Gracias por tomarte un momento para dejar una reseña, Eneyda. El personal y yo del RED ROOF INN ASHEVILLE - BILTMORE WEST apreciamos su puntuación de 3/5. Sin embargo, usted indicó que su estancia se vio perjudicada debido a la limpieza de nuestro hotel y a las molestias acústicas mencionadas. Nuestro objetivo es brindar una experiencia limpia y cómoda para todos nuestros huéspedes, por lo que lamento saber que esto no se logró con usted.En el futuro, si vuelve a hospedarse con nosotros, comuníquese con nuestra recepción en tiempo real para asegurarse de que se sienta cómodo. Los comentarios de los huéspedes, como el suyo, ayudan a Red Roof a mejorar la experiencia de nuestros huéspedes, así que gracias por compartirlos con nosotros. Esperamos que nos brinde la oportunidad de brindarle una estadía aún mejor la próxima vez que esté en el área.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Genaro. The staff and I at the Red Roof Inn Asheville - Biltmore West appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking the time to leave a review. I will share your kind words with the rest of the team. We value you as our guest and look forward to having you stay the next time you need lodging.

Thank you for taking the survey

Thank you for taking our survey. Appreciate your patronage

Dear Mark, We at the RED ROOF INN ASHEVILLE - BILTMORE WEST truly appreciates your scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Seth, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Asheville - Biltmore West. It is so rewarding to read that you enjoyed the affordability and quietness of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Billy, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Asheville - Biltmore West. It's great to read that you found your room to be clean. However, we regret to hear that your room didn't meet your expectations in terms of the refrigerator, microwave and the other amenities mentioned. It's worth noting that your reservation was for a standard king, and this room category doesn't come with thoseparticular features. For a stay with the amenities you're looking for, we suggest considering a deluxe or superior room during your next visitPlease feel free to reach out to the front desk in real time to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Tameaka, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Asheville - Biltmore West. We are delighted to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing exceptional service and ensuring that all our guests have a memorable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our Red Roof look forward to welcoming you back on your next visit.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for reviewing our hotel. We appreciate your patronage.

Dear William,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ASHEVILLE - BILTMORE WEST. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I love that you described your stay to be quiet and relaxing. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ASHEVILLE - BILTMORE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Vickie, I appreciate your kind review from your recent stay at the Red Roof Inn Asheville - Biltmore West. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Lori, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ASHEVILLE - BILTMORE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Johnny,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ASHEVILLE - BILTMORE WEST. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are thrilled to read that the staff are friendly and you received great service during your visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Asheville - Biltmore West. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our professionalism and reasonable rates. You indicated that you were unsatisfied with questionable loiterers. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for taking the time to take our survey.

Thank you for taking the survey

Hello Brenda, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ASHEVILLE - BILTMORE WEST and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Ramsey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Asheville - Biltmore West and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Melissa, The staff at the Red Roof Inn Asheville - Biltmore West and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ASHEVILLE - BILTMORE WEST. I am happy to read that your stay was great for the most part. Thank you for letting us know your observation regarding the elevator. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Brandon, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Asheville - Biltmore West. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Debbie, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Asheville - Biltmore West. We are glad to have earned your 4/5 score following your stay. Coffee in the lobby is only provided in the mornings until noon. We are sorry if this caused you any inconvenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to review our hotel

Dear Tameaka,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn Asheville - Biltmore West. Our goal is to provide a clean, comfortable and peaceful stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for your review! We appreciate the feedback and hope to see you again in the future.

Hello Rebecca, Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score following your stay at the Red Roof Inn Asheville - Biltmore West. I am glad you found your room to be good and the minor issues you encountered was resolved immediately. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Mimi,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ASHEVILLE - BILTMORE WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Nannette, Thank you for taking a moment to complete our survey. At the Red Roof Inn Asheville - Biltmore West we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you for your review! We appreciate the feedback and hope to see you again in the future.

Thank you for taking a moment to leave a review, Krystle. The staff and I at the RED ROOF INN ASHEVILLE - BILTMORE WEST were disappointed to see your 2/5 score following your stay. You indicated that our location, the encounter you described, and the other issues mentioned hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope to make a new impression and would love to see you again at one of our Red Roof locations.Sincerely, Red Roof Management

Dear Gregory, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Asheville - Biltmore West. We are glad to have earned your 4/5 score. However, you mentioned that the toilet was was flushing properly which you had reported. Please accept our sincerest apologies for the inconvenience this had on your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Steven or Theresa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ASHEVILLE - BILTMORE WEST. I am happy to read your kind remarks about our nice, clean and convenient hotel, and our nice staff. However, you indicated that you were unsatisfied due to been faced with safety concerns and the encounter you mentioned in the parking lot. At Red Roof, safety and security are some of our top priorities, so I am sorry this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

Hello Sarah, Thank you for taking a moment to complete our survey. At the Red Roof Inn Asheville - Biltmore West we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Thank you for the review

Hello Benjamin, The staff at the Red Roof Inn Asheville - Biltmore West and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Asheville - Biltmore West and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we re happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Ana,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Asheville - Biltmore West. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof staff strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Kurt, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Asheville - Biltmore West and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Asheville - Biltmore West and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you

Thank you, Alvina, for taking the time to tell us about your experience at the Red Roof Inn Asheville - Biltmore West. I am glad you found your room to be clean, despite the issues you encountered regarding the missing amenities in your room, the unkept condition of the property and all the other concerns that dampened your visit. Please accept our apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to deliver a clean, comfortable and value- based stay to all guests, it seems that we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure your experience is not repeated in the future. Nevertheless, feedback from our guests are always welcome as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Cyance, The staff at the Red Roof Inn Asheville - Biltmore West and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Martha. The staff and I at the Red Roof Inn Asheville - Biltmore West appreciate your 3/5 score following your stay. However, you stated that the dirty bed, the light at the door and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Christopher, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Asheville - Biltmore West and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Asheville - Biltmore West. We are glad to read that you were pleased with our hotel, it's cleanliness and our location as it is close to medical facility. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Lisa,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Asheville - Biltmore West. I am glad to read that you were pleased with our staff Billy who you stated was amazing and the cleanliness of the room. However, it seemed your stay fell short of your expectation due to the situation you described regarding one of the bed was not to your liking and that there was no coffee pot in the room. The room type that you booked does not offer a coffee pot as an amenity, only the superior king room which you can consider booking in the future. I will make sure to share your comments with the rest of our team. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist