Recepción

Opiniones de The Asheville Inn

2 out of 5
The Asheville Inn
1 Acton Circle, Asheville, NC

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 58 de 321 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 97 de 321 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 77 de 321 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 44 de 321 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 321 opiniones" "

7.0/10

Limpieza

6.6/10

Servicio y personal

6.4/10

Servicios

6.6/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Faith

No secure Wi-Fi and too slow to use. TV remote did not match TV, was not a smart TV, and had cable. Could not scroll through programs. In short, there was no entertainment that night.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Skyler

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Marina

No le gustó: Servicios
The cleaning products they used gave me a headache. Very average property. No amenities
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Mark

No le gustó: Condiciones de la propiedad
Old motel with a paint job. No hot water at the sink, I mean it wasn't plumbed for it.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Trinity

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It all
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Timothy, Searsmont

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable bed and great shower with strong spray and plenty of truly hot water; not the weak spray of warm water so common now.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tearsa

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Kendra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Devin

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Anastassia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Brooke

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall this was a nice 2 night stay for the price. Beds were comfortable, mini fridge came in handy, bathroom was clean but small.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Kris

Le gustó: Limpieza
The stay was alright. Staff was confused how to check guests in.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Andrea

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Nitesh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s not a worth of money to spend so much and having such property in real.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Trung

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Jenny, Apex

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This motel was actually perfect for what we needed - just a place to stop and sleep for the night on a longer road trip. The property was obviously recently renovated. The beds were really comfortable, and overall the room was clean, BUT it smelled like an ashtray. Like it had been inhabited by chain smokers for 10 years and never cleaned. So that sucked.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

David

Le gustó: Limpieza, servicios, condiciones de la propiedad
convenient to expressway.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Delores

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean but had mice that got into my food that was in a bag and no apologies nor partial refund, nothing! Male manager was rude from the get go. would not visit again. No pets allowed but people living in the establishment had monkeys and a dog.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Aimee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent hotel, good price, comfortable room. Helpful staff, would stay again.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

CLAYTON

Le gustó: Limpieza, servicio y personal, servicios
During check-in I could not see the final bill, and the clerk said he would email me my receipt. I told him I preferred it right then and he printed it out for me. The room was very clean, bed very soft, small refrigerator, very small microwave. ALL very good and nice. The only other negative was that the sink was very slow to drain. Over the past 25 years, I have stayed here perhaps six times. The Asheville Inn has always been a refreshing place to stay, decent prices with very quiet and clean rooms!
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You get what you pay.
Not clean. Bedspread had stains and had to sweep the floor when we arrived. Also there was a large gap underneath the door and the water was very slow to run out of the sink. There was an ice bucket but didn't see anywhere to get ice. No towel rods for after showering.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Sophie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Staci

Viaje familiar
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Michelle

Se hospedó 1 noche en julio de 2023

4/10 Malo

Kathryn

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room reeked of smoke. Flush handle came off toilet. Not even a room coffee maker. When I went to desk to say handle fell off, was treated rudely. Had to fight for refund to cancel second prepaid night.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Eric D

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Charles

No le gustó: Limpieza
Difficultt getting the door to the room open
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

erica

Le gustó: Servicio y personal
This was overall OK. Inside had enough space and convenient storage, mini fridge, microwave. You have to be rung into the office which makes the area seem pretty sketchy (it’s right off a major road kind of down in a pit). They had Wi-Fi but it didn’t work and wouldn’t even connect to one of my devices. There was something weird and scaly in the bathroom sink (think shrimp skin) that I had to pull out with scissors. The bed was comfy (and extra tall, I had to climb in tho I am average size) and the noise was minimal so that was nice. I tried working at the desk but the desk is so high that when I sat it’s impossible to use with the provided chair. Overall lukewarm to the place, but it was cheap so there’s that.

8/10 Bueno

Whitney

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a super cute, renovated hotel/motel. The staff at the front was so nice and the room was very clean. It worked great for our one night before we got to our final travel destination.

10/10 Excelente

BETTY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
A little sketch, but ok overall
It’s not super clean and a lot of “landlord special” attempts at remodels in room and bathroom, but gets the jobs done if you need a place to sleep at night. Accidentally turned the heat on and it smelled like fire. Little gnats flying out of the sink, but no smells. Clean bedding. Lights were SO BRIGHT and no lamps, which bad it tough to wind down for sleep. Shower itself was SO NICE but there was no curtain or even a place to hang one? Water all over floor. No drain and clearly mildewing around perimeter middle of bathroom floor. No bad smell though. Janky tile but that’s just aesthetic. Man at the desk was incredibly rude and unfriendly from the second we walked in. Very aggressive room service at checkout time. Not the best stay but would recommend if you need a cheap place to rest your head and don’t have the highest standards to begin with. Pretty good value overall.
Se hospedó 1 noche en julio de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Won’t return, left after one night
It was not clean, there was a dead cockroach in the bathroom when I arrived. When I checked in, my room with two queen beds wasn’t available so I had a king bed. Not what I asked for, told I could move in the morning. I saw them cleaning the rooms and throwing the bedsheets in the dirty parking spots, on the concrete. Not a very clean way to treat the bedsheets we sleep on.
Se hospedó 4 noches en octubre de 2022

6/10 Aceptable

Amy R

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fairly clean, very slow internet.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Maryana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A wonderful stay! The room was very clean! Even though it is a budget stay, they obviously make an effort with accommodations-nice soaps, cleanliness, huge tv, comfy bed. If you are looking for a place to stay in Asheville, stay here!
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Location disappointing. Several panhandlers around and motel. Didnt feel safe around motel. Room was great and clean. Staff couldnt understand prices to high for location. Will not stay again.
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Moises

Se hospedó 1 noche en junio de 2022

2/10 Terrible

eric

Se hospedó 7 noches en junio de 2022

2/10 Terrible

Carlos

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Smoky night
When we got this location and went inside the room it smelled like pure smoke. When the policy says no smoking 100%. Went downstairs and told the receptionist she told us that she will help me out, i asked how. She said she will switch my room or give us a full refund. Once again, smelledlike smoke. We have kids and a baby that are asmatic. Its unacceptable for us. When i went downstairs again and said to give me the full refund she looked shocked but said fine. I saw her writing my card information plus exp date and cvv numbers. She didn't look trustworthy at all.
Se hospedó 1 noche en junio de 2022
Respuesta de Ron, el 14 jun. 2022
I don’t understand the need for this review, we gave your money back 100%. You didn’t like our rooms we get it. Also as for writing your card info we don’t need to do that it’s already in the system. So I have no idea where you’re coming up with these ridiculous theory’s.

10/10 Excelente

Donovan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Jacob

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Kaitlin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Look elsewhere, seriously
Minor issues during check in, staff when they noticed we were there acted rudely. Room was NOT AT ALL like the photos online once viewed in person. The room felt dirty, and looked it. The floor felt nasty underfoot, the linens/pillow cases had stains, and the towels were stained as well. Truly, the real life example of putting lipstick on a pig. It might look appealing, but it’s still a nasty pig. Oh yea, there’s also no shortage of homeless and drug addicts wandering around outside. Not a mile down the road, like 50 feet from your door. Speaking of which, there’s security lock from the inside of the room.
Se hospedó 2 noches en mayo de 2022
Respuesta de ron, el 4 may. 2022
Kaitlin, sorry for your experience. we will try to do a better job. as for not being what the rooms look like we have done our best to distinguish each room type. as far as the homeless issue we have expressed the same concern to the city of Asheville. unfortunately our city council doesn't really care much about the issue and is out of our control. You should write to the Mcdonald staff who keeps feeding them, so they stay on that corner.

8/10 Bueno

Stan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good value for the price.
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Robert

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Comfortable but spare.
Our room was clean and comfortable and there are no major complaints. Oddly, a few small things were absent, like any hooks in the bathroom on which to hang towels or clothes, nor was there any other place in the room to hang anything. Coats and clothes had to be draped over the chair or across suitcases or the bed...
Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

Barton A

No le gustó: Servicios y condiciones de la propiedad
Too expensive for condition of overall property. Parking extremely limited and hard to Maneuver even for a smaller vehicle
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Christopher

The wash clothes were brown. Almost like they weren't washed. The office is always locked. So if you need anything. You have to ring a door bell and wait outside.
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Monica

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I RENTED A ROOM ON LINE AT RED ROOF WENT TO CHECK IN AND THEY TURNED ME DOWN SAID THEY COULD NOT RENT TO ME BECAUSE OF SMOKING AT THAT TIME I DID NOT EVEN SMOKE. THAT WAS A LIE AND VERY DISHONEST OF THE HOYSEKEEPERS IM HIGHLY UPSET.
Se hospedó 1 noche en noviembre de 2021

4/10 Malo

Nayeli

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dingy looking, cheaply remodeled not as pictures.
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Jonas

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The door did not lock and could not be fixed while I was there, so that was an uncomfortable feeling.The whole room smelled like smoke. I had to buy an air freshener in order to combat that. I had no soap in the bathroom.
Se hospedó 3 noches en octubre de 2021