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Opiniones de Astoria Riverwalk Inn

2 out of 5
Astoria Riverwalk Inn
400 Industry Street, Astoria, OR

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 591 de 1290 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 409 de 1290 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 167 de 1290 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 1290 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 45 de 1290 opiniones" "

8.2/10

Limpieza

9.0/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Wilber

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Thomas, el 19 abr. 2024
Thanks so much for leaving a review and we really hope to see you again in the near future.

8/10 Bueno

santos

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk , el 5 sept. 2023
We're so glad to see you enjoyed your stay, we look forward to seeing you again in the future.

8/10 Bueno

Edgar

Se hospedó 1 noche en marzo de 2023
Respuesta de Jade , el 17 abr. 2023
Hi Edgar! Thank you so much for your review! We hope to see you the next time you're in the area!

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People matters. We had an issue with the reservation. Apparently the system had it cancelled and the receptionist at first doesn't care about us. So 1 hour and a half waiting for Expedia to solve the problem. But finally the receptionist person change shifts and the next one just give us back our reservation and room. The hotel looks outdated with a crappy carpet in the room, but the room was big, beds comfortable, bathroom clean and big, and the marina views gorgeous. The breakfast was very simple and bad.
Se hospedó 2 noches en julio de 2021
Respuesta de Lenny Cheyney Jr., el 20 jul. 2021
Hello Anonymous. I hope all is well. Thank you for the review and I must apologize for any issues that came up. The only way a reservation would be cancelled is if Expedia was to cancel it, so I am confused on what happened and I am guessing the Front Desk Agent was too. I wish I knew who you were so I could get to the bottom of this, but sadly I do not. I do hope to hear from you if you get a chance. Thank you!

8/10 Bueno

Ariadna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Linda vista, sencillo pero cumple
El hotel es sencillo pero cubre las necesidades. Son atentos. Las camas son cómodas. Se ve algo viejo, lo más bonito es la vista de la Marina.
La vista de mi balcón
Se hospedó 1 noche en julio de 2021
Respuesta de Barbara, el 14 jul. 2021
Hola Ariadna, Muchas gracias por su maravillosa reseña posterior a la estadía. Nos alegra saber que disfrutó de su estadía con nosotros y esperamos verlo en un futuro cercano. Cuídate. :-)

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property
Se hospedó 1 noche en abril de 2024
Respuesta de Thomas, el 28 abr. 2024
Hello Janet,Thanks so much for such a nice review. Hope to see you again next time you are in the area. Have a great day.

6/10 Aceptable

Emily

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
very nice view, we had a handful of technical issues with our room, we had to get key card several times due to them de magnetizing, our fire alarm would chirp occasionally even though we swapped the batteries multiple times, and our shower head was veryyy loose and leaked quite a bit of water. All in all, wasn’t the worst stay I’ve ever had, but probably won’t stay there again
Se hospedó 2 noches en abril de 2024
Respuesta de Winter, el 26 abr. 2024
Hello Emily, we are sorry for any problems that you had. We would have gladly moved you to another room. We hope you will give us another chance in the future. Thank you for the review.

8/10 Bueno

Isabelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and inviting foyer, nice view of the marina, balcony. Didn’t use the fitness area, but glad that was an option. Good breakfast with good options, and very friendly kitchen staff. .
Se hospedó 1 noche en abril de 2024
Respuesta de Thomas, el 26 abr. 2024
Hello Isabelle,Thanks so much for staying with us and leaving a review. We hope you choose us again next time you are in the area.

8/10 Bueno

kimberley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Winter, el 25 abr. 2024
Hello Kimberley,Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Bueno

STEPHANIE, Tualatin

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
We really enjoy our stays at Riverwalk Inn. We were a little disappointed this visit because our room had a entry door that wouldn't close properly. It definitely needed repairing. Other than that we had a good stay and lookf forward to our next visit.
Se hospedó 1 noche en abril de 2024
Respuesta de Winter, el 25 abr. 2024
Hello Stephanie,Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Bueno

Darrell

Le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Tom, el 23 abr. 2024
Hello Darrell,Thanks so much for the review. Hope to see you again in the future.

6/10 Aceptable

Darrell

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The ad said dog friendly but said nothing about an extra fee to be applied. It was a bummer to start a quick overnight trip like this.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk , el 22 abr. 2024
Hi Darrell. It actually does state in every confirmation sent to our guests that we do have a pet fee of 15 per pet per night. As well as we make you fill out a reservation form and a pet form that both state we have a 15 pet fee. We also noticed you have stayed with us a couple times before and in every reservation form you have filled out it states this same information, but I'm sorry you felt this standard fee most hotels have was a bummer to your overnight trip.

8/10 Bueno

Ram

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Good Motel type, nice walkable place. Near the river dock.
Se hospedó 1 noche en abril de 2024
Respuesta de Winter, el 18 abr. 2024
Hello Ram,Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Bueno

Lee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Agent , el 23 abr. 2024
Hi Lee, Thank you so much for your amazing review! :) We look forward to seeing you again! :)

6/10 Aceptable

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view was lovely and breakfast was good. The bed was like a rock and only half the outlets and lighting worked inside the room.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Agent , el 17 abr. 2024
Hi Christopher, Thank you so much for your review. We look forward to seeing the next time you visit.

8/10 Bueno

Sarah

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My husband really enjoyed the deck and marina view
Se hospedó 1 noche en abril de 2024
Respuesta de Winter, el 16 abr. 2024
Hello Sarah,Thanks so much for the kind review. We hope to see you again next time you are in the area. Have a great day.

6/10 Aceptable

Stephanie

Viaje familiar
No le gustó: Limpieza y servicios
The view of the harbor and bridge was terrific. The patio was nice.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Agent , el 15 abr. 2024
Hi Stephanie, Thank you for your review! :) We

8/10 Bueno

Margaret

Viaje en pareja
Le gustó: Servicio y personal
The staff was very friendly and helpful. They offered a decent breakfast and the area was well looked after.
Se hospedó 1 noche en abril de 2024
Respuesta de Tom, el 14 abr. 2024
Hello Margaret,Thanks so much for leaving a review and we are so happy you had a good stay. Hope to see you again soon.

6/10 Aceptable

LINDA

Viaje con mascota
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Staff was nice but informed me at check-in that there was a $15 fee per night for my pet, which is not listed on Expedia. Room was clean but ants appeared every day in the bathroom. Sliding glass door to balcony did not lock. Leaky toilet in room above or next door sporadically ran like a running faucet throughout the entire time. We didn't ask to change rooms because we were afraid we would just get something worse. Outside structure is typical wear of ocean weather. Area across parking lot piled with debris. Breakfast was preformed eggs, sausage, good biscuits/gravy, bagels, yogurts, but nothing outstanding. Not really walking distance to town but passengers from the cruise ship that docked near the motel had many people walking off.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Agent , el 14 abr. 2024
Hi LINDA, Thank you so much for taking the time to leave a review and i am so very sorry about the issues you had during your stay. Though i understand the inconvenience of switching rooms i do wish you would have notified the front desk because we could have switched you to a room that didn't have these minor issues like your balcony door not locking and hearing a neighbors toilet running. Yes we did hear about a couple rooms in a specific area that found some ants in the room but we have already had Orkin come in and take care of the issue. Just like any other building we cannot stop things like this from occurring all we can do is fix the problem when they come up. Again i am sorry about these issues and hope you have a great rest of your day.

6/10 Aceptable

mary

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Facilities need to be updated bad!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Jade , el 13 abr. 2024
Hi Mary! Thank you so much for taking the time to leave a review and we hope to see you the next time your in the area!

10/10 Excelente

Sheila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed, nice view convenient location.
Se hospedó 1 noche en abril de 2024
Respuesta de Winter, el 11 abr. 2024
Hi Sheila, Thank you for your 5 star post-stay review. We hope to see you again. :)

10/10 Excelente

Kurt

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is a gem. Breathtaking view, great rooms and the weight room is clean with new properly functioning equipment. Great value for money.
Se hospedó 1 noche en abril de 2024
Respuesta de Jade , el 10 abr. 2024
Hi Kurt, thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excelente

Maellen

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Agent , el 9 abr. 2024
Hi Maellen, Thank you for your 5 star post-stay review. We hope to see you again. :)

10/10 Excelente

Otto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
beatiful view
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 7 abr. 2024
Hi Otto! Thank you so much for the great review! We hope to see you the next time you're in the area!

8/10 Bueno

Ellen

As stated by many others, the hotel is dated and old looking. Could use a refresh, however, the things that matter the most when you stay in a hotel: cleanliness, water pressure, comfortable bed, walls that don’t amplify noise, courteous staff and safety, the hotel scores high. Thanks to the staff for helping us celebrate our anniversary. The pups did well and we had a nice weekend.
Se hospedó 2 noches en abril de 2024
Respuesta de Jade , el 7 abr. 2024
Hi Ellen! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excelente

Clayton

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome, big room with great views. Large bathroom and did I mention the view! Great breakfast with lots of choices. Older building but very well build and quite. Loved the balcony and the view
Se hospedó 1 noche en abril de 2024
Respuesta de Tom, el 7 abr. 2024
Hello Clayton,Thanks so much for leaving a review and we are so happy you enjoyed your stay. Cant wait to see you next time.

10/10 Excelente

Tracy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful marina and river views from the balcony
Se hospedó 1 noche en abril de 2024
Respuesta de Jade , el 8 abr. 2024
Hi Tracy! Thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

6/10 Aceptable

William, Spokane

Viaje familiar
We were comfortable staying there. It was clean and nice staff This older property, though maintained, needs a major makeover.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jade , el 7 abr. 2024
Hi William, thank you so much for taking the time to leave a review, we hope to see you the next time you're in the area!

10/10 Excelente

Kate

Se hospedó 1 noche en abril de 2024
Respuesta de Winter, el 25 abr. 2024
Hello Kate,Thank you so much for your review. We look forward to seeing the next time you visit.

10/10 Excelente

Kristine

Viaje en pareja
Le gustó: Condiciones de la propiedad
Nice location on the harbor. Nice trail to walk along the river all the way through town if your up to it!
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk , el 1 abr. 2024
Hello Kristine. Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

4/10 Malo

Diana

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property had an amazing view but the actual hotel and building was grimy and disgusting. The carpet and curtains are dusty and disgusting. Staff was also not very friendly. I would not recommend this place. If your going to spent that kind of money, better off going elsewhere.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 31 mar. 2024
Hi Diana, thank you so much for taking the time to leave a review and i am so sorry about the experience you had during your stay. It is an older property but we do try our best to keep up with any maintenance issues that occur. As for the front desk agent i am so sorry you had this experience and i will definitely speak with them about this. Usually our guest are more than happy with our customer service so this is a surprise to hear. Again i am so very sorry about the experience you had and we hope you have a good rest of your day!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Tom, el 29 mar. 2024
Thank you so much for leaving a review. Have an awesome day.

10/10 Excelente

Donald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and efficient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 28 mar. 2024
Hello Donald.Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms over looking the marina and bridge are awesome. You can watch the big freighters coming in or going out. You feel like you can almost touch them. Breakfast is great
Se hospedó 2 noches en marzo de 2024
Respuesta de Jade , el 27 mar. 2024
Hi Keith! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excelente

william

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is fine, there dog Just wish people would leash there dogs and pick up after them.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Agent , el 26 mar. 2024
Hi William, Thank you for your 5 out of 5 post-stay review. We hope you enjoyed your stay with us and look forward to seeing you again.

4/10 Malo

Sergey

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Agent , el 26 mar. 2024
Hi Sergey, Thank you for your post-stay review. We hope you enjoyed your stay with us and look forward to seeing you again.

10/10 Excelente

mary, ocala

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was lovely: nice room, great view, free breakfast and conveniently located.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jade , el 25 mar. 2024
Hi Mary! Thank you so much for taking the time to leave such a great review! We hope to see you the next time you're in town!

8/10 Bueno

phuong

Viaje familiar
Le gustó: Limpieza y servicio y personal
I loved the balcony facing the marina; I like the location by the water and the bridge overhead. Maybe a little more landscaping in the front yard will increase the beauty of this place. Hotel staff are friendly and helpful. Overall, I enjoyed my stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 22 mar. 2024
Hi Phuong! Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

6/10 Aceptable

mckenzie

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Agent , el 21 mar. 2024
Hi McKenzie, Thank you for your 3 out 5 review. We look forward to seeing you again! :-)

8/10 Bueno

Jasimine, Reno

Se hospedó 2 noches en marzo de 2024
Respuesta de Tom, el 8 abr. 2024
Hello Jasimine,Thanks so much for leaving a review and we hope to see you next time you are in the area.

8/10 Bueno

SHMUEL

Viaje en pareja, Viaje con mascota
No le gustó: Servicios
Room 142 Accepted our pet. The view was of a protected port with large boats of all kinds rocked gently in the water.Astoria is a very welcoming place. It is a quiet and very restful place to spend some time but check the weather before you go because you want to go when the sun is out.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jade , el 20 mar. 2024
Hi Shmuel! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

10/10 Excelente

Yuan

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property for stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 20 mar. 2024
Hi Yuan! Thank you so much for taking the time to leave such a great review and we hope to see you the next time you're in the area!

6/10 Aceptable

Sherin

Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 7 abr. 2024
Hi Sherin! Thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

4/10 Malo

Cherylynn

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The property could use some work. The walls are thin so we were able to hear everything from our neighbors. We never had hot water in the shower. Our tv remote didn’t work, which was unfortunate since we had kids with us. The bathroom door was jammed so it would shut all the way. The room itself wasn’t awful, just a bit outdated. The view was pretty, but not enough to stay here again. Wouldn’t recommend unless you have low standards.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jade , el 20 mar. 2024
HI Cherylynn! Thank you so much for taking the time to leave a review. I am so sorry about the issues you had and i will be sure to pass the word to my staff so these issues can be fixed. Again i so apologize and we hope you have a wonderful day!

10/10 Excelente

Rev

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Love the Marina view. Property is older, but they seem to be updating rooms.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Agent , el 15 mar. 2024
Hi Rev, Thank you for your review.We look forward to seeing you again.

10/10 Excelente

josephine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, clean rooms, comfortable beds, nice balcony overlooking the marina, super quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Agent , el 15 mar. 2024
Hi Josephine, Thank you for your review and kind words! :) We look forward to seeing you again. :)

10/10 Excelente

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love this property and come every year. Great location, great rooms, great price, includes fresh coffee all day and evening. The people are wonderful. We enjoy the balcony overlooking the narina, river and bridge. Highly recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 11 mar. 2024
Hi Keith! Thank you so much for taking the time to leave a review! We hope to see you the next time you're in the area!

10/10 Excelente

Haydn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 7 mar. 2024
Hi Haydn, thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!

4/10 Malo

Cerena

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Unfortunately, I can’t give a good rating for this hotel . I booked a king room , not pet friendly because I suffer with horrible allergies . By the time we checked in and got back to the room it was well after 9pm . I noticed immediately we infact did have a pet friendly room when I booked a non pet room . Then I went to get into the shower after a long day of hiking and noticed the shower was filthy and there was someone’s electric toothbrush left on top of the soap dispenser in the shower .. it was too late for us to do anything about it , so we skipped the shower and left first thing in the morning . I did take photos of the first shower and the left behind toothbrush .
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 6 mar. 2024
Hi Cerena! Thank you so much for taking the time to leave a review and i am so very sorry about the experience you had. It does look like you stayed in a non pet friendly room so i do apologize if there was evidence of a dog. Sometimes people sneak dogs in non pet friendly rooms without permission which causes issues like this and i am so very sorry for that. As for checking into a room that was not 100% ready to go and finding belongings in the room this is unacceptable and i will be talking to my staff about this. Again i am so so sorry about this and if there is anything we can do to make this right please dont hesitate to reach out for this is never the experience we want our guests to have.

8/10 Bueno

Jennifer

Le gustó: Servicios
The carpet really needs cleaned and the shower did not have hot water. Lovely place though.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jade , el 4 mar. 2024
Hi Jennifer. Thank you so much for taking the time to leave a review and we hope to see you the next time you're in the area!