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Opiniones de Americas Best Value Inn & Suites Bakersfield Central

2 out of 5
Americas Best Value Inn & Suites Bakersfield Central
830 Wible Rd, Bakersfield, CA

Opiniones

4.4
Puntuación de 10, es decir, Excelente. Basada en 7 de 105 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 10 de 105 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 105 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 105 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 105 opiniones" "

4.2/10

Limpieza

5.6/10

Servicio y personal

3.6/10

Servicios

4.0/10

Condiciones de la propiedad

4.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Rich, Bullhead City

Viaje con mascota
No le gustó: Limpieza
I went to the address given and there was a church in its loaction and without a phone #. Thw street it was on on expedia was a new church and the gates were locked to the street. no hotel !!!!!!!!!!!!!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de ABvI, el 21 abr. 2024
We’re at 830 Wible Rd(661) 831-1922

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty, sad, and lacking
:( sad. They didn’t have a lot of guests, there weren’t enough towels for every guest, no soap or shampoo was provided, it didn’t look like the carpet was vacuumed recently, there weren’t any trash bins, the linen and towels didn’t look as clean as they could have been, the faucet for the bath was so difficult to start I thought it was broken, and altogether it just sucked. If you can help it go some place else. The listing said complementary breakfast and the staff said they did a few days prior during a phone call but they said they didn’t when we got there.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations, el 30 dic. 2023
Thank you for sharing your experience with us. We are disheartened to read that we were unable to meet all of your expectations. What you described is not typical of a stay with us, for our team strives to go above and beyond for our guests. We will be sure to share your feedback with our team for improvement. Please give us another opportunity in the future to show you a perfect stay.

4/10 Malo

Adrianna

Se hospedó 1 noche en julio de 2023

4/10 Malo

Concepcion

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The bathroom so duty,well all romm was not clean 😒😒😒😒😒
Se hospedó 1 noche en febrero de 2021
Respuesta de Vic, el 16 feb. 2021
Thank you for your feedback. We were actually supposed to be closed for check-ins on the the night your reservation came in, however the staff honored your 2 rooms. We are understaffed due to the ongoing pandemic. We apologize for your experience, and hope you choose us again when we're at our full strength.

2/10 Terrible

Ray

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The first thing the fan didn’t work right. The door to the bathroom was broken. There was a load of hairs left in bathtub had to get rid of before. The phone didn’t work they had to replace it twice. The TV remote stop working they had to replace twice. I stayed at at a hotel under same name in Sac it was a 100 times better. Do not book this place it’s not even a place to just sleep!!!! Don’t waste your money
Se hospedó 3 noches en febrero de 2020
Respuesta de Guest Relations, el 7 mar. 2020
Dear Ray, Thank you for your feedback. We are saddened to hear that your recent time with us didn't live up to your expectations. Our team has been notified to look into the housekeeping and maintenance irregularities you mentioned as we strive to further improve our guests' experience. Given the opportunity, we would like to provide the quality stay you deserve.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Its clean but you'll hear the freeway all night. Its also close to a lot of restaurants. It was a decent experience.
Se hospedó 4 noches en febrero de 2020
Respuesta de Vic, el 3 mar. 2020
Thank you for your feedback. The city is doing major xo structuring on the road in front & freeway to widen them. Don’t know exactly when it’ll be completed, but once they’re done the noise will be minimal. We apologize for the inconvenience.

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Will not stay here again
The room had roaches, the bedding had stains and cigarette burns, no remote for tv, couldn’t connect to WiFi. The night guy at the Service desk was very nice And friendly. hats the only good thing I can say about this hotel.
Se hospedó 1 noche en febrero de 2020
Respuesta de Vic, el 1 mar. 2020
Thank you for your feedback. Our apologies that your stay was beneath your expectations. We were at capacity this past week and feel that this is an isolated incident. Please consider giving us another chance in the future, so we can show you we are better than this. Thanks again for your feedback

10/10 Excelente

Ty

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Vic, el 13 feb. 2020
Thank you for choosing us to stay with while away from home. Please come visit us again soon

4/10 Malo

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Though the front desk and staff are friendly the property is sadly run down. I did not feel safe staying here with my young children.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Guest Relations, el 2 ene. 2020
With so many hotels to choose from, we are glad you decided to stay with us. It is a pleasure to learn as well that our team was able to impress you with their top-notch hospitality. We regret, however, to hear that you did not feel safe while at our property, and the other aspects of our amenities were less than ideal for you. To achieve our goal for safety and comfort, we have reviewed your feedback with the rest of our team to ensure that future guests will be given the experience they deserve. If your travels bring you back our way, we hope for the chance to make it up to you in the future.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The owner of the property was very nice, which we appreciated. The bed was excellent. There was a nice microwave and a little refrigerator that kept things very nice and cold. However, the lights we too dim for reading, the drain in the sink ran very slow, we had to ask for cups for coffee that would not melt in the microwave, the too short shower looked very new and was hard to operate, the ceiling in the shower was sagging from a leak and it looked like mold had been painted over on the wall. Maybe other rooms are better, but I would not recommend this one.
Se hospedó 2 noches en octubre de 2019
Respuesta de Vic, el 27 nov. 2019
We are very sorry to hear that your stay was unsatisfactory. We are currently going through a major renovation and would love for you to come visit us again soon to see one of our finished rooms. Thank you for your feedback

10/10 Excelente

Kayla

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and quiet
It was nice
Se hospedó 2 noches en septiembre de 2019
Respuesta de Vic P., el 17 oct. 2019
Thank you. Hope to see you again, soon.

2/10 Terrible

Terema

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DON’T DO IT!!!! You deserve better!!!!
It was 115 degrees and the pool was closed, full of construction debris. There’s was a coffee machine in the room but no coffee and only 1 cup. The soap was already opened on the counter. The ice container was filled with water, probably melted ice previous guest. There was no iron or iron board in the room, when requested we were given an old iron with a Goodwill price tag still attached. The rub was full of stains. There was no breakfast prepared, when requested we were shown three empty boxes of cereal and two half eaten loaves of bread.
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Relations, el 3 ago. 2019
Dear Terema, We always strive to provide convenient and comfortable accommodations for all our valued guests, but it seems this wasn't achieved in your last visit. Please accept our apologies for not meeting your standards and expectations. Had we known that you were not satisfied with the amenities available in our property, our team would have been happy to assist in finding a solution. We will look into the issues you highlighted and will coordinate with housekeeping and management to avoid something similar from happening in the future. We know we can do better, and we would appreciate the chance to demonstrate it.

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not like anything about the hotel. I disliked that it was dirty. The room was filled with cockroaches there was hair from other people in the bath tub. I do not recomend this hotel.
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Relations, el 11 jul. 2019
We are very concerned to read your comments as issues in cleanliness and pests are not what we typically see here. Your concerns will be taken care of promptly and as this is not the memory we want you to have of us, we hope you will give us another chance to impress you in the future. Cheers.

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
the location was good, but in the room we found cockroaches and the carpet is dirty☹️☹️☹️.
Se hospedó 2 noches en junio de 2019
Respuesta de Guest Relations, el 2 jul. 2019
We appreciate your feedback and thank you for joining us during your time in the area. It's great to know that our prime location was a highlight of your visit, but we're distressed to learn of your concerns of an unwanted guest. We've passed along your comments to our pest control specialist so they can quickly investigate and resolve any issues.

6/10 Aceptable

Roland

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2019

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The bed was fine, the linens clean. The property has a ton of deferred maintenance. The plug-ins are gouged our, the light switches are scary. The couple who run the place seem nice enough but everything is dingy and dirty. I guess that is why it was so cheap.
Se hospedó 1 noche en marzo de 2019

4/10 Malo

Clinton

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2019

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very little that I liked. Wifi didn't work, cramped, electrical out let in sink area did not work. Staff said would fix, went away and did not fix or come back.
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Terry

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Decent, if aging place, convenient and friendly
A decent place that's showing some age. Very friendly service. Construction on adjacent service road wasn't a serious inconvenience, and the configuration of the property helps to nullify road noise from nearby main hwy. Convenient parking and room access. One restaurant within three hundred feet and several others within a mile. Would stay there again.
Se hospedó 1 noche en febrero de 2019
Respuesta de Vic, el 14 feb. 2019
Thank you for your feedback. We are updating our property a bit at a time. This has been delayed some by the road construction. It is better now that they have moved to the other side of the road. We are hoping the new wider street will help greatly with traffic, and provide ease of access to our soon to be renewed hotel. Thanks again, and we await your return.

6/10 Aceptable

Marc, Niedersachsen, Germany

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Frühstück war fürchterlich, seltsames Klientel im Hotel.
Se hospedó 1 noche en noviembre de 2018

2/10 Terrible

Stephen

This was the worst hotel I have stayed in for many, many years, and I paid $206 for one night!! The front desk area smelt like an Indian restaurant. The room was filthy, carpet not vacuumed, tub bottom soiled with bugs running around in there. dust everywhere. Maintenance appeared to be non-existent as there was damage to the bathroom door, the sink faucet fell apart in my hands, cigarette burns in the furniture and a filthy ironing board. we skipped the "complimentary" breakfast as my wife was worried about the hygiene standards in the kitchen. One bath towel between the two of us, one small cake of soap between sink and shower. I think you probably get the picture, avoid this property at all costs!
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en noviembre de 2018

4/10 Malo

Adrian

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2018

4/10 Malo

Melissa, Los Angeles

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We booked 4 rooms and in all rooms the carpet were old and dirty one of them was burn with an iron. Both nights we stayed there was lots of noise till 3:00am, people partying and even with the doors and windows close you can hear it. The rooms downstairs had roaches too. Not a good idea to book here.
Se hospedó 2 noches en octubre de 2018

2/10 Terrible

fernando

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Roach hotel
Not a good hotel front desk asked for a credit card even though I had made reservations in advance with a card she asked for me to supply a different one got my room no towels the coffee maker wasn’t working the next 2 days the card would not work awful hotel and personal
Se hospedó 4 noches en octubre de 2018

4/10 Malo

Timothy

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Run down, and not worth it
At the $144 I paid for a Friday night, expected more from this hotel. The check-in was quick and I had no issues, and the desk clerk was friendly and efficient. The room, however, left MUCH to be desired. There was a hole in the wall from the room door handle, and several places along the wall had pieces of the plaster missing. Not big ones, but enough that it felt like room maintenance was neglected. The tub looked a bit run down as well, and I ended up avoiding it altogether, as I didn’t want to risk it. The main problem I had with this room is that there were several bugs that made an appearance throughout the night, and that just gives you chills and prevents you from ever really relaxing because every little thing you feel you think is a bug.
Se hospedó 1 noche en octubre de 2018

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The staff was great, however the issues I had were with the facilities. I was disappointed with the smoke detector going off several times during my sleep. The water that came out of the sink was grey. I didn’t not stay there the second night even though I paid for the room.
Se hospedó 2 noches en octubre de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There were cockroaches in the room! Way overpriced!
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

YUJI

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Isabel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018

2/10 Terrible

Todd

Not on my recommended places to stop
We stayed there for a night. Good deal on the room but wouldn't stay there again. There were some minor details like missing towels (that were replaced immediately) and some major concerns like cockroaches. We did find 2 in the bathroom and one waiting for us outside in the morning. The pool wasn't functional and looked like it hadn't been cleaned in a while.
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The current hostess was great and very helpful. Anything we needed he didnt give an attitude or hesitate to help, even when i came to him four timetimes in one night.
Se hospedó 2 noches en agosto de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room had broken items such as the sink drain plunger was missing. It felt like the shower handle was going to break off when turning on the water. Also towels had burn mark stains. Overall the room wasn't very nice to be in. Also no one was ever in the lobby. I always had to call them on the phone to come out.
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Shellby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Friendly staff
Se hospedó 1 noche en agosto de 2018

4/10 Malo

Lori

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just a place to stay for the night, no longer. Room was in a state of disrepair. Missing refrigerator.

4/10 Malo

Johanne

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

6/10 Aceptable

Joe, Orange Co, CA

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Nice staff, not clean & breakfast totally lacking
Staff was very friendly, easy parking. However, the breakfast was totally lacking. No milk for cereal, didn't open at 7am as stated. coffee only had dry creamer, no juice, nothing else really, no fruit, no jam/jelly/butter. Hotel room didn't smell clean, rather like an old smoking room. Only 1 bar of soap provided, no shampoo/conditioner. .
Se hospedó 2 noches en marzo de 2018

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dingy old hotel
Burn marks in the carpet bottom of bathroom door rooting out had choose between light or alarm clock only one outlet that worked
Se hospedó 2 noches en marzo de 2018
Respuesta de VP, el 24 mar. 2018
I am sorry to hear you had a bad experience during this stay. However, I am wondering if you have us mixed up with another property. Your comments do not match with what we offer. Also, our lights are all hard wired. Outlets would not come into question. This is another reason why I think you may have confused us with someone else. I apologize for any trouble.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dusty room Toilet seat damaged Fire alarm battery low and beeping. Battery not replaced instead staff removed alarm.
Se hospedó 1 noche en enero de 2018
Respuesta de VP, el 18 feb. 2018
Smoke alarms are wired. Sometimes they keep beeping after a power surge. Which is why it was removed by staff member. Cannot fix by changing a battery. Maintence replacer with a new detector the next morning

4/10 Malo

Adela

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff that checked us in was very nice and that was probably the only nice thing. The coffee pot had a dead roach and egg sack. The base boards were coming off the wall, the light switch plate was coming off the wall The breakfast in the morning was horrible. There was not very much of a selection and what was there was fruit that wasn’t so fresh. I should taken pictures to post but didn’t.
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Gabriela

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
It was quiet and a small complex. Bed was king size had a couch and coffee table. The person in the lobby was helpful.
Se hospedó 1 noche en octubre de 2017

2/10 Terrible

Not Provided

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Filty dirty,roaches,dirty bed dirty towels very na
I'll never stay there ever Nasty place
Se hospedó 1 noche en octubre de 2017

8/10 Bueno

jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I had a good night's rest except for a gentleman came and knocked at 2 o'clock in the morning woke me up

2/10 Terrible

Sammy, Las Vegas ,NV

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay at this specific hotel was HORRIBLE the blankets had cigarette burn holes , the shower valve was coming off its place and the water pipes were very visible felt as if something would break. We brought this up to management there and they looked at it and said they would call a Plummer on MONDAY. We need a shower today SUNDAY !! Hotels on hotel.com should have better standards and meet specific needs as a working shower at the very minimum. Horrible place I'll never stay at this specific hotel ever again.we had hotel.com verify our complaint and yes management didn't deny it needs work.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Needs renovation
I've stayed at the other Ramada in Bakersfield California and I like it a lot but they were sold out on rooms so I tried this one. I walk into my room and carpet was a ugly green that was worn down and dirty, sheets and pillows were dirty with spots. So I requested a different room and got the same issues but there was a bug in my tube and the headboard was sitting on the boxspring mattress so I requested to just get a refund.

2/10 Terrible

JJ

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No Customer Service
Family with three kids ran and pounded on the floor all night. Called front desk three times 12am, 1:45am & 3am. I was treated as if I was the problem!

2/10 Terrible

James, Santa Barbara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very disappointing experience.
Unfortunately I had a rough experience here. The room was "old" smelling, the shower never heated up so I took lukewarm showers, and the bed was pretty hard. I think the kicker was when I was leaving the building, my business partner and I discovered drugs and paraphernalia in the stairwell. We picked it up and gave it to the desk clerk as we left because there were families staying at the hotel and it was a safety issue. I rented the room because of its relatively close proximity to the airport and the business event we were attending. For a large hotel chain, I was expecting a better kept, drug free, working and clean environment. I won't be staying here again.

4/10 Malo

JONG KOOK

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

2/10 Terrible

ALTEMAR, Mamanguape

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel inadequado
Infelizmente fiquei insatisfeito por ter contratado um quarto para 5 pessoas e, ao chegarmos lá, nos avisaram que só havia quartos para 3 pessoas e as outras teriam que pagar outro quarto ou pagar 40 dólares para mudar para um quarto maior... isso foi muito desconfortável e não quiseram acordo. Acrescento a isso um péssimo café da manhã e baratas pelo chão.