Servicio de la propiedad

Opiniones de TownePlace Suites by Marriott Altoona

3 out of 5
TownePlace Suites by Marriott Altoona
2915 Pleasant Valley Blvd, Altoona, PA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 68 de 104 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 104 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 104 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 104 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 104 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rafael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2020
Respuesta de DOS, el 8 jul. 2020
Thank you for staying with us and glad you enjoyed your stay

10/10 Excelente

Edyta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Clean rooms. Comfortable beds. Breakfast decent. Hot items to choose and waffles, fruit, cereals and muffins. We were passing through and stayed for only one night but would have loved to stay longer. I definitely recommend. Also quiet which was nice.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We travel to Altoona frequently for family and always stay at this hotel. Comfortable, quiet, and clean.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our Favorite
Very comfortable, convenient location, quiet. Immaculately clean. We travel to Altoona frequently for family, and will stay here again.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Marlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is our GO TO place to stay in Altoona
Always come here when visiting my son at Penn State Altoona. Lovely, professional and fun front desk staff, decent breakfast choices, (really good coffee), they always make us feel welcome and appreciated and go above and beyond when checking in, when asking for additional towels, etc. Super convenient to shopping and dining. Cannot recommend enough. If anything changes, I will post that as well.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Joshua

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay. Staff is friendly.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Michael

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

John, Gettysburg

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Continental breakfast had a nice spread of items, hot and cold.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Ronni

Se hospedó 5 noches en agosto de 2023

4/10 Malo

Barbara

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The swimming pool taste really strong of pool salt and got my skin rash and burning skin. The shower glass window not have door to slide the water is everywhere in bathroom floor. The breakfast seems not very healthy tooo greasy and too much cheese.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Diana

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Gretchen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feels like home!
The suites are amazing!! It’s like staying in a condo. Kitchen, big bathroom, lots of room. Doesn’t feel like a hotel at all. Super clean! Highly recommend
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff and great breakfast
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Stay
I rented a suite with my family for the weekend to celebrate my daughter's graduation at PSU. We found the staff to be very pleasant and the lobby to be very clean and welcoming. Our room was spacious and clean and the continental breakfast was very satisfying. Our stay was wonderful and we would happily return for future stays!
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

P

Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Michelle

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Amy, Glen Allen

10/10 Excelente

Jason

Se hospedó 1 noche en diciembre de 2022

4/10 Malo

Christine

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Allison

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Nice Property and Very Comfortable
This was a lovely hotel. My niece and I traveled and stayed here each having our own rooms. They accepted dogs, which was wonderful. The rooms were very clean. My tv was a little fussy and the front desk fixed it immediately. Then my door lock battery went dead and they fixed that immediately. The service was spot on. They have a super convenient snack area to pick up some items. The fridge and microwave in the room were bigger than what I have in my home. The breakfast area was very nice and they offered a wide variety of foods. Overall, the stay was extremely comfortable and I would highly recommend this property.
Se hospedó 3 noches en diciembre de 2021

8/10 Bueno

Julianne, Taylor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing I would have to complain about is My room was quoted plus tax at 150.00 an we had to pay 183,00 if Expedia are going to show discounts for the hotel That is what I should of paid not 30.00 dollars more
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Convenient, with Extra Amenities
Location convenient to food and shopping. We are still not dining in, so it was very easy to do take-out dinners and eat in the room on real plates with actual silverware. What a luxury these days. Only 2 issues: 1) Feather pillows terrible for those with allergies. 2) Why in the world have hotels taken away doors on the showers?? Third hotel we have stayed in the past month with no shower door! Shower was drafty and cold, and even a little water splashing out to the floor creates a dangerously slippery situation. Please - bring back the doors!
Se hospedó 1 noche en noviembre de 2021
Respuesta de Front Desk Manager, el 2 dic. 2021
Thank You

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay
Very nice room, was clean, heater was going when I walked in, which was great as it was a very cold day on arrival. Service was great and friendly. Under the bed was not vacuumed and there were some old soda stains on the door but other than that the room was very clean and quiet.
Se hospedó 5 noches en noviembre de 2021

10/10 Excelente

Ahmed

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was amazing abd good service but may be little higher price
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
There must be better places to stay in Altoona!
Not up to expectations: The room feels cramped, with the kitchenette squeezed into the entryway and practically no vanity in the bathroom. The kitchen is under-supplied (e.g., just 2 glasses for 2 guests, with not even paper cups in the bathroom). And when the streaming services like Netflix failed to connect on the TV, the only help the front desk was prepared to offer was a phone number for tech support -- we were expected to hang on the line ourselves in a failed attempt to get someone competent to fix the problem. On the upside, the room was clean, the bed was comfortable, and the parking is easy. Breakfast is limited to the usual choices. Internet access is simple, but tends to be slow.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Tori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Front Desk Manager, el 22 sept. 2021
Thank You

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a great hotel! We were staying for just one night on our road trip but just loved our stay. The hotel was clean, staff was friendly and the beds were super comfortable! Our room was very spacious and the shower was amazing. Breakfast in the morning was hot and had a plethora of options, even gluten free bagels which was a big bonus! Would stay here again and enjoy the beautiful Altoona area.
Se hospedó 1 noche en julio de 2021
Respuesta de Front Desk Manager, el 29 jul. 2021
Thank you!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay
Se hospedó 1 noche en julio de 2021
Respuesta de Front desk manager, el 14 jul. 2021
Thank You!

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean, amazingly comfortable bed. Staff were friendly and helpful. Breakfast left a little to be desired, packaged muffins, nothing hot but it was due to COVID.
Se hospedó 1 noche en junio de 2021
Respuesta de DOS, el 13 jun. 2021
Glad you enjoyed your stay. We serve a hot egg and hot meat daily in addition to 16 other items on our large breakfast buffet. we have signs that list the items on our breakfast buffet.

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would recommend this hotel.
Se hospedó 2 noches en abril de 2021
Respuesta de DOS, el 29 abr. 2021
Thank you for sharing with us and glad you enjoyed your stay

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
The room was not very clean. But overall it was a nice hotel.
Se hospedó 2 noches en abril de 2021
Respuesta de DOS, el 12 abr. 2021
Sorry to hear you had a problem with your room. I will address this will housekeeping so this does not happen again.

10/10 Excelente

Anne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a good place to stay
Consistant. always a good experience
Se hospedó 1 noche en enero de 2021
Respuesta de DOS, el 28 ene. 2021
Glad you enjoyed your stay and thank you for sharing with us

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021
Respuesta de DOS, el 20 ene. 2021
Glad you enjoyed your stay and thank you for sharing with us!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All rooms were sealed to confirmed that they were cleaned. Excellent price.
Se hospedó 1 noche en enero de 2021
Respuesta de DOS, el 19 ene. 2021
Glad you enjoyed your stay and thank you for sharing with us!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2020
Respuesta de DOS, el 23 sept. 2020
Glad you enjoyed your stay and thank you for sharing with us.

10/10 Excelente

Bob, Lebanon pa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed sitting out by the long fire pit, nice patio area as well.
Se hospedó 1 noche en septiembre de 2020
Respuesta de DOS, el 16 sept. 2020
Glad you enjoyed your stay and thank you for sharing with us.

4/10 Malo

Roxanne

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2020
Respuesta de DOS, el 11 sept. 2020
I’m very sorry to hear that your stay did not meet your expectations. We hope you’ll give us another chance to show you that we have improved.

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
college move in
We were on the first floor and the room was very clean and had high ceilings which was great
Se hospedó 2 noches en agosto de 2020
Respuesta de DOS, el 23 ago. 2020
Glad you enjoyed your stay and thank you for sharing with us

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2020
Respuesta de DOS, el 23 ago. 2020
Glad you enjoyed your stay

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel! Staff very friendly. Highly recommend this clean hotel
Se hospedó 2 noches en agosto de 2020
Respuesta de DOS, el 16 ago. 2020
Thank you for staying with us. We appreciate your feedback.

4/10 Malo

Hyun, Philadelphia, PA

Viaje familiar
Le gustó: Servicio y personal y servicios
Overall, my stay was just OK. But the biggest problem was Cockroaches! My wife and I encountered multiple cockroaches in the bathroom and kitchen.
Se hospedó 1 noche en agosto de 2020
Respuesta de DOS, el 10 ago. 2020
Sorry you though you saw insects in your room, but we have double checked it since you left and found no evidence of it.

10/10 Excelente

AK, PA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Family of 4 comfortable in one bedroom option. Hotel was trying to keep things normal while obeying governer's restrictions.
Se hospedó 2 noches en julio de 2020
Respuesta de DOS, el 28 jul. 2020
Thank you for staying with us and we appreciate your kind words.

10/10 Excelente

Heath, Pittsburgh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the patio its great. If you arrive later in the evening or go out for the night, parking is tough at the hotel.
Se hospedó 1 noche en junio de 2020
Respuesta de DOS, el 24 jun. 2020
Glad you enjoyed your stay. The large patio is a favorite. Sorry to hear about the parking. We had a sporting event in the area during your stay that made things a little busier than normal.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja, Viaje con mascota
They let you take your pets with you, and the rooms are roomy. It really feels like your home away from huh ome
Se hospedó 2 noches en mayo de 2020
Respuesta de jlong, el 27 may. 2020
Thank you for staying with us recently at the Towneplace Suites by Marriott Altoona, PA. We truly appreciate the 5 Star Rating. I will be sure to share your kind words with our entire team. We hope you will be back to "home away from home" very soon. Take care!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New. Clean. Excellent fitness room. The entrance is difficult, even dangerous to turn into. Located right beside VA hospital. Travel to Altoona 3 times a year, will be staying there from now on.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Jeannette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great property. Loved the kitchen and the bathroom was also very clean and modern.
Se hospedó 1 noche en septiembre de 2019