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Opiniones de Alyeska Resort

4 out of 5
Alyeska Resort
1000 Arlberg Ave, Girdwood, AK

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 582 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 189 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 135 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 62 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 1002 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Mara

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es súper bonito, el servicio bueno, pero para el costo pensaría que las habitaciones serían mejores y más amplias, pocas opciones de comida
Se hospedó 1 noche en noviembre de 2021
Respuesta de Kerry, el 15 nov. 2021
Muchas gracias. Se estan realizando remodelaciones. Por favor visite nuevamente para ver mejoras.

10/10 Excelente

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Alyeska Resort, el 5 may. 2021
Thank you for your review, we are happy to hear you enjoyed your stay and we look forward to welcoming you back.

6/10 Aceptable

Ladisbel

Viaje en grupo
Le gustó: Limpieza
La atención en la recepción es pésimo , la comida en los restaurantes es poco variada y de mala calidad. El servicio de la calefacción en la habitación es in controlable te pasas la noche sudando y no lo puedes bajar además que el termostato tiene una pantalla muy grande y no puedes dormir con su luz en tu cara que no se apaga
Se hospedó 3 noches en marzo de 2021
Respuesta de SDAVIS, el 11 mar. 2021
Gracias por su honestidad. Por favor, acepte nuestras disculpas. Lamentamos no haber cumplido con sus expectativas. Si hay detalles adicionales, nos gustaría mucho mejorar y recuperar su confianza si se nos brinda la oportunidad. Atentamente, Steven Davis Director de Habitaciones

6/10 Aceptable

Ladisbel

Viaje en grupo
Le gustó: Limpieza
La atención en la recepción es pésimo , la comida en los restaurantes es poco variada y de mala calidad. El servicio de la calefacción en la habitación es in controlable te pasas la noche sudando y no lo puedes bajar además que el termostato tiene una pantalla muy grande y no puedes dormir con su luz en tu cara que no se apaga
Se hospedó 3 noches en marzo de 2021
Respuesta de Steve Davis, el 13 mar. 2021
Lamento lo que experimentaste. Si hay algún detalle adicional que pueda proporcionar, esta no es la experiencia que tienen la mayoría de nuestros Huéspedes y queremos corregirlo. No dude en comunicarse conmigo directamente si puedo ser de ayuda. -Steven Davis, Director de Habitaciones.

10/10 Excelente

RICARDO E

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021
Respuesta de Alyeska Resort, el 24 ene. 2021
Thank you for your review and we are so happy to hear that you had an amazing stay. We look forward to welcoming you back soon!

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en noviembre de 2020
Respuesta de Alyeska Resort, el 28 nov. 2020
Thank you for your review, we are happy to hear you enjoyed your stay and we look forward to welcoming you back.

10/10 Excelente

Windi

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tyler

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed the nordiac spa very different but enjoyable, peaceful, quite, and very delightful. The hotel was very nice quite and good positive vide through the entire stay.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Daniel

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very very nice. This is a ski resort that is closed for the season.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Veronica

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
For the high rate, I didnt like thw quality of the bed, pillows, and room
Se hospedó 2 noches en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

6/10 Aceptable

Carrig

Le gustó: Limpieza y condiciones de la propiedad
It’s a beautiful setting… but… Limited parking, there are 2-3 restaurants back in town a 5-10 minute shuttle ride, but heads up…the shuttle service has disgruntled drivers & stop service early… be ware, you’ll get stuck 2/3 miles from the hotel… and I mean, you’re walking. The hotel, limited restaurants(1) & it’s minimally staffed, extremely expensive & mediocre quality…and, they close early, especially on weekends & events. Close. Other than that… it’s a beautiful hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

6/10 Aceptable

lisa

Le gustó: Limpieza y condiciones de la propiedad
the settings great ..but not enough food options..no pub like place to get late night food .. not alot of food options for kids or teens
Se hospedó 1 noche en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

10/10 Excelente

Britni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing customer service
Se hospedó 2 noches en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick easy convenient check-in.
Se hospedó 1 noche en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

8/10 Bueno

Gina

Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 3 noches en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Dawnette

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place for a ski vacation!
Se hospedó 4 noches en abril de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

8/10 Bueno

Pui Yiu

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the food at forte. Food at Sakura is alright and portion is small.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

10/10 Excelente

Robert

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great per usual. Wish there were more food options. The bar was closed for renovations so that was a bummer.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

4/10 Malo

Sarah

Viaje familiar con niños
My first evening there I sat alone at a bar with my dad. It took the bartender 45 min to pour a beer. Telling us to wait our turn. Treated us like school children even asking for water. Others soon joined the bat ground as he informed who was first for water. My goodness 14 min for a beer in tap. With only one table in the restaurant. He was also rude and standoffish. I woke up at 745 to loud thuds and construction. I formed staff I have a son with ASD and loud sudden noises can trigger him. Well that’s what we got. It was so bad I had to stay another night. Asking for a room away from the parking lot and they put us right back there. I also noticed that we were the only native Alaskan guests in the entire hotel. I would hope that that had nothing to do with the treatment of us. Our card was double charged also. Honestly the restaurants were nothing special and the hotel was dirty. It has gone down hill so much it’s sad
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

10/10 Excelente

Casey

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Ski in/ski out was awesome. Nice staff. The shuttle to town was convenient.
Se hospedó 5 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

6/10 Aceptable

caitlin

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

8/10 Bueno

charles

Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Jagannathan, Walnut Creek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

8/10 Bueno

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place inside and out that feels like you are in the European Alps.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. We are delighted to hear that you enjoyed your stay with us. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Nicole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing stay with warm and welcoming people
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. We are delighted to hear that you enjoyed your stay with us. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Noe, Bentonville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to get away... The hotel was excellent, not much around and the dining quality was good but just a few options for a short trip, not a big deal. The staff was great and the rooms were very nice. Like skiing and beautiful views, this is the place to stay.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. We are delighted to hear that you enjoyed your stay with us. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

4/10 Malo

Sarai

Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Tianxing

Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

6/10 Aceptable

melissa, brooklyn

Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Poor customer service and communication. Very dismissive staff, and not engaged. Huge ski race in town. Next time put all the TEENAGERS that aren't supervised (how is this allowed ever!!) on the same floor, not all throughout the hotel disrupting guests wanting a true vacation. Hotel is going through a big rehaul renovation - will be good once its done, outdated now. Good thing for the facelift! Sakura is delicious and the nordic spa is great! Great access to the ski hill.
Se hospedó 4 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

8/10 Bueno

Kristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Carolyn, Hamden

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very comfortable and clean. View from our room was phenomenal! Staff offered to add us to a call list for northern lights or other nice views. We weren't lucky enough for northern lights to come out during our stay, but it was a nice service to offer!
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
Thank you for sharing your experience at Alyeska Resort! We're thrilled you enjoyed your stay and the adventures that await in the beautiful Chugach region. Your kind words mean the world to us, and we can't wait to welcome you back for more unforgettable moments. Safe travels until then!

10/10 Excelente

Joni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

8/10 Bueno

Chad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful, both in setting and establishment. Will return. Amenities and direction are difficult to define for 1st timers. Concierge is, well not the best. But, its a Great place.
Se hospedó 3 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Your feedback is invaluable to us, and we’re committed to making things right. We’re taking your comments to heart as we work to enhance the Alyeska experience. Thank you for choosing Alyeska, and we look forward to welcoming you back in the future.

8/10 Bueno

Chad F

Le gustó: Limpieza y servicio y personal
Many options Very comfy. Great staff!
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
Thank you for sharing your experience at Alyeska Resort! We're thrilled you enjoyed your stay and the adventures that await in the beautiful Chugach region. Your kind words mean the world to us, and we can't wait to welcome you back for more unforgettable moments. Safe travels until then!

8/10 Bueno

Jackie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Can't beat location! Ski vallet for all your equipment was great. You don't need reservations anymore for pool/hot tub. Great experience with staff. Glad I brought my own pillow... that was probably the biggest complaint of my family so not bad.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
Thank you for sharing your experience at Alyeska Resort! We're thrilled you enjoyed your stay and the adventures that await in the beautiful Chugach region. Your kind words mean the world to us, and we can't wait to welcome you back for more unforgettable moments. Safe travels until then!

6/10 Aceptable

Bruce

Le gustó: Limpieza, servicio y personal, servicios
I got Charged TWICE for Resort Fees. One for Check In, second one at Check Out. The Thermostat was useless, i wanted a warmer room but it would not raise the temperature no matter how many times trying to change the temperature.
Se hospedó 2 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We're truly disappointed to hear your visit fell short of expectations. Each piece of feedback is a step towards refining the Alyeska experience. We're committed to improvement and hope to demonstrate this should you choose to return. Thank you for your honesty.

10/10 Excelente

Greg

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best places to stay for skiing. Greg A
Se hospedó 6 noches en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
A big thank you for your kind review! Thrilled to hear that Alyeska was the perfect backdrop to your adventure, blending the thrill of the wild with the comfort of modern hospitality. We aim to be the gateway to your next great journey, and we're already looking forward to your return. Safe travels until we meet again!

8/10 Bueno

Kyle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alyeska has always been a staple for our family. It’s a beautiful restore and the staff is amazing! My only complaints are the restaurant food quality isn’t amazing and our room had lukewarm water in the shower.
Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Your feedback is invaluable to us, and we’re committed to making things right. We’re taking your comments to heart as we work to enhance the Alyeska experience. Thank you for choosing Alyeska, and we look forward to welcoming you back in the future.

10/10 Excelente

Joshua

Se hospedó 1 noche en marzo de 2024
Respuesta de Bessy, el 8 may. 2024
We appreciate you taking the time to provide feedback on your recent experience. Thank you for choosing Alyeska, and we look forward to welcoming you back soon.

10/10 Excelente

Sharon E

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful and serene winter evening arrival.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ehab

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
so quiet love it
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Christian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel and lodge, feels grand on the inside. Ski shop, rentals, multiple restaurants. The food is decent, certainly good for a fairly remote lodge, but the staff is a little slow at times. On the negative side, the Japanese restaurant, is a bit offputting with how they handle reservations – they don't really take them, so you are supposed to go to the greeter and ask for a table, then they tell you it will be xx minutes. But if you are in the hotel with few options, why not just take the reservation?
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Maria Eumy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They really need to upgrade the windows overlooking the mountain from the hot tub. The Sitzmark is showing a lot of wear and tear but I am not complaining. The mountain was in great shape and it's a great atmosphere. Nice to see everyone enjoying the great outdoors
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Shannon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No complaints
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Max

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for a visit. Amenities and recreation perfect for a weekend getaway in the Alaskan wilderness.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

james

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have to say this hotel was amazing in a lot of ways, you have in -room dining along with insanely nice staff.

10/10 Excelente

Yuzhi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
amazing
Se hospedó 1 noche en febrero de 2024