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Opiniones de Vila Gale Collection Praia

4 out of 5
Vila Gale Collection Praia
Praia da Gale s/n, Apt. 2204, Albufeira

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 299 de 391 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 77 de 391 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 391 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 391 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 391 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Guillermina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relax
Paz,tranquilidad,confort,limpieza,trato fabuloso de todo el personal
Se hospedó 8 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No gustamos la comida del restaurante, pero el desayuno era muy rico.
Se hospedó 4 noches en mayo de 2019
Respuesta de Tomás Soares Pires, el 28 may. 2019
caro cliente, Muchas gracias por su perferencia y su comentario. Lamentamos que nuestro menú del restaurante no haya ido al encuentro de su gusto. Todos los años buscamos mejorar y dar novedades. Esperamos poder volver a recibirlo en nuestro hotel. Saludos, Tomas Soares Pires

10/10 Excelente

Jose Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vuelvo, sin dudarlo
Excelente en todo sentido
Se hospedó 3 noches en octubre de 2017
Estimado Hóspede, Obrigado pelos seus comentários sobre a sua estadia no Vila Galé Collection Praia. Esperamos poder recebê-lo novamente. Com os melhores cumprimentos, Manuel Patrício

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
100% recomendable. Si buscas un hotel para relajarte y descansar. Tranquilo y perfecto.
Se hospedó 7 noches en agosto de 2017
Respuesta de Manuel Patrício, el 13 ago. 2017
Estimado Huésped, Gracias por sus comentarios sobre su experiencia en el Hotel Vila Galé Praia Esperamos sinceramente poder contar con su visita de nuevo. Con los mejores saludos, Manuel Patrício Director

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel muy muy tranquilo, relajante, comodo son amables cerca d la playa Para descansar

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Viaje de novios
Lugar maravilloso auténtico,poder escuchar el mar desde la habitación y poder ver increíbles atardeceres. Relax y turismo algarve.

10/10 Excelente

lLourdes, Pamplona España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel bonito cómodo y muy cerca de la playa
Hemos pasado una semana y toda la estancia ha sido muy buena no tenemos más que una buena experiencia

10/10 Excelente

Clara, T

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel muy bonito
Sólo una pega, las habitaciones planta calle ruidosas, creo que del mismo personal trabajador

10/10 Excelente

Alan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best massage in a long time!
Se hospedó 1 noche en mayo de 2024
Respuesta de Luisa Santos, el 16 may. 2024
Hi Alan,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our massage services. Our goal is to provide top-notch relaxation and rejuvenation to all our guests, and it's fantastic to know that we succeeded in delivering the best massage you've had in a long time.We truly appreciate your kind words and your support to Hotel Vila Gale Collection Praia. We hope to have the pleasure of welcoming you back for another fantastic massage experience in the future.Warm regards,Luisa Santos

10/10 Excelente

Dr Andrew

Se hospedó 4 noches en abril de 2024

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The Hotel is very high quality, with great staff and service. We could not fault it and wish we could have stayed longer.
Se hospedó 3 noches en abril de 2024
Respuesta de Luisa Santos, el 26 abr. 2024
Dear William,Thank you for choosing to stay with us and for taking the time to leave such a positive review. We are thrilled to hear that you found our hotel Vila Galé Collection Praia to be of very high quality and that you enjoyed the service provided by our staff.It's wonderful to know that your experience with us was faultless and that you wished you could have stayed longer. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Luisa Santos

10/10 Excelente

Neil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No tea and coffee in room.
Se hospedó 2 noches en abril de 2024
Respuesta de Luisa Santos, el 26 abr. 2024
Dear Mr. Neil,Thank you so much for your amazing review!We kindly inform that, coffee and tea you is inclued as a request, mediant avalabity.We hope see you soon!Best regards from sunny Galé Beach,Luisa Santos

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
😀
Se hospedó 3 noches en marzo de 2024
Respuesta de Luisa Santos, el 25 mar. 2024
Dear Mrs. Loiuse,Thank you for your kind words! We're delighted to hear that you had a great experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Luisa Santos

10/10 Excelente

MICHAEL, Vauxhall

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice to stay at a hotel with visible management and staff who really care about the guests experience and put their satisfaction at a priority. The staff throughout all went the extra mile to make our stay memorable and enjoyable. This is one of the few places we've been where we will immediately be planning a return visit.
Se hospedó 8 noches en febrero de 2024
Respuesta de Luisa Santos, el 3 mar. 2024
Dear Mr. Michael,Thank you for your kind words and positive feedback. We are thrilled to hear that you had a nice stay at our hotel and that you appreciated the visible management and caring staff. Ensuring our guests have a memorable and enjoyable experience is always our top priority, and we're delighted to know that the efforts of our team made a positive impact on your stay.It's truly heartening to hear that you consider our hotel as one of the few places where you'll be planning a return visit. We look forward to welcoming you back and providing another excellent experience.If there is anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We appreciate your feedback and thank you for choosing our hotel.Best regards,Luisa Santos

10/10 Excelente

Stephan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely recommended!
Beautiful modern hotel, very clean. Excellent breakfast and super helpful and friendly staff. We wish we could have stayed longer!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Luisa Santos, el 13 feb. 2024
Dear Mr. Stephan,Thank you so much for your positive review! We're delighted to hear that you found our hotel beautiful and modern, and that cleanliness met your expectations. It's wonderful that you enjoyed our excellent breakfast, and we appreciate your kind words about our helpful and friendly staff.We share your sentiment and also wish you could have stayed longer! Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for an extended stay in the future. If there's anything specific you'd like for your next visit, or if you have any additional feedback, feel free to let us know. Thank you for choosing us, and we look forward to hosting you again!Best regards,Luisa Santos

10/10 Excelente

Dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Luisa Santos, el 28 nov. 2023
Dear Mrs. Dana,Thank you so much for visit us and rate us so well.We hope see you soon!Best regards,Luisa Santos

8/10 Bueno

Fernando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the beach. Not enough lighting inside the room. Need more electrical outlets.
Se hospedó 3 noches en octubre de 2023
Respuesta de Luisa Santos, el 28 nov. 2023
Dear Mr. Fernando,Thank you for your review, we kindly inform that do have on request at reception triple socket. At the next stay please let us know.We hope see you soon.Best regards from the sunny beach.Luisa Santos

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best of Albufeira
A wonderful holiday here. It was very quiet since it is adults only. Great free breakfast, wonderful staff! The pool wasn’t heated and was a bit cold. We wished they had no smoking on the balconies. Our neighbor smoked continuously out there. Strangely there’s no address so finding it was very difficult.
Se hospedó 3 noches en octubre de 2023
Respuesta de Luisa Santos, el 17 oct. 2023
Dear Mr. Barry,We appreciate your kind words about our hotel.Our team works hard daily to satisfy all of our clients needs.We hope to see you again soon.Best regards,Luisa Santos

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très grande chambres et personnel très attentionné
Très grande chambres et personnel très attentionné.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Luisa Santos, el 17 oct. 2023
Monsieur Martin,Merci beaucoup pour vos commentaires ainsi que la note maximale attribuée à notre hôtel et au notre service.Nous sommes très heureux d’apprendre que vous avez eu un excellent séjour à notre hôtel.Il est gratifiant pour notre équipe savoir que vous avez apprécié la qualité de notre service, ce qui nous encourage à poursuivre sur la voie de l’excellence.Nous nous réjouissons de vous accueillir à nouveau à Vila Galé Collection Praia.Cordialement,Luisa Santos

8/10 Bueno

Antonius

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en septiembre de 2023
Respuesta de Luisa Santos, el 17 oct. 2023
Dear Mr. Antonius,Thank you for rate us.We hope see you soon!Best regards,Luisa Santos

10/10 Excelente

Lee Anthony

Se hospedó 7 noches en agosto de 2023
Respuesta de Luisa Santos, el 17 oct. 2023
Dear Mr. Anthony,Thank you for rate us so well, we are very happy!We hope see you soon!Best regards,Luisa Santos

8/10 Bueno

Carol

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pool is the highlight
Really great pool area which is the highlight of this hotel. Breakfast is ok, the fresh fruit selection is quite limited. Omelettes/pancakes on offer but couldn’t find the chef to make them. Would be nice if there was a clear eating area outside for breakfast. Room was clean and tidy, having to pay each day for new coffee pods really sets the wrong tone for a 4* hotel, quite odd and never experienced that before. Gym was small but had good basic equipment. Very close to the beach.
Se hospedó 5 noches en julio de 2023
Respuesta de Luisa Santos, el 17 oct. 2023
Dear Mrs. Carol, Thank you for sharing your review. We are really pleased to find you have enjoyed your stay at the Vila Gale Collection Praia. We hope to welcome you back. Kind regards,Luisa Santos

8/10 Bueno

Roberta

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Vila Gale is a small hotel in a nice location about a 3 min walk from a lovely beach. I liked that the hotel is not in a busy town but had a more relaxed vibe. Rooms were nice and there is a pillow menu but you need to ask. Breakfast had many options and everything was fresh. The pool area is beautiful and lunch by the pool was great. It is an easy drive or walk to several restaurants and not too far from Albuferia. I can definitely recommend this hotel.
Se hospedó 3 noches en julio de 2023
Respuesta de Luisa Santos, el 10 jul. 2023
Dear Mrs. Roberta,Thank you very much for sharing your excelent feedback.Hope we can see you again soon.Kind regards,Luisa Santos

10/10 Excelente

Ruby

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The saunas were wonderful and the hotel was very close to the beaches.
Se hospedó 3 noches en junio de 2023
Respuesta de Luisa Santos, el 3 jul. 2023
Dear Mrs. Ruby,First of all thank you in choosing Vila Galé Collection Praia Hotel to spend your vacations with us.We are very happy with your review.I hope see you soon.Best regards,Luisa Santos

10/10 Excelente

Robert, Kalamazoo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a beautiful and restful place to spend a few days after some hectic tourism in Spain and Portugal. Best pool I have ever had the pleasure of swimming in! Staff were so helpful and friendly.
Se hospedó 1 noche en mayo de 2023
Respuesta de Luisa Santos, el 31 may. 2023
Dear Mr. Robert,First of all, thank you for taking time to make your review about our Hotel Vila Galé Collection Praia, which deserve our best attention.We were pleased to hear that you enjoyed your stay.It will be a pleaser for us to welcome you back at Vila Gale in Portugal or Brazil.Thank you for your preference.Best regards,Luisa Santos

10/10 Excelente

Kristian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Luisa Santos, el 31 may. 2023
Dear Mrs. Kristian,First of all thank you for choosing us to spend your vacations with Hotel Vila Galé Collection Team.We are very happy with you rate about us.We hope see you soon.Best regards,Luisa Santos

10/10 Excelente

syed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall good but surprised with inadequate lighting in the passage and room.
Se hospedó 1 noche en mayo de 2023
Respuesta de Luisa Santos, el 4 may. 2023
Dear guest Syed,Thank you so much for the great review. I look forward to welcome you back again.Best regards,Luisa Santos

10/10 Excelente

Carol

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed the fact that the hotel only has 42 rooms. Also, it is outside of the city but so close to the beach. The staff were all amazing and so helpful. Breakfast was included and it had a huge choice of options to choose from. Our favourite hotel during our Portugal trip.
Se hospedó 4 noches en abril de 2023
Respuesta de Luisa Santos, el 4 may. 2023
Dear Ms. Carol,Thank you for taking the time to post your review. I am glad you enjoyed your overall experience. I will certainly share your comments to our staff members, they will be delighted to hear that they assisted in making your stay a great one.We look forward to welcoming you back soon to the Algarve and to the Hotel Vila Galé Collection Praia.Best regards,Luisa Santos

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely lovely stay. Pleasant staff- food was amazing. So close to the beach and additional restaurants. Loved the sweet woman at breakfast each morning.
Se hospedó 2 noches en abril de 2023
Respuesta de Luisa Santos, el 24 abr. 2023
Dear Mrs. Lisa,We are so happy with your review, with such lovely words about the hotel and the staff. This comments make us do more and better.We hope see you soon.Best regards from the sunny Algarve,

10/10 Excelente

erika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2023
Respuesta de Luisa Santos, el 24 abr. 2023
Dear Mrs. Erika,Thank you so much for rate us so well. Your opinion is very important for us and for the new guests will come.Look forward to see you again.Best regards,

10/10 Excelente

Lourda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing time
Once again, the best experience in Hotel Vila Gale- the staff go out of their way to make sure that everything is to the highest standard. I never leave reviews but feel this hotel is deserving of one.
Se hospedó 4 noches en marzo de 2023
Respuesta de Luisa Santos, el 10 abr. 2023
Dear Mrs. Lourda,We are very happy with your review. Our team work daily to go above your expectations, and we are glad because we did it. We hope see you soon again!King Reagrds,

10/10 Excelente

Eduardo

Se hospedó 1 noche en marzo de 2023
Respuesta de Luisa Santos, el 28 mar. 2023
Boa tarde Exmo. Sr. Eduardo, ficamos felizes em saber que a sua estadia connosco foi muito satisfatória.Agradecemos a sua pontuação, que é extremamente importante para nós.Ansiosos pela sua próxima visita.Com os melhores cumprimentos,

10/10 Excelente

Hans-Guenter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great place
We had a wonderful experience at Vila Gale Collection Praia. The hotel is perfectly located in a quiet area close to Gale beach. The room was very comfortable and perfectly clean. Breakfast had everything you might want. All of the staff was professional and very attentive in every aspect. We highly recommend the spa services offered. All in all an amazing stay. Thanks to Rita for her exceptional efforts.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Eyal

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Rui Lopes, el 25 nov. 2022
Dear Guest, Thank you for sharing your review. We are really pleased to find you have enjoyed your stay at the Vila Gale Collection Praia. We hope to welcome you back. Kind regards,

10/10 Excelente

DAVID

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great hotel!
Great hotel, perfect location. A few minor grumbles only - the pool was not heated, gym could have been bigger - bit overall, great!
Se hospedó 5 noches en octubre de 2022
Respuesta de Rui Lopes, el 25 nov. 2022
Dear Guest We thank you for your review about your experience. Our goal is to satisfy all our Guests’ expectations and improve always our offering and standard. Thank you so much for staying at Vila Galé Collection Praia Hotel and we look forward to welcome you back soon. Best regards,

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the hotel staff were so friendly and very helpful, I can’t praise them enough. The little things (like offering to bring breakfast to my table) meant so much to me as mobility can be rubbish some days. We never felt that we had to go out and find things to do, just chilling by the pool or relaxing in the jacuzzi was just what we needed. Rooms were very spacious and very clean. Everyone had respect/consideration for each other which made the holiday even more enjoyable and relaxing. We enjoyed it that much that we have booked again for next year for an even longer stay. I really recommend this lovely hotel
Se hospedó 4 noches en agosto de 2022
Respuesta de Rui Lopes, el 6 ago. 2022
Dear guest, Many thanks for your lovely review. We are very happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back in a soon oportunity. Kind regards

10/10 Excelente

Faisal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location. Clean and quiet and located very near an excellent beach. Had a very relaxing stay
Se hospedó 3 noches en julio de 2022
Respuesta de Assistant Manager, el 14 jul. 2022
Thank you for sharing your review and are really pleased to find you have enjoyed your stay at the Collection Praia. We hope to welcome you again on a future holiday. Kind regards

10/10 Excelente

Phyllis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For anyone wanting a relaxed and peaceful holiday - this hotel fits the bill. Situated a minute away from a fabulous beach, the hotel is spotless, the staff are amazing -professional and friendly. The food is delicious - breakfast provides everything you would want and the dinners are amazing - love the Sea Bass - compliments to the chef! There is a beautifully maintained pool area with sunlight all day. Thoroughly enjoyed our stay and no question that we will go back again.
Se hospedó 10 noches en junio de 2022
Respuesta de Assistant Manager, el 5 jul. 2022
Dear Phyllis, Thank you for sharing your review we are really pleased to find you have enjoyed your stay at the Collection Praia. We hope to welcome you again in one of our Vila Galé Hotels on a future holiday. Kind regards

10/10 Excelente

Leslie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A wonderful stay in this hotel where the staff are so helpful and friendly.
Se hospedó 6 noches en junio de 2022
Respuesta de Rui Lopes, el 3 jul. 2022
Dear guest, Many thanks for your lovely review. We are very happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back in a soon oportunity. Kind regards

6/10 Aceptable

Serge

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Un peu déçu pour un hôtel 4 étoiles
Chambres confortables et propres mais insuffisamment insonorisées. Le petit déjeuner est convenable, libre service sauf le café et thé où il fallait attendre d'être servi, donc 2e tasse presque impossible. Côté restaurant, service trop guindé et trop long, le personnel est vite désorganisé en heures d'affluence. Menus non appropriés à la saison et descriptions des plats insuffisantes. Heureusement, une pizzaria voisine est à disposition avec du personnel très dynamique où une alternative de repas est possible.
Se hospedó 10 noches en junio de 2022
Respuesta de Rui Lopes, el 13 jun. 2022
Cher Serge Mallet Nous apprécions grandement vos commentaires concernant votre séjour dans notre hôtel Vila Galé Collection Praia. Nous sommes sûrs que nous aurions pu faire beaucoup plus pour offrir une expérience formidable et ce serait donc un plaisir de vous accueillir à nouveau et de veiller à ce que vos attentes soient dépassées. Meilleures salutations, Rui Lopes

10/10 Excelente

Jae

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect couples getaway
The staff did their best to make us feel at home, including changing out a mattress that was causing back problems. The breakfast and poolside staff were kind and usually attentive. We paid for an upgrade to the pool view and were rewarded with a view of the Atlantic Ocean as well.
Se hospedó 8 noches en abril de 2022
Respuesta de Pedro Martins , el 29 abr. 2022
Dear guest, Many thanks for your lovely review about your experience at our Hotel. We are very happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards

8/10 Bueno

Robertus Adrianus

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kamer was niet geheel schoon en kan wel een renovatie gebruiken.
Se hospedó 6 noches en febrero de 2022
Respuesta de Rui Lopes, el 4 mar. 2022
Dear Guest, We appreciate your feedback and we are very sorry for not having provided a great experience at our hotel. We honestly feel that we can give you a memorable experience and it would be a pleasure to welcome you in the very near future. Kind regards, Rui Lopes

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A lovely hidden Gem.. highly recommended
My husband and I spent our first new year together at the Vale Praia Gale hotel. It’s a spa hotel set a few steps away from the Gale beach. The area is quiet and relaxing. Everything is at your doorstep, the beach, fantastic restaurants, Albufiera, the seven Valleys hike - whatever your heart desires. As for the hotel itself, well it’s just simply superb. The staff are welcoming, generous and very attentive. The room is super comfortable and spacious with views onto the pool and one can see the ocean from the top floor. The breakfast is fantastic and the dinner menu was also super delicious. There’s a gym and spa with a jacuzzi, steam room and sauna. One can also book a treatment. Tennis courts, a pool table and a garden/pool area. There’s a bar area separate to the dining area. We had a welcome gift waiting in the room as this is our delayed honeymoon (initial trip cancelled in august due to covid).. they even created space for us and included us in their fully booked New Year celebrations.. there’s a culture of leading from the top with the manager and assistant manager being super attentive and caring not just to guests but also to their staff.. the staff were all so amazing and made our special trip even more special. We would definitely come back.. thank you so much.. Obrigada ;-) xo
Se hospedó 7 noches en diciembre de 2021
Respuesta de Rui Lopes, el 4 mar. 2022
Dear guest, Many thanks for your lovely review about your experience at our hotel. We are happy to know that you have enjoyed our service and have spent a very good time with us. It would be a pleasure to welcome you back at our hotel in a soon oportunity. Kind regards Rui Lopes

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en agosto de 2021
Respuesta de Rui LOpes, el 29 nov. 2022
Dear Guest, Thank you for sharing your review. We are really pleased to find you have enjoyed your stay at the Vila Gale Collection Praia. We hope to welcome you back. Kind regards,Rui Lopes

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
This is our 4th year in a row at this hotel. What made us come back every year was mainly the great service we had received and the tranquility of the place. The staff working at the hotel were once again excellent and very friendly throughout. There were, however, some aspects that were somewhat disappointing. Our transfer from the airport, which was booked and confirmed twice through the hotel, did not show up meaning we had to get a local taxi from the airport which was considerably more expensive. For us, and what seemed most guests, the room keys only worked periodically — requiring multiple key changes (sometimes in one day). For a quality hotel, the service had certainly deteriorated from previous years. Orders were at times incorrect and often slow to deliver. Some staff appeared inexperienced. On balance, still a lovely place, great location and the staff are exceptionally friendly. The overall quality, however, was not as strong as previous years.
Se hospedó 6 noches en agosto de 2021
Respuesta de Tomás Soares Pires, el 18 ago. 2021
Dear Guest, We would like to thank you for sharing your experience once more whom was very apreciated and take it into account. It is with a great joy that we read your review considering our staff, they will be aware of your coment and glad to feel their work recognized . Regarding the incident of the transfer service, please note that we try to work with the local companies, in a partnership, in order to do the best service possible. Unfortunately, this company was not able to keep the standart and we made sure to stop working with them, since it is an outside company and to make sure that it will not happen in the future. You will always be more than welcome and we truly hope to count with your visit on the future. Kind regards, Tomás Soares Pires

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great stay
Lovely hotel, adults only. Great location for beach and beach bars. Parking a little difficult when it was busy. The reception staff were outstanding - could not have been more friendly or helpful. Our room had a huge, comfortable bed with a decent bathroom. We had a lovely balcony overlooking the pool. The pool was extremely clean and pleasant with plenty of loungers. The breakfast was OK, hot and cold buffet. All in all, a very enjoyable stay.
Se hospedó 2 noches en junio de 2021
Respuesta de Tomás Soares Pires, el 15 jun. 2021
Dear Peter, Thank you very much for your kind comments about your experience in Vila Galé COllection Praia. It is a great pleasure to read that you enjoyed your holiday with us and let us express our gratitude by thanking you for sharing your positive thoughts, especially regarding to cleanliness, food quality and our staff. Your comments are an important tool and only help us to continue our constant pursuit of service improvement by solving those and continue trying to exceed expectations. On our own behalf and on that of the Vila Galé Collection Praia Hotel team, we hope we have the honour of hosting you again in a near future Kind regards Tomás Soares Pires Hotel Manager

10/10 Excelente

Filippo, Dublin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our third year here and we couldn’t have been happier with our stay. The staff are extremely polite and helpful. We felt very safe while we stayed during Covid.
Se hospedó 4 noches en agosto de 2020
Respuesta de Direção, el 15 ago. 2020
Dear Guest Thank you for sharing your review and are really pleased to find you have enjoyed your stay at the Collection Praia. We hope to welcome you again in one of our Vila Galé Hotels on a future holiday. Kind regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was treated rudely and abruptly by one member of staff in the restaurant after I made a simple query about cutlery. He ignored me and was aloof with me that day and the following day. I bumped into the manager and I told him about it and then I found out that he no longer works at the hotel as appartently I was not the only one who found him to be rude. I have been to this hotel before so the lovely staff are Juao, Ricardo, Sara and Catarina. Relaxing tranquil hotel if you are after that type of a break.
Se hospedó 7 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Boutique style - small, quiet and excellent customer service
Se hospedó 6 noches en octubre de 2019
Respuesta de Tomás Soares Pires, el 13 oct. 2019
Dear TGuest We thank you for your review about your experience. Our goal is to satisfy all our Guests’ expectations and improve always our offering and standard. Thank you so much for staying at Vila Galé Collection Praia Hotel and we look forward to welcome you back soon. Best wishes from all of us, Tomás Soares Pires

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super
The hotel is just what the pictures shows. Beautiful place, very friendly people. Good food and nice and comfortable rooms. You can choose to stay in the hotel and use the swimming pool or just walk to the beach.
Se hospedó 2 noches en octubre de 2019
Respuesta de Tomás Soares Pires , el 10 oct. 2019
Dear Guest, We thank you for your review about your experience. Thank you so much for staying at Vila Galé Collection Praia Hotel and we look forward to welcome you back soon. Best wishes from all of us, Tomás Soares Pires