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Opiniones de The Esplanade Hotel

4 out of 5
The Esplanade Hotel
1 Victoria Road, Auckland

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 188 de 441 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 165 de 441 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 441 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 441 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 441 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Aine

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very run-down property with uncomfortably hard beds and sporadic food and beverage service.
Se hospedó 2 noches en marzo de 2024
Respuesta de Esplanade Team , el 29 abr. 2024
We are sorry to have let you down. We value your comments and will work hard to make the experience better for travellers.Thank you!

6/10 Aceptable

lia

Viaje en grupo
No le gustó: Limpieza
It’s a heritage building and has a lovely view
Se hospedó 1 noche en abril de 2024
Respuesta de Esplanade Team , el 29 abr. 2024
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thanks!

8/10 Bueno

Keneti

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful historical place in beautiful Devonport. Its age shows but room was clean staff friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Esplanade Team , el 14 abr. 2024
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were excellent with late arrival after a hold up on our end. Real milk would be heaps better.
Se hospedó 1 noche en marzo de 2024
Respuesta de Esplanade Team , el 14 mar. 2024
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

justin, Baltimore

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel has a spectacular location right by ferry terminal. The rooms were large and had high ceilings with water view. The reception closes at 8pm and we felt a bit lonely in the hotel. Able to swim right off the beach by hotel. Wonderful. Best local restaurants were French Cafe and Signal Hill. About 45 minutes to airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Esplanade Team , el 4 mar. 2024
•Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

AKIKO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
海岸の岬にある綺麗な伝統のあるホテルで居心地が良かったです。オーシャンビューの乙女チックなお部屋は女性に人気が高そうで花柄の壁紙が可愛くて、気分が良かった。岬なので、180度、海岸で見晴らしが良く、ヨットが浮かんでいてロマンチックだった。フェリーの駅も目の前であり、近くの図書館もWiFiが使えて重宝しました。レストランも多く、大きなスーパーも近くにあり、とても便利で過ごしやすかった。世界の良いリゾートの一つに入れました。また、行きたい場所です。ありがとうございました。
Se hospedó 1 noche en febrero de 2024
Respuesta de Esplanade Team , el 1 mar. 2024
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

MEGAN

Viaje en pareja
Le gustó: Servicio y personal
Great location and many period features. But, very dated in areas tho, including heavy white paint on light fittings, terrible cheap bathroom ware and v heavy windows that were only able to be propped open by tiny metal rods, one roll loo paper for entire stay...cheap flimsy duvet, bottles of water with labels ripped off them, springs in bed coming thru but at least comfortable...you get the picture, also fan no portable air con, for the price we paid ($300 for one night) surely you can afford to give us a portable aircon unit. The area outside bar downstairs that closed v early and seemed to have an identity crisis full of braying local boomers - area around it dirty and butts etc, made up for by terrific view and location. Room had the most lovely linen chairs tho, pair of binocular would have been nice touch, so overall - a real hit and miss affair. Perhaps also arrange something for on-street parking for guests, maybe rent a carpark somewhere after hours or suggest New World carpark etc, was cruise ship season and no parks anywhere, had to risk leaving it in a 120 min park.
Se hospedó 1 noche en febrero de 2024
Respuesta de Esplanade Team , el 10 feb. 2024
•We apologize for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travellers. Thank you

6/10 Aceptable

anthony

Le gustó: Limpieza
Well situated in a great village
Se hospedó 1 noche en febrero de 2024
Respuesta de Esplanade Team , el 8 feb. 2024
Thanks for your review. We would be more than happy to welcome again.

8/10 Bueno

Brent

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Is a nice character old hotel, could do with some TLC and room service but a pleasant place to stay and was very convenient for our purpose.
Se hospedó 1 noche en febrero de 2024
Respuesta de Esplanade Team , el 7 feb. 2024
•Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to explore Auckland
Great holiday. The Esplanade is perfectly placed to catch the ferry downtown and Devonport is lovely with interesting shops and great beaches.
Se hospedó 6 noches en enero de 2024
Respuesta de Esplanade Team , el 25 ene. 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

Heidi

Viaje en pareja
No le gustó: Condiciones de la propiedad
Average stay, room could do with a lot of r&m, old building with character. Clean enough but a lot of wear and tear. The location is excellent to get around
Se hospedó 2 noches en enero de 2024
Respuesta de Esplanade Team , el 25 ene. 2024
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thanks!

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
From Check-In to Check-out the staff where friendly and helpful.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Esplanade Team , el 1 ene. 2024
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thanks once again.Team Esplanade.

8/10 Bueno

Paul

Le gustó: Limpieza y servicio y personal
The location is great - right near the water in Devonport. I got a free park right outside. While the room wasn’t fancy and wouldn’t be for everyone, it was actually pretty cool that its an older building and still has that character. The room was dark, quiet and the bed was comfortable. For the price (which was very reasonable), I was happy and would stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Team , el 14 dic. 2023
Many thanks for your kind comments. We are glad that you had a wonderful stay. Will be more than happy to welcome you again!

10/10 Excelente

Angharad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Historic gem on the waterfront. Many thanks for the stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Esplanade Team , el 11 dic. 2023
Thanks for your kind words. We hope you had a wonderful stay and will be more than happy to welcome you again in the future!!

10/10 Excelente

Katie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and perfect spot
Se hospedó 1 noche en noviembre de 2023
Respuesta de Esplanade Team , el 30 nov. 2023
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

Francesco

Se hospedó 5 noches en noviembre de 2023
Respuesta de Esplanade, el 23 nov. 2023
Thank you so much for your great review.We are glad that you can recommend us.Thank you again.

8/10 Bueno

Dan Shang

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful scenic hotel
This is a historical hotel. It used to be a great and attractive hotel. Its scenic view is great However， the elevator is old and makes some noise. As a whole, compare to other hptel in auckland it does still deserve to book and live in this hotel at this price.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Esplanade Team , el 18 nov. 2023
Thank you so much for your concerns and lovely comments too. Being a historic place there are a few things that we had to consider but we really do value your comments

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stunning views, close to transport, city, Waiheke, excellent beaches. Lovely cotton sheets, great food, bar and entertainment.
Se hospedó 3 noches en octubre de 2023
Respuesta de Esplanade Team , el 10 nov. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excelente

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well appointed and very well laid out
Se hospedó 1 noche en octubre de 2023
Respuesta de Esplanade Team , el 23 oct. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Comfortable stay
The hotel was convenient and comfortable, it was a little dated but functional. I did not use the restaurant however it was good to know that there was one on site. I was a little disappointed that the check-in lady did not give me correct information regarding the ferry sailings, but it didn't ruin the trip. I was surprised how quiet it was in the room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Esplanade Team , el 6 oct. 2023
Thank you for the lovely comments. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. In regards to Ferry sailing info, it was a misinterpretation. We would never give you a info that we are not sure of. Due to weather & operational reasons the sailings schedule change frequently. So, We wanted you to double check with the fullers before planning your journey. As mentioned hopefully it wasn't ruined. We would love to have you back!

8/10 Bueno

Alan

Le gustó: Limpieza y condiciones de la propiedad
Excellent location close to Devo and the ferry. Nice vibe in the place.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Esplanade Team , el 9 sept. 2023
•Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!

10/10 Excelente

Linda

Se hospedó 1 noche en agosto de 2023
Respuesta de Esplanade Team , el 25 sept. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

6/10 Aceptable

Glenn

Le gustó: Limpieza
I thought great...let's stay at a pub north of Auckland. The villiage around the hotel is great. The room was ok for a night, but there is no atmosphere, no restaurant, no breakfast....it's sad, nice place but just was a bit dead
Se hospedó 1 noche en agosto de 2023
Respuesta de Esplanade Team , el 25 ago. 2023
We are sorry to have let you down. We value your comments and will work hard to make the experience better for travellers. Thank you!

10/10 Excelente

shane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Esplanade Team , el 18 ago. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Beverley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Handy to ferry and bus. Property old but kept in nice condition.
Se hospedó 2 noches en mayo de 2023
Respuesta de Esplanade Team , el 30 may. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Chor Man Albert

Se hospedó 4 noches en mayo de 2023
Respuesta de Esplanade Team , el 25 may. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

Bruce

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en abril de 2023
Respuesta de Esplanade Team , el 16 jun. 2023
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you!

8/10 Bueno

Johnny

Le gustó: Limpieza y servicio y personal
Nice and handy to everything. Nice staff. Clean and tidy.
Se hospedó 1 noche en mayo de 2023
Respuesta de Esplanade Team , el 22 may. 2023
We appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.Thank you!

10/10 Excelente

Mike

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A beautiful hotel with amazing view over the harbour and so convenient to everything. I loved this place.!!
Se hospedó 1 noche en mayo de 2023
Respuesta de Esplanade Team , el 21 may. 2023
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property in excellent location
Se hospedó 1 noche en mayo de 2023
Respuesta de Esplanade Team , el 11 may. 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thank you!

10/10 Excelente

Dave

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional service.
Se hospedó 2 noches en abril de 2023
Respuesta de Esplanade Team , el 1 may. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

8/10 Bueno

Toni

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Team Esplanade, el 19 abr. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Christiane

Se hospedó 1 noche en abril de 2023
Respuesta de Esplanade, el 17 abr. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Malo

Charles

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The building and position is beautiful - the condition of the property is dilapidated and the bed belongs in the tip. Mattress old and bed base floppy. Also the linen was Kmart quality. We supposedly got an upgrade because they couldn't serve breakfast - heaven only knows what we were upgraded from. No parking - guests are expected to go and move their cars unless they pay public parking fees. Staff were friendly (especially bar staff) and position in Devonport really lovely.
Se hospedó 1 noche en abril de 2023
Respuesta de Esplanade, el 15 abr. 2023
Dear Guest,We apologise for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travellers. Thank you!

10/10 Excelente

Molly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Massive room, lovely high ceilings. There had obviously been a water leak somewhere as there was a musty carpet smell going on. But that happens in amazing old buildings with so much heritage. Room was massive, shower pressure was fantastic. Staff were friendly.
Se hospedó 1 noche en abril de 2023
Respuesta de Esplanade, el 14 abr. 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

8/10 Bueno

Glenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Fabulous position with fab views
Se hospedó 1 noche en abril de 2023
Respuesta de Dalip, el 11 abr. 2023
•We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Team Esplanade

10/10 Excelente

Wayne

Se hospedó 1 noche en marzo de 2023
Respuesta de Esplanade Team , el 27 mar. 2023
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you!

8/10 Bueno

Annette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location, and our room was nice and quiet.
Se hospedó 1 noche en marzo de 2023
Respuesta de Esplanade Team , el 25 mar. 2023
•Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

2/10 Terrible

TAE

Se hospedó 1 noche en marzo de 2023
Respuesta de Esplanade Team , el 22 mar. 2023
We are very sorry to hear that you didn't have a great experience in our hotel. We have taken your feedback on board and will strive to make improvements accordingly.Thank you!

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location. Quiet and picturesque.
Se hospedó 3 noches en marzo de 2023
Respuesta de Esplanade Team , el 9 mar. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excelente

Heather

Se hospedó 2 noches en febrero de 2023
Respuesta de Esplanade Team , el 3 mar. 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

8/10 Bueno

Richard

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Historic
Se hospedó 1 noche en febrero de 2023
Respuesta de Esplanade Team , el 28 feb. 2023
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

6/10 Aceptable

Peter

Le gustó: Comodidad de las habitaciones
It was a bit run down cobwebs and some damp patches. but worse of all there was no table to plug the kettle in so had to sit on floor then went on the hunt for the cups and found them in the tv cupboard
Se hospedó 1 noche en febrero de 2023
Respuesta de Esplanade Team , el 28 feb. 2023
We apologize for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travelers. Thank you!

10/10 Excelente

Lilly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023
Respuesta de Esplanade Team , el 9 feb. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Take care!

10/10 Excelente

Ashvat

Viaje de negocios
Le gustó: Servicio y personal y servicios
Very friendly staff and an excellent place to stay. If I have to visit Auckland, I will chose only this place
Se hospedó 1 noche en enero de 2023
Respuesta de Esplanade Team , el 2 feb. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 Excelente

Adolfo

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2023
Respuesta de Esplanade Team , el 7 mar. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Bueno

Amber

8/10 Bueno

Rachel

Se hospedó 1 noche en diciembre de 2022
Respuesta de Esplanade Team , el 26 ene. 2023
Thank you for taking the time to review your stay with us. We will be more than happy to welcome you again.

8/10 Bueno

Paddy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Makes the most of its historical status - its been an icon on the Devonport waterfront for a long time. Facilities good but a little tired. Barman/concierge was helpful and friendly.

10/10 Excelente

Duy Chi

Respuesta de Esplanade Team , el 10 nov. 2023
Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.Cheers!