Alberca al aire libre por temporada

Opiniones de TownePlace Suites by Marriott Atlanta Alpharetta

2.5 out of 5
TownePlace Suites by Marriott Atlanta Alpharetta
7925 Westside Pkwy, Alpharetta, GA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 213 de 419 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 112 de 419 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 45 de 419 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 419 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 419 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Wesley

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

MARIO

Se hospedó 7 noches en julio de 2022
Respuesta de Ashley , el 29 jul. 2022
Hi Mario! Thank you for the reviews and for choosing to stay with us! We hope to see you again.

6/10 Aceptable

Javier

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Michele, Maracaibo, Venezuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Escogencia Perfecta
Cuando decidimos visitar Atlanta, solo estabamos seguros que el hotel que deberiamos reservar debia ser de la cadena Marriot, ya que con Marriot siempre nos ha ido bien en el pasado. Esta vez nos equivocamos....no nos fue bien....nos fue SUPER BIEN....TODO fue perfecto durante nuestra corta estadia, pero en especial la ATENCION del personal. Nunca nos habian dado un trato tan cortez, amable, desinteresado y oportuno. Desde nuestra llegada, nos sentimos como en casa, el cuido de los detalles fue extremo (100% de satisfaccion). En cuanto a las instalaciones, son comodas, completas y confortables. El hotel tiene una excelente ubicacion, ya que esta lejos del congestionamiento de Atlanta y cerca de la estacion del metro que llega a los lugares mas importantes de la ciudad. Pensamos que por todo esto y por el precio por noche es la MEJOR opcion.

10/10 Excelente

Michele, Maracaibo, Venezuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Satisfactorio
Es nuestra primera visita a Atlanta, y al escoger este hotel hemos hecho una excelente seleccion. El personal del mismo es espectacular, la atencion es esmerada y muy completa. El hotel esta bien ubicado, lejos del trafico, las habitaciones son muy comodas y la asistencia de las necesidades es extrema, free parking, free internet, etc. En resumen, por el precio por dia el hotel es fantastico. LO RECOMIENDO 100% a ojos cerrados

8/10 Bueno

??

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Robert

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I am recovering from cancet quiet area and hotel good value kinda small and bed size only negative staff is exvelleny
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Christina

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

S

Se hospedó 1 noche en abril de 2024

8/10 Bueno

S

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Tiffany

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Joseph, Auburn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful. The room was very clean and provided a comfortable stay. The only negative was that the TV was older and the screen had some burned in image issues but that didn't deter from a great stay.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Vanesha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mr. Charles and his staff are awesome!! They are always very very friendly !!!! Property is always nice and clean.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Rizwan

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms and hallways were smelly. Rooms had intense smell of marijuana. I had family with me and we checked in late night. We had to open windows to be able to breathe. Next day i asked them to give me another room but they said they didn’t have another room even though when i checked online rooms were showing available. Breakfast was very ordinary. I will never stay here again.
Se hospedó 7 noches en febrero de 2024

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Demario

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Macy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Its very peaceful
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jerry

Great people
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Excellent
Awesome place to visit and the staff it’s extremely professional and respectful.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chastidy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so nice and accommodating.
Se hospedó 2 noches en enero de 2024

4/10 Malo

Ana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Rhead

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Pippa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 24 oct. 2023
Good day Pippa, On behalf of the entire hotel team, we want to thank you for taking the time to complete a review for our property. We appreciate the wonderful ratings and will continue to work even harder so that your next stay can be even better than your last. Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assit GM Gwen , el 4 oct. 2023
Dear Christina,On behalf of the entire hotel team, we want to thank you for taking the time to complete this survey and for the wonderful ratings for our hotel,It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a wonderful day!

10/10 Excelente

Jacquelyn

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 24 oct. 2023
Good day Jacquelyn,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful ratings on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.

6/10 Aceptable

Robin Spurlock Twin

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Adequate Accommodations
Spacious room, comfortable bed, good water pressure in shower. Could use some updating. Bathroom floor seemed a bit sticky if walking on it with bare feet. Really friendly and helpful front desk staff. Free breakfast was nice. Not sure if the hotel is pet friendly (assuming so) but there was a dog in the room next door one night that barked occassionally. Fortunately, it did not bark continuosly. Easy to get to and near some restaurants, gas station.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant GM Gwen, el 4 oct. 2023
Dear Ms. Spurlock,On behalf of the entire hotel team, I want to thank you for providing feedback about your stay at our property.We appreciate all feedback as it helps us to continue to improve in areas that have been brought to our attention by wonderful guests such as yourself. I want to truly apologize for the issue you experienced with our room floors being a bit sticky. I have met with my housekeeping supervisor, housekeepers, and my maintenance team to address this issue. Please know that this is not our standard and will correct this issue immediately. We truly understand how this issue had a negative impact on your stay at our hotel. Please know that we take all surveys and issues very seriously as we want our guests to have the best stay possible when staying with us. We are also in the process of making some great changes to the property, which we are very excited about, and we hope that if you are in our area again you will give our hotel another try so that we can make your next stay much better than your last. Also to answer your question regarding our hotel being pet friendly, we are and Marriott International is pet friendly no matter where you go. We are sorry that that the pet was a little noisy and hope this will not affect your returning to stay with us in the near future.Once again, I appreciate you taking the time to share your feedback and we hope to see you again.

2/10 Terrible

Shazi

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible experience
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
Good day Shazi,Thank you for taking the time to post a review. We truly apologize for any issues you may have experienced during your stay with us. We welcome any additional feedback regarding your stay so that we can ensure to correct the issue moving forward. Again, thank you much for your survey and please feel free to contact the property manager to further discuss your concerns.Have a wonderful day!

8/10 Bueno

Molly

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 24 oct. 2023
Good day Molly,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful rating and comments on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.

8/10 Bueno

Raul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
Good day Raul,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful rating and comments on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.We hope to welcome you again soon.Have a wonderful day!

10/10 Excelente

rachel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home Away from Home
Exceptional management and care for guests. From front desk to housekeeping staff, all are considerate and accommodating. Immaculately clean room, well stocked kitchen, courtyard area even offers a gas grill for guests to use. Nice breakfast buffet; and three Starbucks less than a mile from the hotel! Highly recommend.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 2 ago. 2023
Good day Rachel,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful rating and comments on our property. It is always encouraging to see high numbers on our reviews, and we are overwhelmed with happiness! Your review has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We look forward to hosting you in the future! Once again, I appreciate you taking the time to post this review.

10/10 Excelente

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very pleasant stay!
Very satisfied with our stay. Very pleased with the level of comfort and cleanliness of the room, and the whole hotel overall. The staff was very friendly and helpful, the room was very spacious and well maintained. We stayed for only one night but the suite was very accommodating for long term stays, as well. Nice kitchenette area that even had a small stove and oven and everything you would need if you wanted to cook meals. The bed was really comfortable too. Absolutely loved that check out was at 12pm as well! Our AC was broken and wouldnt turn off but we didnt bother the staff with it since we were only staying one night. They had extra blankets so it wasnt too bad. other than that, everything was perfect! Highly recommend!
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 2 ago. 2023
Good day Courtney,We are thrilled that you enjoyed your stay! Thank you very much for the wonderful comments and for the excellent rating! We hope to serve you again in the future!

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay, very hospitable staff and cozy
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 2 ago. 2023
Good afternoon Sharon,Thank you very much for the awesome rating and for the wonderful comments.We hope to serve you again in the future!

10/10 Excelente

Adrienne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect!
Very clean and comfortable, thank you!
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 20 jul. 2023
Good day Adrienne, On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful ratings for our hotel,It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a great day and a wonderful weekend!

10/10 Excelente

Suzanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved Our Stay
The best price ever! The room was perfect! The bed was so comfortable! The staff was one of the best I’ve ever seen…extremely courteous and helpful! We’ll most definitely be back!
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 10 jul. 2023
Good day Suzanne,On behalf of the entire hotel team, we want to thank you for taking the time to post a review and for the wonderful ratings for our property. It is always encouraging to see high numbers on our surveys, and we are overwhelmed with happiness! Your survey has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We are thrilled that you will stay with us again and certainly look forward to hosting you in the future!Once again, we appreciate you taking the time to complete this survey.Have a wonderful day!

2/10 Terrible

Jeffrey

Viaje familiar con niños
No le gustó: Servicio y personal y condiciones de la propiedad
Someone at Hyatt should remind its employees what the term “hospitality” means and what is expected by customers. Try staffing the front desk so that when a guest walks into the lobby, there is staff available. Answer the phones. When a guest greets the staff member (should be vice versa to start with), acknowledge the guest and at least try to fake that you care about them as a valued customer. Make breakfast food that at least somewhat looks like the marketing photos you post throughout the hotel and try to make it edible (it’s really bad). How about this — pretend you are a legit hotel and run the place the way hotels usually run the business and make your frequent stay Hyatt members feel good about the experience. Start by firing the GM who runs this shi&hole so that staff can understand their role and what the basics of hospitality is all about. A total fail other than a nice location in the area. F.
Se hospedó 5 noches en junio de 2023

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 28 jun. 2023
Good day Ryan,On behalf of the entire hotel team, we want to thank you for taking the time to complete this survey and for the wonderful ratings for our hotel,It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a wonderful day!

10/10 Excelente

Cicero

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 13 jun. 2023
Good day Cicero,On behalf of the entire hotel team, we want to thank you for taking the time to complete this survey and for the wonderful ratings for our property. It is always encouraging to see high numbers on our surveys, and we are overwhelmed with happiness! Your survey has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this survey.We hope to welcome you again soon.

10/10 Excelente

Beth

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great job 👍
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 31 may. 2023
Good day Beth,On behalf of the entire hotel team, we want to thank you for taking the time to rate our hotel and post a comment. It is always encouraging to see high ratings, particularly when it comes from those who matter the most – you! We are thrilled you enjoyed your stay, and we hope to welcome you back in the future!Have a wonderful day!

6/10 Aceptable

Noah

Viaje familiar
Le gustó: Servicio y personal
Everything smelled like marijuana and it was a bit overpriced for the somewhat dirty, and outdated rooms.
Se hospedó 2 noches en mayo de 2023
Respuesta de General Manager, el 16 may. 2023
Dear Noah,On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property.Your survey and comments have been shared with the entire team as we will utilize it as a tool to continue to improve in areas that has been brought to our attention by guest such as yourself. We appreciate all of your feedback, and we will continue to work on improving the areas you mentioned. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this post.

10/10 Excelente

ALI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 16 may. 2023
DearOn behalf of the entire hotel team, we want to thank you for taking then time to rate our hotel. It is always encouraging to see high numbers for our hotel, and we are overwhelmed with happiness! Your survey has been shared with the entire team as a way of celebrating the great guest experiences we delivered. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this survey.We hope to welcome you again soon.

10/10 Excelente

Charlette

Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 31 may. 2023
Good day Charlette, On behalf of the entire hotel team, we want to thank you for taking the time to rate our hotel. We truly appreciate the high ratings and very happy that you enjoyed your stay! We hope to welcome you back in the future!Have a wonderful day!

2/10 Terrible

Steffanie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de General Manager, el 31 may. 2023
Dear Stephanie,On behalf of the entire hotel team, we want to thank you for taking then time to rate our hotel.We welcome any additional feedback that you can provide that will help us meet and exceed your expectations. We utilize these surveys to help us continue to focus on areas of our hotel that has been brought to our attention by wonderful guest such as yourself. Once again, I appreciate you taking the time to complete this review.

2/10 Terrible

William

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property is very old…carpets were in bad condition and windows did not seal out all the noise from the street. The place smell and it was not up to standards.
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 22 mar. 2023
Good day William,On behalf of the entire hotel team, I want to thank you for sharing about your stay at our property.We appreciate all feedback as it helps us to continue to improve in areas that has been brought to our attention by wonderful guest such as yourself. We are in the process of making some great changes to the property which we are very excited about and we hope that if you are in our area again you will give our hotel another try so that we can make your next stay much better than your last. Once again, I appreciate you taking the time to share your feedback.Have a wonderful day!

2/10 Terrible

Kimberly

Viaje familiar
Se hospedó 2 noches en enero de 2023
Respuesta de General Manager, el 22 mar. 2023
Dear Kimberly,On behalf of the entire hotel team, we want to thank you for taking then time to complete this survey.We welcome any additional feedback that you can provide that will help us meet and exceed your expectations. We utilize these surveys to help us continue to focus on areas of our hotel that has been brought to our attention by wonderful guest such as yourself. We hope that if you are in our area again you will choose our hotel as your place of stay. Once again, I appreciate you taking the time to complete this survey.

10/10 Excelente

Mary, Cumming

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It aas a great stay
Respuesta de Front Desk, el 12 nov. 2022
Thank you so much for taking time to give us feedback. Have a great day and hope to see you again!

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de Nik, el 26 oct. 2022
Thank you for taking the time out to review us! We hope your travels bring you back to us here at TownePlace Suites.

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

W

Se hospedó 5 noches en septiembre de 2022
Respuesta de AO, el 9 oct. 2022
W,Thank you so much for choosing to stay with us here at Towneplace Suites! We can't to see you again. Hope all is well.

10/10 Excelente

Deborah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Nik, el 23 sept. 2022
Thank you so much for taking time out of your day for the review, we appreciate your input and wish that you visit us again here at TownePlace Suites Marriott Alpharetta!