Hi Diana,Thank you for sharing your review with us. We're delighted to hear that you enjoyed the view from your room and appreciated the cleanliness our staff provided. We apologize for any inconvenience caused by the lack of shuttle service and the absence of a restaurant open for late arrivals. Your feedback is important to us, and we will take it into consideration to improve our services and facilities. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Hi Claritza, Cheers :) Ryan

Hi David, Cheers! Ryan

Hi Rodolfo, Simply brilliant! Ryan

Hi Ladisbel, Thank you for the post and giving us areas to work on. Ryan

Hi Ladisbel, To follow up from your other post, we are addressing your concerns and look forward to seeing you again. Ryan

Hi Roberto, Felices fiestas mi amigo y esperamos su regreso. Ryan

Dear Guest, Thank you for staying with us. Have a great summer. Ryan

Dear Guest, Thank you for the kind comments. So when are you coming back :) Ryan

Kriss, thank you for the stellar review! We're thrilled you had a wonderful experience. Looking forward to your next visit!

David, thank you for the glowing review! We're thrilled to hear that our customer service exceeded your expectations. Providing top-notch service is what we strive for, and we're delighted that we hit the mark for you. We can't wait to welcome you back for another exceptional stay!

Anne, thanks for your glowing review! We're thrilled to hear that you love the convenience, amenities, and atmosphere at The Hotel Captain Cook. Looking forward to your next visit!

Louis, thank you for the perfect score! We're thrilled you had a fantastic experience with us. Looking forward to your next visit!

Debra, your review made our day! Thrilled you enjoyed our downtown spot, cleanliness, and dining choices. That inlet view? Pure magic. Can't wait to have you back!

Justin, your review brightened our day! We're delighted you found our service friendly. Can't wait to see you again soon!

Sarah, thank you for the perfect score! We're thrilled you had a fantastic experience with us. Can't wait to welcome you back soon!

Hi Kathleen M,Thank you for your glowing review! We're thrilled you appreciated the beauty and history of our hotel, as well as our convenient downtown location. It's fantastic to hear that you enjoyed our great service and food offerings. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

Hi olanda,Thank you for your feedback and for choosing to stay with us! We appreciate your rating and hope to welcome you back again soon.

Susan, thank you for the perfect rating! We're thrilled you had a fantastic experience with us. Can't wait to welcome you back soon!

Hi Caroline,Thank you for your wonderful feedback! We're thrilled you enjoyed your stay, the proximity to the Iditarod start, and our attentive service. We're delighted to hear you had a great experience at the Crow's Nest Restaurant. We look forward to welcoming you back soon!

Ralph, thank you for the perfect rating! We're so happy you had a fantastic experience with us. Can't wait to welcome you back soon!

Hi Elizabeth,Thank you for your fantastic review! We're delighted you enjoyed our downtown location, friendly staff, and stunning views. We hope to see you again soon!

Hi Ryan,Thank you for your stellar review! We're glad you enjoyed your stay.

Hi Ralph,Thank you for your kind words! We're glad you appreciated the historic charm of our hotel. We hope to welcome you back for another great stay in the future.

Hi Eric,We apologize for the confusion regarding your booking. Please know that we value your loyalty as an Expedia Gold member and will work to clarify any discrepancies to ensure a smoother experience in the future.

Hi Karen,Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced with our room service. This is certainly not the level of service we aim to provide. We'll address this issue with our team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to make it up to you on your next visit.

Hi Elaine,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the view from your room and the convenience of our on-site restaurants. We appreciate your feedback regarding the parking garage rates and will certainly take it into consideration for future improvements. We're glad you found our location convenient for exploring the area's attractions. We hope to welcome you back for another enjoyable stay soon!

Hi Romualdo,Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay and that our staff made such an impression! We look forward to welcoming you back for another fabulous stay in the future.

Hi Maurizio,We're terribly sorry to hear about your experience with the heat in your room. We do hope our front desk staff and maintenance team were able to mitigate the issue for you.

Hi Danarlene,Thank you for your kind review! We're glad you enjoyed your stay.

Hi DANIEL,Thank you for your stellar review!

Hi Michael,Thank you for your perfect rating of our hotel! We're thrilled you enjoyed your stay and hope to welcome you back for another great stay soon.

Hi Miguel Angel,Thank you so much for your outstanding rating of our hotel! We're glad you enjoyed your stay and look forward to welcoming you back for another memorable stay in the future.

Hi Madonna,Thank you for your perfect rating of our Hotel! We look forward to welcoming you back in the future for another fantastic stay.

Hi Ed,Thank you for sharing your experience with us! We're delighted that you enjoyed the festive decorations throughout the hotel and found the in-hotel food options satisfactory, despite the limited menus. We constantly strive to enhance our offerings and hope to welcome you back for an even more delightful experience with expanded culinary choices in the future!

Hi Beverly,We deeply regret that your 20th-anniversary celebration did not meet your expectations due to the perceived lack of attentiveness at the front desk and the room's quality not aligning with your expectations. We apologize for any inconvenience caused by noise disturbances and the room's size. Your feedback about the breakfast staff's excellence is appreciated, and we'll certainly look into ways to improve our services to ensure a more enjoyable and memorable stay for our guests in the future. We sincerely hope you reconsider and give us the chance to provide you with an exceptional experience on your next milestone celebration.

Hi Emily,Thank you for your wonderful rating!