Patio
Ver disponibilidad

Opiniones de Altoona Grand Hotel & Conference Center

2.5 out of 5
Altoona Grand Hotel & Conference Center
1 Sheraton drive, Altoona, PA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 421 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 282 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 153 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 1001 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

7.4/10

Servicios

7.4/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

deborah

Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Lindsay, el 25 sept. 2019
Thanks for the review! See you again soon!

10/10 Excelente

raul f

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Joshua

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Only complaint is there was a wedding right outside my room and i wanted peace and there pool area they need someone sitting there up holding the rules
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Luke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were just driving through quiet clean place
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Mark

No le gustó: Limpieza, servicios, condiciones de la propiedad
Birds nests in lighting, hot tub out of order, fountain in dining room just a big gaping hole, hotel buildings visible out window in poor condition, wine bottle display in dining room all empty. Hotel is showing its age.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Caitlin

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Once we were checked in and settled Someone tried to break into our room using the adjoining door. We went to the front desk, they moved us. Keys didn’t work on the second room door. Had to walk all the way back to the front desk - hotel is not easy to navigate. Had a hard time sleeping after the incident. Also seems the hotel has invested more money into the lobby than the rooms. Rooms outdated and dirty. Will not stay here again.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Bea

Viaje en pareja
Le gustó: Servicio y personal
It was a nice Hotel but needs updating. The HAVC system is very noisy and rattled and clanged everytime it came on and startled us awake almost every hour.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Sam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the event center
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lydia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Genevieve

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

George

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

CAROLINA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is our second time here. Everything was great.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Strong chlorine smell in room. Weekend breakfast was weak.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jessica, Ontario

Se hospedó 1 noche en abril de 2024

8/10 Bueno

imad

Se hospedó 1 noche en abril de 2024

4/10 Malo

sunilkumar

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Below average room
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Gene

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room smelled of disinfectant, clean. Staff was pleasant, friendly and helpful.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Junshu, Lexington

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
The air conditioner was very loud. And at 2 AM, there were still people talking and running in the hallway. Yesterday, after midnight, people next-door used a hair dryer and it was so loud just like they did it in my room. I wanted to take a shower this morning around 8:30 AM. The water was warm for just a few minutes. Then it turned to cold. I could hear that the people downstairs also were taking a shower. I cannot believe this happened. I have never met this case before. I stayed in the tub for about 5 more minutes hoping that the warm water would come back, but I failed. So, I had to give up. I will not book this hotel anymore. It is not acceptable.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

kim

Viaje de negocios, Viaje en pareja, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
I feel like I was scammed by the appearance posted online. They shared the lobby, and minimal photos of actual rooms. The lobby area looks gorgeous and clean, the rooms are very standard not too bad but you can tell they aren’t cleaned. Our second room (we had to switch rooms due to awful smell in the first room) had something smeared all over the inside of the window, the vents and light fixture in the bathroom were covered in dust and grime, you could hear everyone around you yelling and running through the halls. When we arrived to the lobby we were informed that to get to our room we would have to walk down a long, long maze of a hall to find the elevator or drive around the building and enter a side door to get to the elevator. The elevator itself was HORRID! Chipped tile, 1inch gaps between the floor and wall which was filled with dirt, it looked like someone had literally been splattered inside the elevator door. Once arriving to our floor it’s another long maze of twist and turns, walking hallways of all sorts of different pattern caprtmet and stains, trash that was never picked up. They gave us a menu for breakfast which promised eggs, waffles, bacon, sausage, fruit and cereal. They had eggs and potatoes and that was basically it. The only positive feedback I have is that the workers were polite. They switched our room for us when we were displeased with the intense chlorine smell in room one. Do not recommend staying here unfortunately
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is aged, but comfortable. The staff was friendly and helpful.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

imad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Sreekanth

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Overall, it feels the property has seen better days. The location is excellent but the downside is it's old but seems like renovation is being done. The property needs a big face-lift both inside and out. The bar is decent but music on Saturday night was just too loud. Rooms are decent with decent breakfast options as well.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

lisa

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff very helpful except a housekeeper. Otherwise, things where clean. They NEED to uograde the carpets, and elevator for sure.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

YULIANAWATI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to everything and very nice hotel
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jerome

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful grand hotel that is across from many eating and shopping establishments. A great place to stop after a long trip on the way to PSU.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Joshua

Viaje familiar con niños
No le gustó: Servicio y personal
The front desk people during check out were rude ignorant made my kods ubcpmfortable and also everytime i walked away id stand behind the wall and listen to them talk about me ignorantly this is npt my forat stay i took my kids for christmas also and same two people and did the same thing this ia a terrible act and i cant believe they still have their jobs and if it wasmt for my lids i would never EVER stay again. Oh and price changed 6 times while trying tp book i will never use expedoa again
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Thomas, Pittsburgh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and amenities
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeannette

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The indoor heated pool was great.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Devin

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice comfy stay
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Shannon

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Miranda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved my vacay!
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Pollyanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My husband and I took our daughter and her friend for a weekend trip to Altoona for my daughter's 9th birthday. She wanted a place with a pool and my husband and I wanted a place that had a hot tub. If that's what you want, don't go here. The hot tub is closed "indefinitely". And I'm was also surprised at the lack of pool towels available. We didn't bring beach towels because every hotel we've been to with a pool is always very well stocked with pool towels. Not here! You have to grab a towel right away when you enter if anything is there on the tiny pile of like 6 for a hotel that had hundreds of guests. At one point while we were all in the pool, we watched a hotel worker come and take the towels that were on our seats. So that was unfortunate for us. The rooms were nice. We did all agree that the beds were comfortable, which was important because we've stayed at full-on resorts that had hard beds that ruined our stays. So this place has comfortable beds for sure. However, the televisions were terrible. Most of the channels have an error saying it's not included, so it was surprisingly difficult to find something to watch while in the room. The restaurant and bar were nice. No complaints. The breakfast was fine, but they didn't swap out the protein and my husband and daughter were bummed to have ham option each day. Overall, it was nice, the staff were nice, but we likely won't stay here again since the main reason we chose it was for the pool AND hot tub.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

imad

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

April

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The swimming pool was very large and really warm. It was great! Almost good enough to replace the hot tub which was out of order. Beautiful hotel, nicely kept and clean. The pool and the good value make it a winner for us. We'll be back!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean hotel
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Chen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
classy place
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Casandra

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very well kept and convenient location to many stores for shopping. Loved my room and the heated pool. The staff was friendly. Definitely would recommend.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

rafael

Viaje familiar
Le gustó: Servicios
Great place
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

james

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Decent place to stay, pretty close to work, tight shower, dirty parking area, walls paper thin - couldn't sleep one night.
Se hospedó 9 noches en febrero de 2024

10/10 Excelente

Randy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay would book again
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
One of the best old Sheratons I have stayed at
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Sherry

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very relaxing. The only disappointment was not having the hot tub. It was the reason we choose the hotel for the second year.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Zack

Viaje de negocios
Le gustó: Condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Jess

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
There were no towels available at the pool, when I asked for some, was told they were drying. We had to use our room towels. Called houskeepung for more room towels for showers then later. None were brought. Had to go to front desk for them. The grouses nest did not want to take our food order due to them being busy. The second room we got across from poolside room was only 62° due to the outside door not sealing and having horrible draft. When we finally got to shower, neither of our rooms had hot water, they were barely luke warm. And after getting home and checking bank account they charged me for 2 poolside rooms when i only had 1! Horrible experience.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Erin

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The heat wasnt working properly but the staff in the daytime were very helpful. Unfortunately after being moved rooms due to cold conditions and no heat on the second floor, no quite hours were inforced by night staff and there was partying, loud music, yelling kids until 2 am. Breakfast was alright but wasn't tended to so it was missing most of the food. But the hotel is beautiful, clean, and the pool and bar are pretty cool. Just needs some updates in HVAC and thicker walls.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

James

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
The pool & extension of the dining room viewed from the main building rooms was a unique feature. The carpeted areas within the hallways were very old & soiled, evidence of dog fur also. The breakfast could definitely use an update or addition options besides the basic continental breakfast. With that size of a hotel, I’d expect maybe some hot foods besides make-your-own waffles. Overal, the immediate location was great! Plenty of dining options outside and quick access to the highway.
Se hospedó 7 noches en febrero de 2024