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Opiniones de Hotel FRANQ

4 out of 5
Hotel FRANQ
Kipdorp 10-12, Antwerp

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 146 de 217 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 57 de 217 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 217 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 217 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 217 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

flor

Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Supervisor, el 21 nov. 2023
Dear Flor,The experience of our guests is our main priority, we're very sorry to hear that your experience did not live up to the expectations. If we can better our service in any way we would love to hear from you so we can improve the experience of our future guests!We hope we get the opportunity to welcome you back to FRANQ in the near future for a new and improved stay.Warm regardsNette Leus

8/10 Bueno

LLUIS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Team R&C FranQ, el 7 jun. 2022
Beste Lluis Hartelijk dank voor uw verblijf bij ons en het delen van deze mooie score. Bij het zien van zo een mooie score hopen we dan ook dat u heeft kunnen genieten van uw verblijf bij ons. Hopelijk kunnen we u snel nog een keer ontvangen bij ons. Met vriendelijke groeten, Team R&C FranQ

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well located. EXCELLENT restaurant.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Office Supervisor, el 30 abr. 2024
Dear Philip,I would like to thank you for taking the time to write this beautiful review about your stay at FRANQ.I will pass on your compliments to the entire team at both the hotel and restaurant! We hope to get the opportunity to welcome you again in the near future.Kind regards,Nette LeusFront Office SupervisorFRANQ

10/10 Excelente

Patanjali

Se hospedó 2 noches en marzo de 2024
Respuesta de Front Office Supervisor, el 30 abr. 2024
Dear Patanjali,I would like to thank you for leaving this perfect score about your stay at FRANQ. We're glad to read you enjoyed our service and look forward to welcoming you back to FRANQ in the future.Kind regards,Nette LeusFront Office SupervisorFRANQ

10/10 Excelente

Vincent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was absolutely perfect!
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Supervisor, el 7 feb. 2024
Dear Vincent,We would like to thank you for leaving this beautiful review about your stay. We're happy to read you had a pleasant time with us, we look forward to welcoming you back to Antwerp in the near future.Warm regards. Nette Leus

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Supervisor, el 30 ene. 2024
Dear Sarah,I would like to thank you for taking the time to write this beautiful review about your stay with us. I will pass on your compliments regarding the service to the team.We're happy to read you enjoyed Antwerp and your stay and that we get to welcome you back in the future.Warm regards.Nette Leus

10/10 Excelente

Sophie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Supervisor, el 30 ene. 2024
Dear Sophie,On behalf of Team FRANQ I would like to thank you for taking the time to write this beautiful review about your stay. How lovely to read that you had a pleasant time in Antwerp and in FRANQ.We hope we get the opportunity to welcome you back in the near future.Warm regards.Nette Leus

10/10 Excelente

Emile

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Front Office Supervisor, el 14 feb. 2024
Dear Emile,Thank you for leaving this beautiful review about your stay. It makes us very happy to read that you enjoyed your welcome and we look forward to welcoming you again in the future.Warm regards.

6/10 Aceptable

Quince

Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Supervisor, el 6 ene. 2024
Dear Quince,We thank you for leaving this review about your stay with us. We hope you had a pleasant stay in Antwerpen and hope to welcome you back to FRANQ in the future.Warm regards.Nette LeusFront Office SupervisorFRANQ

10/10 Excelente

Wessel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed our stay. Great staff, room was spacious and good. Comfy bed. Really close to everything.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Supervisor, el 24 dic. 2023
Dear Wessel,On behalf of Team FRANQ I would like to thank you for taking the time to write this beautiful review about your stay. We're happy to read you enjoyed the comfy beds and our service. We hope we get the opportunity to welcome you back to FRANQ in the near future for a pleasant stay in Antwerp.Warm regards.Nette Leus

6/10 Aceptable

Monique

Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Supervisor, el 6 ene. 2024
Dear Monique,I would like to thank you for leaving a review about your stay with us. We're happy to read you had a overall pleasant stay and we hope you enjoyed Antwerp to the fullest.We look forward to welcoming you again in the future.Warm regards.Nette LeusFront Office SupervisorFRANQ

6/10 Aceptable

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Supervisor, el 24 dic. 2023
Dear Daniel,I would like to thank you for leaving a review about your stay. We're so happy to read that you enjoyed our overall service, I will happily pass on your compliments to the entire team.I will pass on your remarks to the internal management for further evaluation, we thank you for voicing your opinion this way we can improve our service even more.Warm regards.Nette Leus

10/10 Excelente

Mathias

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Supervisor, el 24 dic. 2023
Dear Mathias,On behalf of Team FRANQ I would like to thank you for taking the time to leave this beautiful score about your stay. We're happy to read you had a pleasant experience and we hope to welcome you back in the near future.Warm regards. Nette Leus

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable, clean and great location
Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Office Supervisor, el 5 dic. 2023
Dear guest,On behalf of Team FRANQ I would like to thank you for taking the time to write this lovely review about your stay with us. We're happy to hear you enjoyed the quiet room and the nearby attractions in Antwerp.We hope we get the opportunity to welcome you back to FRANQ in the near future for another lovely stay.Warm regards Nette Leus

10/10 Excelente

Marc

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Supervisor, el 24 dic. 2023
Dear Marc,I would like to thank you for taking the time to leave this beautiful review about your stay with us. We're happy to read you enjoyed our service and that you had a pleasant experience. We hope we get the opportunity to welcome you again in the future.Warm regards.Nette Leus

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Assistant Front Office Supervisor, el 14 nov. 2023
Dear Charlotte,On behalf of Team FRANQ I would like to thank you for taking the time to write leave this beautiful review about your stay with us. We hope we get the pleasure of welcoming you to Antwerp again in the near future.Warm regardsNette Leus

10/10 Excelente

Jayne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Assistant Front Office Supervisor, el 10 nov. 2023
Dear Jayne,On behalf of Team FRANQ I would like to thank you for leaving this beautiful review about your stay. How lovely to hear you enjoyed our location and the comfortable beds. Your compliments regarding the service will be passed on to the entire team, it was our absolute pleasure welcoming you!We hope we get the opportunity to welcome you back to FRANQ in the future for another lovely stay in Antwerp.Warm regards,Nette Leus

10/10 Excelente

Hanko

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Top hotel met een prachtige inrichting. Zeer vriendelijk personeel, gastvrij en perfecte service. Ligging is heel goed, rustige straat maar op loopafstand van centrum.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 3 nov. 2023
Beste Hanko,Team FRANQ bedankt u graag voor het achterlaten van deze prachtige review over uw verblijf. Wat fijn te lezen dat u heeft genoten van onze centrale ligging en persoonlijke service.We hopen u in de nabije toekomst nogmaals te mogen verwelkomen voor een aangenaam bezoek te FRANQ.Met vriendelijke groetenNette Leus

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles netjes, fijn ontvangst
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 31 oct. 2023
Beste Patrick,In naam van Team FRANQ bedank ik u graag voor het achterlaten van deze mooie review over uw verblijf. We hopen u in de nabije toekomst nogmaals te mogen verwelkomen te Antwerpen.Met vriendelijke groetenNette Leus

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 28 oct. 2023
Dear PaulTeam FRANQ thanks you for leaving this beautiful score about your stay with us. We hope to welcome you back to FRANQ in the near future.Warm regards

10/10 Excelente

Catherine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The most wonderful welcome I've had at a hotel. Staff were friendly and helpful throughout our stay Room was comfortable, bed sensational and shower top notch Breakfast was incredible! Wonderful, small but perfectly formed, fresh buffet with pastries straight out the restaurant oven, and cooked to order eggs Would come back
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 24 oct. 2023
Dear Catherine,On behalf of team FRANQ I would like to thank you for writing this wonderful review about your stay with us.How lovely to hear you enjoyed our service, the facilities in the room and our carefully chosen breakfast. I will gladly pass on your compliments to the team.We hope we get the opportunity to welcome you back to FRANQ in the future!Warm regardsNette Leus

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would absolutely stay again
Excellent stay. Very welcoming staff and very helpful. Great central location.
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 24 oct. 2023
Dear Karen,On behalf of Team FRANQ I would like to thank you for writing this beautiful review about your stay with us.How lovely to hear you had a pleasant stay with us and enjoyed our service, I will pass on your compliments to the team.We look forward to welcoming you again to FRANQ in the future!Warm regardsNette Leus

10/10 Excelente

Helen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Prachtig interieur hotel, bijzonder vriendelijk en gastvrij personeel. Ik voelde mij welkom en verwend. Heerlijk bed met luxe bedlinnen, prima badkamer met fijne douche. Werkelijk niets te klagen.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 22 oct. 2023
Beste Helen,Ik bedank u graag in naam van Team FRANQ voor het schrijven van deze mooie review over uw verblijf.Wat fijn dat u heeft genoten van onze service en de faciliteiten in de kamer.We kijken er naar uit u in de toekomst nogmaals te mogen verwelkomen te FRANQ!Met vriendelijke groetenNette Leus

8/10 Bueno

Aleida

Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 22 oct. 2023
Dear Aleida,On behalf of Team FRANQ I want to thank you for taking the time to write this beautiful review about your stay with us. We're happy to read you had a pleasant stay and look forward to welcoming you again in the future.Best regardsNette Leus

8/10 Bueno

Boudewijn

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 17 oct. 2023
Beste Boudewijn,Team FRANQ bedankt u voor het achterlaten van deze mooie review betreffende uw verblijf! Ik geef graag uw complimenten door aan het team en we hopen u snel weer te mogen verwelkomen.Met vriendelijke groeten,Nette Leus

10/10 Excelente

Jeff, Sn Ramon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Supervisor, el 4 oct. 2023
Dear Jeff,We would like to thank you for taking the time to leave this perfect score about your stay at FRANQ. We hope we get the opportunity to welcome you back to Antwerpen in the future.Best regardsNette Leus

10/10 Excelente

David, Spring

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was exceptional with fresh breads, cheese, fruits, and juices. Eggs to order. Adding the breakfast option was well worth it. The bed is comfortable. Shower was spacious. Everything was great. The only exception is Road construction in front of the property but this is temporary as of 9/28/23.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 29 sept. 2023
Dear David,I would like to thank you for taking the time to write this lovely review about your stay at FRANQ. We're so happy to hear you had a pleasant stay and that you enjoyed our thoughtfully made breakfast options. We hope to welcome you back to FRANQ soon for a lovely stay in Antwerpen.Best regardsNette Leus

10/10 Excelente

Rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 26 sept. 2023
Dear Rob,I would like to thank you for taking the time to leave this perfect score about your stay at FRANQ, we're happy to hear you had a pleasant stay with us.Best regardsNette Leus

8/10 Bueno

Axel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff, good choices for breakfast. Constructing work in front of the hotel.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 25 sept. 2023
Dear Axel,Thank you for your beautiful review about your stay at FRANQ. We're happy to hear you had a pleasant stay with us and we hope we get the opportunity to welcome you back in the future.Best regardsNette Leus

8/10 Bueno

Gina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 22 sept. 2023
Dear Gina,We thank you for leaving this lovely review about your stay at FRANQ, we're happy to hear you had a pleasant stay with us. We hope we get the opportunity to welcome you back in the near future.Best regards,Team FRANQ

10/10 Excelente

Jason

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous property with superb staff and rooms
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 20 sept. 2023
Dear Jason,On behalf of Team FRANQ I would like to thank you for taking the time to write this beautiful review about your stay with us. We're very happy to hear you had a pleasant stay and enjoyed our service.We look forward to seeing you soon at FRANQ!Best regards,Nette Leus

10/10 Excelente

Gillian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The road works were challenging but the hotel coped very well with the limited access
Se hospedó 3 noches en septiembre de 2023
Respuesta de Glenn Geskens, el 9 sept. 2023
Dear Gillian, Hotel & Restaurant FRANQ thanks you greatly for sharing your feedback with us. We are happy to see thatyou enjoyed your experience with us, even though we have the challenge of the external works! As we always try to give our guests the best possible service with eye to detail, we happy very happy to see that you received our communication well. Hopefully, we have the pleasure of welcoming you back to our accommodation. With kind regards,Glenn GeskensFront Office Supervisor

10/10 Excelente

Ricky

Viaje familiar
Le gustó: Servicio y personal
Netta was really helpful Beautiful hotel and great location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 8 sept. 2023
Dear Ricky,Thank you for leaving this wonderful review about your stay at FRANQ. We're happy to hear you enjoyed our service and the atmosphere and location of the hotel.It was my pleasure to serve you and I hope we get the opportunity to welcome you again to FRANQ!Best regards,Nette Leus

10/10 Excelente

Holger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
stilvolles und zentrales Hotel
Das Hotel ist wirklich wunderbar, wir waren begeistert und die zentrale Lage ist hervorragend. Der Standort ist unmittelbar am Zentrum, jedoch nicht in der Fußgängerzone, was entsprechend ruhiger ist. Das einzige derzeitige Manko (Sep. 2023) ist eine große Straßenbaustelle unmittelbar vor dem Hoteleingang.
Eingangsbereich
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Front Office Supervisor, el 5 sept. 2023
Sehr geehrter Holger,im Namen des FRANQ-Teams möchte ich Ihnen für diese schöne Bewertung Ihres Aufenthaltes danken. Schön zu lesen, dass Ihnen die Atmosphäre und die Lage gefallen haben. Wir hoffen, Sie in Zukunft wieder zu einem angenehmen Besuch begrüßen zu dürfen.Mit freundlichen Grüßen,Nette Leus

10/10 Excelente

Rene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr schönes Hotel im Herzen der Altstadt.
Respuesta de Assistant Front Office Supervisor, el 3 sept. 2023
Sehr geehrter Rene,Im Namen des FRANQ-Teams möchte ich mich bei Ihnen bedanken, dass Sie uns diese schöne Bewertung über Ihren Aufenthalt hinterlassen haben, wie schön, dass Sie uns eine perfekte Note geben.Wir hoffen, Sie in naher Zukunft wieder bei FRANQ zu einem weiteren angenehmen Besuch in Antwerpen begrüßen zu dürfen.Mit freundlichen Grüßen,Nette Leus

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Franq
Séjour agréable, bon service.
Se hospedó 3 noches en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 25 ago. 2023
Cher visiteur de l'hôtel,Au nom de l'équipe FRANQ, je tiens à vous remercier d'avoir laissé cet excellent commentaire sur votre séjour.Nous sommes ravis de lire que vous avez apprécié notre service, l'expérience de nos clients passe avant tout et nous sommes ravis de lire que vous l'avez appréciée.Cordialement,Nette Leus

10/10 Excelente

michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice building
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 24 ago. 2023
Dear Michael,On behalf of Team FRANQ I would like to thank you for taking the time to write this 5 out of 5 review. We're very happy to hear you enjoyed our service and your stay at our Hotel. We hope we get the opportunity to welcome you back to FRANQ in the near future for a new wonderful stay.Best regards, Nette Leus

10/10 Excelente

M.P.J.

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mooi & charmant hotel in het centrum van Antwerpen
Mooi en charmant hotel. Fijn hotel om een weekend te verblijven.
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Beste hotelgast,In naam van Team FRANQ bedank ik u graag voor het achterlaten van deze fijne review betreffende uw verblijf.Wat fijn om te lezen dat u heeft genoten van de atmosfeer te FRANQ!We kijken er naar uit u in de toekomst weer te mogen verwelkomen voor een nieuw fijn bezoek!Met vriendelijke groeten,

8/10 Bueno

Patricia

Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 3 sept. 2023
Dear Patricia,On behalf of Team FRANQ I would like to thank you for taking the time to write this lovely review about your stay.We're happy to hear you enjoyed our service and we look forward to welcoming you again in the near future!Best regards,Nette Leus

10/10 Excelente

Inge

Viaje en pareja
Le gustó: Servicios
Heel vriendelijk personeel. Propere kamer
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Beste Inge,In naam van Team FRANQ bedank ik u graag voor het achterlaten van deze fijne review betreffende uw verblijf. Het doet ons team veel deugd te horen dat u heeft genoten van onze service en van de propere kamers.We hopen u in de nabije toekomst weer te mogen verwelkomen te FRANQ!Met vriendelijke groeten,

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Fantastisch hotel qua luxe. Personeel heel aardig voor ons en ons dochtertje. Denken mee, niks was teveel. Wat dat betreft niks te klagen. Echter, veel wegwerkzaamheden met luid geslijp waardoor we bijna niet konden slapen. De straat ligt letterlijk open. Kan het hotel ook niks aan doen natuurlijk.
Se hospedó 2 noches en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Beste Cynthia,In naam van Team FRANQ bedank ik u graag voor het achterlaten van deze fijne review. Wat leuk om te lezen dat u heeft genoten van uw verblijf te Antwerpen en onze service.We bedanken u ook graag voor uw begrip betreffende de wegenwerken. We hopen u nogmaals te mogen verwelkomen voor een rustig(er) verblijf.Met vriendelijke groeten,

10/10 Excelente

Charlotte

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place to stay
Had a lovely night here on our Belgian tour. Couldn’t fault the hotel - great room, clean bathroom and good shower. Central location too. Road works outside the hotel but had no effect on our stay and didn’t notice any noise. Lovely touch was the glass of Prosecco on arrival.
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Dear Charlotte,On behalf of Team FRANQ I would like to thank you for taking the time to write this amazing review about your stay in Antwerp. We're happy to hear you enjoyed our service and our rooms.We hope we get the opportunity to welcome you again with a glass of Prosecco to FRANQ!Best regards,

8/10 Bueno

Ursula

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Dear Ursula,I would like to personally thank you for taking the time to write this lovely review about your stay at FRANQ.We're happy to hear you enjoyed our service and your stay and we hope we get the opportunity to welcome you back in the near future!Best regards,

8/10 Bueno

Martina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Dear Martina,On behalf of Team FRANQ I would like to thank you for taking the time to leave this lovely review about your stay. We're happy to hear you enjoyed our service and we hope we get the opportunity to welcome you again to FRANQ in the near future!Best regards,

10/10 Excelente

Vincent

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Dear Vincent,On behalf of Team FRANQ I would like to thank you for rating your experience at our Hotel a 10 out of 10. It gives our team immense pleasure to hear you enjoyed your stay.We hope we get the opportunity to welcome you back to FRANQ in the near future!Best regards,

10/10 Excelente

Normand

Se hospedó 2 noches en julio de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Dear Normand,On behalf of Team FRANQ I would like to thank you for taking the time to give us this wonderful review.How lovely to hear you give us a 5 out of 5. We hope we get the opportunity to welcome you again to FRANQ for another great experience.Best regards

10/10 Excelente

Luciano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Keurig hotel, prachtige kamers en goede service
Se hospedó 1 noche en julio de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Beste Luciano,Ik bedank u graag voor het achterlaten van deze fijne review betreffende uw verblijf te FRANQ. Wat fijn om te lezen dat u uw verblijf een 5 op 5 geeft.We kijken er naar uit u in de toekomst weer te verwelkomen!Met vriendelijke groeten,

10/10 Excelente

Helen

Se hospedó 2 noches en julio de 2023
Respuesta de Assistant Front Office Supervisor, el 21 ago. 2023
Dear Helen,On behalf of Team FRANQ I would like to personally thank you for leaving this review about your stay.We're so happy to hear you give your stay a 5 out of 5. We hope we get the opportunity to welcome you back to FRANQ soon for a new great experience.Best regards

10/10 Excelente

Gino

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Glenn Geskens, el 19 jul. 2023
Dear Gino, Thank you dearly for making time to send us your feedback. It made us very happy to read that you had a perfect stay with us. It is our mission to ensure our guests have a relaxing stay. Our team hopes to have the pleasure of welcoming you back in the near future. With kind regards,Glenn Geskens Front Office Supervisor

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
This is a wonderful hotel with excellent staff located in a great location for shopping and eating.
Se hospedó 5 noches en junio de 2023
Respuesta de Glenn Geskens, el 19 jul. 2023
Dear Susan, Thank you for your trust and preference in Hotel & Restaurant FRANQ. We are always trying to improve our service and make sure that all of our guests feel special and unique. It makes us extra happy to read that you truly felt welcome with us. Our team hopes of having the pleasure of meeting you again in the future. With kind regards,Glenn Geskens Front Office Supervisor