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Opiniones de Mövenpick Ambassador Hotel Accra

5 out of 5
Mövenpick Ambassador Hotel Accra
Independence Avenue, Ridge PMB CT 343, Cantonments, Accra

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 237 de 428 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 128 de 428 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 32 de 428 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 428 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 428 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruben G.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the place to be in Accra, don't miss it
super great place, particularly the level of service from the reception to the restaurant. I want to particularly congratulate Ms. Mary at the breakfast space for being one of the best hosts I have ever had, and I travel 150 days/year. Well done!
Se hospedó 5 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Jen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my second trip to Ghana (milestone birthday celebration), and the Movenpick was recommended. The gated property is beautiful, and staff could not have been more friendly and accommodating. Staff told us where the best spots were to eat and sightsee. We had the absolute best time, and I'm already planning on returning next year for a girls' trip.
Se hospedó 10 noches en febrero de 2024

4/10 Malo

Radjeshkoemar

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
De kamer heeft heel veel vocht Alles voelt nat
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

LAWRENCE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about the property and its location is great. staffs are very very friendly and very helpful .
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Momodou

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place for business and leisure
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Fidol, Lagos

Great
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Bryce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de MAH, el 21 mar. 2024
Dear Bryce,Thank you very much for visiting our hotel and for rating your experiences. We are delighted to see that you had a great time and do look forward to welcome you back soon.With best regards,Debra Sivertsen, General Manager.

8/10 Bueno

Chinyere, Toronto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing!! The room was okay; I've been in better for cheaper, but the bathroom let it down for me. It needs an upgrade, in my opinion. Again, been in better for less. But this is just my taste, and that's subjective, so take it with a pinch of salt. They had a lovely breakfast spread, try the beetroot juice, delicious! In a nutshell, it's a great hotel, good internet connection and great staff.
Se hospedó 3 noches en febrero de 2024
Respuesta de MAH, el 29 feb. 2024
Dear Chinyere,My team and I would like to thank you for visiting our hotel and sharing your experience . We are happy you enjoyed your time here. We look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

8/10 Bueno

Kelvin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amenities were good but room was quite small
Se hospedó 5 noches en febrero de 2024
Respuesta de MAH, el 19 feb. 2024
Dear Kelvin,Thank you for your review. We are happy to know that you liked our amenities and look forward to welcoming you back soon.With kind regards, Debra Sivertsen,General Manager.

10/10 Excelente

chastity

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service was top notch. Great hotel to stay!
Se hospedó 6 noches en febrero de 2024
Respuesta de MAH, el 19 feb. 2024
Dear Chastity,Thank you for patronizing our hotel and for your wonderful comment. We hope to welcome you back soon.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de MAH, el 29 feb. 2024
Dear Robert,Thank you for highly rating our Hotel! We are delighted to see that you had a good time and look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

carole

Se hospedó 2 noches en enero de 2024
Respuesta de MAH, el 2 feb. 2024
Thank you for highly rating our Hotel! We are delighted to see that you had a good time and look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

Dolores

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de MAH, el 26 ene. 2024
Thank you for highly rating our Hotel! We are delighted to see that you had a good time and look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

Eunice

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like it
Se hospedó 1 noche en enero de 2024
Respuesta de MAH, el 26 ene. 2024
Thank you for highly rating our Hotel! We are delighted to see that you liked it here and look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

8/10 Bueno

Ngonidzashe

Se hospedó 7 noches en diciembre de 2023
Respuesta de MAH, el 26 ene. 2024
Thank you for rating your experiences and for patronizing our hotel. We hope to have the opportunity to welcome you back soon.With kind regards,Debra Sivertsen,General Manager.

8/10 Bueno

Marilyn

Se hospedó 2 noches en diciembre de 2023
Respuesta de MAH, el 26 ene. 2024
Thank you for rating your experiences during your stay and for patronizing our hotel. We hope to have the opportunity to welcome you back soon.With kind regards,Debra Sivertsen,General Manager.

8/10 Bueno

Cynthia B

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de MAH, el 26 ene. 2024
Thank you for rating your experiences during your stay and for patronizing our hotel. We hope to have the opportunity to welcome you back soon.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

Tee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel, lovely professional staff, clean rooms, tasty food and great decor. I would definitely recommend
Se hospedó 3 noches en diciembre de 2023
Respuesta de MAH, el 26 ene. 2024
Thank you for your review. We are delighted to see that you enjoyed our service and facilities and hope to welcome you back soon.With kind regards,Debra Sivertsen, General Manager.

10/10 Excelente

Desmond

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Breakfast and very friendly staff
Respuesta de MAH, el 19 feb. 2024
Dear Desmond,Thank you for your review. We are happy to know that you had a good time in our hotel and look forward to welcoming you back soon.With kind regards,Debra Sivertsen, General Manager.

10/10 Excelente

Coretta, Brooklyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en octubre de 2023
Respuesta de MAH, el 26 ene. 2024
Thank you for highly rating our Hotel! We are delighted to see that you had a good time and look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

8/10 Bueno

Genevieve

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was wonderful and extremely friendly
Se hospedó 8 noches en noviembre de 2023
Respuesta de MAH, el 26 ene. 2024
We appreciate your comments about our hotel. My team and I are glad to see that you had a good time and look forward to welcome you back soon.Thank you for your wonderful rating of our Hotel!With kind regards,Debra Sivertsen,General Manager.

8/10 Bueno

Jenika

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Average accommodations good for business conferences, rooms are a bit dated
Se hospedó 7 noches en noviembre de 2023
Respuesta de MAH, el 26 ene. 2024
We appreciate your comments about our hotel. My team and I are glad to see that you had a good time and look forward to welcome you back soon.Thank you for your wonderful rating of our Hotel!With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

MICHAEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent place to stay
Se hospedó 12 noches en octubre de 2023

10/10 Excelente

Sydney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful all around !!
Se hospedó 11 noches en octubre de 2023

8/10 Bueno

Alvin Juan, Cheltenham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really like the staff. They were so accommodating. I dislike the showers in the room. The tub was very slippery.
Se hospedó 7 noches en octubre de 2023
Respuesta de DS, el 26 oct. 2023
Dear Alvin Juan,Thank you for taking the time to tell us about your experience at the Mövenpick Ambassador Hotel Accra. I am sorry that your experience did not meet your expectations.At Mövenpick, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Kindly rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near futuresoon.Sincerely,Debra Sivertsen,General Manager.

10/10 Excelente

Elsie

Viaje familiar con niños
Le gustó: Servicios
The staff were pleasant.
Se hospedó 4 noches en octubre de 2023
Respuesta de DS, el 26 oct. 2023
Dear Elise,Thank you for taking the time to rate our hotel and for your wonderful comments. We hope to have the opportunity to welcome you back.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

Deby

Le gustó: Limpieza y condiciones de la propiedad
Loved it
Se hospedó 3 noches en octubre de 2023
Respuesta de DS, el 26 oct. 2023
Dear Deby ,Apologies for the delayed response and Thank you very much for visiting our hotel and for rating your experiences. We are delighted to see that you had a great time and do look forward to welcome you back soon.With best regards,Debra Sivertsen, General Manager.

2/10 Terrible

venetia

Se hospedó 4 noches en junio de 2023
Respuesta de MAH, el 3 oct. 2023
Dear Venetia,Thank you for taking the time to rate our hotel and for your wonderful comments. We hope to have the opportunity to welcome you back.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

YOUNGMIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de MAH, el 3 oct. 2023
Dear Youngmin,Thank you for highly rating our Hotel! We are delighted to see that you had a good time and look forward to welcoming you back soon.With kind regards,Debra Sivertsen,General Manager.

10/10 Excelente

Lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Movenpick is a wonderful luxurious 5 star hotel where their customer service is superb! I highly recommend!
Se hospedó 2 noches en septiembre de 2023
Respuesta de MAH, el 3 oct. 2023
Dear Lauren,Thank you very much for visiting our hotel and for rating your experiences. We are delighted to see that you had a great time and do look forward to welcome you back soon.With best regards,Debra Sivertsen, General Manager.

10/10 Excelente

Tanja

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en agosto de 2023

10/10 Excelente

FELIX

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall Assessment: Excellent!
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Sean

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Quiana

Se hospedó 6 noches en julio de 2023

4/10 Malo

Vinette

Viaje de negocios
Le gustó: Limpieza
There is a very severe mold problem - as step out of the lift on the 4th floor the terrible mold smells meet you and step into the room and it gets worse! Eventually had to change room as light switches malfunctioned. Next room on the 2nd floor had the same mold smell but to a far lesser extent! The Executive Lounge is great with great snacks and finger food and the staff gave outstanding service!! The Airport Shuttle service was also great!!
Se hospedó 8 noches en junio de 2023

10/10 Excelente

Sade

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love this hotel and highly recommend it to others. My favorite part is the resturant. I met amazing people who worked there. Everyone at the resturant always made my stay so much better. Also, the two trainers at the gym. I recommend the massage. I had two and they were great. Thank you to the young name Bernard who made sure I had water in my room every day. He was very nice. Overall, I enjoyed my stay.
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Aida

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was our first time traveling to Ghana, I’m very happy I chose Mövenpick cause my team was very productive and happy with everything the hotel offers. We appreciate you and can’t wait to comeback.
Se hospedó 7 noches en junio de 2023

10/10 Excelente

Sade

Le gustó: Servicio y personal y condiciones de la propiedad
I really love this hotel. It smells so amazing when you walk in. I feel so safe in this hotel. Inwould highly recommend. My only recommendation is for the hotel to offer taxi services to allow me to explore outside of the hotel.
Se hospedó 4 noches en junio de 2023

10/10 Excelente

Odalo

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Jasmine

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 7 noches en mayo de 2023

4/10 Malo

Antony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Despite a good stay this was completely ruined at the end with a super slow checkout, which took 15 minutes, the private car I booked was late, had not prepared in advance, the boot of the car wouldn’t open, so had to change car… As I say the stay was very good but that’s the last thing I remember!
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Shaka

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel. Perfect for business or leisure travel.
Se hospedó 5 noches en mayo de 2023

8/10 Bueno

Momodou

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Edwin, Dallas

Se hospedó 6 noches en abril de 2023

10/10 Excelente

NANA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 16 noches en abril de 2023

2/10 Terrible

Russell, Atlanta

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This is NO 5-Star Hotel. I have deemed it the MovenPick'd Over. It needs a complete overhaul, and not just of its meeting spaces, as they so proudly boast. The pool? Lovely to look at, but all of 3.5 feet deep. The room? Dust on ledges, curtains in tatters and holes in the blackouts; Sheers worthless. Remote control only works in 1 direction; The restaurant? A blind was broken and showed visible signs of mold/mildew. NASTY. Door to outside dining not easy to open with a plate in one hand and a glass in the other. The food was fine. Not great, but not terrible. Can you tell that I was not impressed?
Se hospedó 3 noches en abril de 2023

4/10 Malo

Peter, Woodbridge

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The hotel is dated. Rooms a moldy and the sewage system needs cleaning and flushing as it contributes to the smell in the rooms. I asked to be moved from the room I had spent four nights because of the smells. The room I was moved too wasn’t any better. The corridor carpets are dirty and outdated.
Se hospedó 8 noches en abril de 2023

10/10 Excelente

Deby

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good experience. Good food, friendly and helpful staff, beautiful room, excellent anenitues3
Se hospedó 2 noches en abril de 2023

8/10 Bueno

RB

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Goed hotel
Prima hotel, het kan zo langzamerhand een opknapbeurt gebruiken.
Se hospedó 3 noches en marzo de 2023