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Opiniones de Holiday Inn Aylesbury, an IHG Hotel

4 out of 5
Holiday Inn Aylesbury, an IHG Hotel
New Road Weston Turville, Aylesbury, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 93 de 150 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 42 de 150 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 150 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 150 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 150 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Prosper

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de George Ionescu, el 13 may. 2024
Dear Prosper,Thank you for the great review.

10/10 Excelente

Lynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exactly what we needed
Se hospedó 2 noches en abril de 2024
Respuesta de Artur Kuzniak, General Manager, el 1 may. 2024
Great to hear that you found everything you needed during your stay at Holiday Inn Aylesbury. We hope you will visit us again soon!

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay here regularly when visiting family, the staff are consistently excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Artur Kuzniak, General Manager, el 30 abr. 2024
Thank you for a great feedback!

10/10 Excelente

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is clean and well maintained. Staff were very good particularly at rhe front desk. Would recommend
Se hospedó 3 noches en abril de 2024
Respuesta de Artur Kuzniak, General Manager, el 29 abr. 2024
Thank you for your positive review! We're delighted to hear that you found our property clean and well-maintained, and that our team, especially those at the front desk, provided excellent service. Your recommendation means a lot to us. We look forward to welcoming you back in the future!

10/10 Excelente

Kerry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free Parking, convenient location just off A41, bright and airy low-rise building around central courtyard. Not sprawling, so facilities within easy reach. Pool, hot tub, sauna and steam. The family room/suite was enormous with separate bedrooms with adjoinng double doors and extra wc.
Se hospedó 1 noche en abril de 2024
Respuesta de Artur Kuzniak, General Manager, el 9 abr. 2024
Thank you for highlighting our convenient location and amenities! We're delighted you enjoyed your spacious family room suite. Looking forward to hosting you again soon!

10/10 Excelente

Colleen

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
The hotel was very clean and modern and the staff were great.
Se hospedó 1 noche en abril de 2024
Respuesta de Artur Kuzniak, General Manager, el 9 abr. 2024
We're thrilled to hear you enjoyed your stay! Thank you for your kind words. We hope to welcome you back soon!

8/10 Bueno

nicholas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de Artur Kuzniak, General Manager, el 8 abr. 2024
Thank you for a positive review! We hope you will visit us again soon!

8/10 Bueno

Gordon

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Artur Kuzniak, General Manager, el 4 abr. 2024
We are glad to learn that you had a positive experience and we hope that you will visit us again soon!

10/10 Excelente

Elena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is amazing space. Thanks!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Artur Kuzniak, General Manager, el 25 mar. 2024
Thank you for a lovely feedback! We hope you will visit us again soon!

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good location and good parking
Se hospedó 1 noche en febrero de 2024
Respuesta de Artur Kuzniak, General Manager, el 15 mar. 2024
Thank you for your positive feedback! We're thrilled to hear that you found our location convenient. Your satisfaction is our top priority. We look forward to welcoming you back soon!

10/10 Excelente

Hatem

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and location! Perfect for family stay with baby.
Respuesta de Artur Kuzniak, General Manager, el 6 mar. 2024
We're delighted to hear you enjoyed your stay at our hotel! It's fantastic that our location and amenities suited your family, especially with a little one. We appreciate your positive feedback and hope to welcome you back for another wonderful stay soon!

10/10 Excelente

Alan

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Artur Kuzniak, General Manager, el 27 feb. 2024
Thank you for a 5 out of 5 rating!

8/10 Bueno

Gemma

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool was cold. Bedroom was cosy and slept so well. Breakfeast was tasty but lacked muffin cakes.
Se hospedó 1 noche en febrero de 2024
Respuesta de Artur Kuzniak, General Manager, el 23 feb. 2024
Dear Gemma,Thank you for taking the time to share your feedback. We're pleased to hear that you found the bedroom cosy and had a good night's sleep. However, we apologise for any inconvenience regarding the pool temperature. Your comments about the breakfast and the lack of muffin cakes are duly noted, and we'll certainly take this into consideration to enhance our offerings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience in the future.

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Artur Kuzniak, General Manager, el 19 feb. 2024
Thank you for a positive rating!

8/10 Bueno

Ajay

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Nice place to stay. Good service. Just one negative: we went for breakfast at 9am on Saturday, and there was very little food left, which was rather disappointing. Overall, we'd be happy to stay again
Se hospedó 1 noche en febrero de 2024
Respuesta de Artur Kuzniak, General Manager, el 13 feb. 2024
Thank you for your kind words about our place and the positive comments. We apologise for the disappointment you experienced during breakfast on a Saturday. Your feedback is valuable, and we'll address this issue to ensure a more satisfying experience for our guests in the future. We appreciate your understanding and look forward to the opportunity to welcome you back for a more enjoyable stay.

10/10 Excelente

Harriet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Executive
Se hospedó 3 noches en enero de 2024
Respuesta de Pooja, el 3 feb. 2024
Dear Harriet,Thank you for the great review. Hope to see you soon.Kind regards,Pooja Bhardwaj

10/10 Excelente

Waldemar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice Holiday Inn.
The best Holiday Inn I’ve stayed so far. Raj on the reception was professional, helpful with the great sense of humour. Breakfast staff just great, just the lady at the reception in the morning didn’t bother to ask how was my stay and I had an impression that she was keen to see me go… Room tidy and comfortable (bed, pillows, etc), delicious breakfast, everything cooked to the perfection, even fresh orange juice and poached eggs available :) It would be perfect but the squeaky bathroom door hinges and squirty shower hose could be easily fixed ;)
Se hospedó 1 noche en enero de 2024
Respuesta de Artur Kuzniak, General Manager, el 1 feb. 2024
Thank you for your kind words and positive feedback! We're thrilled to hear you had a great stay with us, enjoying the professional and humorous service from Raj, as well as the delicious breakfast. We appreciate your constructive feedback about the bathroom door hinges and shower hose, and we'll ensure these are promptly addressed. We hope to welcome you back soon for an even more perfect stay.

10/10 Excelente

I

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect location for Aylesbury Theatre.
Staff we so welcoming and helpful. Restaurant staff went above and beyond. Food was good, cleanliness to a high standard & fabulous use of the pool. Thanks to reception staff for booking a taxi.
Se hospedó 1 noche en enero de 2024
Respuesta de Artur - GM, el 29 ene. 2024
Thank you for your kind words! We're thrilled to hear you had a great stay and enjoyed our convenient location, welcoming team, delicious food, high cleanliness standards, and fabulous pool. We're glad we could assist with your taxi booking. Looking forward to welcoming you back soon! Kind regards, Artur Kuzniak, General Manager

10/10 Excelente

Graham

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with comfortable room with good health club facilities.
Se hospedó 2 noches en enero de 2024
Respuesta de Artur Kuzniak, General Manager, el 10 ene. 2024
We're delighted to hear that you enjoyed your stay at our hotel and that you found the room comfortable. It's fantastic to know that you also appreciated our health club facilities. We hope you visit us again soon. Kind regards

10/10 Excelente

Simon

Se hospedó 1 noche en enero de 2024
Respuesta de Artur Kuzniak, General Manager, el 8 ene. 2024
It's great to learn that you had a 10 out of 10 stay! we hope you visit us again soon! Kind regards

8/10 Bueno

Lorna

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Artur Kuzniak, General Manager, el 8 ene. 2024
Thank you for your review. We are pleased that you had an enjoyable experience. We hope you visit us again soon. Kind regards.

8/10 Bueno

Chris

Se hospedó 2 noches en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 8 ene. 2024
Thank you for your review. We hope you will visit us again soon for another positive experience! Kind regards

10/10 Excelente

Andrew

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 8 ene. 2024
Thank you for top marks following your stay! We are glad you have an enjoyable stay and we hope you will visit us again soon!

8/10 Bueno

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 28 dic. 2023
Thank you for taking the time to leave a positive review! We hope to see you again soon!

8/10 Bueno

Suzanne

Se hospedó 2 noches en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 28 dic. 2023
Thank you for a positive review! We hope you will visit us again soon!

6/10 Aceptable

Andre

Le gustó: Limpieza y condiciones de la propiedad
Not what I was expecting
Got put in a disabled room and the hotel was not prepared to change us. Was very disappointed that are friends had paid less booked later and got a hotel suite.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 19 dic. 2023
We sincerely apologise for any inconvenience you experienced during your stay. We understand the importance of room preferences, and we regret that we couldn't fulfill your request for a change. Please know that your feedback is valuable to us, and we are actively addressing the situation to ensure a smoother experience for our guests in the future. Kind regards

10/10 Excelente

Simon

Se hospedó 2 noches en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 19 dic. 2023
Thank you for a 10 out of 10 review! We hope you visit us again soon!

6/10 Aceptable

Laura

Viaje familiar
Bed was confortable, and the bedroom was spacious , but the toilet didn’t flush very well , bar was expensive
Se hospedó 2 noches en diciembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 19 dic. 2023
We're delighted to hear that you found the bed comfortable and enjoyed the spacious bedroom.We apologise for any inconvenience you experienced with the toilet; please rest assured that we will address this issue promptly to ensure a more satisfactory experience for future guest. Kind regards

8/10 Bueno

Paula

Se hospedó 3 noches en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 19 dic. 2023
Thank you for a positive review! We hope you visit us again soon!

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Once again we stayed with you, everything was as usual excellent, although we requested a room close to reception because of our mobility and age, we were allocated a disabled room, the room it’s self was excellent but the huge wet room bathroom was absolutely freezing with no heat. We only needed a room close to the amenities, not the full blown disabled facilities, we wouldn’t like to take the room away from a guest who needed it.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 5 dic. 2023
Thank you for being a valued repeat guest. We appreciate your loyalty and are delighted to hear that your overall experience was excellent. We apologise for the oversight in room allocation and the inconvenience caused by the temperature in the wet room. Your feedback is crucial, and we'll ensure better communication in the future to provide you with a more comfortable and suitable room. We look forward to welcoming you back for an even more enjoyable stay. Kind regards

10/10 Excelente

Catherine

Se hospedó 2 noches en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 20 nov. 2023
Thank you for a great rating! We hope you will visit us again soon!

8/10 Bueno

Amy

Le gustó: Limpieza y comodidad de las habitaciones
Good for a work stop over
The hotel was nice. Reception, bar and restaurant areas looked lovely but the rooms and corridors looked dated. Staff in the bar and restaurant very slow and in experienced, some of the need to learn to smile no matter how hard their day is.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 12 nov. 2023
We're glad you liked our public areas and you found it convenient for work stop. We appreciate your observations about the rooms and service. Your input is valuable, and we'll work on improvements to ensure a more enjoyable experience on your next visit. Kind regards

6/10 Aceptable

Stephen

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice hotel, poor restaurant for dinner
The hotel itself is really clean and comfortable. Reception staff were pleasant and welcoming. We arrived in the evening and wanted food. Prices in the restaurant are high for the class of hotel/location, but we anyway decided to eat there for ease. We were very disappointed: it took more than an hour for simple food to arrive, the staff checked our order 3 times, and still got it wrong (brought curry instead of peri-peri chicken). Then, when it did arrive, it was not properly cooked. Manageress was nowhere to be seen when I asked for her. So this spoiled what would otherwise have been a nice stay. I can recommend the hotel in general, rooms, space, comfort, cleanliness. Breakfast the next morning was well organised and good. But for dinner, I recommend the short drive into the town where there are some better and less costly restaurants. ....
Se hospedó 1 noche en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 8 nov. 2023
Thank you for your feedback on your recent stay. We are glad you enjoyed the hotel's overall cleanliness, comfort, and hospitality. We apologise for the dining experience that fell short of expectations. Efforts will be made to improve restaurant service. The feedback you provide is valuable, and we look forward to providing you with a better dining experience on your next visit. Thank you for choosing our hotel.

8/10 Bueno

Paul

Se hospedó 1 noche en noviembre de 2023
Respuesta de George Ionescu, el 9 nov. 2023
Dear Paul,Thank you for the score and we hope your next stay will be great. If anything please let reception know how we can improve.Kind regards,George Ionescu

8/10 Bueno

Richard

Se hospedó 2 noches en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 8 nov. 2023
Thank you for a 8 out of 10 review! We hope you will visit us again soon. Kind regards

10/10 Excelente

Isaac

Se hospedó 1 noche en noviembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 8 nov. 2023
Thank you for your wonderful review. We look forward to seeing you again soon. Kind regards

10/10 Excelente

Diane

Se hospedó 1 noche en octubre de 2023
Respuesta de Artur Kuzniak, General Manager, el 27 oct. 2023
Thanks for your great review. Thank you for visiting us! We hope you will come back soon!

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Artur Kuzniak, General Manager, el 27 oct. 2023
Thank you for your excellent rating! It would be great if you could return again soon.

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Reservations Team, el 17 oct. 2023
Good afternoon Mr Lindsay,Many thanks for your feedback. We look forward to welcoming you again soon.Kind regards,Reservations Team.

10/10 Excelente

rex

Se hospedó 2 noches en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 11 oct. 2023
Thank you so much for giving us such a high score! We look forward to seeing you again soon! Kind regards

10/10 Excelente

Riti

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property
Se hospedó 1 noche en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 3 oct. 2023
Thank you for a 5 out of 5 review! We hope you visit us again soon!

2/10 Terrible

Eddie

Se hospedó 1 noche en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 27 oct. 2023
We are sorry to hear that your stay did not meet your expectations. We would appreciate another chance to prove this visit was just an exception.

8/10 Bueno

Anne

Se hospedó 2 noches en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 27 sept. 2023
Thank you very much for your review. Thanks for staying with us, and we hope to see you again soon!

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 27 sept. 2023
Thank you for leaving a review. Thanks for your positive feedback! We hope to see you again soon.

10/10 Excelente

Tim

Se hospedó 1 noche en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 18 sept. 2023
Thank you for a wonderful rating! We hope you visit us again soon!

10/10 Excelente

Alan

Se hospedó 2 noches en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 13 sept. 2023
It is a pleasure to receive such positive feedback. Thank you for visiting us. We hope you'll be back again soon!

8/10 Bueno

Sarah

Se hospedó 1 noche en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 13 sept. 2023
It was very kind of you to give us a positive feedback, and we look forward to seeing you again soon.

6/10 Aceptable

Sam

Se hospedó 2 noches en septiembre de 2023
Respuesta de George Ionescu, el 10 sept. 2023
Hello Sam,Please let us know what has happened during your stay as we want to provide every guest with an amazing service.Kind regards,George Ionescu

10/10 Excelente

Tom

Se hospedó 1 noche en septiembre de 2023
Respuesta de Artur Kuzniak, General Manager, el 6 sept. 2023
Thank you for a lovely feedback. We hope you will visit us again soon!

10/10 Excelente

Elaine

Se hospedó 1 noche en agosto de 2023
Respuesta de Artur Kuzniak, General Manager, el 1 sept. 2023
Thank you for a lovely feedback. We are pleased you enjoyed your stay and hopefully you visit us again soon!