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Opiniones de Hilton Garden Inn Atlanta Perimeter Center

3 out of 5
Hilton Garden Inn Atlanta Perimeter Center
1501 Lake Hearn Dr NE, Atlanta, GA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 710 de 1520 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 420 de 1520 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 153 de 1520 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 112 de 1520 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 125 de 1520 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alexis

Se hospedó 2 noches en septiembre de 2022

2/10 Terrible

Raquel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bathroom was clogged and they never fixed it even though we let them know with time we paid full price and didnt get a chance to use the bathroom
Se hospedó 1 noche en abril de 2022
Respuesta de Jason, el 4 abr. 2022
Raquel, Our sincere apologies! We are sorry we dot take care of teh opportunity you experienced while staying with us.

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No estuvo mal pero la habitación tenía la alfombra muy sucia
Se hospedó 1 noche en agosto de 2021
Respuesta de Fred Brown, el 20 sept. 2021
We have directed your concern to the proper department manager and will take care of he issue. Thanks for your feedback.

6/10 Aceptable

Maximiliano

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Alfredo, Ciudad de Mexico

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No me gusto que se escucha ruido en las habitaciones, proveniente desde afuera. De carros y de un compresor o algo que produce ruido. No es algo que te impide dormir, pero si es un poco molesto
Se hospedó 2 noches en diciembre de 2020
Respuesta de Charles E. , el 8 dic. 2020
Thank you for taking the opportunity to share from your recent visit at our hotel. We do hope that you will consider to stay with us again in the near future.

8/10 Bueno

Carlos

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Limpio, personal amable, amplio parqueo
Todo fue muyyyy bueno; excepto que uno de los dos elevadores no funcionó 3 de los 4 días que estuvimos. Su ubicación con relación al centro de la ciudad es relativa, 15 minutos sin tráfico, pero 50 minutos a las 17:30 horas
Se hospedó 4 noches en octubre de 2018

10/10 Excelente

Lyda

lo mejor en descanso y comida !
Excelente servicio , siempre salgo convencida que no me equivoco en hacer reserva en los hoteles Hilton garden , maravillosa estancia ..... gracias a todos !
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cliente verificado

Todo bien
Se hospedó 7 noches en agosto de 2018

8/10 Bueno

Lacey

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Iichi

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice stay, friendly customer service
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 26 may. 2024
Hello Iichi,Thank you for the wonderful feedback! The team members at Hilton Garden Inn Atlanta Perimeter Center are pleased to hear you had a nice stay and found the customer service welcoming. We're looking forward to your next visit!

8/10 Bueno

vernon

Le gustó: Limpieza, servicios, condiciones de la propiedad
the bathroom lacked an exhaust fan when your showering or other things when using if you have guest. Free breakfast wouldn't hurt either.
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 26 may. 2024
Vernon, thank you for your feedback. Your observations regarding the bathroom and breakfast will be taken into consideration. Your comments are valuable, and Hilton Garden Inn Atlanta Perimeter Center is always looking to enhance the guest experience. We hope to have the opportunity to serve you again in the future.

10/10 Excelente

Tufail

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 26 may. 2024
Thanks for the fantastic rating, Tufail!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Atlanta Perimeter Center. We're all looking forward to your next stay with us.

6/10 Aceptable

Jenny

The front desk staff was fine, but the room was not properly cleaned. The floors had not been vacuumed, and the bed cover looked dirty. The iron in my room didn’t work, and they didn’t bring a replacement to my room until after I had to leave for the evening. The public areas were fine, but parking is not easily accessible to people with limited mobility who don’t have a handicap parking sticker.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 24 may. 2024
Jenny,Thank you for sharing your experience. It is great to hear that you found the front desk team and the public areas satisfactory. Your comments regarding the room cleanliness and the accessibility of parking will be shared with the appropriate teams to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to serve you better on your next visit.

10/10 Excelente

Francisco

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 16 may. 2024
Francisco, thank you for your kind words about the Hilton Garden Inn Atlanta Perimeter Center. The team is thrilled to hear you found them friendly. We hope to welcome you back soon!

8/10 Bueno

Jamauri

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 15 may. 2024
Jamauri, it's great to hear that your experience at Hilton Garden Inn Atlanta Perimeter Center was noteworthy. We sincerely appreciate the rating and hope you'll choose to stay with us again in the future.

10/10 Excelente

Quiana

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice property well lighted at night and quiet
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 14 may. 2024
Quiana, thank you for sharing your experience at Hilton Garden Inn Atlanta Perimeter Center. We're pleased to know that you appreciated the ambiance of our grounds during the evening hours and the tranquil setting. We're eager to welcome you back in the future.

10/10 Excelente

Keaira

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was a good experience
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 13 may. 2024
Keaira, it's wonderful to hear that you had a positive stay at the Hilton Garden Inn Atlanta Perimeter Center. Your enjoyable experience is what we continually strive for. We're looking forward to welcoming you back on your next visit to Atlanta.

10/10 Excelente

Tammy

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice and friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 10 may. 2024
Tammy, thank you for sharing your experience at Hilton Garden Inn Atlanta Perimeter Center. It's great to hear that our team members provided you with friendly service. We hope to see you again in the future.

6/10 Aceptable

Fanchon, Lawrenceville

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Bo Hagood - General Manager, el 9 may. 2024
Thank you for the feedback.

8/10 Bueno

Grace

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Large, clean rooms
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 9 may. 2024
Grace, it's fantastic to hear that you enjoyed your stay at the Hilton Garden Inn Atlanta Perimeter Center. We're delighted that our spacious and immaculate accommodations met your expectations. Looking forward to welcoming you back on your next visit to Atlanta.

6/10 Aceptable

Laura

Viaje familiar con niños
This hotel is very clean and pretty. However they gave us the wrong type of room upon checking. The woman at the front desk had little knowledge or little interest in helping offer suggestions for local pizza places. No one came to put a stop to the overflowing pool and teens running around like crazy in the workout room. They ran out of pillows, so we had no pillows for our two kids on the pull out couch (I had booked for 4 people and received 2 pillows). Then the ceiling started leaking a large amount over the shower. It was a bit much upon our first couple hours there. However the breakfast was good and the restaurant staff was lovely.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Laura, we appreciate your feedback regarding your recent stay. It's pleasing to note you found the property well-maintained and enjoyed the breakfast along with the engaging service from our restaurant colleagues. However, it's clear that there were some aspects of your visit that didn't meet expectations.We apologize for any misunderstanding regarding your room type at check-in as well as the lack of pillow availability. The situation you mentioned related to the pool and workout room areas is not the norm and we're addressing these matters to improve the overall guest experience. It's regrettable that an unexpected leak was an issue as well; we always aim to promptly tackle such rare occurrences.Your comments have been shared with our team to enhance our service and facilities. We're hopeful for a second chance to deliver a more seamless stay in the future.

10/10 Excelente

Samuel

Le gustó: Limpieza y condiciones de la propiedad
Amazing weekend there
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 6 may. 2024
Samuel, it's wonderful to hear that your weekend at Hilton Garden Inn Atlanta Perimeter Center was amazing. We're grateful for your feedback and we look forward to providing another exceptional experience for you in the future.

6/10 Aceptable

Cornell

Le gustó: Limpieza, servicios, condiciones de la propiedad
Shower had hair in it upon arrival. HATE parking! That hill that you have to walk up is crazy!!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 3 may. 2024
Cornell, we regret to hear about your concerns related to cleanliness and parking. It's important that our guests have a comfortable stay, so your experience with the bathroom condition and the demanding walk uphill has been noted. Please know we'll take your feedback into consideration to better our guest experience.

10/10 Excelente

Ronald, Port Richey

Le gustó: Limpieza, servicios, condiciones de la propiedad
The only complaint i have was that one of the towels had an orange stain on it. The manager needs to know about that.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 4 may. 2024
Ronald, we appreciate your positive review and feedback on your stay at Hilton Garden Inn Atlanta Perimeter Center. It's unfortunate to hear about the towel issue you encountered. We've noted your comment and rest assured, the relevant team members have been informed to ensure such mishaps do not recur in the future. Thank you for bringing this to our notice. We look forward with eagerness to hosting you again.

8/10 Bueno

Shelena

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
I love the front desk workers and the bar service, the breakfast attendant could be more friendly and not so pushy on giving them tips
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Shelena, we're thrilled to hear that you appreciated the accommodating nature of our front desk colleagues and enjoyed the bar service at Hilton Garden Inn Atlanta Perimeter Center. We appreciate your suggestion about the breakfast service. Your feedback assists us in continually improving our guest experience. We look forward to welcoming you back in the future for an even better experience.

8/10 Bueno

Sal

Le gustó: Limpieza
Stayed while visiting family and it was acceptable. Room could definitely need some updating but it was clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Sal, thank you for taking the time to share your thoughts. It's great to hear that our cleanliness standards met your expectations during your stay at Hilton Garden Inn Atlanta Perimeter Center. We also appreciate your feedback regarding room updates, and your insight is tremendously helpful as we strive towards continuous improvement. We hope to welcome you back in the future, potentially in a refreshed room.

10/10 Excelente

Termera

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Termera, it's excellent to know you had a great experience with the Hilton Garden Inn Atlanta Perimeter Center. We sincerely appreciate your wonderful rating and hope to serve you again soon!

6/10 Aceptable

shahidah

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Shahidah, it seems you had a mixed experience at our hotel, Hilton Garden Inn Atlanta Perimeter Center. We appreciate you taking the time to rate your stay and welcome any additional feedback you may have to help us improve. We aim to make every guest's stay a pleasant one and would greatly appreciate the chance to better serve you in the future.

10/10 Excelente

Yvan

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Quiet and clean, in a beautiful area.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 21 abr. 2024
Yvan, we appreciate your kind words regarding your stay at Hilton Garden Inn Atlanta Perimeter Center. It's wonderful to hear that you enjoyed the peaceful surroundings and cleanliness. We aim to provide an environment that feels welcoming and calm for our guests. We hope to see you again soon!

10/10 Excelente

Kimberly

I enjoyed the peaceful setting , no one bothered me and I was on the top floor where we see the high way it’s beautiful at night. Thank you
Se hospedó 2 noches en abril de 2024
Respuesta de Bo Hagood - General Manager, el 15 abr. 2024
Thank you for the wonderful feedback.

10/10 Excelente

Tiffany, Fenton

Le gustó: Limpieza y condiciones de la propiedad
Great customer service
Se hospedó 1 noche en abril de 2024
Respuesta de Bo Hagood - General Manager, el 15 abr. 2024
Thank you for providing your feedback. I am pleased to hear that you had an enjoyable stay.

8/10 Bueno

Danielle

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
Danielle, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center and for leaving a rating on Expedia. We trust that you had a satisfying experience and we look forward to welcoming you back in the near future.

8/10 Bueno

LaShell, Atlanta

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Thank you for the 4/5 rating, LaShell!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Atlanta Perimeter Center. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Bueno

Christy

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Thanks for the 4/5 rating, Christy!We're thrilled you enjoyed your time at Hilton Garden Inn Atlanta Perimeter Center so much! We look forward to sharing an even better experience with you soon.

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
We stayed there for spring break as they have an indoor pool. They only have 4 chairs inside and people had to sit on the ground while kids swam. Definitely need more chairs in area.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Michelle, we're delighted to hear that you chose the Hilton Garden Inn Atlanta Perimeter Center for your spring break stay. We appreciate the feedback on the seating arrangements near our indoor pool. We assure you that we take guests' comfort into consideration and your suggestions are valuable. We look forward to welcoming you back in the future.

10/10 Excelente

Folasade

Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff I interacted with were friendly and helpful, with the exception of the man who was on duty at the front desk the evening of 6th of April 2024 at about 6pm. The breakfast is rich and filling. I only had dinner once but it was delicious. It is a quiet place and i was able to rest and refresh before returning home to work. In summary, I enjoyed my stay.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Folasade, it's wonderful to hear that you had a pleasant time at the Hilton Garden Inn Atlanta Perimeter Center. It's delightful that our team members were able to provide you with the friendly service you deserve, and your enjoyment of our filling breakfast and tasty dinner brings us joy. Should there be any opportunity for improvements, we appreciate these being flagged too. We look forward to your next stay where more restful and refreshing opportunities await.

6/10 Aceptable

Essence

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
The indoor pool was freezing cold and on 2 separate occasions I had to call maintenance to let me in my room because my key wouldn’t work. On the second occasion was when they swapped out the battery that was in my door. The arms to get into the parking garage wouldn’t go up so we had to park in the parking lot next to the garage which felt a little sketchy being that it was 11 PM at night. Overall, this isn’t the worst experience I’ve had at a hotel, but I probably wouldn’t ever stay here again.
Respuesta de Customer Service, el 8 abr. 2024
Essence, we regret your stay wasn't fully up to your expectations. It's disheartening to learn about the issues you encountered with key access and parking garage entrance. Our goal is to ensure seamless experiences for our guests, and your feedback helps us identify areas needing improvement. We apologize for any inconvenience caused. It is unfortunate to hear that you might not consider staying with us again, but we hope that you will give us another chance to provide an improved, hassle-free stay in the future.

10/10 Excelente

Nicole

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good hotel. Staff very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Nicole, it's excellent to hear about your enjoyable stay at Hilton Garden Inn Atlanta Perimeter Center. We're pleased that our team members' friendliness stood out to you during your visit. We hope to have the pleasure of serving you again.

10/10 Excelente

Ambima

Se hospedó 1 noche en marzo de 2024
Respuesta de Bo Hagood - General Manager, el 15 abr. 2024
Thank you for the rating.

2/10 Terrible

RAY

Se hospedó 4 noches en marzo de 2024
Respuesta de Bo Hagood - General Manager, el 26 mar. 2024
We apologize that you did not enjoy your stay.

10/10 Excelente

Janet

Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean, nice layout, good service
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Janet, your positive words about your stay at Hilton Garden Inn Atlanta Perimeter Center are highly appreciated. We're elated to hear that you enjoyed our well-organized spaces and top-notch service. Our team members work hard to provide a clean and comfortable setting for our guests. We thank you for choosing us for your Atlanta stay and look forward to seeing you again in the future.

8/10 Bueno

J.R.

Le gustó: Limpieza y condiciones de la propiedad
There were some people just sitting in the hallway for hours. But when I told the manager he took care of it.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
We appreciate your feedback about your recent stay at Hilton Garden Inn Atlanta Perimeter Center. It's gratifying to learn that our management was able to swiftly address your concern about some guests in the hallway. Thanks for choosing us, we hope to serve you again in the future.

8/10 Bueno

Natalie

Viaje en grupo
Le gustó: Limpieza y servicios
Good for price. Parking is inconvenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Natalie, thank you for staying with us at Hilton Garden Inn Atlanta Perimeter Center. We're glad you found value in your stay. We appreciate your feedback regarding parking and we're constantly working towards improving guests' experiences. We hope to welcome you back soon.

10/10 Excelente

Claude

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Great place to stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Claude, it's great to hear you enjoyed your stay at Hilton Garden Inn Atlanta Perimeter Center. We strive to provide our guests with a pleasing and comfortable stay. Looking forward to providing another excellent experience for you in the future. Safe travels!

10/10 Excelente

layaii

Le gustó: Limpieza y condiciones de la propiedad
The restaurant & bartender was really delicious. Clean rooms, quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 10 mar. 2024
Layaii, it's wonderful to hear that your stay at the Hilton Garden Inn Atlanta Perimeter Center was enjoyable! We're thrilled you were able to experience the delightful cuisine from our restaurant, appreciate the cleanliness of our rooms, and enjoy the tranquil atmosphere. Thank you for choosing us while visiting Atlanta, and we hope to welcome you back soon.

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Comfortable, quiet, and great water pressure in the shower!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 10 mar. 2024
Andrea, we're thrilled to hear that you found comfort and tranquility during your stay at Hilton Garden Inn Atlanta Perimeter Center. It's wonderful to know that our amenities, such as the shower, enhanced your experience. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Heather

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Nice and very clean hotel. Close to shopping and dining.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 9 mar. 2024
Heather, thank you for sharing your positive experience at Hilton Garden Inn Atlanta Perimeter Center. We're glad you appreciated our pristine premises and convenient location near local shopping and dining spots. We hope to greet you again on your next visit to Atlanta.

10/10 Excelente

Jose Luis

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Quiet and safe!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 8 mar. 2024
Jose Luis, we're thrilled you appreciated the tranquility and safety during your stay at Hilton Garden Inn Atlanta Perimeter Center. We aim to provide a secure and peaceful environment for all our guests. Thank you for sharing your experience, and we look forward to having you back soon.

4/10 Malo

Ariel

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
We were placed in a room without hot water and sink became clogged and staff did not offer to relocate us to a new room
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 6 mar. 2024
Ariel, we apologize for the mishaps you experienced with the lack of hot water and sink issues during your stay. Our goal is to provide comfort to our valued guests and it seems that we fell short. Please know that our team members are typically swift in resolving these types of concerns, offering alternatives where necessary. We are truly sorry for any inconvenience this caused you and appreciate your feedback for improvement. We hope to host you again in the future, aiming to provide an experience that exceeds your expectations.