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Opiniones de The Brudenell Hotel

4 out of 5
The Brudenell Hotel
The Parade, Aldeburgh, England

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 96 de 151 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 48 de 151 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 151 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 151 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 151 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a wonderful place to stay
Wonderful place to stay on the seafront , excellent food and staff. We cant wait to return. Thank you team Brudenell
Se hospedó 1 noche en febrero de 2024
Respuesta de The Brudenell Hotel , el 5 feb. 2024
Dear Tessa, Thank you for your review. We are delighted you have enjoyed your time with us and we hope you will choose to return in the near future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Carlo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great view from our room, clean, comfortable, friendly staff, good food.
Se hospedó 3 noches en enero de 2024
Respuesta de The Brudenell Hotel, el 25 ene. 2024
Dear Carlo, Thank you for your feedback! We are pleased to hear you had enjoyed your visit and hope to see you again soon. Kind regards,

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent room highly recommended with a seaview wot could be better!
Se hospedó 1 noche en enero de 2024
Respuesta de The Brudenell Hotel , el 22 ene. 2024
Dear Gary, Thank you for your review. We are delighted you have enjoyed your time with us and we hope you will choose to return in the near future! Kindest Regards, The Brudenell Hotel

8/10 Bueno

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend away.
2 night stay, very good breakfast, we has room on 2 nd floor, warm and quiet. Room had double bed, which seemed small, room could have easily accommodated a king size bed. Room was very clean and recently refurbished and was generally comfortable with 2 easy chairs and a desk chair. We had a room at the rear, not a sea view, but the rear looked over the estuary as was more interesting. We ate in the hotel restaurant and felt it was quite average. We’d stay here again.
Se hospedó 2 noches en enero de 2024
Respuesta de The Brudenell Hotel , el 21 ene. 2024
Dear Ian, Thank you for your review. We are delighted you have enjoyed your time with us and we will make sure to forward over your comments to our Management Teams. We do hope you will choose to return in the near future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Joel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de The Brudenell Hotel , el 21 ene. 2024
Dear Joel, We are delighted you have enjoyed your time with us and we hope you will choose to return soon! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Julie

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Brudenell Hotel , el 20 dic. 2023
Dear Julie, Thank you for taking the time to rate your stay. We are delighted you have enjoyed your time with us and we hope you will choose to visit us again in the near future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Norma

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was top rate. Only one thing - upstairs the corridor outside, and inside my room was really far too hot and the water was scalding too. But the staff were incredibly friendly and helpful.
Se hospedó 2 noches en octubre de 2023
Respuesta de Brudenell Hotel Team, el 4 oct. 2023
Thank you for taking the time to review your stay with us. We're glad you enjoyed your visit, but will get our Maintenance team to check on the matters you have raised. We hope to see you again.

8/10 Bueno

Fiona

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent location. Room good value for money other than being too hot! Hit and miss service at reception and at breakfast, but sometimes the service was excellent and the food was always delicious.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Brudenell Hotel, el 18 sept. 2023
Dear Fiona, Thank you for taking the time to provide us with feedback on your recent visit. We are pleased to hear you had enjoyed your time with us and hope you will choose to return again soon. Kind regards, The Brudenell Hotel

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Anniversary trip
Excellent stay apart from TV out of action most of time Parking also a problem
Se hospedó 5 noches en septiembre de 2023
Respuesta de Brudenell Hotel Team, el 9 sept. 2023
Thank you for taking the time to write a review of your visit. We're glad you enjoyed the majority of your stay with us, and we're sorry you had these problems. We hope to see you again in the future.

8/10 Bueno

AnneMarie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful, quiet location. Superb for enjoyingvthe eelights of Aldeburgh
Se hospedó 3 noches en agosto de 2023
Respuesta de The Brudenell Hotel, el 5 ago. 2023
Dear AnneMarie, Thank you for your review. We hope you have enjoyed your time with us and you will choose to visit us again in the near future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel by the sea with outside terrace
Beautiful hotel by the sea with outside terrace
Se hospedó 1 noche en julio de 2023
Respuesta de cro, el 19 jul. 2023
Dear David, Thank you for your review. We are delighted you have had a lovely time with us and we hope to see again in the near future! Kindest Regards

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous hotel directly on the seafront
We enjoyed a wonderful night in the Brudenell to celebrate our Wedding Anniversary. It is a lovely modern and clean hotel set on the promenade with fabulous beach and sea views. The room had everything we required for a comfortable nights stay and bed was very comfy. Staff were all very friendly and helpful and made you feel very welcome. We enjoyed a very tasty breakfast. We will definitely be returning as had such a lovely stay.
Se hospedó 1 noche en julio de 2023
Respuesta de The Brudenell Hotel , el 13 jul. 2023
Dear Lorraine,Thank you for your wonderful review. We are delighted you have had such a lovely time with us and we will make sure to forward over your kind words to all our Teams. We hope we will have the pleasure of welcoming you back soon! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a lovely break the only down side was the parking
Se hospedó 2 noches en junio de 2023
Respuesta de The Brudenell Hotel, el 23 jun. 2023
Dear Christine, Thank you for your kind feedback! We are pleased to hear you had enjoyed your time with us and hope you will choose to return again soon. Kind regards,

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice location and amenities
Nice double room, with a non-sea view but nice view of the flatlands behind the hotel. Breakfast was very tasty but waited 40 mins for hot food on the Sunday of our stay, despite having a reservation for the meal. Bit noisy, but not unexpected for a decent size hotel.
Se hospedó 2 noches en mayo de 2023
Respuesta de The Brudenell Hotel, el 11 may. 2023
Dear Emily, Thank you for taking the time to provide feedback on your stay. We are pleased to hear you had enjoyed your time with us and hope to see you again soon! Kind regards,

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2023
Respuesta de The Brudenell Hotel , el 16 abr. 2023
Dear William,Thank you for taking the time to rate your visit! We hope you have had a lovely time with us and you will visit us again in the near future! Kindest Regards, The Brudenell Hotel

8/10 Bueno

Dr Graham

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
I have always enjoyed this hotel with its stunning location. I was disappointed by some staff indifference and obvious lack of care for the comfort of guests.
Se hospedó 2 noches en abril de 2023
Respuesta de The Brudenell Hotel, el 5 abr. 2023
Dear Dr Graham, Thank you for your feedback. We hope you have had a lovely time with us despite of the issues encountered - should you wish to discuss your experience further please do not hesitate to contact us directly at the hotel. We hope you will choose to visit us again in the near future! Kindest Regards, The Brudenell Hotel

8/10 Bueno

Alison

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de The Brudenell Hotel, el 2 abr. 2023
Dear Alison, Thank you for taking the time to rate your visit. We hope you have had a lovely time with us and you will choose to stay with us again in the near future! Kindest Regards,The Brudenell Hotel

10/10 Excelente

Jayne

Viaje en grupo, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Next door to Fisher’s Gin!!
Se hospedó 1 noche en marzo de 2023
Respuesta de The Brudenell Hotel, el 31 mar. 2023
Dear Jayne, Thank you for taking the time to provide feedback on your visit! We hope you had enjoyed your stay with us and would love to welcome you back again soon. Kind regards,

6/10 Aceptable

lesley

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Noisy room
Hotel and staff very pleasant however the room was very noisy, from the lift noise and water pipes banging.
Se hospedó 1 noche en febrero de 2023
Respuesta de The Brudenell Hotel , el 14 feb. 2023
Dear Lesley, Thank you for your feedback! We are sorry to hear of the issues you had experience but do hope you had enjoyed your stay in spite of this. Kind regards,

10/10 Excelente

Zoe, Dorking

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always a great stay - fantastic location and lovely hotel
Respuesta de The Brudenell Hotel, el 17 ene. 2023
Dear Zoe, Thank you for your review. We are delighted you have had a lovely stay with us and we hope to see you again in the near future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

MRS RUTH J

Se hospedó 1 noche en diciembre de 2022
Respuesta de The Brudenell Hotel, el 22 dic. 2022
Dear Ruth, Thank you for your feedback! We are pleased to hear you had enjoyed your visit and hope you will choose to return in the new year. Kind regards,

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
Fabulous stay. Very relaxing. Staff were very friendly and professional. Will definitely stay again.
Se hospedó 2 noches en diciembre de 2022
Respuesta de The Brudenell Hotel , el 17 dic. 2022
Dear Valerie, Thank you for your wonderful feedback. We are delighted you had a lovely stay with us and we do hope to see you again in the not-too-distant future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Nikki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great dog friendly hotel
We stayed with our dog in room 210. There was a down of dog treats in the room which was a nice touch. Room was big and had a balcony from which we could see the sea. Staff were great as was the food
Se hospedó 1 noche en octubre de 2022
Respuesta de The Reservations Team, el 26 oct. 2022
Many thanks for your lovely review, we're so glad to hear you (and Dennis!) enjoyed your stay with us. We hope to see you all again soon.

10/10 Excelente

Tracey

Se hospedó 1 noche en octubre de 2022
Respuesta de The Brudenell Hotel, el 12 oct. 2022
Dear Tracey, Thank you for your review! We hope you will choose to visit us again soon. Kind regards,

8/10 Bueno

Kanav, New Delhi

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quite near to town centre and very easily accessible by walk towards town centre and beach. I booked a standard room but i was bit disappointed by the size of the room.
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Brudenell Hotel, el 27 sept. 2022
Dear Kanav, Thank you for your feedback! We hope you had enjoyed your stay with us despite the issues you had experienced with the size of your room. Kind regards,

10/10 Excelente

lynda

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Great hotel in a wonderful location. Rooms very tasteful and comfortable. Will definitely return.
Se hospedó 2 noches en agosto de 2022
Respuesta de The Reservations Team, el 26 ago. 2022
Many thanks for your lovely review, we hope to see you again soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is on the beach and close to the town centre. Lovely walks on the beach. Hotel staff very friendly. Delicious breakfast each day. Enjoyed dining both in and out of the hotel. Not far to RSPB Minsmere. Boats to look at on the sea. Well maintained property nicely decorated.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Tracy

Se hospedó 1 noche en julio de 2022
Respuesta de The Brudenell Hotel , el 19 jul. 2022
Dear Tracy, Thank you for your review! We hope you had enjoyed your stay with us and look forward to welcoming you back soon. Kind regards,

8/10 Bueno

STEPHEN

Se hospedó 1 noche en julio de 2022
Respuesta de The Brudenell Hotel , el 15 jul. 2022
Dear Stephen, Thank you for taking the time to rate your visit. We hope you had enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards,

8/10 Bueno

Lindsay-ann

Short of trained staff.
Short staffed. Staff did not have enough knowledge of food. Told my food would be warm, but came straight out if the fridge.
Se hospedó 4 noches en junio de 2022
Respuesta de The Brudenell Hotel , el 4 jul. 2022
Dear Lindsay-Ann, Many thanks for your feedback. Please accept our sincerest apologies for the issues you had experienced during your stay with us. We have passed these comments over to our management team for review and hope you will give us the chance to put this right for you should you choose to visit us again. Kind regards,

8/10 Bueno

Shirley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entrance to hotel and surrounding area are disappointing,once you are in its lovely . Overlooks the sea for dining . Staff super friendly. Would definitely go again
Se hospedó 1 noche en mayo de 2022
Respuesta de The Brudenell Hotel, el 11 jun. 2022
Dear Shirley, Thank you for your feedback. We are delighted you had a lovely stay with us and please rest assured we will pass on your comments to our Management Teams. We dope to see you again in the future! Kindest Regards, The Brudenell Hotel

8/10 Bueno

vivien

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de The Brudenell Hotel, el 21 may. 2022
Dear Vivien, Thank you for taking the time to rate your stay. We hope you had a lovely time with us and we can see you again in the future! Kindest Regards, The Brudenell Hotel

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Had a lovely stay at the Brundenell. The staff were all lovely and attentive and two amazing evening meals and top notch breakfast. No complaints, would stay again x
Se hospedó 2 noches en abril de 2022
Respuesta de The Reservations Team, el 27 abr. 2022
Many thanks for your lovely review, we hope to see you again soon.

10/10 Excelente

Jane

Se hospedó 1 noche en abril de 2022
Respuesta de The Brudenell Hotel , el 9 may. 2022
Dear Jane, Thank you for your feedback! We hope you had a lovely stay with us and look forward to welcoming you again soon. Kind regards,

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Hotel, Great Location
A lovely hotel, really friendly staff, superb sea views and gorgeous breakfast. We will be back......
Se hospedó 1 noche en abril de 2022
Respuesta de The Brudenell Hotel, el 14 abr. 2022
Dear Tony, Thank you for your feedback. We are delighted you had a lovely stay with us and hope to see you again in the near future! Kindest regards,

10/10 Excelente

Shirley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
We had a lovely short break at the hotel. Staff were excellent - helpful and very polite. It was just a shame that we were only staying one night. The car park was small but as we got there quite early we didn’t have a problem. Right on the beach was perfect. I would highly recommend and I would definitely go back again
Se hospedó 1 noche en febrero de 2022
Respuesta de The Brudenell Hotel, el 27 feb. 2022
Dear Shirley, Thank you for your wonderful feedback. We are delighted you had a lovely stay with us and hope to see you again in the future! Kindest Regards,

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de The Reservations Team, el 23 feb. 2022
Many thanks for your score, we hope to see you again.

10/10 Excelente

Duncan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a great stay with nothing but good things to stay about the hotel and staff
Se hospedó 2 noches en febrero de 2022
Respuesta de Reservations Team, el 13 feb. 2022
Thank you for your kind words. We look forward to seeing you again soon!

10/10 Excelente

Alison

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Lovely views at the front of the hotel and a great breakfast
Se hospedó 1 noche en febrero de 2022
Respuesta de Reservations Team, el 13 feb. 2022
Thank you for your positive review. We hope to welcome you back soon!

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay by the sea. Great restaurant, wonderful staff and brilliantly equipped room. The only negative was that in our room the walls were very thin and we were woken by our neighbours who came back late (and then heard every word they said for the next fifteen minutes before they went to bed). But that may have been our specific room as we were in a side corridor apart from the other rooms. Would still recommend!
Se hospedó 1 noche en febrero de 2022
Respuesta de The Reservations Team, el 11 feb. 2022
Many thanks for your comments, we're really glad you enjoyed your stay. Your feedback about the room will be passed to our management team for review but we hope to see you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Modern and friendly hotel
We've stayed here before and will do so again. Lovely, friendly modern hotel in a great location.
Se hospedó 1 noche en enero de 2022
Respuesta de The Brudenell Hotel, el 4 feb. 2022
Dear Guest, Thank you for your feedback. We are delighted you had a lovely stay with us and do hope to see you again! Kindest Regards,

10/10 Excelente

Zoe, Dorking

Se hospedó 3 noches en enero de 2022

10/10 Excelente

Tanya

Se hospedó 1 noche en enero de 2022
Respuesta de The Reservations Team, el 17 ene. 2022
Many thanks for your score, we hope to see you again soon.

8/10 Bueno

Laurence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
2nd stay here and really enjoyed both Aldeburgh and the hotel. Room was on the small side for a double but as it was only me no problem. Might be a squeeze for 2 people. Bathroom had been renovated recently and was very bright and spacious. My only complaint was the room was next to the lift which made an annoying whirring noise every time it went up and down. However after 10pm hardly anyone used it so didn’t disturb my sleep. Staff were all very friendly and helpful - did try and find me another room but couldn’t sort one out. Food was very good - both my dinner and breakfast. Parking can be a bit of a problem - hotel only has a small car park and a few spaces in a garage opposite. However you can park for free along the path in front of the hotel. Will definitely stay here again next time I visit Aldeburgh.
Se hospedó 1 noche en enero de 2022
Respuesta de The Brudenell Hotel, el 14 ene. 2022
Dear Laurence, Thank you for your feedback. We are delighted you did have a lovely stay with us and please rest assured that we will pass on your comments to our Management Teams. We do hope to see you again in the future. Kind Regards,

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful hotel and restaurant
It was lovely we will definitely come back but would have a sea view room next time. Unfortunately we didn’t sleep very well as above us was quite noisy but this could not have been avoided. We could have asked to move but for a 2 night stay we didn’t want to upheave.
Se hospedó 2 noches en enero de 2022
Respuesta de The Reservations Team, el 7 ene. 2022
Many thanks for your feedback, we are glad you had an enjoyable stay (apart from the noise!). We hope to see you another time.

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect anniversary stay
Only one might but we were welcomed warmly and the service for breakfast was lovely.
Se hospedó 1 noche en diciembre de 2021
Respuesta de The Reservations Team, el 24 dic. 2021
Thank you for your kind words. We're glad you enjoyed your anniversary stay with us, and hope to see you again soon.

8/10 Bueno

Christine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de The Brudenell Hotel , el 21 dic. 2021
Dear Christine, Thank you for taking the time to rate your stay. We hope you had a lovely stay with us and we can see you again in the future. Kindest Regards,

8/10 Bueno

Heather

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Overall a very enjoyable stay. Parking initially an issue partly due to lack of clarity in the description of the hotel. However it was resolved well enough at reception. Friendly service from all staff encountered but at breakfast items needed to be asked for more than once which detracted from an otherwise enjoyable meal. Dog made very welcome- a definite plus.
Se hospedó 1 noche en diciembre de 2021
Respuesta de The Brudenell Hotel, el 19 dic. 2021
Dear Heather, Thank you for your feedback. We are glad you had an enjoyable stay with us and please rest assured I will pass on your comments to our Managements Team, in order to improve our services. We hope to see you again in the future. Kindest Regards,

8/10 Bueno

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2021
Respuesta de The Brudenell Hotel , el 15 dic. 2021
Dear Jill, Thank you for taking the time to rate your stay. We do hope you had a lovely stay with us and we can see you again in the future. Kindest Regards,

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An old but well refurbished building. Excellent lounge and dining rooms. Staff friendly and service very good. Our double room on the first floor suffered from creaking floor and ceiling from above guests, virtually every footstep was heard. Good food and drink but limited with fixed choice for the week.
Se hospedó 5 noches en noviembre de 2021
Respuesta de The Brudenell Hotel, el 5 dic. 2021
Dear John, Thank you for your feedback. We hope you had a lovely stay with us and will pass on your comments to our Management Teams. We do hope to see you again in the future. Kind Regards,