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Opiniones de Embassy Suites by Hilton Round Rock

2.5 out of 5
Embassy Suites by Hilton Round Rock
270 Bass Pro Drive, Round Rock, TX

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 260 de 343 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 343 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 343 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 343 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 343 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El desayuno incluido es muy bueno
Se hospedó 6 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Jose, Mcallen

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Hermilo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio y atención del personal
Se hospedó 6 noches en diciembre de 2023
Respuesta de Diana, el 13 feb. 2024
Estimado Sr. Lopez, Agradecemos sinceramente sus amables palabras sobre el servicio y la atención brindados por nuestro personal. En Embassy Suites Round Rock, nos esforzamos por proporcionar un servicio excepcional a todos nuestros huéspedes, y es un placer saber que hemos cumplido con sus expectativas durante su estadia.Valoramos enormemente su reconocimiento y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Atentamente,La gerencia

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Genaro

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Emilio

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Todo bien , lastimosamente hay que avisar para que hagan aseo de la habitación

4/10 Malo

Emilio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien pero Expedia hizo mal la reserva
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Emilio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel , todo perfecto
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Ana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gustó que teníamos tres noches y ninguno de los días nos limpiaron el cuarto a pesar qué se avisó en front desk porfavor favor de regresarme la llama
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Ernesto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo execelente,solo al elevador le faltaba limpie
Se hospedó 3 noches en junio de 2022
Respuesta de Travis C -GM, el 27 jun. 2022
Thank you so much for taking the time give us a review. We're glad to see that you enjoyed your stay! We hope to see you the next time you're in Round Rock

10/10 Excelente

AIDA, AUSTIN

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacious amd super clean and they had Netflix! Awesome !
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Danni

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic place with plenty of gathering place for groups and attached bar/restaurant
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent hotel
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Brenda, Louisville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was beautiful. Our room smell like a very strong cigarette but only the sitting area. We complained. Other than that everything was lovely and breakfast was great and included.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Christina

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very clean and in a nice location. Unfortunately, we were unable to enjoy the breakfast because they dont serve until 7am on the weekends
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jan

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Friendly staff. Clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie , el 25 abr. 2024
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and hope you had a wonderful experience with us.Your feedback means a lot to us, and we're grateful for the time you took to share it. We're always striving to improve our services, and your insights help us in this endeavor.We're delighted to hear that you had a positive experience, and we can't wait to welcome you back again soon. If there's anything specific you'd like to see or any suggestions you have for us, please don't hesitate to reach out.Once again, thank you for choosing Embassy Suites of Round Rock. We look forward to your next visit

10/10 Excelente

Cuong

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shopping
Se hospedó 1 noche en abril de 2024
Respuesta de Stephanie , el 25 abr. 2024
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and hope you had a wonderful experience with us.Your feedback means a lot to us, and we're grateful for the time you took to share it. We're always striving to improve our services, and your insights help us in this endeavor.We're delighted to hear that you had a positive experience, and we can't wait to welcome you back again soon. If there's anything specific you'd like to see or any suggestions you have for us, please don't hesitate to reach out.Once again, thank you for choosing Embassy Suites of Round Rock. We look forward to your next visit

8/10 Bueno

Dwayne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was outstanding very nice.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

8/10 Bueno

Marcus

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the breakfast and happy hour. Bed and pillows were not comfortable. Shower was slippery when getting in and out.
Se hospedó 6 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and the opportunity to serve you.We sincerely apologize for any inconvenience you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of meeting your expectations on this occasion.Please know that your feedback is invaluable to us, and we are constantly striving to improve our services. We hope that you will give us another chance to exceed your expectations in the future. If there's anything specific you would like us to address or improve upon, please do not hesitate to let us know.Once again, thank you for choosing Embassy Suites of Round Rock. We value your loyalty and hope to have the opportunity to welcome you back and provide you with an exceptional experience

6/10 Aceptable

Lynn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was beautiful but our room wasn’t ready at 3:00 PM so we had to wait about 30 minutes in the lobby. The hotel was FULL of teenagers who were up all night and running down the halls. I think because it was a holiday weekend there were more kids than usual. Overall no complaints except our room wasnt ready
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock for your recent stay. We truly appreciate your patronage and the opportunity to serve you.We sincerely apologize for any inconvenience you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of meeting your expectations on this occasion.Please know that your feedback is invaluable to us, and we are constantly striving to improve our services. We hope that you will give us another chance to exceed your expectations in the future. If there's anything specific you would like us to address or improve upon, please do not hesitate to let us know.Once again, thank you for choosing Embassy Suites of Round Rock. We value your loyalty and hope to have the opportunity to welcome you back and provide you with an exceptional experience

10/10 Excelente

Adriana, las vegasnv

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

8/10 Bueno

Alfredo

Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Mauricio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Chastity

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk employees are amazing and kind. The housekeeper staff amazing.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

8/10 Bueno

Griffin

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
The breakfast
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Christopher, McGregor

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

John, Austin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Richard

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed the suite-style of the rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Elisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and clean
Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Marie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love being here, the stuffs are very nice and always make sure you have everything you need.
Se hospedó 3 noches en febrero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Kristian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Mr. NavaThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are delighted to hear that you had a great experience and enjoyed your time at the hotel. We strive to provide exceptional service and comfort to all our guests, and it is rewarding to know that we met your expectations.If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back on your future visits to Round Rock.Warm regards,

10/10 Excelente

Paul, Rowlett

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Another great stay. Thank you.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

8/10 Bueno

A'kia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

B.J.

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was so friendly and helpful! The rooms and lobby were also very clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Mr. Rollo,Thank you very much for your kind words regarding your recent stay at Embassy Suites Round Rock. We are thrilled to hear that you found our staff to be friendly and helpful, and that you were pleased with the cleanliness of our property.Providing exceptional service and maintaining a clean and welcoming environment for our guests are top priorities for us, and we are delighted that we were able to meet your expectations in these areas.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best,

10/10 Excelente

Fredrick

Se hospedó 2 noches en febrero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Deanie

Se hospedó 1 noche en febrero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

10/10 Excelente

Maurice

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Mr. JonesThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

10/10 Excelente

Brett

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay. Very nice and the beds were so comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear GuestThank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

10/10 Excelente

johnny

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

10/10 Excelente

??

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

6/10 Aceptable

Sapta G

Viaje de negocios
Se hospedó 2 noches en enero de 2024
Respuesta de Stephanie, el 7 abr. 2024
Thank you for choosing Embassy Suites of Round Rock by Hilton for your recent stay. We truly appreciate your decision to stay with us and hope that your experience exceeded your expectations.We're delighted to have had the opportunity to host you, and we look forward to welcoming you back again soon. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing Embassy Suites of Round Rock by Hilton. We can't wait to see you again!

6/10 Aceptable

Sapta G

Se hospedó 1 noche en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We sincerely apologize that your experience did not meet your expectations.We value your feedback greatly and would appreciate the opportunity to understand more about your concerns so that we can address them appropriately. Your satisfaction is of utmost importance to us, and we would like to ensure that any issues encountered during your stay are promptly resolved.Please feel free to contact us directly to discuss your experience further or to provide any additional feedback you may have. We are committed to ensuring that all our guests have a positive and enjoyable experience, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

10/10 Excelente

Casey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for my family!!
Great stay!! Very clean facilities, breakfast and coffee were delicious, and the kids enjoyed the indoor pool.
Se hospedó 1 noche en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Mrs. Hudson,Thank you for choosing to stay at Embassy Suites Round Rock and for sharing your positive feedback with us. We are thrilled to hear that you had a great stay and that you found our facilities to be very clean.We are delighted that you enjoyed our delicious breakfast as well as that the kids had a wonderful time at the pool. Providing exceptional service and amenities for our guests is our utmost priority, and we are pleased that we could contribute to a memorable experience for you and your family.Your words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Management

4/10 Malo

Aaron

Se hospedó 3 noches en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Norton,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We sincerely apologize that your experience did not meet your expectations.We value your feedback greatly and would appreciate the opportunity to understand more about your concerns so that we can address them appropriately. Your satisfaction is of utmost importance to us, and we would like to ensure that any issues encountered during your stay are promptly resolved.Please feel free to contact us directly to discuss your experience further or to provide any additional feedback you may have. We are committed to ensuring that all our guests have a positive and enjoyable experience, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

10/10 Excelente

Minor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

10/10 Excelente

Edgardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Mr. Mudafort,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

10/10 Excelente

Kimberly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Ms. Maddox,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management

10/10 Excelente

Heath

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great hotel. Breakfast is awesome. Super clean.
Se hospedó 2 noches en enero de 2024
Respuesta de Diana, el 13 feb. 2024
Dear Guest,Thank you very much for your recent stay at Embassy Suites Round Rock and for sharing your positive feedback with us. We are delighted to hear that you had a great experience and found our hotel to be to your satisfaction.We are pleased that you enjoyed our breakfast offerings and that you found our hotel to be very clean. Providing excellent service and maintaining a clean and welcoming environment are top priorities for us, and we are thrilled that we were able to meet your expectations in these areas.Your words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

10/10 Excelente

Kay

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NYE
Stayed for NYE and had a great stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Diana, el 13 feb. 2024
Dear Ms. Heineman,Thank you for taking the time to share your feedback regarding your recent stay at Embassy Suites Round Rock. We are pleased to hear that your overall experience was good.At Embassy Suites, we strive to provide our guests with exceptional service and a comfortable stay, and we are glad that we were able to contribute positively to your visit.If you have any further comments or suggestions on how we can enhance your experience in the future, please do not hesitate to let us know. We value your input and look forward to welcoming you back on your future travels.Sincerely,Hotel Management