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Opiniones de Loch Lomond Arms Hotel

4 out of 5
Loch Lomond Arms Hotel
Main Road, Luss, Argyll, Alexandria, Scotland

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 185 de 301 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 86 de 301 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 301 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 301 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 301 opiniones" "

9.6/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

BARRY

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely ambiance and great breakfast.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Sakinah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Eleanor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent value for money , room nicely decorated good quality bed linen and towels. Food good and staff friendly and helpful.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Dan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel - rooms clean and high quality. Excellent evening meals and breakfast. Very heloful staff. The village of Luss us very picturesque.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Trevor

Viaje de negocios
No le gustó: Servicio y personal
Poor service read review
Terrible communication. Needed to move room to another day due to ferry issues They didn’t pickup the phone . Didn’t return calls after leaving voice message and when they did pickup . Promised it was all good and a new booking was sorted then 2 days later took my money and didn’t swap booking and hotels.com where just as useless at sorting . No room no refund just money taken for nothing
Se hospedó 1 noche en febrero de 2024
Respuesta de AP, el 21 feb. 2024
Thank you for taking the time to leave a review, however I do feel the need to point out that it is disingenuous. As standard for all hotels, we have a cancellation policy and are therefore well within our right to take payment for your room if you do not show up, regardless of the reason for this. When you contacted us we agreed to make an exception in your case due to the issues that you mentioned. We informed you that you needed to contact Expedia or Hotels.com to cancel the booking and we would accept this free of charge and we have since confirmed this procedure with them. As per our telephone conversation yesterday, we have had no such request for this and therefore our hands are tied in this situation. Regards,Alistair ProwGeneral Manager

10/10 Excelente

Charles

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Andrew

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Andy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Small but perfectly formed!
Small but well appointed room with comfy bed
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great luss hospitality
The staff are amazing the service and kindness Change my room as at the drop of a hat When young man realised it be difficult doing two flight of stairs The food in restaurant was beautiful I had salmon My boyfriend the haggis it was lovely to know £1.00 was donated to a school in Ethiopia Room was lovely Arran toiletries provided Bed linen amazing Just some noise from a pump a few times for a couple of seconds It would not put me off staying As staff food all amazing Breakfast served by a delightful waitress Xxxx
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

John

Good place to stay. Friendly staff and great 3 course meal in restaurant. No complaints!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jane

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Louise

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Gary

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alison

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff aee very friendly and helpful but not in your face Good variety of breakfast options. Dinner was lovely, good portions and well presented
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

curt

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Anne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We’ll run, clean, with a good Lounge area to relax in.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Lauren

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved this hotel! Great lobby, beautiful fire, interesting interior design, amazing staff, great breakfast for a great price. Rooms were very comfortable, beds plush and cozy. We slept great! Easy to get to rooms from parking lot. We loved this town, beautiful walk to the water in the morning and through a gorgeous church and ancient graveyard.

10/10 Excelente

Atid

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel in a beautiful village. Highly recommended.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Teresa

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lovely village
A lovely hotel in a beautiful village. Everything was top shelf except the service. When I checked in, the girl at the front desk did not smile or make eye contact. Make me feel like I was bothering her. Showed me to my room and not once did I see a smile. Later in the evening, I went to have a drink. The only bar is in the dining room, but you cannot sit in there only for a drink. You must take your drink into the library. That is fine but the bartender did not smile or engage at all. In fact, he told me if I wanted another drink, I should stand at the doorway to the restaurant until someone spoke to me. I met a lovely couple in the library from England and he had no problems going into the bar to order a drink. At one point, the manager was behind the bar. Again, no smiles or welcoming behavior. This was my last stop in Scotland and the one to which I was most looking forward. I was quite disappointed as everyone else that I had encountered during my week in Scotland had been warm and welcoming. Again, the hotel and town are lovely.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel, a bit overprized
A cosy and nice hotel. Service and staff were very friendly. Breakfast was quite what you would expect, although points to the hotel for having also something else than english breakfast. Weakest coffee we had the entire trip though. The room was great, however the matress was 20cm smaller than should be on the bed. It was also smaller than in the pictures and wasn’t that comfortable.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Donald

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Elizabeth

Viaje en pareja
This hotel was very expensive for what it was. The room itself was alright, but we thought the bathroom was basic and a bit tired and worst of all, it only had a hand-held shower over the bath. After a day of driving, all we wanted was a long, hot shower. We asked to swap rooms, but no other rooms were available. We feel, by modern standards, that we should be able to expect a shower in a hotel room of this price point. However, the staff were pleasant and the meal in the bar was very nice and a reasonable price, so all was not lost.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

ANTHONY

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Betty

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful, cozy place to stay with many historical touches. We loved our room and the dining was excellent. We will return!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Moira

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were all very friendly and extremely efficient.Food was delicious with an excellent choice. Lovely experience all round and would definitely return and recomend
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Janet

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Brian

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend away
Fabulous couple of days spent in Luss. Even better with the comfort of our stay at Loch Lomond Arms hotel. Staff very friendly and accommodating. Brilliant location and the views from our room were lovely.
Spacious double room, lovely bathroom and views out front spectacular.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Angelee, VENTURA

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

seema

Se hospedó 1 noche en julio de 2023

10/10 Excelente

JARDEL

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Michael, Santa Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Andrea, Mission Viejo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great, staff & dining included.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely gorgeous village and the Hotel just perfect. Had a wonderful time and wished we could’ve stayed longer.
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Jamie

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Gill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A perfect stay
We enjoyed our stay at this hotel. The staff are very welcoming and helpful. The room was perfect and really comfortable with a spacious and well desighed en suite. There is a good car park and the village of Luss is just across the road. I would be happy ro recommend this hotel.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quaint hotel centrally located
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

GE

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Tom

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

david

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Anthony

Se hospedó 4 noches en abril de 2023

8/10 Bueno

Richard

Se hospedó 2 noches en abril de 2023

10/10 Excelente

WILLIAM

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Eugene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel in a great location
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Elyse

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Laura

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Ea Vang

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

LUC

Se hospedó 1 noche en febrero de 2023