Dear Mr. Jonathan, Thank you very much for choosing to stay at Novel Hotel City Center and for taking time to write us your review. We are pleased to learn that you were satisfied with our overall services. We are looking for the pleasure to welcoming you back at our hotel and if you need any assistance on your future stay, kindly give us a call and we will be more than happy to assist you. Kind Regards, Lee Day Assistant Front Office Manager

Dear Oscar, Many thanks for your review, We love hearing that you had a good experience with us. Thank you also for pointing out the location, which is indeed central and surrounded by a variety of restaurants and shopping outlets. We have shared your review with the team and they were happy to be of service to you. It was an absolute joy having you stay with us and we can't wait to welcome you back, Warmest Regards, Your Mercure Team

Dear Mr. Farnoosh,Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback , your wonderful feedback will be pass on to the team.We have noted your comment and sincerely apologize for the inconvenience cause. Rest assured that appropriate action will be taken.We are looking forward to welcoming you back at our hotel on your future visit.Kind Regards,Lee Day- Front Office Manager

Dear Mr. Shahid,It was our privilege to have you staying with us and I am delighted that you were pleased with our services and facilities. We sincerely apologized for the inconvenience caused by the Parking which we dont't at the moment, but parking is available around the property with a cost of 15AED for 24hrs.We hope we will have the pleasure of having you again at Novel Hotel. Best regards,Lee Day- Front Office Manager

Thank you for rating our services. Because your comments are highly important to us, and will be used to monitor and improve the service we provide, please send your comments to make sure you get the best of our services on your next visit.

Hello! Thank you for choosing Novel Hotel City Center. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

Hello! Thank you for choosing Novel Hotel City Center. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

Hello! Thank you for choosing Novel Hotel City Center. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

Hello ! We appreciate your positive feedback about our pool. We are pleased that our hotel has met your expectations. We always strive to provide the best service to our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you again soon.

Dear Mr. Ahmed ! Thank you for rating our services. Because your comments are highly important to us, and will be used to monitor and improve the service we provide, please send your comments to make sure you get the best of our services on your next visit.

Hello Jatin, Thank you for giving Novel Hotel City Center an ideal rating. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

Hello Lal, Thank you for taking the time to share your experience with us. We appreciate your observations regarding the Wi-Fi. We are always keen on providing our guests with a memorable stay and a chance to enjoy a unique experience. We promise to forward your complaint to the relevant department. We are looking forward to your next visit with the guarantee of a better service that meets your expectations.

Hello Mr. Waleed, Thank you for rating our services. We are glad that you enjoyed our accommodation, and looking forward to welcoming you again very soon.

Hello Junyoung, Thank you for your confidence in choosing our hotel. We’re pleased that you enjoyed your stay in Abu Dhabi near the Corniche, Madinat Zayed Gold Souq, and World Trade Centre. We hope that you had a relaxing stay with your loved ones. Looking forward to your next visit.

Bonjour Anne, Merci d'avoir partagé vos commentaires positifs concernant votre séjour chez nous. Nous sommes heureux que notre hôtel, nos services, nos chambres et notre propreté aient votre satisfaction. nous nous engageons à envoyer votre réclamation concernant notre parking au service compétent. En attente de vous servir à nouveau dans un proche avenir lors de votre prochaine visite.

Hello Sanker, Thank you for sharing your positive feedback regarding your stay with us. Waiting to serve you again in the near future on your next visit.

Hello Robert, We appreciate your positive feedback about our hotel. We are pleased that our staff service has met your expectations. We always strive to provide the best service to our guests to enjoy a memorable stay. We will redirect your valuable comments to our staff. Looking forward to welcoming you again soon.

Hello Marie, Thank you for choosing Novel Hotel City Center. We are glad to hear that you have enjoyed our Hotel. We look forward to welcoming you again very soon.

Dear Mr. Fabrice, Thank you for staying at Novel Hotel City Center and for posting your positive comments. It is always our pleasure to hear guest feedback. We are pleased to know that you are extremely happy and enjoyed at our hotel. We always assured that it’s always been our foremost aim to provide our guest with maximum satisfaction. I will pass along your feedback to the entire team. Once again thank you and looking forward to welcome you back at Novel Hotel. Regards, Maher Soudha Executive Assistant Manager

Dear Mr. Saidul, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

Dear Mr. Fabrice, Thank you for staying at Novel Hotel City Center and for posting your positive comments. It is always our pleasure to hear guest feedback. We are pleased to know that you are extremely happy and enjoyed at our hotel. We always assured that it’s always been our foremost aim to provide our guest with maximum satisfaction. I will pass along your feedback to the entire team. Once again thank you and looking forward to welcome you back at Novel Hotel. Regards, Maher Soudha Executive Assistant Manager

Dear Valued Guest, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We have noted your comment and sincerely apologize for the inconvenience cause. Rest assured that appropriate action will be taken. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

Dear Mr. Bilal, Thank you very much for choosing to stay at Novel Hotel City Center and for taking the time to write a review regarding your experience with our property. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are pleased to learn that you were satisfied with our facilities and overall services. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. Your wonderful comments will be passed on to the team. We look forward to the pleasure of welcoming you back at Novel Hotel City Center. Kind Regards, Maher Soudah Executive Assistant Manager

Dear Valued Guest, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

Dear Mr. Mohammed, Thank you very much for choosing to stay at Novel Hotel City Center and for taking time to write us your review. All your comments have been communicated to the concerned heads of departments and all shortcomings have been addressed and appropriate actions have been taken. I hope this one time experience will not mar your impression of Novel Hotel City Center. We would very much welcome the opportunity to regain your confidence in our Hotel for your next visit and rest assured that no efforts would be spared to make your next stay at Novel Hotel memorable and pleasurable. Kind Regards, Maher Soudah Executive Assistant Manager

Dear Valued Guest, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

Dear Valued Guest, Thank you for staying with us. We work hard to make our guest happy and appreciate your feedback. We have noted your comment and sincerely apologize for the inconvenience cause. Rest assured that appropriate action will be taken. We are looking forward to welcoming you back at our hotel on your future visit. Kind Regards, Lee Day AFOM

Dear Valued GUest, Thank you for staying at Novel Hotel City Center and for posting your positive comments. It is always our pleasure to hear guest feedback. We are pleased to know that you are extremely happy and enjoyed at our hotel. We always assured that it’s always been our foremost aim to provide our guest with maximum satisfaction. I will pass along your feedback to the entire team. Once again thank you and looking forward to welcome you back at Novel Hotel. Regards, Maher Soudha Executive Assistant Manager