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Opiniones de Howard Johnson Hotel & Suites by Wyndham Allentown/Dorney

2 out of 5

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 186 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 190 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 197 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 170 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 261 de 1004 opiniones" "

5.8/10

Limpieza

6.6/10

Servicio y personal

5.8/10

Servicios

5.6/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Zulma

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
🙏🙏🙏🙏🙏🙏🙏🙏
Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 14 abr. 2024
Thank You For Your Valuable Feedback.

6/10 Aceptable

Marileni

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Ni debería dejar que los huéspedes fumen en las habitaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de DP, el 17 mar. 2024
Tomamos esta consideración en nuestra gestión.Sus comentarios son muy valorados y nos ayudarán a mejorar nuestros servicios.

8/10 Bueno

WALESKA

Se hospedó 3 noches en febrero de 2024
Respuesta de DP, el 25 mar. 2024
Thank You for Your Valuable Feedback, We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

10/10 Excelente

Ramon

Le gustó: Limpieza y servicio y personal
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de DP, el 8 feb. 2024
Thank you for visiting us again and sharing this valuable feedback

2/10 Terrible

William

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple el tv no prendió nunca todo feo las tollas sucias no limpiaron el cuarto alonsimle asqueoroso d hecho hice el check out antes d tike po busque otro sito pero mi dineeon
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sonal Patel, el 13 dic. 2023
Thank you for taking time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important, and we have addressed your concerns with our staff.

8/10 Bueno

Jose

Se hospedó 4 noches en noviembre de 2023
Respuesta de DP, el 21 nov. 2023
Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?”

10/10 Excelente

lemuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sonal, el 13 nov. 2023
Thanks for providing such great feedback. We are very pleased to hear that our dedicated team provided you a warm welcome! It is great to know that you enjoyed our clean rooms/ firm beds, nice pool, and complimentary breakfast. We value your opinion and we're glad we could make your stay with us a pleasant one. Please come back and see us again soon! Thank you.

6/10 Aceptable

Haysa

Se hospedó 1 noche en septiembre de 2023
Respuesta de dp, el 20 sept. 2023
Thank you for taking time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly and the hotel clean. I hope you will stay with us again soon.

10/10 Excelente

Wilder

Se hospedó 1 noche en agosto de 2023
Respuesta de Sonal, el 18 sept. 2023
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

6/10 Aceptable

Carmen

Viaje familiar con niños
No le gustó: Limpieza
There was a cockroach and my son woke up with a bite in his body
Respuesta de vishal, el 26 jul. 2023
Thank you for taking time to write a review about your recent stay at our hotel. I understand that we were not able to meet your expectations. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feed back is incredibly important and we have addressed your concerns with our staff.

8/10 Bueno

Katiria

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Deberían tener mas opciones de desayuno
Se hospedó 2 noches en junio de 2023
Respuesta de vishal, el 6 jul. 2023
Thank you for taking time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon

10/10 Excelente

Ana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto muy tranquilo el servicio muy bueno y cerca de todo
Se hospedó 2 noches en abril de 2023
Respuesta de vishal, el 1 may. 2023
Thank you for providing such a great feedback. We are very pleased to hear that our dedicated team provided you a warm welcome! it is great to know that you enjoyed our clean rooms, firm beds, nice pool, and complimentary hot breakfast. We value your opinion and we are glad we could make your stay with us a pleasant one please come back and see us again soon! Thank you

8/10 Bueno

Ana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My opinion is that the room they gave me was very clean. The only thing is that they should use another type of curtains for sale because with the one that has a lot of light, I recommend that they change the carpet because it has a bad smell. They should wash or change it, but the room is very good. The service staff is very good. The hotel area is excellent. I liked it and it is close to everything.
Se hospedó 2 noches en abril de 2023
Respuesta de Sonal, el 11 abr. 2023
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. We'll Work hard to fix the issue you experienced. I hope you will stay with us again soon.

2/10 Terrible

Maria

Se hospedó 1 noche en febrero de 2023
Respuesta de sonal , el 24 mar. 2023
We're sorry you were unhappy with your stay; we'll make sure to fix the issue you appear during your stay. Thank you for staying with us.

8/10 Bueno

Edwin

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto las habitaciones. Se siente como en casa
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Marjorie

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

stanly

Se hospedó 1 noche en julio de 2022
Respuesta de Mike, el 29 ago. 2022
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

2/10 Terrible

Learsi

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
No vuelvo , tuvimos q desalojar la habitación porque no estaba en condiciones hábiles para una persona alojarse en la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de marie, el 19 ene. 2022
We're sorry you were unhappy. we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Carlos

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2022
Respuesta de Mike, el 6 ene. 2022
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

4/10 Malo

Alex

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nada me gusto
Se hospedó 2 noches en octubre de 2021
Respuesta de Mike, el 13 oct. 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Marllory

Viaje familiar
No le gustó: Servicio y personal
Me cobraron doble. Lo reclame y no me devolvieron el dinero
Se hospedó 1 noche en agosto de 2021
Respuesta de Mike, el 29 oct. 2021
Thanks for staying with us, we appreciate your feedback!

8/10 Bueno

JAVIER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
No me gusto la poca limpieza y que todo fuera muy old
Se hospedó 3 noches en abril de 2021
Respuesta de Mike, el 18 abr. 2021
Thank you for staying with us, we really appreciate your business.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en noviembre de 2020
Respuesta de Mike, el 21 nov. 2020
Thank you for taking the time to provide feedback from your recent stay! We are happy to see you found the staff to be friendly, and the hotel clean. I hope you will stay with us again soon.

4/10 Malo

Emilio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fustrante desepcionante
Tenia reservacion hasta el viernes 23 de oct el gerente y un emoleado fue a sacarme del cuarto el jueves 22 de lct en una forma hostil luegonle recleamo entonces el geremte no era gerente era solo un amigo del.empleado llamado sandy un tipo hostil y trato a mi esposa biem desagradable bueno una experiencia deseñcionante fustrante tratando de conseguier la pagina oficial de la franquicia para llevar el caso
Se hospedó 3 noches en octubre de 2020
Respuesta de Mike, el 27 oct. 2020
Thank you for taking the time to write a review ab out your recent stay at our hotel. We are sorry you were unhappy with your stay. We will do everything we can to ensure our guests enjoy your hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with out staff.

6/10 Aceptable

Luz, Puerto Rico

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La limpieza no fue la mejor encontramos pertenencias de los otros huéspedes debajo de la cama
Se hospedó 3 noches en julio de 2020
Respuesta de Mike, el 4 ago. 2020
We do apologize about the inconvenience with the room. Thank you for bringing intention.With that said,I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very good, I will come again , excellent attention
Se hospedó 1 noche en noviembre de 2019
Respuesta de Mike, el 1 dic. 2019
Thanks for providing such great feedback. We are vary pleased to hear that our dedicated team provided you a warm welcome! It is great to know that you enjoyed our clean rooms. firm beds, and nice pool. We value your opinion and we're glad we could make your stay with us a pleasant one. Please come back and see us again soon! Thank you.

6/10 Aceptable

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy sucio, sábanas sucias, baño sucio y toallas demasiado antiguas, nunca recibí la llave para entrar a mi room cada vez que salía tenía que ir al mostrador para que me abrieran mi habitación
Se hospedó 2 noches en julio de 2019
Respuesta de Mike, el 18 jul. 2019
I understand that we were not able to meet your expectations. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff.

2/10 Terrible

Margarita, Puedo rico

Le gustó: Servicio y personal
Sucio y asqueroso todo estaba sucio sabanas manchadas toilet sucio y paredes no volveré ahí nunca mas
Se hospedó 1 noche en julio de 2019
Respuesta de Mike, el 9 jul. 2019
We are very sorry that you encountered an unacceptable level of service. We've addressed these issues with our staff, thank you for your comments.

10/10 Excelente

Whigberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sinceramente muy bueno.
Se hospedó 3 noches en marzo de 2019
Respuesta de mike, el 16 mar. 2019
Thank you for staying with us, we really appreciate your business.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Limpiesa good Mucho escante ala ora de dormil.......
Se hospedó 1 noche en diciembre de 2018
Respuesta de Mike, el 4 ene. 2019
Thank you for staying with us, we really appreciate your business.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Las personas son muy serviciales y el desayuno buenisimo
Se hospedó 2 noches en diciembre de 2018
Respuesta de Mike Patel, el 20 dic. 2018
Muchas gracias, fue un placer tenerte.

8/10 Bueno

NORBERTO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2018
Respuesta de mike, el 21 dic. 2018
Thank you!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Nice hotel, only room dirty, un buen lugar pero el cuarto muy sucio
Se hospedó 1 noche en septiembre de 2018
Respuesta de mike, el 2 oct. 2018
Thank You!

10/10 Excelente

Yamilka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2018
Respuesta de MIKE, el 30 sept. 2018
THANK YOU!

8/10 Bueno

Julie

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

ALETHEA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I has pleasantly surprised the with the cleanliness and comfort of my room for the price point. I was also quite pleased with the complimentary breakfast. There was something for everyone.
Se hospedó 2 noches en abril de 2024
Respuesta de DP, el 5 may. 2024
I'm delighted to hear that you were pleasantly surprised by the cleanliness and comfort of your room, especially considering the price point. Providing a clean and comfortable accommodation is always our top priority, and it's rewarding to know that we've met your expectations in this regard.I'm thrilled that you enjoyed our complimentary breakfast offerings. We strive to provide a variety of options to cater to all tastes and preferences, ensuring that there's something for everyone to enjoy. Your satisfaction is very important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
everything and the pool
Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 5 may. 2024
2.Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Bueno

David, Fredericksburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lack of GOOD vending machines for drinks and snacks. There is only one and it does not accept credit cards, is frequently out of change, or out of order.
Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 5 may. 2024
I'm sorry to hear about the inconvenience you're experiencing with the vending machine situation. It sounds like the current setup isn't meeting your needs or the needs of others who rely on it.Thank you for your kind attention to improve our services.

8/10 Bueno

Angela

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
They need more for breakfast and longer time
Se hospedó 3 noches en abril de 2024
Respuesta de DP, el 5 may. 2024
Thank you for your kind attention, we will let our management know about timing of break fast.

2/10 Terrible

Francys

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 24 abr. 2024
I'm truly sorry to hear about your experience. Your comfort and satisfaction are paramount to us, and we deeply regret that we fell short of meeting your expectations.

4/10 Malo

udean

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in need of a renovation plus it seems quite unsafe that the side/back door lock is broken.
Se hospedó 15 noches en abril de 2024
Respuesta de DP, el 18 abr. 2024
Thank You for your valuable Feedback. Thank you for bringing these issues to our attention.

6/10 Aceptable

Stephen

Se hospedó 1 noche en abril de 2024
Respuesta de dp, el 18 abr. 2024
I'm truly sorry to hear about your experience at the property. It's clear that your stay did not meet our usual standards of quality and service, and for that, I sincerely apologize.

4/10 Malo

Tamara

No le gustó: Limpieza y servicios
Easy check-in./Beds were comfortable but dirty Found several stink bugs in room upon arrival, (still waiting in refund) sheets had blood stains other unknown stains. Smelled of cigarette smoke, tv did not work (cable attachment was broke) bathroom door had yellow unknown substance. Was traveling alone, put do not disturb sign in door. Throughout first night, unknown persons who knock on my door all hours of the night. Felt unsafe Advised front desk agent at checkout about issues was told will receive refund (waiting to see)
Se hospedó 2 noches en abril de 2024
Respuesta de DP, el 18 abr. 2024
I'm really sorry to hear about your experience. It sounds like you had quite a rough stay. It's definitely not acceptable for a hotel to provide such subpar conditions.Your safety and comfort should always be a top priority when you're staying away from home.

2/10 Terrible

Chris

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I booked a Room a week before for 1 king. When I arrived the man at the desk gave me a room key and when I arrived at my room there was 2 fulls. I went back down and asked the man for the room I booked and he said they decided to change my reservation. Very disappointed and unsatisfied. Very rude staff.
Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 14 abr. 2024
I booked a Room a week before for 1 king. When I arrived the man at the desk gave me a room key and when I arrived at my room there was 2 fulls. I went back down and asked the man for the room I booked and he said they decided to change my reservation. Very disappointed and unsatisfied. Very rude staff.

10/10 Excelente

Gil

Se hospedó 2 noches en abril de 2024
Respuesta de DP, el 5 may. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Feliciano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 14 abr. 2024
We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excelente

Ed

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super friendly staff!
Se hospedó 2 noches en abril de 2024
Respuesta de DP, el 14 abr. 2024
Thank you for sharing your feedback with us. We appreciate your perspective on the hotel's strengths and areas for improvement. We value your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excelente

Kristeen

Se hospedó 1 noche en abril de 2024
Respuesta de DP, el 5 may. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!