Recepción

Opiniones de Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

2.5 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 510 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 238 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 100 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 72 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 82 de 1002 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Danay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio,buena atención, buen desayuno
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Rosa

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de HMV Properties group, el 1 mar. 2024
Thank you for taking the time to share your thoughts on your recent stay at Hampton Inn & Suites. We appreciate your candor and value your feedback. We're sorry to hear we fell short of your expectations, but your insights are invaluable. Rest assured, we're already addressing the concerns you raised. Your comfort is our top priority, and we're committed to ensuring a memorable experience for each guest. We hope to welcome you back soon for a truly exceptional stay.

8/10 Bueno

Andres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de HMV Properties group, el 13 ene. 2024
Thank you for choosing Hampton Inn & Suites! We're thrilled to hear your overall experience was good! Your feedback is invaluable, helping us refine our services. We're committed to ensuring your next visit is a flawless experience. Looking forward to welcoming you back for an even more delightful stay!

10/10 Excelente

Mario

Se hospedó 1 noche en octubre de 2023
Respuesta de HMV Properties group, el 20 nov. 2023
Thank you for choosing Hampton Inn & Suites! We're thrilled to hear about your positive experience, and we appreciate your perfect rating. We are elated to hear that our services met your expectations and contributed to a delightful stay. We appreciate your understanding and would love the opportunity to welcome you back soon. Please feel free to reach out directly if there's anything we can do to make your next stay even more exceptional. Wishing you safe travels and looking forward to serving you again.

10/10 Excelente

Rick

Se hospedó 1 noche en septiembre de 2023
Respuesta de HMV Properties group, el 28 oct. 2023
Thank you for choosing Hampton Inn & Suites for your stay. We appreciate your perfect rating, and we're thrilled to have provided you with a perfect experience. Our aim is to provide a haven of comfort, and your positive feedback fuels our passion for hospitality. We hope to have the pleasure of hosting you again soon.

2/10 Terrible

Ney

No le gustó: Limpieza y servicio y personal
Muy mal servicio
Se hospedó 1 noche en julio de 2023
Respuesta de HMV Properties group, el 29 jul. 2023
We apologize for the bad service you received during your stay. Your feedback is valuable to us, and we will use it to improve our services. Please know that we take guest satisfaction seriously and will address the issues to ensure a better experience for future guests. Thank you for bringing this to our attention.

6/10 Aceptable

Nancy Hernandez

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Es buen lugar el desayuno muy aya bien lo que no me agrado es que el cierto tenía un olor raro
Se hospedó 2 noches en mayo de 2023
Respuesta de HMV Properties group, el 29 jul. 2023
Thank you for your feedback about Hampton Inn & Suites Atlanta/Duluth/Gwinnett County. We're pleased to hear that you enjoyed our breakfast offerings. We apologize for the strange smell you encountered and will investigate the issue further to ensure it doesn't recur. Your satisfaction is important to us, and we hope to provide an even better experience during your next stay with us.

10/10 Excelente

francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good good
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen servicio excelente personal al decir verdad me gusto mucho
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Alberto

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Neftali

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En general bien
Se hospedó 2 noches en julio de 2022
Respuesta de Marvin T - General Manager , el 23 jul. 2022
Thank you for the feedback. See you again, soon. Cheers!

6/10 Aceptable

Sandra

Viaje en pareja
Le gustó: Limpieza
La limpieza de la habitación es buena. Pero la espera para la entrega del cuarto fue de 30 minutos.
Se hospedó 1 noche en abril de 2022
Respuesta de Marvin T - General Manager , el 9 abr. 2022
We apologize for the wait you experienced. Come back soon and we can correct for a better experience.

10/10 Excelente

Suny

Se hospedó 1 noche en marzo de 2022
Respuesta de Marvin T - General Manager , el 22 mar. 2022
You just made our day that much more “SUNY” (pun intended). Hope to see you soon.

4/10 Malo

Maria

Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Asencion

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomiendo
Muy seguro y amables
Se hospedó 1 noche en diciembre de 2021
Respuesta de Marvin T - General Manager, el 31 ene. 2022
Thanks!

10/10 Excelente

Angel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Marcos

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
La habitación demoró tres horas en estar lista. Estuvimos esperando para poder reposar y alistarnos para un evento en el sofá del lobby y tuvimos que recordarles que chequeen el estatus de nuestra habitación para así poder ser atendidos. No nos quisieron enlazar nuestra reservación con nuestra membresía de Hilton Honors para tener acceso más fácil a las comodidades del hotel.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Marvin T - General Manager, el 22 nov. 2021
Nos disculpamos por el tiempo de espera que experimentó. Estamos trabajando para corregirlos y asegurarnos de que ningún otro huésped tenga que esperar por su habitación a su llegada. Espero verte pronto.

8/10 Bueno

Javier

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio
Se hospedó 1 noche en septiembre de 2021
Respuesta de Marvin T - General Manager , el 14 oct. 2021
Your too kind. Thanks for the feedback. Will share with the team as motivation to keep pushing in the right direction. Cheers!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en junio de 2021
Respuesta de Marvin T - General Manager, el 30 jun. 2021
Thanks for giving us 5 reasons you will return and check us out again when your in the area. Cheers!

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustaria tomar el desayuno de forma normal.
Se hospedó 2 noches en junio de 2021
Respuesta de Marvin T - General Manager, el 21 jun. 2021
Thank you for the 5 out of 5. Will be sure to share this with the team! Hope to see you soon. Cheers!

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excelente servicio muy limpio trato cordial
Se hospedó 1 noche en febrero de 2021
Respuesta de Marvin T - General Manager , el 1 mar. 2021
Thank you for your kind words. Exited you enjoyed your stay. Cheers!

8/10 Bueno

KALI J

Se hospedó 4 noches en febrero de 2021
Respuesta de Marvin T - General Manager , el 1 mar. 2021
Thank you for taking time to let us know how we did during your last stay - much appreciated. Cheers!

8/10 Bueno

Asencion

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de Marvin T - General Manager , el 9 feb. 2021
Thank you for taking time to let us know how we are doing. We will be sure to use this to improve our guest interactions. Cheers!

10/10 Excelente

Julian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Hampton Staff , el 22 feb. 2020
Thanks for staying with us. We appreciate your feedback

10/10 Excelente

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Hampton Management, el 1 oct. 2019
Thank you for your feedback! We love having you here, hope to see you again.

10/10 Excelente

Ana Cecilia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2018
Respuesta de Hotel Staff, el 5 jun. 2018
Thank you for your score!

8/10 Bueno

sue

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is good
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Michelle, Peachtree Corners

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location and the front desk & breakfast attendants are very helpful and professional but friendly . This hampton is always my go to when i just need to get away for a night or 2!!!! Thank you. They do need some upgrades in the suites
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Hyunjung,

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
nice customer service but not clean much
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Stephanie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
my second time at this location. first time front desk staff amazing. second time amazing that's why i retuned. also i felt safe. I observed a Sheriff vehicle out side in parking lot at all times. also very clean and other staff very hospitable
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Eileen

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Nya, Lawrenceville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Rebecca

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Beautiful area
Se hospedó 2 noches en abril de 2024

4/10 Malo

Jinxian

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very bad internet connection, front desk staff not nice
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Sandra, Hermitage

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and quiet
Se hospedó 1 noche en abril de 2024
Respuesta de HMV Properties group, el 19 abr. 2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're delighted to hear that you found our hotel nice and quiet, as providing comfort is our top priority. We're grateful for your glowing review and appreciate your feedback. Our team strives to ensure every guest enjoys a peaceful and pleasant experience. We look forward to welcoming you back soon for another serene stay.

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Ducked off quiet
Se hospedó 1 noche en abril de 2024
Respuesta de HMV Properties group, el 19 abr. 2024
Thank you for choosing Hampton Inn & Suites for your recent stay. We're thrilled to hear that you found our location serene and quiet, providing the tranquil ambiance you sought. We continually strive to exceed your expectations, ensuring every guest experiences the comfort and tranquility they deserve. We look forward to welcoming you back soon for another memorable stay.

8/10 Bueno

Marcel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front Desk staff was kind and very responsive.
Se hospedó 2 noches en abril de 2024
Respuesta de HMV Properties group, el 19 abr. 2024
Thank you for sharing your experience with us! We deeply appreciate your kind words about our front desk team's responsiveness. Ensuring your comfort is our utmost priority, and we're delighted to have met your expectations. Your feedback fuels our commitment to excellence. We eagerly await your return for another memorable stay!

4/10 Malo

Robert

Viaje familiar
No le gustó: Condiciones de la propiedad
Central unit appeared to be set on cold temperature with controls inoperative or disabled. Unit blowing cold air throughout the night with no ability to change any setting or turn the unit off.
Se hospedó 1 noche en abril de 2024
Respuesta de HMV Properties group, el 19 abr. 2024
Thank you for sharing your experience with us. We appreciate your feedback, as it helps us ensure every guest enjoys their stay to the fullest. We regret any inconvenience caused by the temperature issue and have addressed it promptly. Your comfort is our priority, and we're committed to ensuring a relaxing stay for all our guests. We look forward to welcoming you back soon for a truly enjoyable experience.

10/10 Excelente

Horng

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Your positive review truly brightened our day! We're delighted to hear that you found our hotel clean and comfortable during your stay at Hampton Inn & Suites. Your satisfaction is our top priority, and we're committed to maintaining the highest standards of cleanliness and hospitality. We appreciate your kind words and look forward to welcoming you back for another exceptional stay soon.

10/10 Excelente

Cain

Viaje de negocios
Le gustó: Limpieza y servicios
It was alright
Se hospedó 1 noche en marzo de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you immensely for your delightful review! We're thrilled to have been a part of your stay at Hampton Inn & Suites. Your satisfaction is our ultimate reward, and we're grateful for your appreciation. Your feedback is invaluable in our pursuit of excellence. We'll keep striving to elevate your experience even further. Looking forward to welcoming you back soon!

10/10 Excelente

Joy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you deeply for your delightful 5/5 review! Your kind words light up our day here at Hampton Inn & Suites. We're overjoyed to have exceeded your expectations, providing a haven of comfort during your stay. our satisfaction is our motivation to keep exceeding expectations. We value your input and look forward to welcoming you back soon!

2/10 Terrible

Sabrian

Se hospedó 2 noches en marzo de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you for sharing your feedback. Your experience matters deeply to us, and we're truly sorry for any inconvenience you encountered during your stay. At Hampton Inn & Suites, our goal is to ensure every guest feels comfortable and valued. Your satisfaction remains our top priority, and we eagerly anticipate the opportunity to welcome you back for a delightful experience.

10/10 Excelente

Angela, N Las Vegas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean & safe place to stay Korean grocery is cross street & food is very good to eat & reasonable price. I Really recommended. I really enjoy stayed this place.
Se hospedó 1 noche en marzo de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you ever so much for your glowing review! We are truly delighted to hear that your stay with us was enjoyable and that our commitment to cleanliness and safety met your expectations. We're thrilled you found our location convenient and the nearby Korean grocery appealing. Providing comfort and convenience is our top priority, and we're elated to have succeeded during your visit. We hope to welcome you back for another delightful stay!

8/10 Bueno

Shellie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you for choosing Hampton Inn & Suites and for sharing your feedback. We're thrilled to hear you enjoyed your stay. Your satisfaction is our top priority, and we're delighted to have met your expectations. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back soon for another comfortable experience.

10/10 Excelente

Clifford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing place to stay. I stay here every time I’m in Duluth. The staff are all so friendly and willing to help.
Se hospedó 3 noches en marzo de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you for your heartfelt review! We're thrilled to be your go-to spot and it's an honor to serve you. Your kind words about our friendly staff truly warm our hearts. At Hampton Inn & Suites, ensuring your comfort is our top priority. We deeply appreciate your loyalty and trust in us. Your satisfaction is our ultimate reward, and we look forward to welcoming you back for more memorable experiences.

2/10 Terrible

Jinyong

Viaje familiar
No le gustó: Servicios
.
Se hospedó 1 noche en marzo de 2024
Respuesta de HMV Properties group, el 27 mar. 2024
Thank you for sharing your experience with us. We're deeply sorry to hear about your disappointment. Our utmost aim is to provide the utmost comfort and satisfaction to our guests. Your feedback helps us improve, and we genuinely appreciate it. Rest assured, we're taking your concerns seriously and working diligently to address them. Your comfort is our top priority, and we hope to have the opportunity to make this right for you in the future.

4/10 Malo

spencer Lamar

No le gustó: Servicios y condiciones de la propiedad
The building is going through renovations. The bathroom tub does not let water drain. We were moved from 1 room to another and the new room also had the same tub water issue. It wasn’t even worth it to ask for another room and move all our stuff again. Won’t book again unless there’s just no other option..
Se hospedó 2 noches en marzo de 2024
Respuesta de HMV Properties group, el 11 mar. 2024
Thank you for sharing your experience with us. We appreciate your patience during our renovations. Our sincerest apologies for the tub inconvenience; it's not the refreshing soak we aim for! Your insights help us improve, and we'd love a chance to make it up to you. Rest assured, we're working diligently to ensure every stay is as delightful as our motto promises. We value your loyalty and hope to welcome you back soon for an impeccable experience.

6/10 Aceptable

Ronnie and Sandee

Le gustó: Servicio y personal
Needs to be updated-wallpaper, drapes, room furniture and deco. Breakfast is typical.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Roszanna

Se hospedó 2 noches en febrero de 2024
Respuesta de HMV Properties group, el 12 abr. 2024
Thank you for taking the time to share your experience with us. We deeply apologize for any inconvenience you encountered during your stay. At Hampton Inn & Suites, our utmost priority is your satisfaction, and we regret falling short of your expectations. Rest assured, we're diligently addressing the issues you raised to enhance our guests' experiences. We hope to have the opportunity to welcome you back soon and provide you with the exceptional stay you deserve.