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Opiniones de Kempinski Hotel Gold Coast City

5 out of 5
Kempinski Hotel Gold Coast City
PMB 66 - Ministries, Gamel Abdul Nasser Avenue, Ridge, Accra

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 266 de 416 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 91 de 416 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 416 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 416 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 416 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cosmopolitan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es el Hotel que escojo cada vez que vengo a Ghana, por su seguridd y confort
Se hospedó 4 noches en mayo de 2019

8/10 Bueno

JAVIER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La estancia ha sido muy agradable
Se hospedó 4 noches en diciembre de 2017

10/10 Excelente

Edidiong Archibong, Osu

Se hospedó 7 noches en mayo de 2024

6/10 Aceptable

Harold

Le gustó: Servicios
It was OK
Se hospedó 3 noches en mayo de 2024
Respuesta de RH / Hotel Manager , el 14 may. 2024
Dear Guest,Thank you for your feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Jalyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kempinski is EVERYTHING and more. The service is top class.
Se hospedó 6 noches en abril de 2024
Respuesta de RH / Hotel Manager , el 8 may. 2024
Dear Guest,Thank you for your outstanding feedback,We look forward to welcoming you back soon.Warn regards,

10/10 Excelente

Lillian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was an excellent stay and we are definitely coming back. The only issue we had was the breakfast buffet did not have the usual scrambled or boiled eggs available. The only option was to order which was not convenient if you did not have time to wait. We spoke to a hotel Rep who said she will address the issue. Otherwise it was a perfect stay.
Se hospedó 2 noches en abril de 2024
Respuesta de RH / Hotel Manager, el 8 may. 2024
Dear Guest,Thank you for your great review.We are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Zorie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hospitality
Se hospedó 6 noches en abril de 2024
Respuesta de RH / Hotel Manager , el 8 may. 2024
Dear Guest,Thank you for your great review.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Ehab, Dhahran

Se hospedó 1 noche en abril de 2024
Respuesta de RH / Hotel Manager , el 8 may. 2024
Dear Guest, Thank you for your great feedback.We hope to welcome you again soon.Warm regards,

6/10 Aceptable

Farida

Se hospedó 3 noches en abril de 2024
Respuesta de RH / Hotel Manager , el 8 may. 2024
Dear Guest,Thank you for sharing your last experience with us.We hope to welcome you back soon.Warm regards,

10/10 Excelente

Nyanforh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de RH / Hotel Manager , el 28 abr. 2024
Dear Guest,Thank you for rating your experience 5 out of 5. We hope to welcome you again soon.Warm regards,

10/10 Excelente

Tibebu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel. Beautiful outdoor pool. Nice gym. Wonderful breakfast and dinner buffets. Friendly and helpful staff.
Se hospedó 7 noches en marzo de 2024
Respuesta de RH / Hotel Manager , el 28 mar. 2024
Dear Guest,Thank you for your outstanding feedback.We hope to host you again soon.Warm Regards,

6/10 Aceptable

Ozioma

Le gustó: Limpieza, servicio y personal, servicios
The breakfast at this hotel is phenomenal, but the only issue I had at this property was the room itself. I had requested a room, and was given something else. I have stayed at this hotel before and had an anmazing experience, was expecting the same this time around, but was highly disappointed.
Se hospedó 2 noches en marzo de 2024
Respuesta de RH / HOTEL MANAGER , el 17 mar. 2024
Dear Guest,Thank you for your loyalty to Kempinski Gold Coast City Accra. Also, we appreciate your feedback about your last experience in our property.We deeply apologize for the inconvenience related to the room you were allocated and I will ensure that it does not happen again in the future.I really hope that we will have the opportunity to welcome you back soon, I will personally make sure you have a memorable stay at Home away from Home.Warm regards,

10/10 Excelente

Isaac

Se hospedó 1 noche en marzo de 2024
Respuesta de RH / Hotel Manager , el 28 abr. 2024
Dear Guest,Thank you for rating your last experience with us 5 out of 5.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Dwight

Le gustó: Servicios
Very nice clean place I like the ambience
Se hospedó 7 noches en marzo de 2024
Respuesta de RH / Hotel Manager , el 10 mar. 2024
Dear Guest,Thank you for the great feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

William osamudiamen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good and nice place to stay
Se hospedó 2 noches en febrero de 2024
Respuesta de RH / Hotel Manager , el 7 mar. 2024
Dear Guest,Thank you for the 5 out of 5.We hope to welcome you again soon.Warm regards,

10/10 Excelente

James

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de RH / Hotel Manager , el 21 feb. 2024
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Caroline

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An elegant, upscale hotel with excellent service. This is my favorite place to stay in Accra
Se hospedó 2 noches en febrero de 2024
Respuesta de RH / Hotel Manager , el 17 feb. 2024
Dear Guest,We would like to thank you for sharing your last experience at the Kempinski hotel Gold Coast City.We are delighted that you enjoyed your stay with us and that the service met your expectations.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

jeffiton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel com muita segurança e pessoal muito solícito e atencioso.
Se hospedó 8 noches en febrero de 2024
Respuesta de RH / Hotel Manager, el 17 feb. 2024
Dear Guest,Your last stay at the Kempinski hotel Gold Coast City AccraWe would like to thank you for sharing your last experience at the Kempinski hotel Gold Coast City.We are delighted that you enjoyed your stay with us and that the service met your expectations.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Ankit

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de RH / Hotel Manager , el 17 feb. 2024
Dear Guest,Thank you for your great review.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Michelle

Se hospedó 3 noches en febrero de 2024
Respuesta de RH / Hotel Manager , el 17 feb. 2024
Dear Guest,Thank you for your amazing feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

XUAN

Se hospedó 7 noches en febrero de 2024
Respuesta de RH / Hotel Manager , el 17 feb. 2024
Dear Guest,Thank you for sharing your last experience at the Kempinski Hotel Gold Coast City.We hope to welcome you again soon and.Warm regards,

8/10 Bueno

Rashon, Richmond

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amenities-10 out of 10 Room-6 out of 10, I rated this way because more attention is needed in this area. Getting in/out of the bathtub is challenging. Either create an entry door into the bathtub that allows guests to walk in/out or eliminate the bathtub option and create walk in showers. The way it is set up now makes it hard for children and people with mobility limitations. Also, there weren't enough towels for 2 people, so we had to request more and for some reason the towels are not given in any type of sequence. For example, we had 2 bath size towels, one hand towel and zero face towels as opposed to 2 of everything. Staff-10 out of 10. Very accommodating!!! Their attention to detail is impeccable. Property-10 absolutely stunning!! I can't even put into words the beauty of the hotel. AMAZING!!
Se hospedó 7 noches en enero de 2024
Respuesta de Kempinski Hotel Gold Coast City, Accra, el 9 feb. 2024
Dear Guest, Thank you for your great review. We are delighted that the service met your expectations. Also, rest assured that your constructive comments will be worked on to improve our guests’ experience.We hope to welcome you again soon. Warm regards, Hotel Management

10/10 Excelente

KEVIN

Se hospedó 1 noche en febrero de 2024
Respuesta de RH / Hotel Manager , el 28 mar. 2024
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.Warm wishes regards,

10/10 Excelente

Jeffrey

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I stayed here and loved every moment…our favorite part was engaging with the safe. Everyone is absolutely amazing and helped our stay feel like home.
Se hospedó 5 noches en enero de 2024
Respuesta de Kempinski Hotel Gold Coast City, Accra, el 9 feb. 2024
Dear Guest,Thank you for your great review. We are delighted that the service met your expectations.We hope to welcome you again soon.Warm regards,Hotel Management

6/10 Aceptable

Stasinoula

Le gustó: Limpieza y condiciones de la propiedad
There was not a little shop , maybe little chocolate with turndown at the end of night…
Se hospedó 1 noche en enero de 2024
Respuesta de Kempinski Hotel Gold Coast City, Accra, el 9 feb. 2024
Dear Guest,Thank you for your great review. We are delighted that the service met your expectations.Also, rest assured that your constructive comments will be worked on to improve our guests’ experience.We hope to welcome you again soon.Warm regards,Hotel Management

8/10 Bueno

AJOSE

Se hospedó 2 noches en enero de 2024
Respuesta de Kempinski Hotel Gold Coast City, Accra, el 9 feb. 2024
Dear Guest,Thank you for your great review. We are delighted that the service met your expectations.We hope to welcome you again soon.Warm regards,Hotel Management

10/10 Excelente

Imari

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast nuffet was amazing, delicious food and lots of variety. I also like the trainer Promise he was great, he trained, wiped down the machines and signed guests in all at the same time. Staff there are personable, accommodating and friendly.
Se hospedó 3 noches en enero de 2024
Respuesta de RH / Hotel Manager , el 17 ene. 2024
Dear Guest,Thank you for your great feedback.We are delighted that you enjoyed your stay with us and that the service met your expectations.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent experience, staff is very attentive to details. I will be staying here again on my return to Ghana.
Se hospedó 2 noches en enero de 2024
Respuesta de RH / Hotel Manager , el 10 ene. 2024
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.

10/10 Excelente

Ellen

Se hospedó 3 noches en enero de 2024
Respuesta de RH / Hotel Manager , el 10 ene. 2024
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.

4/10 Malo

Ahmed

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not up to par
First our room had mold. Then moved to another room without air conditioning. Our entire stay was two days, too much of which was spent addressing these issues. Amenities amazing, just wish rooms were on par.
Se hospedó 2 noches en diciembre de 2023
Respuesta de RH / Hotel Manager , el 7 ene. 2024
Dear Guest,Thank you for your feedback.We deeply apologize for the inconvenience you went through during your last stay with us. We will ensure our rooms are better checked before being allocated to our guests.We hope to welcome you back soon.Warm regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de RH / Hotel Manager , el 7 ene. 2024
Dear Guest,Thank you for your amazing feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Andrea

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de RH / Hotel Manager , el 7 ene. 2024
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Catia

Se hospedó 5 noches en diciembre de 2023
Respuesta de RH / Hotel Manager , el 7 ene. 2024
Dear Guest,Thank you for your outstanding feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Desmond

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staffs at this Hotel are the heros. Especially the ok nes at the breakfast service.
Respuesta de Kempinski Hotel Gold Coast City, Accra, el 9 feb. 2024
Dear Guest, Thank you for your great review. We are delighted that the service met your expectations.We hope to welcome you again soon. Warm regards, Hotel Management

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Best Hotel in Accra
Great experience! Excellent customer service!
Se hospedó 6 noches en noviembre de 2023
Respuesta de RH / HOTEL MANAGER , el 8 dic. 2023
Dear Guest,Thank you for your great review.We hope to welcome you again soon.Warm regards,

8/10 Bueno

Adjoa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great way to end a long trip
Really loved my room and service at kempinski. Especially the access to the spa and amenities. Such a beautiful hotel and looking forward to going back.
Se hospedó 2 noches en agosto de 2023
Respuesta de RH / HOTEL MANAGER , el 8 dic. 2023
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Amber

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel and staff are amazing. The rooms are big and comfortable. Great amenities on the property. Beautiful artwork everywhere. The staff was very nice and helpful. Great location and very safe.
Se hospedó 6 noches en noviembre de 2023
Respuesta de RH / Hotel Manager , el 18 nov. 2023
Dear Guest,We would like to thank you for sharing your last experience at the Kempinski hotel Gold Coast City.We are delighted that you enjoyed your stay with us and that the service met your expectations.We look forward to welcoming you back soon.Warm regards,

8/10 Bueno

Jeff S

Se hospedó 1 noche en noviembre de 2023
Respuesta de RH / Hotel Manager , el 18 nov. 2023
Dear Guest,Thank you for your great rating.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Black Trek Travel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de RH / Hotel Manager , el 18 nov. 2023
Dear Guest,Thank you for your amazing rating.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Eric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en septiembre de 2023
Respuesta de RH / Hotel Manager , el 18 nov. 2023
Dear Guest,Thank you for your amazing rating.We look forward to welcoming you back soon.Warm regards,

8/10 Bueno

Rita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
cleanliness
Se hospedó 7 noches en septiembre de 2023
Respuesta de RH / Hotel Manager , el 23 sept. 2023
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Lauren

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is amazingly beautiful!
Se hospedó 3 noches en septiembre de 2023
Respuesta de RH / Hotel Manager , el 23 sept. 2023
Dear Guest,Thank you for your great feedback!We hope to welcome you again soon.Warm regards,

10/10 Excelente

Naledi

Respuesta de RH / Hotel Manager , el 18 nov. 2023
Dear Guest,Thank you for your great rating.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Fritzgerald

Se hospedó 3 noches en septiembre de 2023
Respuesta de RH / Hotel Manager , el 18 nov. 2023
Dear Guest,Thank you for your amazing rating.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Desserie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I travel a lot and have stayed in many 5 star hotels. The level of service at Kempinski Gold Coast was superior to ALL other hotels. The staff went above and beyond to meet my needs. They made me feel like family. Loved the breakfast and the spa and my beautiful room. If there is a Kempinski where I will be traveling, I will make it my choice.
Se hospedó 7 noches en agosto de 2023
Respuesta de RH / Hotel Manager , el 16 sept. 2023
Dear Guest,Thank you for your outstanding feedback.We are delighted that you enjoyed your stay with us and that the service exceeded your expectations.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Gloria

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed 11days and the entire staff and the “lady in red” team made our stay amazing. Is Kempinski expensive? Yes! In my opinion, being away from home and feeling safe and comfortable was important to me especially since I was traveling with my 7yr old. Breakfast buffet staff was always courteous. Porters, the entire cleaning team (Jemima), front desk, Peter at the pool with the pool lounge team. The hotel’s furniture and fixtures should be updated in the near future, but that’s minor stuff to me if the team is amazing. I even fell sick during my last few days with a cough, totally not their fault, but they made sure to offer me a clinic visit and a pharmacist to get me some medicine for my cough. And complimentary breakfast in my room since I wasn’t well enough to go downstairs for breakfast. Thanks to the entire team (daisy, Jemima, Peter, Angelo, Stephen K, managers, list is too long to mention each person) for making my stay comfortable and memorable! I’ll stay again!
Se hospedó 11 noches en julio de 2023
Respuesta de RH, el 2 ago. 2023
Dear Guest,We would like to thank you for your outstanding feedback.We are glad that you enjoyed your stay with us and that the service exceeded your expectations.We hope to welcome you again soon.Warm regards,

10/10 Excelente

Warner

Le gustó: Servicio y personal y condiciones de la propiedad
It was great experience. The staff were professional at all levels. Property was immaculate. Minor feedback- bathrooms in guest rooms are outdated as it relates to shower/tub- ceiling and tile.
Se hospedó 9 noches en julio de 2023
Respuesta de RH, el 2 ago. 2023
Dear Guest,Thank you for sharing your last experience at the Kempinski Hotel Gold Coast City.We are glad that you enjoyed your stay with us.Also, we value and appreciate your constructive comments.We look forward to welcoming you back soon.Warm regards,

10/10 Excelente

Karmin

Se hospedó 2 noches en julio de 2023
Respuesta de RH, el 2 ago. 2023
Dear Guest,Thank you for your great feedback.We look forward to welcoming you back soon.Warm regards,

2/10 Terrible

FATIMA

Se hospedó 3 noches en julio de 2023
Respuesta de RH/Hotel Manager , el 17 ago. 2023
Dear Guest,Thank you for sharing your last experience at the Kempinski Hotel Gold Coast City.We regret that you did not enjoy your stay with us.Also, we would be grateful if you could give us more details about the inconvenience you went through while staying with us.We look forward to hearing from you.Thank you.Warm regards,Hotel Management

10/10 Excelente

Laurel

Se hospedó 2 noches en julio de 2023
Respuesta de RH, el 2 ago. 2023
Dear Guest,Thank you for your outstanding feedback.We hope to welcome you again soon.Warm regards,