Suite, 1 cama King size | Ropa de cama de alta calidad, camas con pillow-top y escritorio
Ver disponibilidad

Opiniones de Wyndham Garden Ann Arbor

3 out of 5
Wyndham Garden Ann Arbor
2900 Jackson Ave, Ann Arbor, MI

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 299 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 252 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 191 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 141 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 122 de 1005 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

6.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Beatriz

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Employees were soooo nice and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de management, el 19 may. 2024
We're glad to hear our staff helped created a great stay for you!

2/10 Terrible

Hugo

8/10 Bueno

Hugo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the people
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front desk Agent, el 15 sept. 2023
Thank you for taking the time to leave us a review. Hope your enjoyed your stay here at our hotel.

10/10 Excelente

carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Muy bueno
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

TOMAS N

Se hospedó 4 noches en mayo de 2022

6/10 Aceptable

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The pool was dirty and felt slimy. There were a few groups that were loud. The bathroom was so small the toilet and tub were just about touching. A couple of the access doors were stuck so you had to walk the long way around to your room. The breakfast area was not wheelchair accessible at all. Out of 20 tv channels, about 10 were sports or were not working. This hotel is very dated and needs to remodeled.
Se hospedó 3 noches en mayo de 2024
Respuesta de front desk, el 22 may. 2024
Sorry to hear that you were unhappy with your stay. As for the entrance for breakfast for people that have disability's there is a hallway right back by the conference room that will lead you into the area for breakfast. Thank you for taking the time to leave us a review and for leaving the feedback.

4/10 Malo

Deborah

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Not handicap accessible. No grab bars 8n shower or by toilet. Wheelchair bond person could get down stairs to get food for breakfast. Pool and hot tub closed. Feet were filthy after shower going to bed. While using the handicap accessible ramp into hotel there were so many bumps and cobble stone it broke our wheel on our wheelchair. Staff was trying to be so helpful but facility conditions were not H elpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de management, el 21 may. 2024
We're sorry to hear you didn't have the best stay. I do see here we replied to your message letting us know you had a wheelchair. We did write back to inform you that the room you booked was not handicap accessible and we had other options available that would be better for you. We're sorry that this was not the best stay but, we are continually working to improve.

4/10 Malo

Robin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lady was rude I will not stay there again and I still haven't got my 50 dollar deposit
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk, el 20 may. 2024
We are sad to hear that you did not enjoy your stay. Your deposit/incidental could take up to a week to back into your account. if you still see the pending amount call us so we can help to figure out why.

4/10 Malo

Miroslaw, Sterling Heights

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Entire hotel interior needs to be updated. Carpet in the rooms feels damp and dirty. The cooling units are loud; we slept with ours turned off, but due to poor sound insulation we heard our neighbors' units as if they were in our room almost.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Will

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

LAWRENCE

My room was over the highway and it was LOUD!!
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk, el 22 may. 2024
Thank you for the feedback and yes the rooms that face the freeway you do tend to get some freeway noise. If the noise bothers you if we have another room to move you to we will. Again thank you for taking the time to leave us a review.

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza y servicios
Clean friendly would stay again
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk, el 21 may. 2024
Thank you for the kind review.

4/10 Malo

Rolanda

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Bug in room, stained rug , dirty
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios
Check the lights and plugs before you unpack, also there was no smart TV so bring something like a Xbox if you looking to stream, outside of that the hotel was really nice and once the staff learned about the issues with the plugs they fixed it right away and offered to move rooms
Se hospedó 2 noches en mayo de 2024
Respuesta de front desk, el 23 may. 2024
Thank you for leaving the review and for your feedback. Glad to hear staff was able to get you issues fixed and that you were offered other options.

10/10 Excelente

Nancy, Prescott Valley

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was the most reasonably priced place that popped up. I really received a castle for my money.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jazzmyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful garden atmosphere on the inside.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the room and the whole hotel. Lots of seating options and nice little bar.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

JIM

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Kellie

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonable prices , clean , kind staff .
Se hospedó 1 noche en mayo de 2024
Respuesta de front desk, el 7 may. 2024
Thank you for the kind review

6/10 Aceptable

Kimberley

Viaje familiar
No le gustó: Condiciones de la propiedad
Not a luxurious hotel, but served its purpose for busy graduation weekend. The facility is somewhat outdated, and the rooms are very worn out. Our curtains were ripped in more places than I could count. But, the beds were comfortable and the room was spacious. It was an easy 7 min drive to downtown Ann Arbor for graduation activities.
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Christopher

No le gustó: Limpieza, servicios, condiciones de la propiedad
My 4th floor room faced the highway. Which made it noisy. The room smelled of rancid bleach. Imagine the worst foot smell. The bathroom mirror was not cleaned.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Brenda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was horrible and room was dirty highway right next to it. They wouldn’t change my room even when the place was not buzy
Se hospedó 1 noche en abril de 2024

4/10 Malo

Brenda

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front desk staff is horrible. Room was not clean. Wouldn’t take a shower there was other people’s hair still in it. I will never stay at this dirt hole again
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 9 may. 2024
Thank you for taking the time to leave us a review.

10/10 Excelente

KEVIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 2 may. 2024
Thank you for taking the time to leave a review.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
OVERALL A GOOD PLACE TO STAY
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 2 may. 2024
Thank you for the kind review.

10/10 Excelente

Sonja

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed the property. It had an indoor water park feel.
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 3 may. 2024
Thank you for the review and for staying with us.

4/10 Malo

William

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The gals at the front desk were wonderful, and the hallways were nice and bright (great for a female traveling alone). But when I arrived, my door was latched open (maybe by housekeeping?) The front desk employee understood my concern and kindly walked back with me to make sure the room was empty and safe. The place generally feels somewhat run down. I was appalled to find someone else's fresh makeup on a supposedly clean wash cloth at the BOTTOM of the folded stack. Not acceptable. I would not return.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Erlinda

Se hospedó 1 noche en abril de 2024

4/10 Malo

Fordyce

Electrical in room was not functioning properly and plugs so worn they wouldn’t hold an adapter. Luggage carts were worn and need wheel maintenance. Breakfast was nice except awful sausages.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Ashley

Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There was a dead bug in our bed and most of the outlets in our room did not work.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved are stay and kid friendly
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

mae

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very spacious. Overall a nice place to stay
Se hospedó 3 noches en marzo de 2024
Respuesta de front desk, el 24 abr. 2024
Thank you for staying with us and for leaving the review.

8/10 Bueno

Robin

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff at check in was very nice. We had a short stay but would probably choose a room in middle of hotel overlooking the really nice pool area. Our room was very small, very thin walls and in a wing that felt almost detached and in need of updating. Value for our $$ was good.
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 25 abr. 2024
Thank you for the review. We are happy to hear that you enjoyed the stay. Hope you see you again.

2/10 Terrible

Josslynn

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 25 abr. 2024
Sorry you did not have the best stay. Thank you for taking the time for the review.

10/10 Excelente

Ethan

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will be staying again
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 23 abr. 2024
Thank we look forward to seeing you again and thank you for leaving the review.

8/10 Bueno

Bruce

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has a very friendly and welcoming vibe to it
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 23 abr. 2024
Thank you for the review we appreciate it and you for staying with us on your last trip to the area.

6/10 Aceptable

Amy

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amanda

Se hospedó 1 noche en abril de 2024

2/10 Terrible

michael

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Amber

Le gustó: Servicio y personal
Wonderful staff! Bartending staff extremely friendly, front desk very helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de management, el 19 may. 2024
It's great to hear that our staff were able to provide you with and excellent experiance with us!

8/10 Bueno

Tereza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 20 abr. 2024
Thank you for leaving us a review.

10/10 Excelente

KEVIN

Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 7 may. 2024
Thank you for taking the time to leave the review.

8/10 Bueno

Sam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our first room in the "Atrium" was not clean, had a noisy air conditioner, and it had a bad odor. We asked for a different room in the "Tower", and the room was significantly better. The bed was very comfortable.
Se hospedó 4 noches en abril de 2024
Respuesta de management, el 19 may. 2024
We're glad to hear that our staff was able to accomidate you durring your stay!

10/10 Excelente

Todd

Le gustó: Servicios
Was clean and nice staff great breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 16 abr. 2024
Thank you for the review. Nice to hear you had a nice stay.