Cocina internacional

Opiniones de Sofitel Abu Dhabi Corniche

5 out of 5
Sofitel Abu Dhabi Corniche
Corniche Road East, Capital Plaza Complex, Abu Dhabi

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 454 de 751 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 751 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 60 de 751 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 751 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 751 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Se hospedó 4 noches en octubre de 2023
Respuesta de Vashee, el 4 nov. 2023
Dear Mr. Juan Carlos,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Lucia

No le gustó: Comodidad de las habitaciones
Esperaba mas
Me he hospedado en varios hoteles de 5 estrellas y no creo que este lo sea como se promociona. El frigobar esta vacío, no te dejan productos para que puedas comprar como todos los 5 estrellas. El secador de pelo parece de juguete. Nos dejaron dos botellitas de agua filtrada, tomamos una y al otro da no la recargaron cuando eso te lo hacen en cualquier hotel de menor nivel como me he quedado. El colchón de la cama muy incomodo, duro y se nota que tiene muchísimo uso, te vas para los bordes porque esta vencido. Creo que le faltan varias cosas para mejorar y ser realmente un 5 estrellas. La piscina no la use, no puedo opinar.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vashee, el 21 sept. 2023
Dear Mr, Lucia,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial trato y hotel
Genial experiencia en este hotel. Nos hicieron un upgrade a una habitación superior y las vistas a Corniche eran preciosas. Además nos pudimos duchar la tarde después de dejar la habitación sin coste, algo que se agradece mucho antes de ir hacia el aeropuerto. Como parte negativa diria que la cama es demasiado blanda. A primera impresión resulta muy comoda, pero te despiertas sin haber descansado del todo.
Se hospedó 2 noches en julio de 2023
Respuesta de Vashee, el 1 sept. 2023
Dear Guest,Thank you for posting your feedback on your recent stay at our hotel.We are happy that you have chosen to stay at Sofitel Abu Dhabi Corniche and it is truly gratifying to know that we have managed to provide you with a vacation that has left you satisfied.On the other hand, we are sorry that you were not completely satisfied with our mattress as it was too soft for you. This concern has been communicated to the resort management team for consideration at their next meeting.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

6/10 Aceptable

Thelma

Se hospedó 4 noches en diciembre de 2022
Respuesta de Sandrine Emile Vieillesse , el 4 feb. 2023
Dear ThelmaThank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi Corniche.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursSandrine Emile Vieillesse Assistant Guest Relations Manager

2/10 Terrible

Juan Ignacio Del Rio

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
No me resolvieron el olvido de un objeto personal en la habitación, no obtuve respuesta
Se hospedó 5 noches en noviembre de 2022

10/10 Excelente

FRANCISCO J, La mejor ubicación

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel de Lujo. Muy bien ubicado.
Se hospedó 2 noches en octubre de 2019
Respuesta de LudmilahSamee, el 7 oct. 2019
Bonjour Francisco J, Thank you for your nice comments and we hope for welcoming you back in the future. Regards,

10/10 Excelente

PETER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Lud, el 24 sept. 2019
Bonjour Peter, Thank you for your rating and we hope for welcoming you back.

10/10 Excelente

Reena

Se hospedó 8 noches en abril de 2024
Respuesta de Vashee, el 9 may. 2024
Dear Mrs. Reena,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

WANTING

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Vashee, el 12 abr. 2024
Dear Valued Guest,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Horst

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 8 noches en marzo de 2024
Respuesta de Vashee, el 3 may. 2024
Dear Mr. Horst,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Menno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en marzo de 2024
Respuesta de Vashee, el 29 mar. 2024
Dear Mr. Menno,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

HONGYU

Se hospedó 3 noches en marzo de 2024
Respuesta de Vashee, el 6 abr. 2024
Dear Mr. Hongyu,Thank you for sharing experience during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Martine

Viaje familiar
Le gustó: Servicios
Magnifique hôtel Petit déjeuner super Resto thaï excellent et accueil chaleureux
Se hospedó 1 noche en marzo de 2024
Respuesta de Vashee, el 4 mar. 2024
Dear Mrs. Martine,Thank you for your glowing review!We're delighted to hear that you had such a positive experience with Sofitel Abu Dhabi Corniche.Our guest's satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Maurice

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An excellent hotel with great facilities, conveniently located and good value for money.
Se hospedó 4 noches en febrero de 2024
Respuesta de Vashee, el 4 mar. 2024
Dear Mr. Maurice,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

francesco

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Confortable
Se hospedó 5 noches en febrero de 2024
Respuesta de Vashee, el 1 mar. 2024
Dear Mr. Francesco,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Elisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is neat and clean staff are very helpful,area is close to the seawall very nice for early morning walk,transportation like shuttle bus is available to drop off and pick up specific time.
Se hospedó 8 noches en febrero de 2024
Respuesta de Vashee, el 1 mar. 2024
Dear Mrs. Elisa,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Shahid

Se hospedó 1 noche en febrero de 2024
Respuesta de Vashee, el 20 mar. 2024
Dear Mr. Shahid,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

DANIEL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service by Mr Carlos !
Se hospedó 6 noches en febrero de 2024
Respuesta de Vashee, el 20 feb. 2024
Dear Mr. Daniel,It was a pleasure to host you at Sofitel Abu Dhabi Corniche. I am glad to know that your stay was comfortable.Also, we really appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews like this. We will let Carlos know that you are satisfied with the service.Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Marcia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous
Our hotel stay was exceptional. The hotel was very clean, the beds were super comfortable, as was the beautiful bath tub. Breakfast was delicious and fresh with an abundance of choices. The pool and gym were incredible and the hotel is across the street from the corniche for stunning walks.
Hotel pool
Se hospedó 4 noches en febrero de 2024
Respuesta de Vashee, el 13 feb. 2024
Dear Mrs. Marcia,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Rodrigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Vashee, el 6 feb. 2024
Dear Mr. Rodrigo,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Marcel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is friendly, the breakfast buffet offers plenty of choice, the room at sea side was very nice, clean.
Se hospedó 2 noches en enero de 2024
Respuesta de Vashee, el 30 ene. 2024
Dear Mr. Marcel,Thank you for your feedback and for your kind words in acknowledging our Heartist’s efforts.Your appreciation means a lot to us. It serves as a testament to the dedication and hard work put in by each member of our team. Knowing that our efforts have made a positive impact on your experience brings us immense joy and motivates us to continually strive for excellence. We will make sure to pass on your compliments to the team members involved.We look forward to welcoming you back and creating more magnifique experiences in the future.Sincerely, Guest Experience Team

10/10 Excelente

Bruce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a wonderful hotel in so many ways. Staff is very helpful. Special thanks to Andrew on the front desk for taking care of us and all our needs. Thank you, Sofitel!
Se hospedó 3 noches en enero de 2024
Respuesta de Vashee, el 26 ene. 2024
Dear Mr. Bruce,Thank you so much for sharing your feedback regarding your most recent experience at our hotel.We are proud to know that our team member, Andrew gave his best to do his job perfectly. We will make sure to maintain and exceed the quality of our food and services throughout.Once again, we would like to thank you and look forward to welcoming you again, hopefully soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

4/10 Malo

Fatima

Se hospedó 1 noche en enero de 2024
Respuesta de Vashee, el 26 ene. 2024
Dear Mrs. Fatima,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one. Sincerely,Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Fawziah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my second time staying here for two weeks and it’s always a lovely experience. I arrived at 8am on the day of my check in and they immediately had a room ready for me, which was greatly appreciated at 15 hours of travel. They’ve made some upgrades since 2023 and the room is even more comfortable, especially the bed. I spent so much time by the pool restaurant and really enjoyed my time. The included breakfast is delicious and full of variety. I cannot wait to return.
Se hospedó 13 noches en enero de 2024
Respuesta de Vashee, el 23 ene. 2024
Dear Fawziah,We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Poorvashee RajubAssistant Guest Relations Manager

4/10 Malo

Didier

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vashee, el 8 feb. 2024
Dear Mr. Didier,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

FARHAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Vashee, el 18 ene. 2024
Dear Mr. Farhan,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Rares

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience at the Corniche, Abu Dhabi
Hotel presents itself in a good shape and has stunning views of the bay especially from the upper levels. Convenient commute to the aiport is located just around the corner, A2 bus station.
Se hospedó 1 noche en enero de 2024
Respuesta de Vashee, el 17 ene. 2024
Dear Mr. Rares,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

6/10 Aceptable

Allen

Se hospedó 1 noche en enero de 2024
Respuesta de Vashee, el 1 feb. 2024
Dear Mrs. Allen,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

Alessandro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Struttura bella, camera accogliente e comoda. Si trova all’inizio della corniche, ma nei dintorni c’è ben poco. Bisogna spostarsi con la macchina o in taxi
Se hospedó 4 noches en enero de 2024
Respuesta de Vashee, el 12 ene. 2024
Dear Mr. Alessandro,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Farrah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Vashee, el 12 ene. 2024
Dear Mrs. Farrah,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust the rest of your stay will be a pleasant oneSincerely,Poorvashee RajubAssistant Guest Relations Manager

6/10 Aceptable

John

Le gustó: Servicio y personal y comodidad de las habitaciones
Some good …Some bad.
The position is good, but unfortunately the big pool gets no sun all day. Guests can thankfully use a sunny pool at the Residences, which seems to infuriate residents so we witnessed a few irate conversations. The lounge is wonderful and we were so well looked after by Andrew and Richard at afternoon tea and cocktails. The All Day dining was excellent too. Breakfast was fabulous and the staff was helpful and efficient. Best danish ever!!We had the buffet every night and it also was good. I noticed dishes were constantly being refilled even late on. There was a wide variety of dishes, all very well presented We had a Prestige suite. It’s somewhat dark and badly designed. It’s impossible to find things in the wardrobe without a torch. The bathrooms are dark with insufficient lighting. Also the toiletries were positioned at the foot of the bath…so when bathing it took acrobatics to reach them. The two toilet floors were very spotted and stained….rather offputting. The turndown service is a joke… only not funny. If you advertise a service….supply it. We never knew what would greet us…curtains not pulled…no turndown mats or just 1 for 2 people…a pile of damp towels placed on bath but not replaced. We pointed this and other shortcomings to manager Sabine. Nothing improved…discarded tissues under bathroom counter were not cleared in the 6 days despite being pointed out twice. Sabine never got back to us. Suffice it to say we would not return thanks to her indifference.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Vashee, el 12 ene. 2024
Dear Mr. John,Thank you for sharing you feedback. Our team is committed to provide a service from the heart and I regret to hear that we have failed to meet your expectations. Rest assured that we will look into this matter, and I truly appreciate you for bringing this matter to our attention, so we are able to continuously work on improving our level of service.We hope that you will give us another opportunity to better serve you in the future. SincerelyGuest Experience Team

2/10 Terrible

Iman

Se hospedó 2 noches en diciembre de 2023
Respuesta de Vashee, el 26 ene. 2024
Dear Mr. Iman,Thank you for sharing your feedback. It is with deep regret to hear about your unpleasant experience during your recent stay with us and please allow me to express my sincerest apologies for any inconvenience caused. I understand your disappointments as we have failed to provide you with the degree of service you expected from Sofitel. We take pride in ensuring our guest satisfaction and knowing that we have failed for the second time is something that we take seriously. We would like to discuss further your experience with my team and would appreciate if you will allow us to reach out to you via email or call anytime at your convenience.We hope that you will give us another opportunity to better serve you in the future.Sincerely, Poorvashee RajubAssistant Guest Relations Manager

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
New Years Eve 23
Well where to start The room did not have water, robe or tissues when I tried to contact reception the phone did not work, this took over 3 hours to resolve!!!! The bed was very uncomfortable and the staff generally not that good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vashee, el 6 ene. 2024
Dear Valued Guest,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

2/10 Terrible

Iman

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely not a five star hotel. The whole hotel needs renovation. The rooms are old, worn out, and stained. Extremely disappointed with the conditions of the rooms. Carpet and furniture extremely stained, old, worn out. The duvet insert is dirty and gross. Housekeeping does a bad job of cleaning. Amenities not five star quality. Mattress lower quality than should be. AC is horrible-very old system so loud and still have humidity in room w the AC working. Check in took 40 minutes even though i prebooked and prepaid for my suite.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vashee, el 6 ene. 2024
Dear Mr. Iman,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

ZHONG

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely a perfect place to stay for tourists. VERY friendly and helpful staff. Sea view is amazing
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vashee, el 31 dic. 2023
Dear Mr. Zhong,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours

10/10 Excelente

Nader, Toronto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Vashee, el 31 dic. 2023
Dear Mr. Nader,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exzellenter Aufenthalt
Sehr gutes Preis-Leistungs-Verhältnis, einige sehr gute Restaurants im Haus, sehr gute Lage direkt an der Corniche und zugleich fußläufig zur vor allem abends belebten Downtown. Die Zimmer sind sehr geschmackvoll eingerichtet, sehr schönes Badezimmer, hervorragendes Bett und Matratze. Personal stets aufmerksam, hilfsbereit und freundlich. Frühstück sehr vielfältig, neben europäischen auch asiatische und arabische Spezialitäten.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Vashee, el 27 dic. 2023
Dear Mr. Thomas,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

Yvette

Le gustó: Limpieza, servicios, condiciones de la propiedad
Bedroom was great. Large bathroom and lovely shower. Woken at 2am by room service by mistake but no apology given. Room service arrived at 6.45pm which was far too late so we sent them away. Breakfast was varied and well presented.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Vashee, el 20 dic. 2023
Dear Mrs. Yvette,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

Felix

Se hospedó 6 noches en diciembre de 2023
Respuesta de Vashee, el 15 dic. 2023
Dear Mr. Felix,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

Phil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vashee, el 11 dic. 2023
Dear Mr. Phil,Thank you for sharing experience during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

Thomas Peter

Se hospedó 9 noches en noviembre de 2023
Respuesta de Vashee, el 27 dic. 2023
Dear Mr. Thomas Peter,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

Jade

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vashee, el 5 dic. 2023
Dear Mr. Jade,Thank you for sharing experience during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

4/10 Malo

Horst

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza
Je n’ai jamais vu des fenêtres aussi sales dans ma chambre alors que j’avais pris une suite au dernier étage , un concierge réceptionniste très mauvais , et un service pathétique : affreusement déçue !
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vashee, el 3 dic. 2023
Dear Horst,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

david

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en noviembre de 2023
Respuesta de Vashee, el 3 dic. 2023
Dear Mr. David,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

frederic

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent rapport qualité/prix, literie parfaite, valet parking gratuit du jamais vu ! pas de resort fee à l'américaine, pdj très complet, belle piscine, mais pas de soleil en hiver
Se hospedó 2 noches en noviembre de 2023
Respuesta de Vashee, el 24 nov. 2023
Dear Mr, Frederic,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

6/10 Aceptable

Kristina

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en noviembre de 2023
Respuesta de Vashee, el 24 nov. 2023
Dear Mrs. Kristina,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one. Sincerely,Poorvashee RajubAssistant Guest Relations Manager

6/10 Aceptable

A

Se hospedó 3 noches en noviembre de 2023
Respuesta de Vashee, el 10 dic. 2023
Dear Valued Guest,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

Annabelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en noviembre de 2023
Respuesta de Vashee, el 20 nov. 2023
Dear Mrs. Annabelle,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one. Sincerely,Poorvashee RajubAssistant Guest Relations Manager

8/10 Bueno

TOKO

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Vashee, el 15 nov. 2023
Dear Mr. Toko,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one. Sincerely,Poorvashee RajubAssistant Guest Relations Manager

10/10 Excelente

S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not sure why there were different prices for the breakfast buffet.
Se hospedó 7 noches en octubre de 2023
Respuesta de Vashee, el 10 nov. 2023
Dear S,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one.With regards with your breakfast price query, kindly be informed that we have two prices available. the first one is at 150 Aed per person, and the second one is at 75 Aed per person per night as a package from the front desk which has to be prebooked.i hope i answered your query and i remain at your disposal.Sincerely,Poorvashee RajubAssistant Guest Relations Manager