Ropa de cama de alta calidad y escritorio

Opiniones de La Quinta Inn by Wyndham Bakersfield South

2.5 out of 5
La Quinta Inn by Wyndham Bakersfield South
3232 Riverside Dr, Bakersfield, CA

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 220 de 1108 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 157 de 1108 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 160 de 1108 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 199 de 1108 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 372 de 1108 opiniones" "

5.2/10

Limpieza

6.6/10

Servicio y personal

5.2/10

Servicios

5.0/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exelente
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 2 may. 2024
Hi Alfredo,Thank you for sharing this heartfelt review of our hospitality and accommodations. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are looking forward to your next visit to the area!

6/10 Aceptable

Juan Manuel

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Muchas personas alrededor que incomodan, gente fumando marihuana en los pacillos se siente demaciado inseguro, ademas no tiene refrigerador y microondas como lo decia en la pagina, realmente no volveria
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 25 abr. 2024
Dear Guest,We apologize for the inconvenience you encountered during your stay. Ensuring the safety and comfort of our guests is our top priority, and we take your concerns seriously. Rest assured, we'll address these issues promptly to ensure our guests have a comfortable and secure experience. We hope to have the opportunity to welcome you back in the future for an improved stay.

8/10 Bueno

José Luis

Le gustó: Servicio y personal
Durante mi estancia ningún día fueron a hacer la limpieza ni siquiera a acomodar la cama.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 25 mar. 2024
Hi Jose,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Bueno

José Luis

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 25 mar. 2024
Hi Jose,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

8/10 Bueno

ESMERALDA

Le gustó: Limpieza y servicio y personal
Bien
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 18 mar. 2024
Dear Guest,Thank you for the wonderful review! We are delighted to know you enjoyed our warm hospitality. It is a pleasure to know that we were able to resolve your concern to your satisfaction. Our team is eagerly waiting to host you again soon!!

10/10 Excelente

Heriberto

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelente para descansar y el desalluno agradable
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 17 mar. 2024
Dear Guest,We're delighted to hear that you found our hotel excellent for resting and enjoyed our pleasant breakfast! Providing a comfortable and relaxing experience for our guests is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!

4/10 Malo

Joaquín

Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 1 abr. 2024
Hi Joaquin,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

6/10 Aceptable

Antonio

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Parking muy bueno. La persona de recepcion (mujer) nada amable nada empatica resto de personal amables...
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 11 feb. 2024
Hi Antonio,We're delighted you found our parking convenient. We apologize for any interaction that fell short of our usual standards of friendliness and empathy. Rest assured, we're addressing this to ensure every guest receives the warm welcome they deserve. Thank you for highlighting our friendly staff, and we look forward to exceeding your expectations on your next visit.

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My buen servicio
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 26 dic. 2023
Hi Cynthia,We're pleased to hear that you received good service during your stay. Providing excellent service is our priority, and we appreciate your positive feedback. If there's anything specific you'd like to highlight or share about your experience, we'd love to hear more. Thank you for choosing us, and we look forward to welcoming you back in the future!

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena amabilidad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 7 dic. 2023
Hi Juan,Thank you for acknowledging our team's efforts in providing a positive and friendly experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. I look forward to serving you again in the future!

8/10 Bueno

Yazmin

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 19 dic. 2023
Hi Yazmin,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. Hope to see you very soon!

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
horrible, the room was infested with cockroaches, the worst decision we could have made.
Se hospedó 3 noches en octubre de 2023
Respuesta de Sophia CSR, el 8 nov. 2023
Dear Guest,Please accept our sincere apologies. We're sorry to hear about your unpleasant experience with a cockroach infestation during your stay. This falls far below our usual standards, and we take your feedback seriously. We will address and resolve this issue to ensure a cleaner and more comfortable environment for our guests.

10/10 Excelente

Santiago

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Yes
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 7 nov. 2023
Hi Santiago,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

4/10 Malo

Hilda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mas limpiesa i q jumigen xq tienen muchas cucarachas i huelen muy feo los cuartos el baño hiele muy podrido todo el dia como si tubiera problemas de plomeria
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sophia CSR, el 5 oct. 2023
Hi Hilda,We deeply apologize for the cleanliness and maintenance issues you encountered during your stay. This is not the experience we aim to provide, and your feedback is invaluable. Rest assured, we are actively addressing these concerns to ensure a more pleasant and pest-free environment for our guests. We appreciate your patience and hope you might consider giving us another opportunity to provide a much-improved experience in the future.

10/10 Excelente

Josefina s

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR, el 15 sept. 2023
Hi Josefina,Thank you very much for the outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay. If you have any further feedback or need assistance with anything in the future, please don't hesitate to reach out. Your high rating is greatly appreciated, and we look forward to serving you again with excellence!

4/10 Malo

Luis

Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR, el 1 oct. 2023
Hi Luis,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

4/10 Malo

Brenda Yomara

Le gustó: Limpieza y condiciones de la propiedad
El personal en check in ni fue bueno
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sophia CSR, el 4 sept. 2023
Hi Brenda,We're sorry to hear about your unsatisfactory check-in experience. Providing excellent service is our priority, and we apologize for falling short of your expectations on this occasion. Your feedback is valuable, and we will address this matter to ensure a smoother and more pleasant check-in process for our guests in the future. Thank you for bringing this to our attention.

2/10 Terrible

Daniel

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El personal que atiende es muy grosero y altanero la los colchones muy viejos
Se hospedó 1 noche en agosto de 2023
Respuesta de Sophia CSR, el 20 ago. 2023
Hi Daniel,We apologize for the behavior of our staff and any inconvenience caused. This is not reflective of our service standards, and we take this feedback seriously. Additionally, we appreciate your input on the mattresses and will look into improving this aspect for a better guest experience. Your comments help us enhance our service.

8/10 Bueno

Gilberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Agradable
Se hospedó 1 noche en julio de 2023
Respuesta de Sophia CSR, el 5 jul. 2023
Hi Gilberto,We appreciate your feedback and are pleased to hear that your experience was pleasant. Providing a positive and enjoyable stay is our goal, and we're glad we achieved that during your visit. Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future for another pleasant stay.

10/10 Excelente

Susana

Viaje de negocios
Le gustó: Limpieza
Gracias buen día
Se hospedó 3 noches en mayo de 2023
Respuesta de Sophia CSR, el 17 may. 2023
Hi Susana,Thank you for your 5-star ratings. we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

2/10 Terrible

Victor Manuel

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Instalaciones viejas. Sucio en el exterior.
Se hospedó 1 noche en mayo de 2023
Respuesta de Sophia CSR, el 4 may. 2023
Hi Victor,We're sorry for the issues you encountered regarding dirt. Cleanliness is vital to every guest, so it saddens us to hear we missed the mark for you. The moment we read our guest's review, we pass on the note to the concerned department and start working on it. Though we follow several procedures for cleanliness, we will put extra effort and inspect each area thoroughly. Hope to get another chance to make it up to you.

6/10 Aceptable

Magali

Se hospedó 2 noches en abril de 2023
Respuesta de Sophia CSR, el 2 may. 2023
Hi Magali,Thank you for sharing your experience. We hope you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.

10/10 Excelente

Rigoberto

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 12 abr. 2023
Hi Rigoberto,We are delighted to see that we were able to provide you with suitable accommodation for your trip here and are pleased to see this awesome 10-star rating. We hope to welcome you back again before long.

8/10 Bueno

francisco

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es buena
Se hospedó 1 noche en febrero de 2023
Respuesta de Sophia CSR, el 28 feb. 2023
Dear Guest,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4/10 Malo

Paris

Se hospedó 1 noche en febrero de 2023
Respuesta de Sophia CSR, el 8 mar. 2023
Hi Paris,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 Excelente

Ana Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Sophia CSR, el 10 ene. 2023
Hi Ana,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Terrible

Johanna

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible, nos dieron la peor habitación con vista al basurero el olor era horrible, una habitación en el tercer piso y el ascensor estaba dañado
Se hospedó 1 noche en diciembre de 2022
Respuesta de Sophia CSR, el 8 ene. 2023
Hi Johanna,We are distressed to see you unhappy. Our team never want our guests to go back with an unpleasant experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 Malo

Yoly

No le gustó: Limpieza
Decepción
Estaba sucio bajo la mesa, no tenía refrigerador y las cobijas olían mal 😖
Se hospedó 1 noche en octubre de 2022
Respuesta de Sophia CSR, el 1 nov. 2022
Hi Yoly,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. I’ll try my best to make this situation right. We hope in the future you will give us another opportunity to show you our usually excellent hometown hospitality.

2/10 Terrible

Trinidad

Se hospedó 1 noche en septiembre de 2022
Respuesta de Sophia CSR, el 25 sept. 2022
Hi Trinidad,Thank you so much for giving us the privilege to host your stay. We are sad to see this 2-star rating. Our team never want our guests to have such a kind of experience. We would love to know more about your experience. So, our team can make the required changes and improvements. Hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

Feliciano

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Muy mal servicio
Se hospedó 2 noches en septiembre de 2022
Respuesta de Sophia CSR, el 11 sept. 2022
Hi Feliciano,We are distressed to see you unhappy. Our team never wants our guests to go back with an unpleasant experience. We regret we fail this time in your case. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. Hope to serve you better in the future.

4/10 Malo

Eleazar

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022
Respuesta de Sophia CSR, el 24 ago. 2022
Dear Eleazar,Thank you for choosing us for your recent stay. Since you have rated us low, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior and regret that this was not in your case. We welcome all your honest comments to improve our services. Hope to serve you better in the future.

2/10 Terrible

Calvin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2022
Respuesta de Sophia CSR, el 23 mar. 2022
Hi Calvin, We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 Terrible

Marisol

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2022
Respuesta de Sophia CSR, el 7 mar. 2022
Hi Marisol, We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Excelente

Carlos

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hay mucho vagabundos afuera
Se hospedó 1 noche en febrero de 2022
Respuesta de Desiree, el 13 feb. 2022
Carlos, Thank you for your feed back, Kern County is working on ways to solve this problem.

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No recomendable
El hotel se ve viejo Había cucarachas en el baño
Se hospedó 1 noche en febrero de 2022
Respuesta de Sophia CSR, el 9 feb. 2022
Hello, We are very sorry to hear about the inconvenience caused by the roaches. We are not meeting your expectations. Please note that your concerns have been passed on to the concerned team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 Bueno

Gerardo

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Necesario Remodelar
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sophia CSR, el 4 ene. 2022
Hello, We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

6/10 Aceptable

EDUARDO ENRIQUE

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
la habitación muy sucia, falta de mantenimiento total.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sophia CSR, el 28 dic. 2021
Hello, Lamento mucho saber que su estadía más reciente con nosotros no cumplió con sus expectativas. Nuestro objetivo principal es brindar a todos los huéspedes una experiencia agradable. Compartiremos sus comentarios con el equipo interesado y tomaremos las medidas necesarias. Gracias nuevamente por tomarse el tiempo para compartir esta experiencia y por su valioso negocio.

2/10 Terrible

Silvia

Viaje en pareja
No le gustó: Limpieza y servicio y personal
Huele mal mala limpieza baño tapado etc.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Desiree, el 7 dic. 2021
Silvia, Thank You for your feedback.

10/10 Excelente

Angela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Sophia, CSR, el 26 nov. 2021
Hello, Thank you for choosing us for your recent stay. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

2/10 Terrible

Rosariio

Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Aaron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Sophia, CSR, el 19 oct. 2021
Hello, We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en octubre de 2021
Respuesta de Sophia, CSR, el 17 oct. 2021
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

2/10 Terrible

hermelinda

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nothing/nada de lo peor, el peor hotel que me quedado
Se hospedó 1 noche en septiembre de 2021
Respuesta de Desiree, el 13 sept. 2021
Hermelinda, Thank you for your feedback

10/10 Excelente

Adrian j

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2021
Respuesta de Desiree, el 9 sept. 2021
Adrian, Thank you for your feedback

2/10 Terrible

ALEJANDRA

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
DESEPCION TOTAL
Se hospedó 1 noche en julio de 2021
Respuesta de Desiree, el 27 jul. 2021
Alejandra, Thank you for your feedback

10/10 Excelente

Jesse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 11 may. 2024
Hi Frank,Thank you for your positive feedback! We're delighted to hear that you found our motel to be consistently good in all aspects. Your satisfaction is our priority, and we look forward to serving you again in the future. Your continued support is greatly appreciated, and we're committed to maintaining the high standards that you've come to expect.

6/10 Aceptable

Samuel

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
Bedsheet was dirty and had brown color on it that looked like poop Called front people to change the bedsheets He was nice He took a picture of dirty part
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 11 may. 2024
Hi Samuel,We appreciate your feedback regarding your recent experience with our service. Rest assured, maintaining cleanliness is of utmost importance to us. Our team is dedicated to promptly addressing such concerns, and we thank you for bringing this to our attention. Your satisfaction is our priority, and we look forward to exceeding your expectations in the future.

6/10 Aceptable

guillermina

Le gustó: Servicio y personal
*
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 11 may. 2024
Dear Guest,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

8/10 Bueno

David

Viaje familiar
Le gustó: Servicio y personal y servicios
Helaas was de kamer niet heel schoon vies bad en moest zelf nog handdoeken halen waren er niet genoeg voor het aantal personen. Ontbijt was prima ook de bedden zijn prima maar 2 persoon beetje krapjes
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 9 may. 2024
Hi David,We apologize for the cleanliness issues you encountered during your stay. Your feedback is essential, and we will address these concerns promptly to ensure a more enjoyable experience for future guests. We appreciate your comments on breakfast and bed comfort, and we will use them to further improve our services. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.