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Opiniones de Hacienda Montana Soñadora

3.5 out of 5
Hacienda Montana Soñadora
PR-173 KM 26.5, Aguas Buenas, Aguas Buenas

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 115 de 133 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 11 de 133 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 133 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 133 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 133 opiniones" "

9.4/10

Limpieza

10/10

Servicio y personal

9.8/10

Servicios

9.0/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

NICOLE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Realmente estoy feliz, el trato, la amabilidad, todos los detalles que nos brindaron. me sentí muy en confianza y realmente la tranquilidad y la paz que se respira en esta propiedad es fabulosa. son muy especiales y agradables.
Se hospedó 1 noche en febrero de 2024
Respuesta de HMS, el 17 feb. 2024
Muchas Gracias Nicole! We enjoyed hosting you both for a very special Valentines day! We hope to see you again soon!

10/10 Excelente

jeanice gonzalez

Viaje familiar
Le gustó: Servicios
Excelente bienvenida 🤗
Se hospedó 2 noches en julio de 2023
Respuesta de HMS, el 1 ago. 2023
Muchas Gracias Jeanice! We loved hosting your wonderful family!

10/10 Excelente

Nestor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo súper excelente y el trato personal súper. Mi único señalamiento es que deben arreglar el camino para los autos una vez que entras a la hacienda. Lo demas super exelente.
Se hospedó 1 noche en julio de 2023
Respuesta de HMS, el 27 jul. 2023
Mucho Gracias Nestor!

10/10 Excelente

Exal

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Los dueños son seré muy especiales y son los que todo el tiempo esta pendiente a ti todo muy cariñoso espero volver nuevamente para fin de año.
Respuesta de Hacienda Montana Sonadora, el 10 abr. 2023
Muchas Gracias to Exal and his wonderful family! We are looking forward to their return stay!

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La entrada al lugar es una calle de terracería y si llueve es difícil salir con vehículo bajo. La habitación en la que me hospedé no tenía baño adentro del cuarto y no tenía llave. Mi viaje era por negocios y la señal del internet es muy mal. La única puerta de ingreso es abierta por un control entonces hay que esperar que los dueños abran. Los dueños son muy amables pero si deben colocar estas especificaciones en las páginas donde se alquila este lugar para que los huéspedes puedan saber las condiciones de hospedaje.
Se hospedó 3 noches en marzo de 2023
Respuesta de Hacienda Montana Soñadora , el 24 mar. 2023
Thank you very much for your feedback. The room you rented was the little verde room (lowest cost) single occupancy room and it is specified in the listing that your own personal bathroom is detached directly across the hall from your room. This very small low cost room on our property is the only room that does not have a bathroom attached and that is specified. Weeks before your arrival, you were emailed about our road being repaved and we have an entry and exit procedure in place for this. For gated entry, you were given a gate clicker so you could come and go and not wait for the gate to be opened. As far as your room key, this was explained to you and apology made on your first night that your room locked from the inside and the person that checked out the day you checked in left with they key, so we replaced the lock the very next morning so you would have a key. For internet, we have high speed “Starlink” and hughs net which is the best possible internet to have up in the mountains of Puerto Rico.We are sorry you had a very rare experience here, as you can see from our other reviews. Please be sure to read the entire description of the room you are renting when traveling for a budget room and please check your emails communicated to you by your place of lodging.

10/10 Excelente

MARIA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de HMS, el 13 feb. 2023
Thank you Maria! Hope to see you soon!

10/10 Excelente

claudia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place.. it seems like coming from a fantasy book. The view, the amenities, everything was just perfect. I recommend it specifically for wedding or group celebration!
Se hospedó 1 noche en diciembre de 2022
Respuesta de Hacienda Montana Sonadora, el 5 dic. 2022
Thank you very much! We are so happy you enjoyed your stay and hope you come back again soon :)

10/10 Excelente

Christian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta propiedad unica e historica, te transporta en el tiempo. Antigua pero bien cuidada. La atencion de los dueños es excelente. Es una sensacion de casa de huespedes en medio de la naturaleza.
Se hospedó 3 noches en julio de 2022
Respuesta de Hacienda Montana Sonadora, el 31 jul. 2022
Thank you Christian! We enjoyed hosting you and your family! We cannot wait for you to come back someday and see all of the changes!

10/10 Excelente

Andrea Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Hacienda Montana Sonadora, el 17 may. 2024
Thank you so much Andrea!

10/10 Excelente

Holly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dianne & Cordell are a absolutely lovely and did everything to make my stay comfortable, easy, and enjoyable. My room was huge and beautiful, and the view from my patio was magnificent. The pool was perfect. Loved the hot water outdoor shower. The Hacienda is the perfect place to get away from it all and relax in a beautiful setting. Truly a unique experience.
Se hospedó 5 noches en mayo de 2024
Respuesta de Hacienda Montana Sonadora, el 17 may. 2024
Thank you so much Holly for your review! We are happy you enjoyed your stay here at the Hacienda.

10/10 Excelente

Shona

Viaje en pareja
This is off the beaten track but great for relaxation. If you are a plant lover you will LOVE THE GROUNDS. So many beautiful plants and you can just wander around like it’s yours own Little paradise. The place feels like a real home. It’s not perfect- it’s over 100 years old but it just adds to the charm and ambience. So many places to Sit and relax. We loved the hot Tub. One zip lining, hiking and repelling tour was just 25 minutes away for the meeting point. San Juan was only About 40 minutes or so. My husband loves driving the mountain roads so it wasn’t an issue but some people may not want to drive. The hosts were really nice to pick up food for us at night from the town Aguas Bueno’s- just 5 minutes away. Diane, Jaylene, Gigi and Cord were all super nice. If you want to feel like you have your own private home in the jungle with a great view- this is a wonderful place to chill. Book readers and plant lovers will be happy as can be!
Se hospedó 3 noches en mayo de 2024
Respuesta de Hacienda Montana Sonadora, el 8 may. 2024
Wow! Thank you so much Shona, you are the best. We are so happy you've enjoyed your stay here at Hacienda Montana Sonadora. You are welcome back anytime!!!

10/10 Excelente

Suzette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Peace and tranquility. Hospitality is unmatched
Se hospedó 3 noches en abril de 2024
Respuesta de Hacienda Montana Sonadora, el 24 abr. 2024
Thank you so much for your review Suzette!

10/10 Excelente

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome property and loved the hospitality of the owners. Definitely plan to come back.
Se hospedó 3 noches en abril de 2024
Respuesta de Hacienda Montaña Soñadora , el 23 abr. 2024
Thank you so much Sarah! Hope to see you again soon.

10/10 Excelente

Bryana

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
If i could rate this property greater than 5 stars i would ! The owners are amazing , as well as the staff ! The mansion has history and the best touch of the culture ! Would recommend to anyone ! And i will be returning ❤️
Se hospedó 4 noches en abril de 2024
Respuesta de Hacienda Montana Sonadora, el 22 abr. 2024
Thank you so much Bryana, we are so happy you enjoyed your stay here at the Hacienda with us. You are more than welcome to come back anytime.

2/10 Terrible

Tammi

No le gustó: Limpieza y condiciones de la propiedad
My flight was canceled due to wind/ weather. And so I could not make it to Puerto Rico. Most flights were canceled , deterred that day. I was not refunded for the hotel. I understand it is not normal policy for cancellations day of to get refunds, but I feel like if your flight is canceled, exceptions should be made. I was really looking forward to this trip and this stay. But recommend booking somewhere else that might refund your money.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hacienda Montaña Soñadora , el 16 abr. 2024
Hello Tammi! Sorry that happened to you. We will look into getting you back your refund.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful! I haven’t had the chance to get close to Mother Earth like I did visiting at hacienda. My goal was to get back in touch with nature and relax and it was everything. I can’t wait to take my children in a few months hacienda is out new Puerto Rico vacation home they were awesome
Se hospedó 2 noches en abril de 2024
Respuesta de Hacienda Montana Sonadora, el 9 abr. 2024
Thank you so much Michelle! We are so happy you enjoyed your stay here at the Hacienda and we are glad you were able to connect better nature and relaxation. You are welcome back anytime!

10/10 Excelente

Milton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property with many amenities and history. Diane and her husband are amazimg hosts. The view is amazing, the drive to get there can be a bit hard with many twists and turns, but that's how most roads are in PR. Highly recommend to stay at this place!!
Se hospedó 4 noches en abril de 2024
Respuesta de Hacienda Montana Sonadora, el 9 abr. 2024
Thank you Milton for your awesome review. We are happy to hear that you enjoyed your stay with us!

8/10 Bueno

Garnet, Cushing

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is amazing. If you don’t want to be in a touristy area and enjoy history this place is for you. They are still working on it and I can’t wait to come back, hopefully next year and see all the improvements to the property. Cordell, Dianne, Gigi and the kids make you feel at home. The Volunteers are really nice and helpful also. We really enjoyed walking around the acreage. We also got to try some delicious food. We enjoyed staying at the hacienda more than touring the island. The pool and hot tub were awesome. It’s just a very relaxing package all in all. Thanks so much for having us.
Se hospedó 5 noches en marzo de 2024
Respuesta de Hacienda Montaña Soñadora , el 28 mar. 2024
Thank you so much Garnet! We are happy you’ve enjoyed your stay here at Hacienda Montaña Soñadora. You’re welcome back anytime!

10/10 Excelente

Hagen Wayne

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I loved that it was family owned and operated which to me made it more welcoming
Se hospedó 7 noches en marzo de 2024
Respuesta de HMS, el 24 mar. 2024
Thank you Hagen and Joy! We loved having you:) Hope to see you again here at the Hacienda!

10/10 Excelente

Dana

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Hacienda Montana Sonadora, el 22 mar. 2024
Hi Dana, thank you so much for your review. We are happy you've enjoyed your stay with us.

10/10 Excelente

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very unique,
Se hospedó 1 noche en marzo de 2024
Respuesta de Hacienda Montana Sonadora, el 18 mar. 2024
Thank you for your review Jeffrey! We are happy you enjoyed your stay here with us.

2/10 Terrible

Cara, San Francisco

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Run down property. Needs maintenance. Not worth the price. Definitely don’t get the dinner.
Se hospedó 1 noche en febrero de 2024
Respuesta de HMS, el 21 mar. 2024
Thank you for your feedback Cara. As you know we are a small family run Bed & Breakfast that is in the process of restoring this Historic property. I apologize the Hacienda did not meet your expectations for your 1 night stay here. We hope you enjoyed the rest of your time here in PR.

10/10 Excelente

Krishna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay at Hacienda Montana Sonadora was spectacular! Cord and Dianne provide the most amazing hospitality from the day you book until they drop you back off at the airport (this amenity alone...free transportation between the Hacienda and the airport... indicates their desire to strive to accommodate their guests in every way possible). The Hacienda itself has so much history and as they continually work toward renewing it back to its original glory, it will only continue to get even better (although we loved it just the way it is now as they have already restored so much of the property :-) ) When Cord and Dianne cook the evening meal be sure to partake as it is phenomenal!! We can't possibly say enough great things about this Hacienda and the people who call it home (and the volunteers/staff)!!
Se hospedó 5 noches en febrero de 2024
Respuesta de Hacienda Montana Sonadora, el 15 mar. 2024
Thank you for your lovely review, we are so happy we've enjoyed your stay with us. Look forward to seeing you guys again soon!

10/10 Excelente

Paul and Jung-Mi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thumb's Up!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hacienda Montana Sonadora, el 15 mar. 2024
Thank you Paul for your review! Thank you for choosing us as part of your trip here in Puerto Rico. Hope to see you again soon. Take care :)

10/10 Excelente

Shannon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had the best time during our PR stay. All of the staff were warm and friendly. The food was absolutely delicious. It felt like a home away from home. We would highly recommend!
Se hospedó 5 noches en marzo de 2024
Respuesta de Hacienda Montana Sonadora, el 7 mar. 2024
Thank you so much Shannon for your review! We are happy to hear that you enjoyed your stay with us.

8/10 Bueno

phillip Lane

Le gustó: Limpieza y servicio y personal
Family atmosphere
Se hospedó 8 noches en enero de 2024
Respuesta de Hacienda Montana Sonadora, el 5 mar. 2024
Thank you for your review! Hope to see you again soon.

10/10 Excelente

Diane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very unique experience. This is a great getaway if you are looking for tranquility. Pool, and hot tub was awesome. Hospitality is the finest that you will find in PR. Staff was aways available if you need anything. Owners Diane, and Cord is the best. I do not know how they do it. They are always available, and will do everything possible to make sure you are comfortable, and have everything you need. Breakfast was great, and i love the coffee. We did eat there everyday. Food was native island food, and American food. They made you feel like family! Gigi was awesome also, and the other staff. I do go to PR a few times a year, and this was my first experience in the mountains, and i truly needed to unwind, and have some quiet time. I did get this, and i will carry the memories with me.
Respuesta de Hacienda Montana Sonadora, el 5 mar. 2024
Thank you Diane for sharing your experience in PR with us! We are happy to hear that you loved your experience here at the Hacienda. Hope to see you guys again soon!

10/10 Excelente

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an amazing stay! Dianne, Cord, and the staff were excellent and very attentive!
Respuesta de Hacienda Montana Sonadora, el 5 mar. 2024
Thank you Jeffrey, we are more than happy you've enjoyed your stay. Hope to see you again soon.

10/10 Excelente

Darrell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We just stayed two nights at HMS and would have stayed longer if were able to make the logistics work. The hacienda is a draw for all travelers; inexperienced travelers (like us) will appreciate the complimentary airport rides, appealing and affordable menu (w/vegetarian options), truly amazing views and scenery, wi-fi/streaming TVs, and genuinely friendly hosts. Experienced travelers will enjoy all of the above, plus the seclusion of being off the beaten path, the place's history, and a distinctly unique location. To be clear, this is not a cookie-cutter, hotel-type experience - instead it is a countryside retreat, one drenched in palpable history. Instead of just knowing the history (no spoilers here, but it's very interesting (kinda crazy in a good way, actually)), you will "feel" the history. The property still features many original items from when it was built, and you absorb not only a different place, but also a different era. A very unique experience, for sure, and Dianne and Cordell are amazing hosts. Despite our brief stay, we felt at home. Oh, I forgot to mention - who doesn't love kitties?! The hacienda has outdoor cats as permanent guests. For feline-lovers, it is a special perk. But, if you are not a fan of cats, they stay around the edges of the home and are not at all pests. We loved them! Hi, Mavis! In summary, Hacienda Montana Sonadora is truly beautiful and unforgettable, and writing this makes me wish we still there. Past and present collide at HMS!
Se hospedó 2 noches en febrero de 2024
Respuesta de HMS, el 25 feb. 2024
Thank you so much for your review, Darrell! We loved hosting you guys and hope to see you again one-day!

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hacienda! Cord, Dianne, Layla and the staff were so friendly and welcoming!
Se hospedó 1 noche en febrero de 2024
Respuesta de HMS, el 21 feb. 2024
Thank you Lisa! We loved hosting you all! Have an amazing rest of your time here in PR!

8/10 Bueno

Casey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a lovely stay in a piece of PR history. This hacienda is in the middle of being revamped and brought to life. Nonetheless, it is still very beautiful and the staff and amenities were everything one could need. Waking up to relax by the pool or gaze at the Mountain View everyday was great. The views are breathtaking. Breakfast, lunch and dinner options available everyday and even brought in food from local restaurants and fresh fruit from around their property. The moon sets every night in the middle of the mountains directly in front of the pool/hot tub, which was a simple delight in itself. HIGHLY RECOMMEND USING UBER SERVICES for transport to the city and beaches, which is VERY reasonable in cost. $35 to the surrounding cities/beaches from the hacienda and just a few bucks for short term travels once your in the city. Cell phone service is not horrible but your phone battery will drain faster than you’re probably used to on the island. WiFi available all around the property as well! The sounds of nature singing every night was also very pleasant and relaxing. Diane has a heart of gold and will do anything to accommodate your stay.
Respuesta de HMS, el 18 feb. 2024
Thank you Casey! You are Awesome! And Happy Birthday!

10/10 Excelente

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were absolutely wonderful. Diane and Cord were so nice and accommodating. The slice of paradise was so beautiful!! An amazing place to get proposed to and I said yes!!! Could not have asked for a better vacation. The drive up the mountain was a little nervous (our flight came in the middle of the night). Beautiful views
Se hospedó 4 noches en febrero de 2024
Respuesta de HMS, el 17 feb. 2024
Thank you Kelly and James! We loved hosting you and are beyond excited for your engagement! It was an honour to have this proposal on our property! Many happy wishes ahead for you two!

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en febrero de 2024
Respuesta de HMS, el 13 feb. 2024
Thank you Marilyn!!! You were an awesome guest to host!

8/10 Bueno

Laurie

Le gustó: Servicio y personal y comodidad de las habitaciones
Nicest host you will ever meet
Se hospedó 4 noches en enero de 2024
Respuesta de HMS, el 13 feb. 2024
Thank you Laurie! We loved having you guys! Hope to see you again someday!

10/10 Excelente

Jacquelyne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Such a special place and amazing hosts Dianne and Cord! Views are spectacular! Our bed was very comfortable and the room was spacious. We will definitely be back !
Se hospedó 5 noches en febrero de 2024
Respuesta de HMS, el 10 feb. 2024
Thank you SO much Jackie! You guys were awesome and we cant wait to have you back!

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A dreamy mountain retreat
I did not want to leave! Such a lovely, lush and interesting place. The family were wonderful hosts, leaving me feeling so taken care of. Was so relaxing to sit in the hot tub, float in the pool, lounge under the palm trees with a book, or explore all the nooks and crannies of the property.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hms, el 7 feb. 2024
Thank you Rebecca! We loved having you and hope you come stay again someday!

10/10 Excelente

sherri

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Diane, Cord and their family were amazing hosts! The space they share with the public was created from a passion to share the history and beauty of the property with others. The property is scenic and beautiful with tons of space. Much to explore and admire. The breakfast had many choices for any kind of tastes. Some of the property is in construction but this did not take away from the charm, beauty and unique experience we had. We highly recommended this space.
Se hospedó 1 noche en enero de 2024
Respuesta de HMS, el 4 feb. 2024
Thank you Sherri! We enjoyed having you!

6/10 Aceptable

Migdalia

Le gustó: Servicio y personal
No le gustó: Limpieza
Dianne who is an owner with her husband, and the person that welcomed me, as well as Andrew, their employee, were fantastic (friendly, kind and helpful). The house, which is big and magnificent, is a work in progress re. rehabilitation and they have done a lot to it since bought. It has beautiful nature all around and you can see the metropolitan area from up there. The house, however, feels funky and my room was stuffy, had a broken chair and I had to ask them late at night to do something about the mattress because aside from it being very hard, I could feel the spring wires. They took care of that. Dianne provides a very nine big breakfast free and you can order dinner from their paid menu. They recommend driving a 4-wheel because the road to the house is extremely steep!
Se hospedó 1 noche en enero de 2024
Respuesta de HMS, el 4 feb. 2024
Thank you for your feedback Migdalia. The room you booked was our smallest/budget room. We will work on improving your concerns. Thank you again, it was a pleasure meeting you!

10/10 Excelente

Jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly staff. Quiet and relaxing setting.
Se hospedó 1 noche en enero de 2024
Respuesta de HMS, el 27 ene. 2024
Thank you! We loved hosting you and look forward to seeing you again someday!

10/10 Excelente

Belinda

Se hospedó 3 noches en enero de 2024
Respuesta de HMS, el 21 mar. 2024
Thank you Belinda! We enjoyed hosting you!

10/10 Excelente

Gee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de HMS, el 23 ene. 2024
Thank you for your review! Hope to see you again!

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went with my daughters toward the end of our “girls only” trip to PR. Loved our stay at the hacienda and hope to come back one day soon! We had to change our reservation to one night from two and that was my only regret. The owners were incredibly welcoming and the on-site staff all as well! We checked in and didn’t leave until check out. I think the hardest part is adjusting to the fact that this is truly a laid back experience and you can actually relax. We stayed for the dinner offered there made in house and it was delicious. Can’t say enough good things about this place & the view is gorgeous! They are in process of renovating (patio area/driveway) so there are some projects not yet completed (reason for four stars in that category) but hope to come back and see the progress. Thank you both for your hospitality and all the welcoming vibes!
Respuesta de HMS, el 14 ene. 2024
Thank you Nicole and family! We hope to see you again someday!

10/10 Excelente

Tiffany Pamela

Se hospedó 4 noches en diciembre de 2023
Respuesta de HMS, el 14 ene. 2024
Thank you Tiffany! We loved having you here!

10/10 Excelente

Jimmy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de HMS, el 14 ene. 2024
Thank you Jimmy! We loved having you!

8/10 Bueno

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Family time
We had a great stay! The hosts are amazing and very helpful. Food was also very good. The hacienda is a work in progress and you can see the hosts love this aspect of their work. It would be nice to have more to do in the immediate area, including on the property.
Se hospedó 3 noches en diciembre de 2023
Respuesta de HMS, el 7 feb. 2024
Thank you Ron and Family! We enjoyed having you guys!

10/10 Excelente

Dilenny

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very peaceful stay at HMS. Service was excellent, Dianne and her husband went above and beyond to make sure we had everything we needed. Our room was very spacious and we were very comfortable with our 2 year old son.
Se hospedó 5 noches en diciembre de 2023
Respuesta de HMS, el 7 feb. 2024
Thank you so much Dilenny and Family! We look forward to seeing you guys again!

10/10 Excelente

Pradeep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de HMS, el 27 dic. 2023
Thank you Pradeep and Family! Hope to see you again!

10/10 Excelente

Sylvia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very pleasant stayed, was there on business however was Tex when breakfast was being served and what my options were the same for dinner …. Very relaxing place …
Se hospedó 2 noches en diciembre de 2023
Respuesta de HMS, el 27 dic. 2023
Thank you Sylvia! We are happy you enjoyed your stay!

4/10 Malo

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Please read before booking, el hotel es hermoso al igual que el servicio, pero llegar al hotel es un poco peligrosa la carretera es con muchas curvas y prácticamente de un solo sentido. Al entrar a la propiedad del hotel (cruzas una reja) se encuentra una bajada muy peligrosa es un tramo de camino que no tiene pavimento es solo grava suelta y si llueve es más peligroso todavía. El camino está muy empinado y si no tienes experiencia manejando en ese tipo de terreno aún con el carro adecuado puede ser peligroso. Yo tuve un accidente y mi carro se fue de reversa y faltó poco para volcarse, gracias a dios nos detuvimos en un tronco de árbol. Solo me quede 2 de las 5 noches que había reservado, la verdad después del accidente el sólo pensar que tenía que subir y bajar por esa carretera para salir de la propiedad me daba dolor de estómago y cabeza. Si, el hotel es precioso y los dueños súper amables, pero ese pedazo de camino necesita ser arreglado antes de que ocurra otro accidente y tal vez no cuenten con la misma suerte que mi familia y yo tuvimos.
Se hospedó 5 noches en noviembre de 2023
Respuesta de HMS, el 25 nov. 2023
Maria & Family, We are sorry that you had this experience. The days that you were here, you went in and out without incident. On the day of the incident, you told us after, that you could not get your jeep into 4WD, didn't ask us to help you, but attempted to go up the road anyway on a rainy day. Our road has been in place for a year and a half. In that time we have had thousands of transits in and out without incident. Our personal vehicle is a minivan that is able to go up and down. At the time of everyone's booking they receive an email describing the road and recommendation for AWD or 4WD vehicle. We also offer 24 hour service for staff to drive any guest in and out as we take guest safety very seriously. The road is not just loose gravel, there are 2 concrete tire strips in place at this time. Unfortunately this is a temporary solution until we can complete full construction of the road, but due to extreme cost and weather conditions this has been delayed. Thank you again, once we have the road completed we would love to have you and your family back :)

10/10 Excelente

Jeremiah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property, has amazing views. Once we settled in. We all felt like family. They are very helpful with anything!! Highly recommend and will be returning!!
Respuesta de HMS, el 22 nov. 2023
Thank you to Jeremiah and Daria! We loved having you both!