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Opiniones de The Boulevard Arjaan by Rotana

5 out of 5
The Boulevard Arjaan by Rotana
The Abdali Boulevard, Rafiq Al Hariri Street, Amman

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 184 de 337 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 88 de 337 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 36 de 337 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 337 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 337 opiniones" "

8.8/10

Limpieza

8.4/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ABRAHAM

Se hospedó 1 noche en octubre de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 dic. 2023
Dear Mr, AbrahamPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

KAYUR

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good service and nice room, excellent location
Se hospedó 1 noche en octubre de 2019
Respuesta de General Manager, el 27 oct. 2019
Dear our valued guest, It was our honor to host you at our Hotel, as it is our main goal for all our valued guests to experience a home away from home, where all of our professionally trained colleagues will do their utmost to give you a unique and pleasurable experience. We consider it rewarding that we have accomplished this during your stay with us. We hope that we will be able to welcome you back soon. Best regards, Imad Zaboura General Manager

8/10 Bueno

KAYUR

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A little confusing about the different buildings but good service and nice hotel
Se hospedó 2 noches en septiembre de 2019
Respuesta de General Manager, el 27 oct. 2019
Dear our valued guest, Many thanks for your valuable comments in regards to your stay at The Boulevard Arjaan by Rotana, we truly appreciate your positive feedback. We are sorry to learn your dissatisfaction of hotel entrance, kindly note that our colleagues are always ready to help you in finding the main entrance and willing to send you the hotel`s coordinates. Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing and our services will exceed your expectations. Thank you for staying with us and looking forward to welcoming you back soon. Kind regards, Imad Zaboura General Manager

6/10 Aceptable

Sultan, Riyadh

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Great surroundings but not much amenities
Suite was very good. However, the cleanliness was not up to the level. I found hair and other stuff in multiple places in the room and bathroom though they made up the room while we were there. Service (housekeeping and room service) was very slow. Location is excellent.
Se hospedó 2 noches en marzo de 2018
Respuesta de The Management, el 5 abr. 2018
Dear Mr. Sultan, Thank you so much for taking the time to evaluate your stay with. We are grateful that you have chosen to stay at The Boulevard Arjaan by Rotana. Please be sure that we highly value your feedback, therefore your comments have been shared with the required department and will be actioned. It was our pleasure being of service to you, and we look forward to welcoming you back in the near future. Regards, Imad Zaboura General Manager

8/10 Bueno

FRANCISCO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para un par de dias
Bien ubicado y cómodo Para una estancia corta
Se hospedó 2 noches en diciembre de 2017
Dear Francisco, Thank you very much for staying at The Boulevard Arjaan by Rotana and for completing your review. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at The Boulevard Arjaan by Rotana in the near future. Yours sincerely, Imad Zaboura General Manager

10/10 Excelente

Abdulla

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing
Se hospedó 2 noches en abril de 2024
Respuesta de thank you for taking the time to review your stay , el 28 abr. 2024
Dear Abdullah,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Rawan

Le gustó: Limpieza y condiciones de la propiedad
Great location
Se hospedó 1 noche en abril de 2024
Respuesta de thank you for taking the time to review your stay , el 28 abr. 2024
Dear Rawan,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Karim

Le gustó: Limpieza y comodidad de las habitaciones
Great location
The twin beds room was small and the beds are too small for adults, but management changed our room to a bigger one with a king size bed and it was great.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Omar, Riyadh

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
المكان مزعج قليلاً باقي الأمور ممتازه
Se hospedó 1 noche en enero de 2024
Respuesta de شكراً لزيارتكم فندق البوليفارد ارجان من روتانا مؤخ, el 1 feb. 2024
حضرة السيد عمرشكرا لزيارتكم فندق البوليفارد ارجان من روتانا مؤخرا. يسعدنا قراءة التعليقات الإيجابية حول إقامتك معنا. هدفنا الرئيسي في الفندق هو تكريس اهتمامنا للضيوف، ومحاولة تجاوز توقعاتهم. إنه لمن دواعي سرورنا أن نعرف أننا أنجزنا هذا في زيارتك. نتطلع لاستقبالكم مجددا بيننا في القريب العاجل. وتفضلوا بقبول كامل التقدير، هالة مسعد المدير العام

10/10 Excelente

Ammar

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
The property provides a leisure setting.
Se hospedó 1 noche en diciembre de 2023
Respuesta de thank you for taking the time to review your stay , el 1 feb. 2024
Dear Mr. AmmarPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Lei

Se hospedó 2 noches en diciembre de 2023
Respuesta de thank you for taking the time to review your stay , el 1 feb. 2024
Dear Mr. Lei,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Haya

Le gustó: Limpieza y comodidad de las habitaciones
Extended my stay
I loved this hotel that I extended my booking to more 5 days, I just reviewed the hotel in my previous booking but want to add that I appreciate the staff employee Malek for being so kind and upgrading my stay to a vey big apartment 💕
Se hospedó 5 noches en diciembre de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 dic. 2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Haya

Le gustó: Limpieza y comodidad de las habitaciones
Best experience ever
Best experience ever, I’ve been traveling a lot this year around the world and definitely Arjan Rotana is my favorite so far The luxury and modernity in this hotel is beyond amazing, the staff are very friendly and hospitable, definitely the Jordanian hospitality is something you can’t even think about it twice ❤️
Se hospedó 4 noches en diciembre de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 dic. 2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Sumit

Se hospedó 3 noches en noviembre de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 dic. 2023
Dear Mr. SumitPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

fady

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 dic. 2023
Dear Mr. FadyPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Abdelhakim

Le gustó: Limpieza, servicios, condiciones de la propiedad
Minus: Lighting not adequate. Sofas had large stains. Pillows very thin. Plus: large bedroom Large family room Nice large bathroom Great kitchen Washer/dryer Fridge/microwave/cook top Great service Walk to restaurants and mall Safe area Very good price
Se hospedó 2 noches en octubre de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 dic. 2023
Dear Mr. AbdelhakimWarmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

10/10 Excelente

fady

Le gustó: Condiciones de la propiedad
Staff are so friendly. Front disk Malik was very helpful . Nice attitude. Now on the my favorite hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Thank you for taking the time to review your stay., el 29 oct. 2023
Dear Mr. Fadi,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

2/10 Terrible

Mansour

No le gustó: Limpieza, servicios, condiciones de la propiedad
The service is bad
Se hospedó 2 noches en octubre de 2023
Respuesta de Thank you for taking the time to review your stay., el 15 oct. 2023
Dear Mr. Mansour,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 Excelente

Nizar

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
very respectful staff did not like: the bathroom plumbing as sink was not draining very well
Se hospedó 3 noches en octubre de 2023
Respuesta de Thank you for taking the time to review your stay., el 15 oct. 2023
Dear Mr. Nizar,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Bueno

Dawaud

Se hospedó 1 noche en agosto de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 sept. 2023
Dear Mr. Dawoud,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Bueno

Dawaud

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The studio was nice, the restroom doors needs fixing, i did not know it was a four building hotel and i needed to move to the last building to checkin, and you need to move from one building to the other "through the street" to get to the other facilities such as having the breakfast which was not convenient
Se hospedó 2 noches en agosto de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 sept. 2023
Dear Mr. Dawaud,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 Aceptable

ali

Se hospedó 3 noches en agosto de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 sept. 2023
Dear Mr. Ali,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

6/10 Aceptable

rawda

Se hospedó 3 noches en julio de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 sept. 2023
Dear Ms. Rawda,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 Malo

sameeh, toledo

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
The receptionist make me wait 45 minute when check in after that she told me my room on onther building so I have to walk with my kids and my bags
Se hospedó 1 noche en julio de 2023
Respuesta de Thank you for taking the time to review your stay., el 31 jul. 2023
Dear Mr. Sameeh,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

2/10 Terrible

Mohammed

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
First it was very confusing to get to our unit. The place looks dirty with bird poop on the balcony. Kitchen has no utensils/cutlery. We requested on the 2nd day but nothing was done. No guest as allowed to go up as per the security. This is the worst place I ve stayed in a very long time.
Se hospedó 2 noches en julio de 2023
Respuesta de Thank you for taking the time to review your stay., el 31 jul. 2023
Dear Mr. Mohammad,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana. Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 Excelente

Sari

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Pleasent stay.. boulivard is beautiful around hotel
Se hospedó 1 noche en julio de 2023
Respuesta de Thank you for taking the time to review your stay., el 31 jul. 2023
Dear Mr. Sari,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 Malo

sulaiman

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Thank you for taking the time to review your stay., el 24 sept. 2023
Dear Mr. Suliman,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Bueno

ABDULRAHMAN, KUWAIT

Le gustó: Servicios y condiciones de la propiedad

2/10 Terrible

tulip

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Not clean, careless, unprofessional, bugs in the room
Se hospedó 1 noche en julio de 2023
Respuesta de Thank you for taking the time to review your stay., el 31 jul. 2023
Dear Mrs. Tulip,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 Aceptable

Abdullah

Se hospedó 2 noches en julio de 2023

8/10 Bueno

Ehab

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicios
Everything was good except one thing, I requested an additional bed for my daughter (6 years old) and they refused because of hotel regulations.
Se hospedó 5 noches en junio de 2023
Respuesta de Thank you for taking the time to review your stay., el 2 jul. 2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. kindly note that your reservation was for a studio room and the studio can't fit for an extra bed,Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing, and our services will exceed your expectations. Sincerely,Hala Massaad General Manager

8/10 Bueno

Ehab

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very good
Se hospedó 1 noche en junio de 2023
Respuesta de Thank you for taking the time to review your stay., el 31 jul. 2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Halit

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice , clean , friendly staff Good location
Se hospedó 1 noche en junio de 2023
Respuesta de Boulevard Arjaan by Rotana, el 4 jun. 2023
Deas, Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Alexander

Se hospedó 2 noches en mayo de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear Mr. Alexander, I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

8/10 Bueno

Ruba Ahmed, Riyadh

Le gustó: Condiciones de la propiedad
The apartment is good, the receptionist need more training . It was very noisy we could not sleep until 2 am every day
Se hospedó 3 noches en mayo de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear Mrs. Ruba Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 Excelente

Suad

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Amazing hotel
Every thing in this hotel amazing
Se hospedó 4 noches en abril de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear Mrs. Suad,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excelente

Nora

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Friends Trip
It was great hotel, good location, friendly employee, but the room light wasn't good need to have more lughts
Se hospedó 2 noches en abril de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear Mrs. Nora,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excelente

Serdar

Se hospedó 3 noches en abril de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear SedarI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excelente

Raed

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Perfect
Everything was perfect and thanks to the coordinator Mr Abdullah who was taking care of the family and make everything easy and smooth
Se hospedó 1 noche en abril de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear Mr. RaedI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excelente

Nehad

Se hospedó 3 noches en abril de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear, Mrs. Nahed I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

2/10 Terrible

Sima

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Terrible room service. Extremely Terrible. The room says sleeps 3, it only sleeps 2. When we asked for an upgrade, the guy started shouting at us that this is not the hotel's problem, and the problem is from expedia, and they are not responsible. The hotel is so noisy, cant sleep. Room service never reply on the phone and when they reply, they keep telling you call again after 5 minutes. I dont know how this hotel has survived. Room tap water is very dirty, all sand and dirt ( brown color )
Se hospedó 1 noche en abril de 2023
Respuesta de Boulevard Arjaan by Rotana, el 23 may. 2023
Dear SimaThank you for staying at The Boulevard Arjaan by Rotana, and for sharing your candid feedback. Please accept our sincere apologies for the inconveniences that you have encountered during your stay, we assure you that these inconveniences are not representative of our level of service. Your comments will not be unnoticed but will be shared with the relevant department in order to take the necessary action. We do hope that we will be able to welcome you back again soon and our services will exceed your expectations. Sincerely, Hala MassaadGeneral Manager

10/10 Excelente

Ahmad

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Ahmad

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023

2/10 Terrible

Robert

No le gustó: Limpieza y comodidad de las habitaciones
Det var det sämsta jag har upplevt. Personalen brister när gäller kundtjänst. Anteckningar och dåliga rapport mellan anställda.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Naji

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Spacious rooms, excellent location.
Se hospedó 2 noches en enero de 2023

2/10 Terrible

DALIA, Amman

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
I booked 1king bed room to stay a night to use the pool and have a breakfast with my daughter, at checked in i was surprised that the hotel is 3 separated buildings, and the pool at the 1st closed building!! So i had to walk on a puplic street to swim!!! I called the front desk from the room phone and they never answer, NEVER AND I MEAN IT, so the only way was to call the hotel from my cell phone. No kitchen utensils AT ALL, although there was cooker and microwave, COME ON guys!!! 5 stars hotel never been like that!! I asked for plates " sure i used my phone to call the hotel", the plates took 35 minutes !!! Very terrible service, i wont recommend it at all. Not even worth it
Se hospedó 1 noche en julio de 2020
Respuesta de Cluster General Manager , el 23 ago. 2020
Dear our valued guest, We wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologize for the shortfalls you have experienced in our service and we hope to be able to make up for them in the future as this is not a true reflection of the standards we wish to impart to our guests. We do hope that you will give us another chance to prove ourselves in providing you a truly treasured experience. Kind regards, Atieh Hamarneh Cluster General Manager

10/10 Excelente

Lilly

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Highly recommend staying there
Very nice and professional
Se hospedó 28 noches en marzo de 2020

10/10 Excelente

Usama

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de General Manager , el 15 mar. 2020
Dear our valued guest, Thank you for having taken the time to review your recent stay at the Boulevard Arjaan by Rotana. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Imad Zaboura General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for everything and thank you for the upgrade room, and the service is perfect
Se hospedó 1 noche en febrero de 2020
Respuesta de General Manager, el 27 feb. 2020
Dear our valued guest, I would like to extend my gratitude for the comments that you have left us regarding your recent stay at the Boulevard Arjaan by Rotana. We hope your next stay with us will be as memorable. Warmest regards, Imad Zaboura General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Over all good would stay there again. Good location
Se hospedó 1 noche en febrero de 2020
Respuesta de General Manager, el 18 feb. 2020
Dear our valued guest, Greetings from The Boulevard Arjaan by Rotana! Thank you for your kind review of our hotel. We appreciate your kind words and look forward to welcoming you back again. Sincerely, Imad Zaboura General Manager