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Opiniones de Homestead Apart-Hotel

2.5 out of 5
Homestead Apart-Hotel
701 Black Horse Pike, Pleasantville, NJ

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 302 de 824 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 239 de 824 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 824 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 67 de 824 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 111 de 824 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Dyllan Eduardo

Le gustó: Limpieza y servicios
Good
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations, el 22 mar. 2024
Thank you for staying with us.

10/10 Excelente

Nelson manuel

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Specialist, el 28 dic. 2023
Hi Nelson,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Bueno

Dyllan Eduardo

Le gustó: Servicios
No le gustó: Limpieza
No Services
Respuesta de Guest Relations Specialist, el 10 oct. 2023
Hi Dylan,Thank you for taking the time to share your recent experience at our hotel. We value feedback from our guests as it helps us improve our services. We noticed your review mentioned "No Services," and we would appreciate it if you could provide us with more specific details about your concerns so that we can address them effectively. We look forward to hearing from you and working towards a better experience in the future.

6/10 Aceptable

Bebesita

Le gustó: Servicio y personal
👌
Respuesta de Guest Relations Specialist, el 12 ago. 2023
Hi Bebesita! Thank you for completing the survey regarding your recent stay at our property. We appreciate that you have taken the time to let us know how you perceived our accommodations. We thank you for sharing your experience and we look forward to your next visit.

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Relations Specialist, el 4 jul. 2023
Hi Fernando! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

10/10 Excelente

Amin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Relations Specialist, el 24 jun. 2023
Hi Amin! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is so rewarding to learn of your five-star experience at our hotel. Your rating will serve as an encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

6/10 Aceptable

claudi

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 8 oct. 2022
Hello claudi,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excelente

Randall

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021
Respuesta de Paco, el 17 oct. 2021
Thank you for staying with us! We hope to see you again soon!

6/10 Aceptable

Brendaliz

Viaje familiar
Se hospedó 2 noches en septiembre de 2020

10/10 Excelente

Mahmoud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno!!! Servicio limpieza y atención...
Se hospedó 3 noches en agosto de 2017

8/10 Bueno

RobertoMartin, Mar del plata. Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena relación precio confort
Muy bien. Estábamos con auto. Es necesario

8/10 Bueno

jose, north bergen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buen hotel
Muy bien. El hotel estaba limpio y ubicado en buena area

6/10 Aceptable

Christina

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations, el 24 may. 2024
Thank you for staying with us.

6/10 Aceptable

Samantha

Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations, el 20 may. 2024
Thank you for rating us.

8/10 Bueno

Darci

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THE LOCATION WAS GOOD FOR THE CONCERT AT BOARDWALK HALL. THE ONLY PROBLEM WAS THERE WAS NO POTS AND PANS TO COOK. SO THE WEEKEND WAS GOOD. WILL DEFINATELY STAY HERE AGAIN.
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Relations, el 20 may. 2024
Thank you for your feedback.

8/10 Bueno

Darci

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THE ONLY THING I DIDN'T LIKE AT THE PROPERTY WAS IT SAID FREEE HOT BREAKFAST BUT IT WAS ONLY BREAD FOR TOAST AND COLD CERAL.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations, el 17 may. 2024
Thank you for staying with us, thank you for your feedback.

10/10 Excelente

Ana, Bronx

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Relations, el 10 may. 2024
Thank you for staying with us.

10/10 Excelente

Ana, Bronx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was clean and nice they had pots pans and plates in the room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations, el 10 may. 2024
Thank you for your positive feedback.

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 5 noches en mayo de 2024
Respuesta de Guest Relations, el 10 may. 2024
Thank you for being a valued guest.

8/10 Bueno

Eleanor, HOLIDAY, FL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All employees were very friendly
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations, el 10 may. 2024
Thank you for staying with us.

6/10 Aceptable

Della Kim

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Rooms are dated. Bathtubs were rusty and paint chipping. TV remote did not work, man smoking pot at front entrance. Hotels indicates they are full efficiency but there was very limited dishes and hardly no cutlery. No coffee pot in room. Ice machines were non functional on floors 2 and 3. Noisily at night with trucks pulling in to park and sleep. Overall not the best
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations, el 5 may. 2024
Thank you for staying with us, thank you for your positive feedback.

10/10 Excelente

Melissa

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations, el 20 may. 2024
Thank you for your valued stay.

6/10 Aceptable

Suldelis

Viaje en pareja
Le gustó: Servicios
Okay
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 28 abr. 2024
Thank you for your valued rating, thank you for staying with us.

8/10 Bueno

Suldelis

Okay
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 28 abr. 2024
Thank you for your valued rating. Thank you for staying with us.

10/10 Excelente

natalee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very accessible to everything
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations, el 20 may. 2024
Thank you for staying with us.

6/10 Aceptable

CARLENE

Viaje familiar con niños
Le gustó: Servicio y personal
The kitchen area in the rooms were dusty. Luckily I brought Lysol wipes. Also the breakfast option was very limited/ cheap. I wasn’t looking for full breakfast but atleast provide quality orange juice.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations, el 26 abr. 2024
Thank you for your feedback, and thank you for staying with us.

10/10 Excelente

Oliver

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice people
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 22 abr. 2024
Thank you for your positive rating, and thank you for staying with us.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 19 abr. 2024
Thank you for your valued rating, thank you for staying with us.

8/10 Bueno

Rico

Le gustó: Servicio y personal y condiciones de la propiedad
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 15 abr. 2024
Thank you for staying with us.

10/10 Excelente

Rasheed

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 12 abr. 2024
Thank you for staying with us.

10/10 Excelente

Nathaniel

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations, el 28 abr. 2024
Thank you for your valued rating. Thank you for staying with us.

8/10 Bueno

Andrew

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
We didn’t have any significant issue. Our only suggestion would be to inform there are no plates, cups, utensils as we needed to supply them. Otherwise room was what we thought it would be, clean too.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations, el 5 abr. 2024
Thank you for staying with us, and your feedback.

2/10 Terrible

Chauntil

Viaje familiar con niños
No le gustó: Servicio y personal
A double queen studio suite w/sleeper sofa reserved online via 3rd party booking. Arrived & confirmed w/ front desk attendant the room was correct, a suite for 6. He asked how many ppl in my party. I informed him only children accompanied & the booking site advertised children stay for free. The reservation was booked with my adult son’s card. He asked for the card used on the reservation to place a $200 refundable damage deposit. I gave him the card he requested. He said he couldn’t take the card, which is completely understandable, but then continued to chastise me, condescendingly stating “You should know better,” insulting me. I gave him another payment card issued to me to place the deposit & pay for the room. The room he gave us was not the correct suite as he confirms & charging a higher price for. I asked if there would be compensation do to his error & the incorrect price point. He said there was nothing that could be done. I attempted to politely suggest acceptable resolutions. He wouldn’t let me speak & continued to interrupt me & began to yell. Any time I spoke, he shouted HELLO! Pounded his fist on the desk. I was embarrassed, frightened & defensive. He threatened police & to throw us out after 10pm & a 2 hour drive. I made it clear if he did & had my children put out in the cold after advance reservation & pay b/c of negligence & error, I would civilly sue faster than he could blink. Hotel is aesthetically pleasing. Pool is nice. Breakfast provided. Dude sucks.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 5 abr. 2024
Thank you for your stay, and positive feedback.

2/10 Terrible

Glenn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The guy at the front desk was nice. The room was extremely dated and had a foul smelll of cleaning products and they have mice. I left the hotel but at least they refunded me the 2nd night I paid for
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations, el 1 abr. 2024
Thank you for your feedback.

8/10 Bueno

ARDELL

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations, el 13 mar. 2024
Thank you for staying with us.

8/10 Bueno

Katerina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Aside from extremely loud, banging refrigerator in one of our rooms, and a lost baby with police presence in the middle of the night. Everything else was very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 2 mar. 2024
Thank you for staying with us.

10/10 Excelente

Antoinette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved it here! Definitely planning on stay again next February!!!! I think the pool area has to much chlorine all my girls were coughing and eyes were red! Overall it was great!
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations, el 1 mar. 2024
Thank you for staying with us, see you in the coming year.

8/10 Bueno

Twaijia

Le gustó: Limpieza y servicio y personal
This property is in a great location, it was clean, and had free breakfast despite having a kitchen in every room... sets them apart from the rest because that is unheard of. The staff was phenomenal and was always willing to help.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations, el 1 mar. 2024
Thank you for your positive feedback, thank you for staying with us.

8/10 Bueno

MICHAEL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very nice , rooms were clean .
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations, el 26 feb. 2024
Thank you for your valued rating and positive feedback.

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 1 mar. 2024
Thank you for your valued business.

6/10 Aceptable

Mirna

Le gustó: Servicio y personal
No le gustó: Limpieza
The property was very convenient to stay at. Staff was very courteous and nice. The room was nice, except bathroom had roaches crawling at night. The tub was dirty.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations, el 26 feb. 2024
Thank you for staying with us and your feedback.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
FELT SAFE
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 24 feb. 2024
Thank you for your valued rating and feeling safe for your stay, and thank you for staying with us.

8/10 Bueno

Rashaun

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations, el 23 feb. 2024
Thank you for your valued rating. Thank you for your recent stay with us.

10/10 Excelente

Benjamin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and the staff was friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations, el 23 feb. 2024
Thank you for your positive feedback, thank you for your stay.

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely great
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 23 feb. 2024
Thank you for your valued rating, thank you for your stay.

6/10 Aceptable

Edward

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The condition of the property wasn’t the best plus the inside like the garden tub needs update looks like just wasn’t clean. Average upcoming but not recommend wouldn’t be a full stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 23 feb. 2024
Thank you for your honest rating, and feedback, thank you for your stay.

2/10 Terrible

Trevor

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Absolutely a filthy dive.. i only booked the place because the room had a jacuzzi. To which was the most ghetto filthy and busted up jacuzzi I've ever seen in a hotel. The walls in the bathroom had stains, the sofa ans fabric chairs were completely filthy and staind. The kitchen are was beat to hell with missing doors and broken parts.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 23 feb. 2024
Thank you for your honest rating, and feedback, thank you for your stay.

8/10 Bueno

Gizelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 23 feb. 2024
Thank you for your honest rating, thank you for your recent stay.

10/10 Excelente

Antoinette

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place is awesome!!! Will book here everytime for a.c trips. Great customer service everyone is delightful and nice!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 18 feb. 2024
Thank you for your valued rating and feedback, see you in the near future for your stay.

8/10 Bueno

Daryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 10 noches en enero de 2024
Respuesta de Guest Relations, el 18 feb. 2024
Thank you for your valued rating, thank you for staying with us.