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Opiniones de Citylight Hotel

3 out of 5
Citylight Hotel
245 Upper General Luna Road, Baguio, Benguet

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 87 de 398 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 152 de 398 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 90 de 398 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 398 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 398 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

7.2/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en septiembre de 2018

8/10 Bueno

robervic

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near Session road
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

kazuo

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff are great. Near session rd. Food is great. I recommend this hotel if you are visiting Baguio city.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Luisito

Se hospedó 2 noches en abril de 2024

2/10 Terrible

HODAKA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Ericson

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very accessible and clean. The breakfast Buffet is great!
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Fumiko

Le gustó: Limpieza, servicio y personal, servicios
朝食は美味しかった。部屋のシャワーのお湯が出にくい。すぐ近くに大聖堂があり、朝6時に鐘がなり、スピーカーでメッセージが流れる。結構、大きな音です。
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Thomas, Fairfield

Viaje en pareja
Le gustó: Servicio y personal
Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.
Se hospedó 3 noches en febrero de 2024

4/10 Malo

Lalane

Elevator was working on and off. Difficult to find hotel at night due to missing signage.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Alvin

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Water in shower with very low pressure and water will not get warm enough for a hot shower. We were in a room where you will hear a humming noise like someone is using a washing machine at 12:00am and this happens every day during our stay. We like the food served for breakfast at buffet.
Se hospedó 6 noches en enero de 2024

4/10 Malo

Simon, Henderson

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I've stayed in hundreds of hotels worlwide. This hotel has the was the worst beds ever. It's like sleeping on a box spring; no mattress to speak of. Woke with terrible back ache. The ongoing building works outside were noisy all Saturday. No mention of this pre-booking. Location is good for walking around city, including Burnham Park and SM plus the Museum and night market. Parking there was fairly easy, which is something in a city with traffic chaos and limited parking availability. Staff in the coffee shop were fantastic. Staff at the front desk were polite. Rooms are spartan. Despite booking one room for three through Expedia I was still charged for a third bed. That's the Philippines though - a lot of nickel and dime charges, not to mention the routine checkout delay while they see if you've stolen anything. Food was typical 2/3 star Philiippino fare.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Lalane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Napoleon

Le gustó: Servicio y personal
I was so discouraged with this place..the hot water is almost non existence, the toilet smells…
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to the catheral, SM and market as well as the Burnham park.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Leslie Ann

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

paul

Se hospedó 4 noches en enero de 2024

6/10 Aceptable

ARSENIO B

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Elevator unreliable, slow, out of 3 elevators only one is working at a time. Carpet on stairs need replacement. Breakfast is below average. Staff are friendly. Location is centrally located in the city, very convenient, close to everything.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Ronaldo

Se hospedó 1 noche en enero de 2024

2/10 Terrible

JESSICA

Terrible Check in and check out, front desk bad in customer service. Noisy, no bidet, 1 elevator working. Big room, good breakfast.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Raquel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would definitely stay in this hotel again the next time I visit Baguio. The place was very clean. The staff were all courteous and very pleasant. The free breakfast buffet was very good. They have a good variety of food. We were there for 4 days for breakfast and we didn't get tired of eating there. The rooftop where they serve their meals was very cozy with fresh breeze. Just make sure to have a sweater on when you go up there because it's quite chilly in the morning but I loved it. Im talking about January weather. They have a very enjoyable freshly brewed coffee to kee you warm anyway. The only couple of things that I didn't like was the noise from the building construction next door which I know is just temporary until the building is finished and also it's just during the day not at night so that was not a big deal. The other thing was the sound proofing of the room was not that great. We could here the other guests when they're talking in the hallway. Also we had a loud group of people staying in the room next to us. It sounded like they're drinking and partying. When we called the front desk to complain about their noise, they right away notified that room and those people got quiet. Kudos to the front desk for their quick action. Luckily for us, that group was only there for one night. Overall it was a great stay!
Se hospedó 3 noches en enero de 2024

4/10 Malo

Steve

Viaje familiar
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Krisha joy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Great
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Romeo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Can hear noises on the upper level and on going construction besides the building.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Izza

No le gustó: Servicios y condiciones de la propiedad
Thumbs up to the amazing security and valet staff assisting with car parking.
Se hospedó 4 noches en noviembre de 2023

6/10 Aceptable

emelita

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Eloisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Near in the mall and center in the city is walkable.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was very clean and had great staff
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

JUNGHWAN

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Carolyn

Le gustó: Limpieza y servicio y personal
Convenience to places
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

John

No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Claro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good food
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Carolyn

Le gustó: Limpieza y servicio y personal
Convenience to access for my personal needs
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Lotus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hi
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Eleanor

Se hospedó 2 noches en junio de 2023

4/10 Malo

James

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
shower's heater was not working, the other guests were very NOISY!!! elevator's button in the 3rd floor was not working and I had to walk on the stairwell, toilet was very difficult to flush and it has no bidet..i don't like the idea of being stamped on the wrist when I use the complementary breakfast as a way to identify that you have used it for the day. It was so hard to remove it afterwards!!!
Se hospedó 2 noches en junio de 2023

8/10 Bueno

TAKASHI

Le gustó: Limpieza y servicio y personal
バギオのセッションロード近くのホテル。 周辺は治安が良く、バギオ大聖堂近くで景色も良い。 設備はやや老朽化が進んでおり、空調やシャワーが使いにくかったのが残念。ただ、朝食は美味しかった。
Se hospedó 5 noches en junio de 2023

10/10 Excelente

Joemar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bery clean and staff are courteous. Enjoyed the food.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Luciano

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The staff immediately accused us of taking their face towel after we checked out and took the cost from our deposit. Then a few minutes latter they found it. Heck the!
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Arvind

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall stay was good no hot water on the second night for the shower that’s all but very happy with the stay!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Regina

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Jenalyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel is ok the staff are friendly.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Russel

Se hospedó 2 noches en marzo de 2023

8/10 Bueno

george

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Araceli

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean room and great staff.
Se hospedó 1 noche en marzo de 2023

4/10 Malo

MERLY D

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I like the fact that it is centrally located and you can walk around. What I didn't like: Hardly any hot water at any time of the day. Called to complain, someone came and been told that there is hot water. a very very slight warm is what he called "hot water". Toilet issue: You have to hold the Flush handle for a long period of time to flushed the toilet. at 1 point, We are not able to flush the toilet. no water coming. No housekeeping attended to our room to make beds on our second day. who wants to see a unmade/messy bed when you're tired at the end of your day?
Se hospedó 3 noches en febrero de 2023

8/10 Bueno

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2023

6/10 Aceptable

Lyndal

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Hard beds, shower that leaked into the main room and key that didn’t work on one occasion. Also had to pay for extra blanket and extra face towel. Right near the cathedral so expect to be woken at 5.30am by the bells (if the roosters don’t wake you up first). Great breakfast and view from the 6th floor.
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Ruel, NORTHOLT

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property/ hotel os way situated at city center of Baguio. Just a 3mins walk to Baguio Cathedral and main road of Baguio-session road. Less than 10 mins. walk to SM Baguio city and 10-15mins walk to Victory bus station. The hotel is listed as 3 star hotel but it can be well deserved to be upgraded to 4 star hotel. The hotel is very well maintained, clean. My room is equipped with 40 inc. tv with Sky cable. Very reliable and speedy wi fi. Water bottle and coffee is standard, breakfast is great with a lot of choices and eat all you can. All staff are very helpful, courteous...
Se hospedó 2 noches en febrero de 2023