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Opiniones de Kings Court Hotel

3 out of 5
Kings Court Hotel
Kings Coughton, Alcester, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 330 de 707 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 707 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 707 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 707 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 707 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos , Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel para visitar Upon Avon con coche
Hicimos una ruta en coche desde Liverpool a Londres y paramos en este hotel para visitar Upon Avon. Es grande, nuevo y con aparcamiento gratis. Es muy tranquilo y el desayuno estupendo. Para repetir

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Bueno
Muy bien

8/10 Bueno

Meg

Viaje de negocios
It is a very pleasant and sizeable conversion from, I would guess, an upper-grade country pub. Rooms clean and comfortable with all the amenities. Lots of parking for those who come by car, which I would guess are most customers in that part of rural Warwickshire. Staff very pleasant and helpful. My only beef is that the bar and dining room were rather chilly for a late April evening — too optimistic about the weather? And it would be nice to have somewhere to have afternoon tea, but again, I guess that most visitors are out sightseeing for most of the day.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Iram

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

J

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellant stay but also dissapointing
Our stay was very good and the staff were brilliant, i was surprised with the changes that had been done, gone were the areas of cosiness and in place was a large quantity of similar chairs, lacking comfort. It has definitely been changed for the worst, dissapointing.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

MR Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
lovely weekend in Stratford/Warwick
lovely hotel food and service was great and good value for the money evening meal was great so was the breakfast the room was a lovely size plenty of space and a good view onto the countryside lovely one night stay we will stay again.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Glyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed with my severely disabled sister - they could not have been more helpful or accommodating - really excellent service and also the food is first class. Thank you very much.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

David, Chester

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Alexia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en julio de 2023

10/10 Excelente

mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay, friendly staff, breakfast was great with lots of choices, well appointed room, excellent large car park
Se hospedó 2 noches en julio de 2023

10/10 Excelente

ANDREW

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5 nights in Warwickshire
Comfortable, spacious room, excellent breakfast, good service, excellent position for Cotswolds, Stratford & Warwick. Very enjoyable stay - 5 nights Could improve IT links, more secure connections would also help.
Se hospedó 5 noches en junio de 2023

10/10 Excelente

Joo Lye

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We have stayed here on many previous occasions and still find it good and comfortable. Now that we own a electric car, it's a pity they have removed their charging point! The breakfast is still excellent (no fried bread though!), and the staff are all friendly.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Joe

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Carl

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not Staying Again
Stayed in a chalet which was dated, had stains all over the carpet and chairs. There was no cold water for some reason and the response from staff wasn’t brilliant.
Se hospedó 1 noche en abril de 2023
Respuesta de Georgie - Manager, el 3 may. 2023
We are sorry you were disappointed in your stay - we were fitting a new boiler to our chalet rooms and had a few teething problems - and were very full that time so had to put some guests who booked later on in our older rooms.We can only appologise and hope to see you again - next time please request for a room in the Kings or Courts blocks, which are more modern.

10/10 Excelente

Mark, darlington

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay, good breakfast.
Se hospedó 4 noches en marzo de 2023
Respuesta de Georgie - Manager, el 3 may. 2023
Thank you - we look forward to seeing you again soon.

2/10 Terrible

John

Perfect hotelfor guests with no regard for others
Guests in the room above me had an all night party. The floors were so thin that I could clearly hear individual conversations and constant walking up and down (although the party-goers could not hear my pleas to allow my 7 year old daughter to sleep). I could only reach the hotel’s voicemail and as far as I can tell no one was on duty to help. In the morning the receptionist rather unhelpfully told me that someone ‘should’ have been on duty
Se hospedó 1 noche en marzo de 2023
Respuesta de Kings Court Hotel, el 13 mar. 2023
Hi John,We are sorry for the inconvenience during your stay. I had spoken to the manager on night duty and we discovered we actually had an issue with our phone system that night unexpectedly. This issue is now fixed. Whilst I can understand your frustration, I hope you can understand that we have our guests best interests at heart and always have someone on night duty for help, but unfortunately this issue has never happened before so we were unaware of the situation, however moving forward we are triple checking the issue does not happen again.

2/10 Terrible

Lee

No le gustó: Servicio y personal
Shocking
We have stayed here many times and never had any issues but I can safely say we won’t be staying again. Check in should be till 10 o’clock, when I phoned the hotel at 8.15pm we was told if we wasn’t there by 9 o’clock we wouldn’t have a room. When we arrived we were told the room we had booked in the main hotel wasn’t available because they had turned the heating off in the building due to cost of living. We was also told that the hotel bar and hotel would be closed at 9 o’clock and the receptionist said have you got a torch because you will need one to get to your room. We was then told that we would have to walk up the side of the busy main road look for a gap in the hedge as our room was in the court yard, we also had to climb over a small wall to get to the gap in the hedge. We was also told that their wouldn’t be a breakfast service as there was not enough guests and it wasn’t worth the chief coming in, also the outside light didn’t, and the toilet didn’t flush properly. Overall our stay wasn’t very enjoyable at all.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Georgie - Manager, el 26 ene. 2023
Thanks for your comments - the period over New Year was particularly difficult for us, being incredibly quiet. We had closed our larger accommodation blocks due to energy costs, and were therefore unable to upgrade you from our older, outside rooms. We are in the process of improving these rooms now our main accommodation blocks are open.Sorry we had stood down our breakfast chef for the morning - like you, all guests had booked room only that night, and had not let us know on check-in the night before that they had changed their mind.

10/10 Excelente

Mikk

Se hospedó 2 noches en diciembre de 2022
Respuesta de Georgie - Manager, el 26 ene. 2023
Thank you :)

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Georgie - Manager, el 26 ene. 2023
Thank you and we look forward to seeing you again soon

10/10 Excelente

sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Gregory

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Event Hotel
Very nice hotel local to the business event I was attending. Very friendly staff, good food and breakfast. No issues at all.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
First stay
Booked the day before we needed to stay. Could not have been more pleased with accommodation, staff and the quality of the meal. Would recommend, yes
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely quiet room over looking fields
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Claire

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Ashok

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was a pleasant hotel in a quiet village
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Melvyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent, no fuss Stay
Lovely ladies on check-in, despite one being "on training" to work front desk there was no delay or frustration. Room is well equipped and functional. Nice clean bathroom and a quiet nights sleep. Excellent choice to stay for events in Stratford or in our case for The Game Fair at Ragley Hall
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mixed experience
Positive: food was decent, service was quick, staff were very good. WiFi was ok. Negative: room was very shabby, and desperately in need of redecoration. No air-con. Feeble shower. Room reeked of industrial quantities of 'air freshener' which was slightly nauseating.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Beth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place, unfortunately loud guests as part of wedding party at 4am, not really controllable by the hotel!
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Grande chambre confortable. Bon petit-déjeuner buffet (full english comme continental). Dommage que nous ayons été réveillés par des fêtards en pleine nuit.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Stephen

Se hospedó 1 noche en junio de 2022
Respuesta de Charlie, el 27 jun. 2022
Thank you it's much appreciated to get your review!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel
Clean comfortable room. Inrequested a quiet roomnand this was provided. The buffet breakfast was lovely. I've had other meals at this hotel on previous stays and the food was very good. Lovely hotel.
Se hospedó 2 noches en junio de 2022
Respuesta de Charlie, el 27 jun. 2022
I'm so happy you enjoyed your stay with us thank you so much for writing this lovely review!

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2022
Respuesta de Charlie, el 27 jun. 2022
Thank you for taking your time to review us please if you have any issue with your stay so we know where we can improve.

10/10 Excelente

Bryan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
Very reasonably priced for the accommodation provided, and the evening meal and breakfast were excellent
Se hospedó 1 noche en junio de 2022
Respuesta de Charlie, el 27 jun. 2022
Glad to hear you enjoyed your stay with us!

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022
Respuesta de Charlie, el 27 jun. 2022
Thank you for your review and for such a great score!

8/10 Bueno

Adam

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

David, Chester

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were friendly and helpful. The location is a little out of the way which is fairly evident from a map when booking the hotel. Overall, its a reasonably good hotel for the price. As I've been there a few times, it would be good if they didn't charge me for a slightly later checkout (12 midday rather than 10am on a Sunday when there were relatively few people there and the clocks just changed to lose 1 hour) ;)
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Quality Rooms, Spoilt by lack of staff.
Very comfortable, clean, well equipped and spacious bedroom. Hotel seemed to be understaffed with no staff on reception (had to telephone for reception staff, with no reply, so had to find a staff member to check in). Booked for breakfast and was then informed of two times when I could come down to eat.
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Hotel with Heart
I was staying on my own and the staff could not have been more friendly and caring. Caring for my every need.
An enormous bd and so comfortable
Everything you need in the on suite
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Had a lovely stay. Relaxing, peaceful and great food. Our room was spacious and clean and reception and restaurant staff very friendly. Would recommend this to my friends and family
Se hospedó 2 noches en febrero de 2022

8/10 Bueno

Lynne

Le gustó: Limpieza y servicio y personal
One night stay
We had a very short one night stay but as far as we could tell the hotel seemed nice and clean. Staff welcoming. Our room was clean, nice bedding towels etc. Toilet hard to flush. Lovely dark curtains so could sleep in but the bed was very lumpy and uncomfortable for me personally and the Pillows too hard. Receptionist did say she would make a note and maybe the mattress needed replacing. We would probably stay again if we can't get our usual hotel when visiting family in the area. . Breakfast was plentiful and acceptable. Lovely coffee, and fresh yoghurt. Bacon little dry though.
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal location
We have stayed here a few times now and as usual the staff always give you a friendly welcome. The hotel is very nice and clean and the rooms are also very clean and comfortable.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Beryl

Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Mary

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021

4/10 Malo

andy

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Dusappointing
Should have realised when the receptionist was happy ro put us second to her conversation in the office just what our stay might be like. We were asked for card details to be charged in the morning. I explained we had paid in advance and showed the confirmation but still had to give the card detail. Wish I hadnt really and that we had just driven home. We had a busy day and just wanted a relaxing evening. Felt we should have been informed that their pub was hosting some parties. Even though the room was the otherside of the car parking you could feel the thumping of the base. It was so warm in the room we tried to open the windows but at that point we could hear every song and every word. Fair play in getting the business, but common decency says at least tell us it was going until midnight. The room was okay, bed was comfortable but will choose more carefully in future. Happy to be gone in the morning and will not be back.
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Victoria

Se hospedó 1 noche en diciembre de 2021