Dear Nina,Thank you very much for your review.It is very sad to read that you didn’t have a great experience due to the mouse which was present in the hotel.We have a pest plan in place at the hotel, which is checked and followed up on a regular basis. Unfortunately we can’t guarantee if vermin enters the hotel. As soon we are aware of this, the hotel team is taking immediate action to prevent this problem which has also been done during your stay.I am of course very sorry that you did not have a pleasant stay due to this circumstance.We hope that you can give us another chance in the future.Warm regards,AngeloHotel Operations Manager

Beste Pierre,Hartelijk dank voor u beoordeling en feedback.We kijken er naar uit u terug te mogen verwelkomen in de toekomst.Met vriendelijke groeten,AngeloHotel Operations Manager

Dear Daniel,Thank you so much for your feedback!We are thrilled that we impressed you. Our team have a passion to deliver excellent service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! Once again, thank you for choosing us. It is really nice to read that you had such a pleasant experience and you will recommend the hotel to others.Your kind words have been shared with everyone here, who join me in thanking you for your comments. We look forward to welcoming you back soon!Warmest regards, AngeloHotel Operations Manager

Dear stephen,Thank you so much for your feedback!We are thrilled that we impressed you. Our team have a passion to deliver excellent service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! We are looking forward welcoming you back.Warm regards,AngeloHotel Operations Manager

Dear MC,Thank you very much lovely review.We are looking forward welcoming you back in the future.Kindest regards,AngeloHotel Operations Manager

Beste Bart,We zijn blij dat we indruk op u hebben gemaakt. Ons team heeft een passie voor het leveren van uitstekende service en om ervoor te zorgen dat onze gasten zich thuis voelen, dus ik ben erg blij om te horen dat we het erg goed doen! Nogmaals hartelijk dank dat u ons heeft gekozen voor uw verblijf in Antwerpen. Het is heel fijn om te lezen dat u zo'n aangename ervaring heeft gehad.Uw vriendelijke woorden zijn gedeeld met het gehele team.We kijken ernaar uit om u binnenkort weer te mogen verwelkomen!Met vriendelijke groet,AngeloHotel Operations Manager

Dear Linda,Thank you so much for your nice comments. I am really happy to read that you recommend the hotel and hopefully you will come back soon! We are all looking forward to welcoming you back! Warmest regards, AngeloHotel Operations Manager

Thank you for writing this nice review. We really appreciate your feedback. Although we had to implement some minor measurements due to covid, we hope you nonetheless have enjoyed your stay with us. We hope to welcome you again one day, when there are no more mandatory COVID restricitions, so you can enjoy Hotel Julien's facilities to its fullest. Kind regards, France