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Opiniones de Airedale Boutique Suites

4.5 out of 5
Airedale Boutique Suites
380 Queen Street, Auckland

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 274 de 353 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 66 de 353 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 353 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 353 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 353 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Arleth María

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 2 noches en abril de 2024
Respuesta de Stacey, el 18 abr. 2024
Dear Arleth,Thank you for your great review/Kind Regards,

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was more then excelent really enjoy my stay here, i will definitely will come back!!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Stacey, el 11 ago. 2023
Dear Luis,Thank you for your review and feedback, we are thrilled you enjoyed your stay and look forward to welcoming you back again soon!Kind Regards,Stacey

10/10 Excelente

Carl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, great. Two issues: 1-Little to no options for tv viewing in room. 2 - VIP benefits should be more substantial and explicit. Customers shouldn’t have to ask for them or be made to feel awkward for asking for them.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Jamie

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Vishnu, el 21 may. 2024
Dear Jamie,Thank you very much for your review. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again.

10/10 Excelente

Winonah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value, spacious modern room in very close to main shopping district in Queen street
Se hospedó 3 noches en abril de 2024
Respuesta de Vishnu, el 21 may. 2024
Dear Winonah,Thank you very much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We look forward for your next stay.

10/10 Excelente

Warwick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely blown away by how good this hotel was! The staff were amazing and the room and styling was awesome! 5 star accommodation at 2 star pricing! This will be our go to place whenever we stay in town, loved it!
Se hospedó 1 noche en mayo de 2024
Respuesta de Stacey, el 21 may. 2024
Dear Warwick,Thank you so much for your wonderful review and feedback, we are so thrilled you had a great stay with us and look forward to welcoming you back on your next visit.Kind Regards,

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nicely renovated, quality mini bar, comfy bed, lovely check in and check out staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Stacey, el 21 may. 2024
Dear Sandra,Thank you, we appreciate your great feedback.Kind Regards,

10/10 Excelente

carrie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked everything about this hotel. Really enjoyed the hotel and the location. Quiet and comfy.
Se hospedó 3 noches en abril de 2024
Respuesta de Stacey, el 15 may. 2024
Dear Carrie,Thank you for your great review, we are so pleased you enjoyed your stay with us.Kind Regards,

6/10 Aceptable

Jodi

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Stacey, el 15 may. 2024
Dear Jodi,Thank you, we appreciate your review.Kind Regards,

10/10 Excelente

Han Ny

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2024
Respuesta de Stacey, el 15 may. 2024
Thank you for your 5/5 review.Kind Regards,

10/10 Excelente

Georgina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved my solo stay at Airedale. The room was beautiful and had fabulous amenities. I slept very well and the staff made me feel cared for. I would love to visit again with my family.
Se hospedó 4 noches en mayo de 2024
Respuesta de Stacey, el 9 may. 2024
Dear Georgina.Thank you for your wonderful feedback, we are so pleased you enjoyed your stay with us and we look forward to welcoming you back with your family next time.Kind Regards,

8/10 Bueno

TAKASHI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a trouble with water splashing out of under shower booth door. However, we really enjoyed nespresso coffee very much!
Se hospedó 5 noches en abril de 2024
Respuesta de Stacey, el 9 may. 2024
Dear Takashi,Thank you for your great review, we are so pleased you enjoyed our espresso machines. Thank you for your feedback regarding your shower, our maintenance team has rectified this.Kind Regards,

10/10 Excelente

Colin

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
extremely good value. clean and comfortable. extremely friendly and helpful staff
Se hospedó 3 noches en mayo de 2024
Respuesta de Stacey, el 7 may. 2024
Dear Colin,Thank you for your great review and feedback, we are so pleased you enjoyed your stay with us and the team provided you with friendly and helpful service.Kind Regards,

8/10 Bueno

Cathie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant room. Well resourced gym.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 29 abr. 2024
Dear Cathie,Thank you for your review and feedback, we are so pleased you enjoyed your room and our guest gym facilities.Kind Regards,

10/10 Excelente

Paula

Se hospedó 1 noche en abril de 2024
Respuesta de Vishnu, el 21 may. 2024
Dear Paula,Thank you for the positive review! We are delighted to hear that you had such a great experience. We strive to provide excellent customer service and we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.

10/10 Excelente

Siran

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with very comfortable bed
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 29 abr. 2024
Dear Siran,Thank you for your great review and feedback.Kind Regards,

10/10 Excelente

Kathryn

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Stacey, el 29 abr. 2024
Dear Kathryn,Thank you for your 5/5 review, we are so pleased you enjoyed your stay.Kind Regards,

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really spacious room for the price - better than most. No sound leakage from the windows or walls so it was nice and quiet.
Se hospedó 2 noches en abril de 2024
Respuesta de Stacey, el 26 abr. 2024
Dear Sarah,Thank you for your great review, we are so pleased you find your room quiet & spacious. Our windows are double glazed which keeps the street noise out and makes for a relaxing stay.Kind Regards,

10/10 Excelente

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were very nicely updated. Great quality for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 23 abr. 2024
Dear Justin,Thank you for your review, we are so pleased you enjoyed your room and stay with us at Airedale.Kind Regards,

10/10 Excelente

Karen

Viaje en pareja
It’s our second time we have stayed at the Airedale. Always excellent service, clean rooms with good amenities. The robes a lovely touch and we were grateful for the umbrellas on such a rainy night. Will definitely be back.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 21 abr. 2024
Dear Karen,Thank you for your great review and feedback, we are so pleased to hear you enjoying staying with us, umbrella's were definitely needed this past weekend! We look forward to welcoming you back to Airedale on your next visit to Auckland.Kind Regards,

10/10 Excelente

Katie

Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 9 may. 2024
Dear Katie,Thank you for your 5/5 review.Kind Regards,

8/10 Bueno

Mandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
A trendy hotel with a nice restaurant this would be excellent if there was any parking and if the corridors were repainted. Arriving by car I was directed to the city parking structure a block or so away. Having just arrived in Auckland this was really awkward. The roadwork right outside the hotel made this worse and I just parked my rental car and used taxis during my stay. Still, the staff was really nice and helpful and the room clean and comfortable. However, the corridor leading to our room was unfortunately painted black. Why? It felt like a fire trap. Fashionable, yes. But did I enjoy staying here? Well, not really. Might be best for younger people and certainly not for those of us with walking issues.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey, el 18 abr. 2024
Dear Mandy,Thank you for your review, we appreciate your feedback. We have valet parking available daily for all guests to utilise as parking can be difficult to find in the city at the best of times. The external road works that you encountered during your stay in February has now been completed which is fantastic.Kind Regards,

10/10 Excelente

Jesse

Se hospedó 4 noches en abril de 2024
Respuesta de Stacey, el 7 may. 2024
Dear Jesse,Thank you, we appreciate your 5/5 review.Kind regards,

10/10 Excelente

E G

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Stacey, el 18 abr. 2024
Dear EG,Thank you for your 5/5 review.Kind Regards,

10/10 Excelente

Tania

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great convenient location, spacious well-equipped room.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 11 abr. 2024
Dear Tania,Thank you for your great review, we are so pleased you enjoyed our spacious rooms and fantastic central city location.Kind Regards,

10/10 Excelente

Caroline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff. Great location.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 9 abr. 2024
Dear Caroline,Thank you for your great review, we are so pleased the team looked after you well.Kind Regards,

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very helpful and friendly. No complaints at all. We were in Auckland for a special occasion, all topped off by a wonderful hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey, el 9 abr. 2024
Dear Louise,Thank you for your lovely review and feedback, we are so pleased you enjoyed your stay with us at Airedale.Kind Regards,

10/10 Excelente

Jenny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location close to restaurants and shopping. Clean, modern with helpful staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 4 abr. 2024
Dear Jenny,Thank you for your great review, we are so pleased you enjoyed your stay with us.Kind Regards,

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable bed and seating area
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 3 abr. 2024
Dear Julia,Thank you for your great review.Kind Regards,

10/10 Excelente

Qian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice neat hotel. In a quiet area in downtown.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 3 abr. 2024
Dear Qian,Thank you for your great review.Kind Regards,

10/10 Excelente

Kelsey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely awesome. Would highly recommend. Great location, clean environment, nice ambiance, and friendly people. We even got welcomed with a personalized card, upgraded to a room with a view and Easter chocolate.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 3 abr. 2024
Dear Kelsey,Thank you for your great review. We are so pleased you enjoyed your stay with us and your Easter chocolate.Kind regards,

4/10 Malo

Sailej

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
We stayed at the Airedale suites at Queens street for 3 short nights .we found it to be a great location in Auckland CBD , friendly and helpful staff with a smile however , the we found the rooms were left uncleaned for the 3 days . The toilets and vanity and the mirror all left dirty which was a huge disappointment for us . After a long day of activities and sight seeing , we would come back to uncleaned amenities and that didn’t leave a great impression on us.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great hotel. Staff were super friendly and helpful. The breakfast was delicious. Definitely would recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 31 mar. 2024
Dear Christopher,Thank you for your great review, we are so pleased you enjoyed your breakfast in our Trocadero Restaurant & Bar and that the team ensured you were well looked after.Kind Regards,

10/10 Excelente

Anika

Viaje en pareja
Le gustó: Limpieza y servicio y personal
I liked how nice and clean and always nice service always greeted when seen. What I didn’t like was how small the bathroom was
Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey, el 31 mar. 2024
Dear Anika,Thank you for your great review, we appreciate your feedback.Kind Regards,

10/10 Excelente

Navishal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 31 mar. 2024
Dear Navishal,Thank you for your 5/5 review.Kind Regards,

10/10 Excelente

Millie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really reasonable price for the location and the staff was really friendly and flexible with our changing plans. The whole experience was super easy and no stress which I don’t tend to get as a young person trying to organise accommodation. The room was spacious and clean with everything you’d need and more. Would definitely recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 28 mar. 2024
Dear Millie,Thank you for your great review, we are so pleased you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Auckland.Kind Regards

10/10 Excelente

Ashleigh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff and service.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacey, el 26 mar. 2024
Dear Ashleigh,Thank you for your great feedback, the team will be thrilled to read this.Kind Regards,

10/10 Excelente

Daniel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff who were willing to assist.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 26 mar. 2024
Dear Daniel,Thank you for your great review, we are so pleased the team ensured you were well looked after.Kind Regards,

10/10 Excelente

Benjamin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very helpful, the hotel extremely clean and very safe. Beautiful in every aspect. The restaurant attached had excellent choices for breakfast. We will stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 21 mar. 2024
Dear Benjamin,Thank you for your great review, we are so pleased you enjoyed the details of our refurbishment and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 Bueno

Sydnye

Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey, el 9 abr. 2024
Dear Sydnye,Thank you, we appreciate your review.Kind Regards,

10/10 Excelente

Craig

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second time at this hotel great location and great rooms. Pity that there appeared to not be enough staff for breakfast, with over 1/2 wait for the order to be taken, thus no coffee while waiting for the order to be taken. On the upside it is not a buffet breakfast. Food was great and worth the wait.
Se hospedó 1 noche en marzo de 2024
Respuesta de Vishnu, el 17 mar. 2024
Dear Craig,Thank you for taking the time to provide feedback on your experience with our hotel. We apologise that you had to wait for an extended period of time for your breakfast. We value your feedback and take it very seriously. We are continuously working to improve our services and to make sure you see the changes during your next stay. Thank you again.

10/10 Excelente

Susanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful luxury hotel with everything you need!
Se hospedó 1 noche en marzo de 2024
Respuesta de Vishnu, el 17 mar. 2024
Dear Susanna,Thank you very much for taking time to leave us a review. We are thrilled that you had a good stay with us and we look forward to serve you again.

6/10 Aceptable

Robert

Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 9 abr. 2024
Dear Robert, Thank you, we appreciate your review.Kind Regards,

10/10 Excelente

Caroline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 11 mar. 2024
Thank you Caroline,We appreciate your review.Kind Regards,

8/10 Bueno

Austra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very helpful and accommodating. When our kayaking excursion was cancelled due to the weather , they were glad to suggest alternatives. Our vacation was not spoiled.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey, el 11 mar. 2024
Dear Austra,Thank you for your review, we are glad we could assist you with alternative sightseeing options whilst here in Auckland.Kind Regards,

8/10 Bueno

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey, el 11 mar. 2024
Thank you Rachel, we appreciate your review.Kind Regards,

10/10 Excelente

Carrie, Lakewood

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is in a great location for walking along Queen Street for shopping and dining. Our room was very comfortable - although the bathroom was a bit small. The staff could not have been nicer or more accommodating. From keeping our luggage early to arranging an early take-away breakfast for us, they were always pleasant and helpful. Do yourself a favor and eat at the restaurant - the food was fabulous! Just be sure to get to breakfast early, they get pretty busy after 9.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 11 mar. 2024
Dear Carrie,Thank you for your great review, we are are so pleased we could look after you during your stay, Thank you for the wonderful feedback.Kind Regards,

10/10 Excelente

Gladys

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the size of the room, bed was fantastic, location was good, and the food at the restaurant was great
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 11 mar. 2024
Dear Glady's,Thank you for your review, we are so pleased you enjoyed your stay with us and enjoyed your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 Bueno

Ron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was spacious and very comfortable
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey, el 4 mar. 2024
Dear Ron,Thank you for your review, we are so pleased you had a comfortable stay and enjoyed your room.Kind Regards,

10/10 Excelente

Seth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super convenient location and very nice accommodations. The breakfast was more than one could eat (which was perfect for hungry travelers)
Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey, el 7 mar. 2024
Dear Seth,Thank you for your great review, we are so pleased you enjoyed your stay with us and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,