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Opiniones de The Ambleside Inn - The Inn Collection Group

3 out of 5
The Ambleside Inn - The Inn Collection Group
Market Place, Ambleside, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 84 de 171 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 55 de 171 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 171 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 171 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 171 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful pub atmosphere. Great staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Experience , el 13 may. 2024
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

10/10 Excelente

Caroline

I had a wonderful night’s sleep at the Ambleside Inn. Bed very comfortable, facilities in the room all I could have needed. The staff are helpful and friendly. Parking is a 5 minute walk away so if you have lots of luggage, worth dropping it at the Inn before parking at the Rydal car park (£8.80/night).
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Experience, el 7 mar. 2024
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

8/10 Bueno

Trevor

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Pet Friendly Inn
Lovely Pet-Friendly Inn Nice renovated rooms No parking. Paid council park down the road. We had a pizza down the street but had a few beers in the pub which was dog-friendly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience, el 7 mar. 2024
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

8/10 Bueno

antony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience, el 7 mar. 2024
Thank you for your rating. We would love to see you again soon.

6/10 Aceptable

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good central location and staff very nice and helpful. Clean room, but a bit small and dated. The room was also too warm, although I'm sure a lot of guests would like that. Unfortunately no car parking facilities, so parking can be a little expensive being in, The Lakes.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Sharon, Huddersfield

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facilities in the room were very poor, no telephone or remote for the TV. Bathroom was tiny, you could nearly turn around in there. The shower was a dribble of water. There were only 3 staff on when we arrived and the pub was heaving. Staff had a couldn’t care less attitude, especially when I reiterated my earlier email request of a twin room. There were only 2 staff on at breakfast, again it was very busy, and no one was assisting people on what to do. Breakfast was poor also. I feel totally ripped off by this pub, I stayed in a 5* hotel the night before with fantastic staff, amenities and catering for a fraction of what this place charged! They should have been wearing a mask when they took my payment as I felt robbed!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Experience , el 13 oct. 2023
Thank you for your rating. See you again soon.

10/10 Excelente

Victoria

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, friendly staff, great menu, warm rooms and good as a base for the Lake District
Se hospedó 3 noches en septiembre de 2023
Respuesta de Guest Experience , el 11 oct. 2023
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Excelente

Catriona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a perfect stay for a quick weekend break in Ambleside.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Experience, el 11 oct. 2023
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 Bueno

Frances

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff were very friendly and worked very hard to make our stay comfortable. They went out of their way to make our holiday enjoyable. The Inn is conveniently located in the centre of Ambleside, so you have easy access to shops and restaurants.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Guest Experience, el 11 oct. 2023
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

8/10 Bueno

michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Experience , el 15 sept. 2023
Thank you so much for your rating. We hope to see you again soon.

8/10 Bueno

Lennart

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Experience , el 15 sept. 2023
Thank you for your rating. We would love to welcome you back.

6/10 Aceptable

Martyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It is a lovely Inn right in the heart of Ambleside, staff were very helpful. We enjoyed the stay. The room was ok, however having a fan to make the room bearable was disappointing.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Experience , el 15 sept. 2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excelente

Neil Clifford

Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Experience, el 15 sept. 2023
Thank you for your rating. See you again soon.

10/10 Excelente

Fiona

Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Experience , el 14 ago. 2023
Thank you for your rating. We would love to see you again.

6/10 Aceptable

Francis

Se hospedó 2 noches en junio de 2023
Respuesta de Guest Experience , el 4 jul. 2023
Oh No! It seems we have missed the mark on this occasion. Please accept my apologies, we hope to see you soon and provide you with our true guest experience.

8/10 Bueno

marc

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Typical local inn Quite in good condition
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Experience , el 4 jul. 2023
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Excelente

Brian

Se hospedó 1 noche en junio de 2023
Respuesta de Guest Experience , el 21 jun. 2023
Thank you for your rating. See you again soon.

8/10 Bueno

ADAM

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Experience , el 13 jun. 2023
Thank you for your rating. We hope to welcome you back soon.

10/10 Excelente

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was in the center of Ambleside. Perfect for first time visitors and not far from car park if you are driving. Hotel was clean and comfortable.
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Experience , el 12 jun. 2023
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

4/10 Malo

Michael

Se hospedó 2 noches en mayo de 2023
Respuesta de Guest Experience, el 21 jun. 2023
Oh No! It seems we have missed the mark on this occasion. Please accept my apologies, we hope to see you soon and provide you with our true guest experience.

8/10 Bueno

Stephen

Se hospedó 3 noches en mayo de 2023
Respuesta de Guest Experience , el 12 jun. 2023
Thank you for your rating. See you again soon.

8/10 Bueno

D J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for walkers
Well positioned although you might have to drive round a few times to park on the street (free from 1800 to 1000 next day). Food is good pub grub, great post walk and the staff are all friendly
Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Experience , el 9 may. 2023
Thank you for your feedback. We would love to welcome you back.

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Experience , el 5 may. 2023
Thank you for your rating. We would love to welcome you back soon.

8/10 Bueno

Vivienne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short break with family room .
Family room for 3 adults was ideal for our short stay with king size bed and bunk beds in separate area which suited our grown up son.Good breakfast with plenty of choices and all hot food cooked to order. Decor in main areas very pleasant.
Cottage on the bridge .
View into Ambleside from room
Se hospedó 3 noches en abril de 2023
Respuesta de Guest Experience, el 27 abr. 2023
Thank you for taking the time and passing on your feedback, it is always gratefully appreciated. We are delighted you enjoyed your experience with us and look forward to seeing you again soon.

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ambleside Inn
Se hospedó 2 noches en abril de 2023
Respuesta de Guest Experience, el 27 abr. 2023
Thank you for your rating. We would love to welcome you back. :)

10/10 Excelente

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Guest Experience, el 3 abr. 2023
Thank you for your rating. See you again soon.

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Guest Experience, el 3 abr. 2023
Thank you for your rating. We hope to see you again soon.

10/10 Excelente

Miss

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Guest Experience, el 28 mar. 2023
Thank you for your rating. We would love to welcome you back.

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Experience , el 20 mar. 2023
Thank you for your rating. We would love to welcome you back.

8/10 Bueno

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you!!!
Great hotel - I was a bit wary of the buffet English breakfast but it was all hot & very nice. Bar prices were expensive I thought (£9.15 for a pint of blue moon & half a madri shandy!)
Se hospedó 2 noches en febrero de 2023
Respuesta de Guest Experience, el 8 feb. 2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excelente

Frances

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent for us as very dog friendly.
Se hospedó 1 noche en enero de 2023
Respuesta de Guest Experience, el 17 ene. 2023
Thank you for your feedback. We couldn't be happier you had a fantastic stay with us. We hope to see you again soon.

8/10 Bueno

john

Se hospedó 2 noches en diciembre de 2022
Respuesta de Guest Experience , el 8 ene. 2023
Thank you for your rating see you again soon.

10/10 Excelente

Tracy

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really lovely Staff and excellent standard of rooms and food. Loved it.
Se hospedó 4 noches en noviembre de 2022
Respuesta de Guest Experience, el 1 dic. 2022
Thank you for your feedback. We can't wait to see you again.

10/10 Excelente

Cassandra

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant stay, definitely would book again.
Respuesta de Guest Experience , el 8 nov. 2022
Thank you for your feedback. We would love to welcome you back.

2/10 Terrible

Richard

Se hospedó 2 noches en octubre de 2022
Respuesta de Guest Experience , el 8 nov. 2022
Oh no! We are sorry about your experience. We would always recommend speaking to a member of the team if something isn't as expected.

6/10 Aceptable

Richard

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The hotel and the room was pleasant enough. The things that dragged down the rating were (i) a particularly surly member of staff who worked behind the bar and couldn’t have been any more unwelcoming if he had tried, and (ii) the quality of food for both dinner and breakfast was poor, to the extent on the last morning we preferred to go to the local Greggs than eat in the hotel.
Se hospedó 2 noches en octubre de 2022
Respuesta de Guest Experience , el 18 oct. 2022
Thank you for your positive and constructive feedback. I will ensure your feedback is passed on to be reviewed, however, we would always encourage our guests to let us know of anything unexpected, so we have the chance to correct any issues. We hope to welcome you back in the future.

4/10 Malo

Michelle

Se hospedó 1 noche en octubre de 2022
Respuesta de Guest Experience , el 10 oct. 2022
Thank you for leaving us rating. We are disappointed to hear that your experience was not a positive one.

2/10 Terrible

Danny

Se hospedó 2 noches en octubre de 2022
Respuesta de Guest Experience , el 10 oct. 2022
Oh No! It seems we have missed the mark on this occasion. Please accept my apologies, we hope to see you soon and provide you with our true guest experience.

8/10 Bueno

Glenn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sdghj
Se hospedó 2 noches en septiembre de 2022
Respuesta de Guest Experience , el 10 oct. 2022
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us and look forward to seeing you again soon.

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warm Lakes Welcome :)
For such a central busy location, this is such a cosy and welcoming place, all the staff were brilliant, chatty and friendly and it is truly dog friendly, our boy was as welcome as we were in all areas. The room was lovely and super comfortable and my husband, me and our pooch all slept like logs. The food was really good too. Top marks
Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Experience, el 13 sept. 2022
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Excelente

Gareth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, friendly staff and good pub grub
Se hospedó 2 noches en agosto de 2022
Respuesta de Guest Experience , el 13 sept. 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 Excelente

Jeanne

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the Inn. So charming! Loved the pub and had an amazing breakfast!
Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Experience, el 13 sept. 2022
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Excelente

Jacky

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice Property, the staffs were friendly, breakfast was good
Se hospedó 3 noches en agosto de 2022
Respuesta de Guest Experience , el 17 ago. 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en julio de 2022

8/10 Bueno

Ragnhild

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ambleside
Se hospedó 3 noches en julio de 2022
Respuesta de Guest Experience , el 17 ago. 2022
Thank you for your rating. See you again soon.

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Served its purpose very well
I had a client group who I was talking to a local training provider who had no accommodation this week. There was also very little space in their regular hotels so we tried the Ambleside Inn. When I asked my client group how they had found it one of them said "ten out of ten" and most others said they were very happy with the hotel - only one of them had a minor complaint which was that their room had been noisy. So I'd recommend the hotel for further use. I had one evening meal which I'd describe as good pub food, the breakfasts were good and the staff very friendly
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Experience , el 8 jul. 2022
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

8/10 Bueno

Graeme

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyable stay
Buffet breakfast ok. Evening menu was great. Everywhere was very clean but the rooms were too hot - not a great nights sleep. Staff were pleasant and helpful. Overall good value and would go back
Se hospedó 4 noches en junio de 2022
Respuesta de Guest Experience , el 5 jul. 2022
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Bueno

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good family room with double bed and bunks Many dogs in the breakfast room and as a non dog owner not so keen Good breakfast though
Se hospedó 2 noches en junio de 2022
Respuesta de Guest Experience , el 4 jul. 2022
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.