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Opiniones de Porto Marina Resort & Spa Al Alamein

5 out of 5
Porto Marina Resort & Spa Al Alamein
110 KM Alexandria, Marsa Matrouh Road, El Alamein

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 10 de 38 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 14 de 38 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 38 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 38 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 38 opiniones" "

7.0/10

Limpieza

6.6/10

Servicio y personal

8.8/10

Servicios

6.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ayman

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Marine and see view is one of the best I've ever seen. Staff is helpful. I'll definately come back.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice set up. Well organized and clean Porto. Lots of entertainment for guests by the beach, from volley ball to dance to yoga. Had a nice ride in a yacht. But we didn’t get the chance for a parasailing experience, it wasn’t available mornings. A calm and joyful vacation. Will definitely go back there whenever we can
Se hospedó 1 noche en agosto de 2021

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Hanna

Viaje familiar
No le gustó: Limpieza y servicio y personal
Room service was not good and slaw . No water enough for my family even they were charged us my son . No bed sheet . No toothbrush. The service terrible. No shoes . I don’t know why this hotel 5 stars?!
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Asaad, Chandler, Arizona

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I stayed one night in this hotel. The hotel located in a nice area. It’s huge place with gorgeous view to sea. I will definitely visit this place again
Se hospedó 1 noche en noviembre de 2020
Respuesta de Yasser Yahia , el 8 ene. 2021
Thank you for your kind comment, and looking forward for your next visit

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect resort, attractive location, awesome facilities.

4/10 Malo

nogz, Egypt

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Disappointing
1. Disappointing 2. Not Recommended foe colleagues care about cleanness.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice place with night life
It was comfortable

2/10 Terrible

quintalantz, Maadi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Empty, run down, monstrous large
Would not recommend nor would repeat visit. Front desk did not have our reservation.TV had four channels in English. Less than one tenth shops open. Spa filthy. Restaurant overpriced and diner esque. Hotel website gives wrong address/map, so arriving was confusing. Guards at gate did not believe we had a reservation. No parking for vehicles. Breakfast a 3 out of 10. Overall, not what we expected, passable, three star accommodation.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible Hotel
It was one of the worst Hotels I have experienced in Egypt. It was wintertime (Jan2013) and no one was in the hotel except another family. I went with my husband and was a choked that they never let you know that at that time of the year all their facilities and shops are closed and they even their restaurant except tow, also they did not do any discount accordingly so it was killing boring. I thought as being one of 2 families they will spoil us but it was the other way around, we were ignored, the room was ok as a first impression but its ventilation, heating and cooling system was not good at all so my husband and I had got a flu. The hot water in the morning was not available in freezing weather and it ends up with electricity shut off...ohhhh their service was horrible and their responsive time was a disaster. They never offered anything free even no free WIFI... I promised myself and my husband that we will never ever go there again and will let everyone know about this BAD EXPENSIVE HOTEL.

2/10 Terrible

Ahmed, Michigan, USA

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bad hotel bad service especially in winter
First this hotel is very nice from outside. But from inside I will give it maximum 3 stars for many reasons. I went there in winter December 2012 and I found we are about 12 guests only because of the winter but this is not the problem. The problem that because of low number of guests the service were very bad. pools are closed and not warmed (five stars hotels must warm their pools), no one on the beach for service although the day is sunny (Egypt is usually sunny so no one can say it is cold do not go to beach, it was 18 oC/ 62 F) besides the breakfast was not an open buffet which was a shock because it is popular that this hotel make an open buffet. TV in the room had a cut wire and I fixed by myself. most activities and restaurants in the hotels were closed so I did not find anything to do in the hotel because the location of the hotel is in the desert on the beach. Moreover, all the stuff is liars especially stuff in the lobby in the lobby, he told me he will fix everything in the next day and I searched for him the next day he was not there, it was another one in the lobby. Besides most the stuff is unprofessional and very bad sign for Egyptian tourism. This means that services changes greatly in winter which means they must withdraw the 5 stars from this hotel and give them maximum 3 stars.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Overall, good hotel
This is my second time to stay at the hotel. The hotel is clean & breakfast is very versatile, but didn't feel very fresh though. The hotel's spa is great, but a little pricy. Overall, I would stay there again.

4/10 Malo

Not impressed

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A ghost town, only stay if you must
We stayed at the hotel to attend some ceremonies for the Battle of El Alamein so we needed to stay in the area. I would not advise staying here unless there is really something you want to see in the area. once you get to the hotel it is very difficult to get taxi's, we had to get a driver that the hotel finally found for us after much 'discussion' with them. The hotel is huge but a complete ghost town which is quite sad, i assume it's due to the situation in Egypt and the lack of tourists going there. We had a two bedroom apartment and we were quite far from the reception and there seemed to be no one else staying in the block, the room was not very clean. The food was very average and the hotel was 'dry' i.e. no alcohol sold there. The pool was in the shade in the afternoon and the beach had very loud music blarring all day. The reception staff were very rude at times and when our driver failed to show up to take us to the airport they weren't interested in helping us at all, if it wasn't for the fact that our driver from the previous day was there and arranged someone else for us we would have missed our flight. In summary if you must stay here be prepared for rude staff, no taxi's and no so clean rooms.

2/10 Terrible

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bait and switch rooms. Be careful.
Pics during booking do not match what's provide. Classic bait-n-switch sales technique. Dodgy! Very very large complex, no personal service. Could not recommend sorry.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful, Clean, So Friendly Staff
Wonderful, Clean, So Friendly Staff. It was a nice experience and especially in this time of the year, it's so Calm and good chance for relaxation

8/10 Bueno

ussama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
happy vacation
this is my second time at porto marina resort & spa,the weather is fantastic the most beautiful veiw i had ever seen

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
it is good hotel and good food.
great

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones

8/10 Bueno

Sameh

Le gustó: Servicio y personal
nice weekend escape to the sea
enjoyed the day

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Mohamed, Cairo

No le gustó: Limpieza y servicio y personal
Amazing view and location, dreadful service
I believe this hotel can rank higher by focusing on customer service and agresssive obsession with making the guests amazed not only by the amazing view and available services but also with the level of service. I recommend you bring some cleaners with you for the stay I would recommend this hotel only for its view and location, if anyone thinks its not worth it with bad service, then don't go for it.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good hotel
Good hotel...good location and the sea view room was woderful

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
أمام البحر مباشرة
كل شي جيد ماعدا شئ واحد وهو كان أسفل الغرفة علي البحر مكان يقدم الشيشة وهذا مضر لأنه طوال الليل كنت أشم دخانها وكنت أفضل أن تكون هذه الكافيه بعيده عن غرف الشاغلين وعن تيار الهواء حتي لا يضرون أحدا بدخانهم ولكن فيما عدا ذلك كله جيد وشكرا لإهتمامكم بهذا التقييم

8/10 Bueno

MAGDY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent value for money
i really enjoyed my stay in the hotel

8/10 Bueno

Ehab, Cairo, Cairo Governorate, Egypt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good hotel for family
A nice family vacation where there is something for every age.

4/10 Malo

Cliente verificado

Le gustó: Condiciones de la propiedad
actually my reservation was one bedroom contain 2 bedrooms and living area in the hotel not in the tower, but actually they gave me appartment in a tower which i don't like it .I really dissapointed, but in general porto marina is a nice place to spend vacation .

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
no good maintainance (fridge at room 1155 A/C
Please improve maintenance

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very good

10/10 Excelente

Hamza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very pleasant place
The place is amazing the staff are very friendly and every shop or brand you dream about is not so far and its very easy to go their

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
호텔 주변에 각종 편의 시설과 식당, 까페, 놀이 기구등이 있어 가족 단위 휴가를 즐기기에 좋은 곳입니다.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst place ever
Too bad

10/10 Excelente

NAMOUR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
tout c'est très bien passé, à part le 1er jour on a du attendre 2 h30 pour avoir accès à notre appartement car le ménage n'était pas terminé mais on nous a compensé ce retard par un beau plateau de fruits + le bar dans la chambre. Enfin, très bel hotel et très propre, rien à dire, je le conseille.

4/10 Malo

Ahmed, Cairo, Cairo Governorate, Egypt

No le gustó: Servicio y personal y condiciones de la propiedad
Absolutely disappointing
Very disappointing compared to the price. The hotel advertised amenities were completely misleading: no safe in the suite, the shower has no curtains so when you shower the whole bathroom becomes a lake. When we first checked in, the room was terrible with broken bathroom furniture, broken ACs, no phone set and no hot water in one of the bathrooms. When we changed the suite (took them 3 hours to change) we got a dysfunctional tele that was repaired a day later. The staff members were friendly and nice, but obviously lack training.

4/10 Malo

Sherif Essam, Cairo

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Porto Marina hotel, its juts a room not a hotel.
Not 5 star hotels at all. Food is very bad. Room is great and view is amazing. Hotel is in the middel of evry thing. Beach is disapointing. Service not good at all, take too much time for any thing I ask. Porto Marina hotel, its juts a room not a hotel.

8/10 Bueno

Ayoub, Giza, Egypt

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I can go again to Porto Marina
Every thing is OK. The only weak point is the Bell Man assistance, it is poor. The breackfast is enough quantity and quality. I recomend any one to go for rest>

8/10 Bueno

remon, Egypt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
a good vacation porto marina resort
portomarina is a good place to take a vacation , how ever the hotel lacks some important services like to print a paper or to have a business center & also the mini bar is empty the view on the beach & on the inside lake is excellent however the rate is high up to some how i will try to go back to that hotel

4/10 Malo

Hazem

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good Facilities ... terrible Service
Good Facilities ... terrible Service. All you will get is a room ... don't have more expectations, and don't ask for anything form the room service. I kept asking for the food menu for to days with no response !! They charge hotel guests for Valet parking which is free for everyone else !!