Dear Martha,Thank you for taking the time to share your valued feedback and choose W Algarve for your stay in Portugal.We take an incredible pride insuring every guest has a memorable stay.We are disappointed to hear of the situation that happened, although we have no control on third party operators of experiences, we make recommendations based on our experiences of all providers or capable to provide experiences that are up to the level and high standards of the W AlgarveWe fully understand the situation that occurred for your comment and rest assure that we take this very seriously and the experience defined by you does not fulfill the standards of the W AlgarveI’d like to assure you that W Algarve will conduct a full investigation off the entities involved and the operator services provided and rest assure we will no longer use that operator, it does not fulfill our guest or our expectations.Once again, thank you for sharing your feedback and we’ll look forward to have the opportunity to welcome you back to W AlgarveSunny regardsCajetan AraujoGeneral Manager

Dear Lambeau,Your review succinctly captures the essence of your experience at the hotel. It's great to hear that you found the hotel to be amazing, with a high level of service. The kindness of the staff clearly made a positive impression on you, contributing to the overall enjoyment of your stay.Thank you for sharing your positive feedback!We look forward to welcome you backBest regards,Christian HumbertGeneral Manager

Dear Yainelis,Thank you for taking the time to score our W Algarve.We're are so glad that you had a great guest experience.We hope to welcome you backBest regardsChristian HumbertGeneral Manager

Dear Harry,It's wonderful to hear that your experience at the hotel was exceptional and that you would rate both the accommodations and the service as outstanding!Your positive feedback about the hotel's service has left a lasting impression on you, and you're now eager to explore other W hotels in your future travels. Each W hotel offers its own unique blend of style, luxury, and hospitality, so I'm sure you'll find many more memorable experiences awaiting you.We hope yo welcome you backBest regards,Christian HumbertGeneral Manager

Dear Armani,It sounds like you had a fantastic experience at the hotel! Your positive review reflects the warm and welcoming atmosphere you encountered during your stay. It's wonderful to hear that you enjoyed your time there so much and that you're eager to recommend it to others.Staying at a place that leaves you wishing for more time is a testament to the quality of the experience you had. If you ever have the opportunity to return, perhaps you can extend your stay and make even more wonderful memories.Thank you for sharing your positive feedback, and I'm sure future guests will appreciate your recommendation. If you have any questions or need assistance with anything else, feel free to let me know!Best RegardsChristian HumbertGeneral manager

Dear PatriciaWe appreciate the time you took to score your stay in W Algarve.We're happy to hear that you had a 5 out of 5 experience e we look forward to welcome you backBest Regards,Christian HumbertGeneral Manager

Dear JamesThank you for the time to express your opinion about your stay. We are thrilled to hear that you had an absolutely amazing experience in W Algarve.We look forward to welcome you backSunny regardsCajetan AraujoGeneral Manager

Dear Ingibjord,I'm thrilled to hear that your experience at the W hotel was perfect in every way! Your satisfaction is our utmost priority, and it's wonderful to know that the hotel met or exceeded your expectations.Thank you for choosing the W hotel, and we look forward to welcoming you back for another perfect stay in the future!Sunny Regards,Cajetan AraujoGeneral Manager

Dear Guest,Thank you for your detailed comments about your stay at our hotel. We are happy to hear that the hotel's location was convenient for you and that the direct access to the beach was appreciated.Your experience is valuable to us, and we will share your concerns with the responsible team to improve the efficiency of the service.We are happy that you enjoyed the attention of the team, the decoration of the room and the incredible view. We hope to have the opportunity to welcome you back in the future. Thank you very much for choosing our hotel, and we look forward to your return.Sunny Regards,Cajetan AraujoGeneral Manager

Dear CatherineWe are thrilled to hear that you had an incredible experience with us at W Algarve.Our goal is to create unforgettable memories, and the fact that you wish to return is truly meaningful to us.We look forward to welcome you backCajetan AraujoGeneral Manager

Dear Stephen,Thank you so much for sharing your incredible experience at our hotel! We are absolutely thrilled to hear that you found our property stunning in every aspect.It's wonderful to hear that you believe our hotel would be an ideal choice for weddings, romantic getaways, and honeymoons. We aim to create top-notch experiences for all our guests, and your feedback reaffirms our commitment to this goal.Thank you for choosing our hotel, and we look forward to hosting you again for another unforgettable experience. If there are any special requests or preferences you have for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager

Dear Jocelyn,Thank you for your feedback, we are truly grateful for your review. Sunny regards,Cajetan AraujoGeneral Manager

Dear PhilippeMerci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique dans notre hôtel et que notre service sur mesure ainsi que nos attentions régulières ont contribué à rendre votre séjour mémorable. La proximité de notre hôtel avec une petite plage magnifique est certainement un atout. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir pour une expérience tout aussi merveilleuse.Cordialement,Cajetan AraujoGeneral Manager

Dear Alexandre,Thank you for your concise but positive review! We're thrilled to hear that you had a wonderful experience at the hotel. If you have any specific comments or would like to share more about your stay, please feel free to do so. We look forward to welcoming you back in the future!Sunny regards,Cajetan AraujoGeneral Manager

Dear Renato,Thank you for choosing W AlgarveWe look forward to welcome you again for another great experience.Sunny regards,Cajetan AraujoGeneral Manager

Dear Matthew,We are truly grateful for your wonderful feedback! It's fantastic to hear that you had a real five-star experience during your stay with us.Thank you for choosing our hotel for your getaway, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager

Dear SabrinaThank you for choosing W Algarve for your stay in PortugalWe're very glad to know that you enjoyed and hope to welcome you soon againSunny regardsCajetan AraujoGeneral Manager

Dear Shanthini,We appreciate your recent stay at our hotel and for taking the time to share your feedback. We're delighted to hear that you found the hotel itself beautiful, with large and spacious rooms.Regarding the additional fees, we apologize if they came as a surprise upon check-in.It's great to hear that you found the location convenient and the staff accommodating. We are committed to providing a positive guest experience, and your comments help us in our ongoing efforts to achieve this.We are disappointed to hear that your experience may deter you from selecting a Marriott group hotel in the future. We value your feedback and will use it to make improvements where necessary.Thank you for your candid comments, and we hope that you may reconsider in the future. If there's anything else you'd like to share or discuss, please feel free to reach out to us directly.Sunny regardsCajetan AraujoGeneral Manager

Dear RichWe are absolutely thrilled to receive your feedback! It's wonderful to hear that you had such a positive experience during your stay with us.Our staff takes great pride in delivering amazing service, and we're delighted that they left such a positive impression on you.Maintaining clean and comfortable rooms with great amenities is a priority for us, and we're glad you appreciated the extras.We believe in providing those little extras that make a big difference during your stay.Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional experience in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager

Dear Brett,We greatly appreciate your feedback and are delighted to learn that you had a fantastic experience at our property. Providing a clean and welcoming environment, along with excellent service, is at the heart of what we do.We're thrilled that you enjoyed the cool vibes of our property, and we look forward to having the pleasure of welcoming you back in the future. If you have any specific preferences or suggestions for your next visit, please feel free to share them with us.Thank you for choosing our property, and we can't wait to host you again.Warm regards,Cajetan AraujoGeneral Manager

Dear Crystal Star,Your enthusiastic review paints a vivid picture of the exceptional experience you had at the hotel! The staff's friendliness and outstanding service clearly left a lasting impression on you, making you feel valued and appreciated throughout your stay. It's heartening to hear that the team went out of their way to ensure you felt special and important during your time there.Your repeated visits to the hotel's restaurant showcase your enjoyment of the dining experience, and it's wonderful to hear that you found the food to be exceptional. The extra effort from the team to ensure your satisfaction undoubtedly made your dining experiences memorable.The thoughtful gesture you received at the front desk further emphasizes the hotel's commitment to guest satisfaction. Their attention to detail and personalized touches undoubtedly contributed to the overall positive experience you had.It's bittersweet to hear that leaving the hotel was difficult for you, but I'm glad your experience was so memorable and enjoyable. Thank you for sharing your wonderful experience, and I hope you'll have the opportunity to return soon for another unforgettable stay! If there's anything else you'd like to share or if you have any questions, feel free to reach out.Best Regards,Christian HumbertGeneral Manager