The property entrance was difficult to find. The staff was very nice, but the room was filthy. I spilled some water on the floor and wiped it up with a towel which was black when I finished. No service to the room for 3 days, I had to ask for additional towels each day and the bed was not made. The soap and shampoo ran out. The place is very busy, so they appeared to be making plenty of money without providing any service. Check in was 4 deep when I arrived, and I waited for all the folks in front of me to be processed. There need to be improvements.