My daughter stayed here in route from a medical procedure. The property insisted that her reservation was not valid, even though she shared reservation documentation that it was. I was on the phone with Expedia for nearly an hour while they begged the property to allow her to stay there while I had already paid in advance. There were times where I thought I would lose payment & would have to book my daughter a room elsewhere, but Expedia stuck it out & worked through the issue. Expedia was amazing, while the hotel was not. In the end she was able to stay there. I’m grateful to the hotel & especially grateful to Expedia for that. Please do yourself a favor & do not book third party through this hotel. Otherwise, they were a great place to stay.