Dear Norma, We want to thank you for choosing to stay with us at Extended Stay America. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return. Have a wonderful day, and travel safely.Sincerely,Hotel Management

Dear noemi, Thank you for sharing your experience about your recent stay. We are disappointed you were not happy with the comfort of the bed which impacted you getting a restful night's sleep. We value our guests and their recommendations and we will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely,Hotel Management

Dear Oscar, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management

Noe, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

Norma, thank you for being our guest. We are sorry for the housekeeping oversight you experienced in your suite. Your feedback has been shared with the appropriate team to make sure we are consistent with our service delivery. We hope you will return so we can make it up to you. Sincerely, Hotel Management

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

Thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our well-maintained property. We are also glad to read that you had a great night's sleep and liked our amenities. It was a pleasure having you as our guest and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for your stay at Extended Stay America! We are glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with the entire team. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management

Norma, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

We appreciate you choosing our hotel. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management

Thank you for your 4-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

Jose, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Bakersfield - Chester Lane. We are so happy you were impressed with our service, suites and amenities. We appreciate you recommending us online and look forward to your next visit. Sincerely, General Manager

Thank you for sharing your experience at Extended Stay America - Bakersfield - Chester Lane and for letting us know that you found us to be a good value. We also appreciate your observation and have taken a note of it. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager

Dear Robert, Thank you for being our guest. Our hotel's prime motto is providing clean accommodation. It is disappointing that a few expectations were not met while delivering the room. We regret that there were cleanliness issues in your room and will discuss them with our housekeeping team to review and take action. Apart from this, we hope you had a pleasant time. Please return, and we look forward to your next stay with a better experience. Sincerely,Hotel Management

Dear Christian, Thank you for reviewing your time with us. Our aim is to give a flawless and excellent hotel experience to all the guests entering our door. However, please accept our apologies for your disappointment with the issues in your suite, which were overlooked during your room preparations. We will address this with our team to ensure rooms are checked so everything is in order as we proceed. Please return, and we will make your next stay with us outstanding.Sincerely,Hotel Management

Dear Joan, All of us at Extended Stay America are thrilled to know you loved your time and enjoyed the price paid. However, we are sorry for the inconvenience and will address the problem so that the guests do not have the same issues. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management

Dear Angela, We are delighted to hear about your positive experience with our front desk reception at Hampton Inn Boston-Logan Airport! Providing friendly and professional service is our priority, and we are thrilled that our team members made your stay enjoyable. Your satisfaction is important to us, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Nicole, We apologize for the disappointment you experienced during your stay. It is concerning to hear about the issues with light bulbs and the discomfort of the mattress. Your feedback is valuable, and we will address these matters promptly to ensure a more comfortable experience for our guests. We regret any inconvenience caused regarding the thermostat and will investigate to prevent recurrence. Your satisfaction is our priority, and we hope to welcome you back for a much-improved stay in the future. Sincerely,Hotel Management

Dear Miguel, Thank you for your positive response! We are delighted that your stay was nothing short of exceptional and that you were satisfied with the stay. Your kind words are shared with the entire staff. It is a pleasure having you at our hotel, and we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Armando Jr, Thank you for choosing us. We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We understand the importance of a peaceful environment and have shared your concerns with our team. Regarding amenities, we'll ensure better communication to provide a more comfortable experience. Your insights help us improve, and we value your input. If your travels bring you back to the area, we hope for the opportunity to provide a more positive impression in the future. Sincerely,Hotel Management

Dear Jae, We are sorry for your disappointment with the unavailability of breakfast and the issue with the internet. Please be assured that we will review your concerns with the appropriate individuals in our team and follow up to determine where we went wrong and how we can enhance our service to our guests. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management

Dear Carmen, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that your stay was overall positive. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management

Dear Guest, We appreciate you taking the time to provide your thoughtful feedback. We have noted your remarks regarding the Wi-Fi and the need for refurbishment. Please accept our apologies for any inconvenience caused. We are continuously striving to enhance our guests' experiences, and your comments are invaluable in our committed efforts for improvements. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more fulfilling stay in the future.Sincerely,Hotel Management

Dear Emily, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management

Dear Terence, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We will discuss your concerns with the appropriate parties to ensure these issues are addressed promptly. We hope you will give us another try so we can provide you with a much-improved experience.Sincerely,Hotel Management