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Opiniones de Hotel La Kasbah

3 out of 5
Hotel La Kasbah
Cercle Amerzgane, Ait Benhaddou

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 10 de 21 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 7 de 21 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 21 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 21 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 21 opiniones" "

7.6/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y servicios
Un hotel precioso un poco descuidado ,un poco más de atención,la gente es amable y hospitalaria
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Eirik

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great option for the area.
Good choice for an accommodation in the area. Literally next door from Ait Ben-Haddou. Room a little worn, especially the bathroom, but the hotel is in a remote location, and very reasonably priced. Great service, and the adjoining restaurant has an amazing view of the ksar.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mikko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de khalid, el 15 nov. 2023
Bonjour Monsieur.Merci infiniment pour votre interaction qui nous pousse à travailler davantage pour mieux exceller notre service afin de" répondre aux attentes de nos aimables clients.

2/10 Terrible

Peter

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Heruntergekommen, dreckig und stinkend. Definitiv nicht zu empfehlen
Se hospedó 1 noche en septiembre de 2023
Respuesta de khalid, el 15 nov. 2023
Les commentaires négatives sont heureusement très rares mais ils nous incitent à doubler l'effort pour répondre aux attentes de nos clients.

10/10 Excelente

Abdelali

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is situated in a quiet village overlooking the Atlas mountains. The outdoor restaurant seating by the pool was pleasing while soaking sun. All staff and property owners were very nice people who went beyond to make all of us happy. Mostafa at the front desk was a friendly and accommodating. Great place to rest after long drives.

2/10 Terrible

Janna

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Terrible sewage smell
Had to change first room because of disgusting smell. Beds hard as rocks Did not feel clean Good breakfast across street Good location Family charged for unused room- partly our fault for not checking whether we book 3 or 4 rooms, but at checkin he said to just used what we needed. Hotels mostly empty
Se hospedó 1 noche en mayo de 2023

4/10 Malo

Leslie

Viaje familiar
No le gustó: Servicio y personal
Stay elsewhere
I would not recommend this hotel. This was our second time in Ait Benhaddou and all hotels here are pretty functional as a stay-over between the Sahara and other cities. I had booked 3 rooms here due to the people restrictions on hotels.com, but when we arrived we found we could easily fit in 2 rooms instead. We took two rooms and paid for them in the morning. Upon arriving back from the kasbah, we were told we then needed to pay for the 3rd room we didn’t use?! This was not communicated to us when we took two rooms and felt really scammy, like they just wanted to extract more money from us. They had already said we were all settled up before we left the hotel. In addition my parents room (separate reservation) reeked so bad of sewage they had to move rooms, the WiFi was very bad, the water (even for brushing teeth and showering, not drinking) was horrible. Super salty and a bit smelly. While the location is great, I’d recommend another hotel. We loved Guest House Bagdad Cafe on our previous visit and should have stayed there again. (My parents had picked this one first and booked).
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

eric

Se hospedó 2 noches en abril de 2023

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza y servicio y personal
Very clean rich and healthy breakfast good location with beautiful view staff are very very helpful and always smiling specially (Mustafa)and(salama)the receptionist are very kind and generous many thanks to all the staff and definitely back inshallah
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Steffen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel and value.
The stay could not have been better. The two bed family room was perfect very authentic and spacious, typical Morrocan. The breakfast was nice and the evening meal was also good. The pool area was fantastic and was always empty till later in the day as most people use this as a stop over for 1 night. I honestly felt there was enough in the area to stay 3 nights. The staff could not have been more helpfull and accommodating. Finally the value for money was incredible £245 for a two roomed suit, with breakfast and evening meal for 4 people for 3 nights. Perfect stay!!
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Soenke

8/10 Bueno

Dani

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A dated hotel however for a one night stop it was fine. Breakfast was fresh and very tasty and the view was outstanding. The beds are hard but this is standard outside of the big cities in smaller local hotels. The manager was lovely and very helpful. A great spot to explore the town.

10/10 Excelente

Emma

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Cliente verificado

The staff was so sweet and the location was great. The breakfast was okay but the breakfast location couldn’t be better.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La città incantata
Favoloso
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Das Hotel ist renovierungsbedürftig. Das Restaurant hat eine phantastische Aussicht, die für vieles entschädigt. Frühstück und Speisen sind verbesserungsbedürftig.
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

thierry

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
This hotel is perfectly situated for convenient access to the Kasbah. It has great views and nice facilities.
Se hospedó 1 noche en marzo de 2019
Respuesta de Hotel La Kasbah, el 3 abr. 2019
Hey Dear Customer, Thanks for your review, we appreciate.

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Some confusion over the booking on arrival, easily sorted, but the breakfast by the pool earns a 10 out of 10 for location. WiFi needed to sit in the lobby, but so what?
Se hospedó 1 noche en julio de 2018