Minibar, caja de seguridad en la habitación, escritorio y wifi gratis
Ver disponibilidad

Opiniones de Puding Hotel

Puding Hotel
Mermerli Sokak No 15, Kaleiçi, Antalya, Antalya

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 387 de 697 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 218 de 697 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 697 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 697 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 697 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karla

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta cerca de varias atracciones turísticas que ofrece Antalya. Se puede llegar a pie sin problema y todo muy seguro. Las habitaciones muy confortables. El desayuno que ofrecen fue excelente
Se hospedó 1 noche en noviembre de 2023
Respuesta de Puding Hotel Management , el 30 nov. 2023
Dear our guests,Dear our guest,First of all we would like to thank you for your staying at our hotel.We are very happy that you enjoyed during your stay in our hotel.It was pleasure for us to welcome you in our hotel.Would be nice to see you here again for your next time.With best regards.Puding Hotel Management

10/10 Excelente

Maria Alejandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super recomendado.
Nuestra estancia estuvo excelente, a pesar de que la gente en recepción no habla mucho inglés fueron muy amables y al habitación siempre limpia. El restaurante disponible a pesar de la pandemia y la ubicación inmejorable.
Se hospedó 4 noches en abril de 2021
Respuesta de Puding Marina Hotel, el 22 abr. 2021
Muchas gracias por elegirnos. Será un honor volver a verte en nuestro hotel. Saludos.

8/10 Bueno

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena experiencia!!!
Fue muy agradable la estadía en este hotel, la habitación era cómoda, limpia y con una vista perfecta a la Marina de Antalya; tal vez lo único que podrían mejorar es la variedad del desayuno, el buffet en los 4 días que estuvimos siempre fue el mismo. Destacó la excelente atención de Deniz en recepción, siempre fue muy amable, sonriente y Dispuesto a dar solución a cualquier requerimiento de nuestra parte.
Se hospedó 4 noches en octubre de 2019
Respuesta de Front Office, el 24 oct. 2019
Dear Alejandro, I am very much delighted to see your review. Also thank you for taking the time to share your kind words of appreciation regarding our property and collegues. We're hoping to welcome you back to Puding Marina Hotel, Antalya very soon. Best Regards,

10/10 Excelente

Vanesa, Argentina

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
El hotel increíble bien ubicado, pero el personal habla muy poco inglés y es difícil entenderse.
Se hospedó 1 noche en octubre de 2019
Respuesta de Front Office, el 11 oct. 2019
Dear Vanesa, First of all, I would like to thank you very much for choosing to stay at Puding Marina Hotel and taking the time to express your feedback. We strive to exceed the expectations of our guests and are pleased to read that, you enjoyed your stay with us and the service provided. We look forward to welcoming you back to Puding Marina Hotel and if there is anything I can do to assist personally with your next visit please do not hesitate to contact me. Best regards Furuzan

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación, la amplitud de las habitaciones y la piscina.
Se hospedó 3 noches en mayo de 2019
Respuesta de Front Office, el 26 jun. 2019
Merci beaucoup :)

10/10 Excelente

rei, malaga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Porfect hotel and personal
Al perfect personal aré excelent Thanks very very much for alll
Respuesta de Front Office, el 12 jun. 2017
Dear Rei, thanks for choosing Puding marina and for the good reviews. we would be happy to see you again in our hotel during your next visit to Antalya.

10/10 Excelente

mumi, barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel excelente personal
Excelente. Maravilla de hotel .personal muyyyy atento cuidado y cariñoso repetiremos 100% recomendable Gracias por todo
Respuesta de Front Office, el 12 jun. 2017
Dear Mumi, thanks for choosing Puding marina and for the good reviews. we would be happy to see you again in our hotel during your next visit to Antalya.

10/10 Excelente

José Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really lovely place to stay. Amazing breakfast and rooms. Like a private oasis away from the hustle and bustle of the town.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Mashael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel, lovely pool, and very well located.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wirklich gutes und zentrales Hotel. Mitten in der schönen Altstadt und sehr nah am Hafen. Zimmer großzügig und schön. Frühstück war gut.
Se hospedó 2 noches en marzo de 2024
Respuesta de hotel management , el 23 abr. 2024
Liebe unsere Gäste,Erstmal möchten wir uns für Ihre Kommentare zu unserem Hotel bedanken.Wir freuen uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben.Wir würden uns freuen, Sie bei Ihrem nächsten Urlaub wieder hier zu sehen.Mit freundlichen Grüssen.Puding Hotel Management

8/10 Bueno

Artur

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Management, el 20 feb. 2024
Dear Guest,First of all we would like to thank you for your staying at our hotel.It was pleasure for us to welcome you in our.Hope to see you here again for your next time.With best regards.Puding Hotel Management

10/10 Excelente

Pune

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 20 feb. 2024
Dear Guest,First of all we would like to thank you for your staying at our hotel.We are very happy that you enjoyed during your stay.We would be proud to see you here again for your next time.With best regards.Puding Hotel Management.

10/10 Excelente

Gülin

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Olcay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed at room 823, which was a family room, with our adult daughter. It was spacious and comfortable. Very nice personnel. Good breakfast. Nice facilities Lively area at night
Se hospedó 2 noches en noviembre de 2023
Respuesta de Puding Hotel Management , el 30 nov. 2023
Dear our guests,First of all we would like to thank you for your staying at our hotel.We are very happy that you enjoyed during your stay in our hotel.Thank you for your nice reviews about our breakfast service , staff and hotel.We hope to see you here again for your next time.With best regards.Puding Hotel Management

10/10 Excelente

Ferzen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, friendly and helpful staff
Se hospedó 4 noches en noviembre de 2023
Respuesta de Puding Hotel Management , el 22 nov. 2023
Dear Ferzen Ozbay,First of all we would like to thank you for your staying at our hotel.Thank you for your reviews about our hotel and staff.It was pleasure for us to welcome you in our hotel.Hope to see you here again for your next time in Antalya.With best regards.Puding Hotel Management

8/10 Bueno

sumantra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Value for money, old town
wonderfully located in the old town and right next to the harbour, couldnt ask for a better location. value for money, but yes initially the layout of the room made us feel a little weird given that the WC , basin and the shower area were in 3 diff areas, but one gets used to it
Se hospedó 3 noches en octubre de 2023
Respuesta de Puding Hotel Management , el 4 nov. 2023
Dear Sumantra,First of all we would like to thank you for your staying at our hotel.We are very happy that you enjoyed during your stay here and it was pleasure for us to welcome you in our hotel.We would be proud to see you here again for your next time.With best regards.

10/10 Excelente

Majid

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Puding Hotel Management , el 4 nov. 2023
Dear Majid ,First of all we would like to thank you for your staying at our hotel.We are very happy that you enjoyed during your stay here and it was pleasure for us to welcome you in our hotel.We would be proud to see you here again for your next time.With best regards.Hotel Management

10/10 Excelente

Tina Marie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Skønt ophold
Fantastisk morgen buffet . Værelse med den skønneste udsigt . Rent og pænt .
Se hospedó 7 noches en septiembre de 2023
Respuesta de Hotel Management, el 5 oct. 2023
Dear Skønt Ophold,First of all we would like to thank you for staying at our hotel.We are very happy that you enjoyed your stay our hotel.We would be proud to see you here again.With best regards.Puding Hotel Management.

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right down at the bottom of the hill in the old town, very close to the marina, and wonderful views. Tons of shopping and little restaurants all around you. The shower was decent size, the room was not too bad. Nice swimming pool, but the water is cold. The property is very nice and has a nice historic look through it. The guy that does the massage is very good. I the free breakfast that comes with your stay is actually quite nice as well.
Se hospedó 9 noches en septiembre de 2023
Respuesta de Puding Hotel Management , el 6 oct. 2023
Dear Douglas,First of all we would like to thank for your staying at our hotel.We are happy that you enjoyed your stay at our hotel.Hope to see you here again for your next time.With best regards.Puding Hotel Management.

10/10 Excelente

Benjamin

Se hospedó 2 noches en agosto de 2023
Respuesta de Puding Hotel Management , el 6 oct. 2023
Dear Benjamin,We would like to thank you for your staying at our hotel.We are happy that you enjoyed your stay at our hotel.We would be proud to see you here again.With kind regards.Puding Hotel Management

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this property. The staff was so nice and helpful.
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Office Team, el 6 oct. 2023
Dear Jessica,First of all we would like to thank you for your staying at our hotel.We are happy that enjoyed your stay here and nice to hear some nice comments from you.It would be nice to see you here again.Wish you all the best.Front Office Team.

8/10 Bueno

Eveli

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Office Team, el 6 oct. 2023
Dear Eveli,First of all we would like to thank you for your staying at our hotel.We are happy that you enjoyed your stay at our hotel.Hope to see you here again for your next holiday in Antalya.With best regards.Front Office Team

6/10 Aceptable

Peter, Mississauga

Viaje en grupo
We stayed four nights. We reserved for three persons. First two nights they gave us a room for two persons with amenities for two, and only added a small single bed . After I complained to Expedia. They changed the room to triple beds on our third night. They provided us only one key for three of us. They refused to give a second key.
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Maya

Se hospedó 1 noche en agosto de 2023
Respuesta de Puding Hotel Management , el 6 oct. 2023
Dear Maya,First of all we would like to thank your for staying at our hotel.We are happy that you enjoyed your stay at our hotel.Thank you also for the good rating you gave us.Hope to see you here again for your next time.With best regards.Puding Hotel ManagementWith best regards.

8/10 Bueno

Moyses

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Puding Hotel Marina is perfectly situated next to a garden with a wonderful view of the marina and the Mediterranean, and the hotel is in a neighborhood full of shops and eateries. My hotel room was comfortable, and the buffet breakfast was enjoyable. I would stay here again.
Se hospedó 7 noches en julio de 2023

8/10 Bueno

Elizabeth

Se hospedó 3 noches en junio de 2023
Respuesta de Puding Hotel Management , el 3 jul. 2023
Dear Elizabeth, Firstly we would like to thank you for your staying at our hotel.We are very happy that you enjoyed your stay at our hotel.It was pleasure for us to welcome you in our hotel. We would be proud to see you here again for your next holiday. With best regards. Puding Hotel Management

8/10 Bueno

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Great location & quiet at night would definitely stay again. Breakfast had plenty of choice. Good sun beds around pool area very relaxing. Sea view de luxe room small but ample
Se hospedó 2 noches en junio de 2023
Respuesta de umit, el 28 jun. 2023
Dear Janet,First of all we would like to thank you for your staying at our hotel.It was pleasure for us to welcome you in our hotel.Hope to see you here again for your next time.With best regards.

10/10 Excelente

Roman

Se hospedó 6 noches en mayo de 2023
Respuesta de umit, el 30 may. 2023
Dear Roman,First of all we would like thank you for your staying at our hotel.We are very happy that you enjoyed your stay at our hotel. It was pleasure for us to welcome you in our hotel.Hope to see you here again for your next time.With best regards.Puding Hotel Front Office Team

10/10 Excelente

Cenk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de umit, el 12 may. 2023
Merhaba Cenk Bey,Öncelikle otelimizi seçmiş olmanız nedeniyle teşekkür ederiz.Otelimizden ve servisimizden memnun kalmış olmanız bizleri oldukça mutlu etti.Tekrar sizleri otelimizde görmekten memnuniyet duyacağımızı bilmenizi isteriz.Saygılarımızla.Puding Hotel Ekibi

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful Hotel, very friendly and attentive staff, breakfast was first class.
Se hospedó 4 noches en abril de 2023
Respuesta de umit, el 24 abr. 2023
Dear Kelly,First of all we would like thank you for your staying at our hotel.It was pleasure for us to welcome you in our hotel.We would be proud to see you here again for your next time in AntalyaçWith best ergards.Puding Hotel Management

8/10 Bueno

Irene

Se hospedó 2 noches en abril de 2023
Respuesta de Puding Hotel Management , el 19 abr. 2023
Dear Guest ,First of all we would like thank you for your stay at our hotel.We hope will see you here again for your next time.With best regards.Puding Hotel Management

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de umit, el 1 may. 2023
Dear Guest,First of all we would like to thank you for your staying at our hotel.It was pleasure for us to welcome you in our hotel.Hope to see you here again for your next time.With best regards.

10/10 Excelente

Aylin

Se hospedó 4 noches en marzo de 2023
Respuesta de umit, el 7 mar. 2023
Sayın Aylin Hanım,Otelimizi tercih etmiş olmanızdan dolayı ve hakkımızda yapmış olduğunuz puanlama için teşekkür ederiz.Sizleri tekrar otelimizde görmeyi umut ederiz.Saygılarımızla.Puding Hotel Ekibi

10/10 Excelente

Zeynep

Respuesta de Puding Hotel Management , el 22 nov. 2023
Merhaba Zeynep Hanım,Öncelikle otelimizi tercih etmiş olmanız dolayısıyla teşekkür ederiz.Otelimizde yapmış olduğunu konaklamanızdan memnun ayrılmış olmanız bizleri oldukça mutlu etti.Sizleri tekrar otelimizde ağırlamaktan memnuniyet duyarız.Saygılarımızla.Puding Hotel Yönetimi

4/10 Malo

Nebehat

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Ich bin sehr entäuscht. Mir wurde bei Expedia ein Zimmer von 27 Quadratmeter verkauft und am ende habe ich ein Zimmer von 16 Quadratmeter Zimmer bekommen. Im Hotel sagte der Mitarbeiter, sie hätten gar kein 27 Quadratmeter Zimmer. Eigentlich hätte ich die 16 Quadratmeter Zimmer günstiger bekommen aber ich wollte ein grosse Zimmer, deswegen habe ich auch mehr bezahlt. Ich fühle micht belogen.
Se hospedó 6 noches en diciembre de 2022
Respuesta de Puding Hotel Management , el 16 dic. 2022
Sehr Geehrte Nebehat UZUN,Erstens erhielten wir Ihre Buchung von Hotelbeds, nicht von Expedia, und als wir unsere Hotelinformationen von diesen Unternehmen überprüften, gab es keine Informationen darüber, dass das Standardzimmer 27 Quadratmeter groß ist.Dies sind falsche Informationen, wo immer Sie sie gesehen haben.Mit Freundlichen Grüssen.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don’t recommend it, not worth it
Location close to the marina, but little far from Hadrian gate. We booked a family room with two areas of sleeping, one double bed and two twin beds in the other area, but was given room with two double beds. We asked for other options or possibilities, but they couldn’t offer anything else. They explained they had only three family rooms, and the one we wanted wasn’t available. As we didn’t wanted to waste anymore time we agreed beside we only wanted a place to sleep. Room was spacious, but the beds weren’t comfortable and the washroom was in major need of renovation. It didn’t get any better when you showered and could see something looking similar like mould on the wall. And some strange smell was also observed. I would not recommend this place, not worth the value paid, you can find better places for even reasonable amount than this.
Se hospedó 1 noche en octubre de 2022
Respuesta de umit, el 16 nov. 2022
Dear Guest,Thank you for your staying at our hotel and thank you too for your reviews about our hotel and service.Your opinions are very important for us to improve our services..With best regards.Puding Marina Hotel Management.

6/10 Aceptable

lisa

Se hospedó 2 noches en octubre de 2022
Respuesta de umit, el 28 oct. 2022
Dear Lisa ,We would like to thank you for your staying at our hotel.Hope to see you here again for your next time.With Best regards.Hotel Management

10/10 Excelente

Marie-Helen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr freundliches Personal, tolle Lage in der Altstadt. Wir kommen gerne wieder.
Se hospedó 1 noche en octubre de 2022
Respuesta de umit, el 19 oct. 2022
Sehr Geehrte Marie und Helen Erstmal danke für Ihre Bewertungen für uns und unsere Diensleistungen.Es ware schön Sie hier widersehen für nachstenmal.Mit freundlichen Grüssen.Hotel Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
L'albergo é bello e direi che é abbastanza pulito. La pulizia in camera era buona, ma la camera in sé era abbastanza rumorosa la notte perché dava su una stradina frequentata la notte. Le persone alla recezione non sono di grande aiuto per quanto riguarda informazioni varie sulle possibili escursioni e non sono molto accoglienti purtroppo. La colazione a buffet é buona.
Se hospedó 18 noches en septiembre de 2022
Respuesta de u.k., el 15 oct. 2022
Dear Guest,We would like to thank you for your reviews about our hotel and service .It was pleasure for to welcome you in our hotel.It would be nice to see you here again for your next time.With best regards.Puding Marina Hotel Management

10/10 Excelente

Shiona

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel situated in the old town very close to the front rooms were clean and comfortable tea coffee and a mini fridge in room with bottles of water in the fridge. Mini bottles in bathroom shower gel shampoo conditioner and small soap. We were on the 4th floor and in the large lobby outside there was a lovely balcony with small table and a couple of chairs which looked over towards the sea/ harbour area nice to sit out with your coffee. Air con in room. Staff all very helpful and friendly. Would recommend this hotel.
Se hospedó 2 noches en octubre de 2022
Respuesta de Puding Marina Hotel, el 11 oct. 2022
Dear Shiona ,First of all we would like to thank you for your nice reviews about our hotel , service and staff.It was pleasure for us to welcome you in our hotel.Hope to see your here again for your next time.With best regards.Puding Marina Hotel Management

10/10 Excelente

Jessica

Se hospedó 7 noches en septiembre de 2022

6/10 Aceptable

Quinton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and properly in general were great but our room’s window was street level (601) and very noisy. Really disturbed sleep.
Se hospedó 1 noche en septiembre de 2022
Respuesta de umit, el 3 oct. 2022
Dear Quinton,First of all we would like to thank you for choosing us during your stay in Antalya. With best regards. Puding Marina Hotel Team.

6/10 Aceptable

Natalia

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
If you're working on the go, this place is terrible. It really took us a couple of days to figure out the WiFi situation here and that's really the only thing we care about. Also the room was dark - barely any light at night.
Se hospedó 2 noches en julio de 2022
Respuesta de umit, el 16 ago. 2022
Dear Natalia , First of all we would like thank you for your staying at our hotel. We got your complaint about our wi-fi and we delivered it to our hotel management. It would be nice to see you here again. With best regards. Front Office Team of Puding Marina Hotel.

10/10 Excelente

Ömer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Çok güzel bir Hotel. Servis kalitesi, güler yüzlü hizmeti, konumu herşey çok güzeldi. Teşekkürler.
Se hospedó 7 noches en julio de 2022
Respuesta de umit, el 30 jul. 2022
Merhaba Ömer Bey, Öncelikle güzel yorumunuz için teşekkür ederiz. Sizleri burada ağırlamak bizim için zevkti. Bir sonraki Antalya tatilinizde sizleri otelimizde görmekten memnuniyet duyarız. Saygılarımızla. Puding Marina Hotel Yönetimi

8/10 Bueno

Nigina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en julio de 2022

10/10 Excelente

NIHADA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service, excellent location
Se hospedó 1 noche en junio de 2022
Respuesta de umit, el 1 jul. 2022
Dear Guest, Thank you for your reviews about our service. Hope too see you here again for next time. With best regards. Hotel Management.

10/10 Excelente

Elaine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Hotel
Wonderful stay at this lovely hotel
Se hospedó 5 noches en junio de 2022
Respuesta de u.k., el 27 jun. 2022
Dear Elaine, We would like thank you for your reviews about our hotel. It was pleasure for us to welcome you in our hotel. Hope to see your here again. With best regards. Hotel Management.

10/10 Excelente

Oscar, New York

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is a great choice if you are staying in Antalya
Se hospedó 3 noches en mayo de 2022
Respuesta de umit, el 12 jun. 2022
Dear Guest, Firstly we would to thank you for your booking at our hotel. Your opinions are very important for us to improve our services. It was pleasure for us to welcome you in our hotel. Hope to see you here again for net visit to Antalya. With best regards. Hotel Managment.

6/10 Aceptable

Khurram

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
No AC working in the room!!! 😡😡😡
Stayed from 8.5.2022 - 14.4.2022 in room 214 which is above the restaurant and facing park and on the main road. Overall hotel is good and centre of all attractions with the walking distance. Communication is poor via hotel.com portal where l asked them couple of questions but no response. Hotel is clean and room cleaned everyday. AC in the room was not working and it was 28 degrees during the day, night time we could not sleep as it was too hot and opened windows but it was very noisy until early hours of the morning. Avoid staying in room 214 as l said AC doesn’t work. We complained twice but no one bothered to fix is. So customer service doesn’t exist. There are other hotels in the area so do consider them before booking as it is not worth staying here if your room is hot and you not comfortable. We paid good price as booked it in Jan 2022, but price went up the roof later for May. So be careful for what you pay, as you can get hotels without the AC for cheaper!
Se hospedó 6 noches en mayo de 2022
Respuesta de umit, el 19 may. 2022
Dear Guest, First of all we would like to thank you for choosing us during your stay in Antalya. We are very sorry that you had some problems in our hotel. Please accept our apologies for that. Kind regards. Puding Marina Hotel Team.