Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 289 de 540 opiniones" "
10 - Excelente
289
Puntuación de 8, es decir, Bueno. Basada en 168 de 540 opiniones" "
8 - Bueno
168
Puntuación de 6, es decir, Aceptable. Basada en 48 de 540 opiniones" "
6 - Aceptable
48
Puntuación de 4, es decir, Malo. Basada en 22 de 540 opiniones" "
4 - Malo
22
Puntuación de 2, es decir, Terrible. Basada en 13 de 540 opiniones" "
2 - Terrible
13
9.0/10
Limpieza
8.8/10
Servicio y personal
8.6/10
Servicios
8.8/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Maria Concepción
14 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maria Concepción
Se hospedó 1 noche en enero de 2023
Respuesta de Steven Marques, el 21 ene. 2023
Dear valued guest,Thank you very much for taking the time to share your feedback concerning your recent stay with us.We are delighted to read that you enjoyed our beautiful city and our Hotel.We hope to have the pleasure to welcome you again in a near future.Warmest regards
10/10 Excelente
RUBEN
26 ago. 2022
RUBEN
Se hospedó 1 noche en agosto de 2022
4/10 Malo
Lenny Carlos, Gava
Viaje de negocios
6 jun. 2022
No le gustó: Servicio y personal y servicios
The only 5start Hotel I have stayed where no one greets you in the lobby
it is like they dont want you there, not a good hotel as it does not make you feel welcome
Lenny Carlos
Se hospedó 5 noches en mayo de 2022
Respuesta de Raphaelle Niault, Front Office Manager, el 10 jun. 2022
Dear Lenny Carlos,
Thank you for taking the time to share your feedback regarding your recent experience in our property.
Thank you for taking the time to let us know about your experience while staying with us.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future.
I hope you choose to stay with us again when your travels bring you back to Barcelona so we can show you the service that we are proud of.
Sincerely,
10/10 Excelente
Ángel M
Viaje en pareja
21 nov. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Ángel M
Se hospedó 1 noche en noviembre de 2021
Respuesta de Marc L - Front Desk Manager, el 23 nov. 2021
Apreciado Sr. Angel M.
Muchas gracias por elegir el hotel Renaissance Barcelona durante su estancia.
Queremos aprovechar esta ocasión para agradecerle sus comentarios relacionados con su reciente estancia.
Todo nuestro equipo de Renaissance Barcelona espera poderle recibir bien pronto en nuestro establecimiento.
Quedamos a su más entera disposición para poderle atender en una próxima ocasión.
Reciba un saludo cordial,
Marc L.
Front Desk Manager
6/10 Aceptable
Guillermo, Mexico
24 sept. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Buscar otras opciones
La habitación muy pequeña e incomoda. Ruidosa. el hotel esta bien situado cerca de La Rambla y de Paseo de Gracia.
Guillermo
Se hospedó 4 noches en septiembre de 2018
8/10 Bueno
Cliente verificado
20 abr. 2018
Le gustó: Servicio y personal y condiciones de la propiedad
Cliente verificado
10/10 Excelente
gerardo, ciudad de mexico
5 ene. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vacaciones alegres.
Muy buen servicio. Habitación confortable y de buen tamaña estando en Europa El personal profesional Él área de comedor limpia y atendida por chicas alegres profesionales y muy serviciales. Gracias
gerardo
Se hospedó 1 noche en diciembre de 2017
10/10 Excelente
Samuel
5 nov. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Otimo
Tudo otimo
Samuel
Se hospedó 3 noches en octubre de 2017
10/10 Excelente
Daniela
23 jun. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial !
Un hotel precioso, a pasos del paseo gracia y con desayuno muy completo, excelente opción en Barcelona
Daniela
Se hospedó 2 noches en abril de 2017
8/10 Bueno
Ignacio
9 dic. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel bien ubicado a Precio razonable
Me fue bien, la ubicación es muy buena y el precio razonable a comparación del resto de hoteles por la misma zona.
Ignacio
10/10 Excelente
VIVIAN
3 dic. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel agradable y bien ubicado
Muy cómodo y bien ubicado
VIVIAN
10/10 Excelente
Beki, mexico
18 may. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy buen servicio
la atencion excelente mande que fueran por mi al aeropuerto sin ningun problema paso un taxy especial claro con cobro pero llegue a la recepcion y todo en orden el hotel perfecto y tambien la atencion maravillosa todo el que quiera ir vale mucho la pena este hotel. tambien los baños y todos los servicios excelentes y tambien mientras estuvimos por ahi todo en orden la verdad fabuloso
Beki
10/10 Excelente
MIRTA ESTHER, Buenos Aires/Argentina
11 may. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vale la Pena!!!!!
Esta maravillosamente ubicado, es hermoso, Volvere sin dudas!!!!
MIRTA ESTHER
10/10 Excelente
Cliente verificado
4 may. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
La ubicación del Hotel es excelente. Cerca de todo. El desayuno muy bueno. Ya he llegado varias veces a este hotel y lo seguiré haciendo.
Cliente verificado
10/10 Excelente
Cliente verificado
27 nov. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
EXCELENTE HOTEL
Excelente
Cliente verificado
10/10 Excelente
Felipe, Colombia
22 abr. 2014
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel y el lugar
Muy buen hotel y localización. Lo único fue un día q comimos en el restaurante q la comida no fue la mejor
Felipe
8/10 Bueno
Alex c, Santa marta
7 sept. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
Muy buen hotel en atención, calidad u precio
Alex c
8/10 Bueno
Cliente verificado
24 jul. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
6/10 Aceptable
Cliente verificado
19 ago. 2011
Le gustó: Limpieza y comodidad de las habitaciones
Fumadores , no fumadores
Mi habitación a pesar de teoricamente ser para no fumadores, olia, y mucho a tabaco..
Cliente verificado
10/10 Excelente
Cliente verificado
16 may. 2011
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
perfecto para mi viaje de negocios
Cliente verificado
10/10 Excelente
Cliente verificado
11 dic. 2010
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ubicación sensacional
Muy buen hotel, como todos los de la cadena AC. Limpio, bonito y la ubicación es perfecta, a solo una cuadra de Casa Batlló. SIn lugar a dudas nos quedaremos allí en nuestra proxima visita.
Cliente verificado
10/10 Excelente
Leanne
18 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Leanne
Se hospedó 5 noches en abril de 2024
Respuesta de Front Office Team, el 20 abr. 2024
Dear @Leanne,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Front Office Team
10/10 Excelente
Jennifer
Viaje familiar
25 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the excellent location!
Jennifer
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Office Team, el 7 dic. 2023
Dear @Jennifer,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback about our location have been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Front Office Team
10/10 Excelente
ANA L LOZANO
6 nov. 2023
ANA L LOZANO
Se hospedó 1 noche en noviembre de 2023
Respuesta de Marc Lana, el 11 nov. 2023
Dear Ms. Lozano,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with usIt's always encouraging to hear positive feedback, especially when it comes from those who matter most - you! Your comments about the service of our staff, the terrace and the hotel's location were shared with the hotel's leadership team as a way to celebrate the great experiences we provided for our guests. Once again, thank you for taking the time to share your comments.We hope to welcome you again soon.Best regards,Marc LanaFront Desk Manager
8/10 Bueno
William
Viaje en grupo
3 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Showers need a refresh. Unless you have very lon g legs its dangerous to get in/out of the tub shower arrangement.
William
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Office Team, el 5 oct. 2023
Dear @William,Thank you for taking the time to share your feedback regarding your recent experience in our property.I will share your review with the management leadership team; indeed, your feedback is very important to us.Our team always works with passion and commitment to provide the highest level of hospitality, so we would like to truly apologize for this experience.Once again, thank you for taking the time to share your feedback.Sincerely,Marc L.Front Desk Manager
10/10 Excelente
Nicoleen
28 ago. 2023
Nicoleen
Se hospedó 4 noches en agosto de 2023
Respuesta de Renaissance Barcelona Hotel - Front Office Team, el 22 sept. 2023
Dear @Nicoleen,Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had a fantastic stay at our hotel. Our team takes immense pride in providing top-notch service, and it's truly heartwarming to know that our team left such a positive impression on you.Your recommendation and praise are the highest compliments we could receive, and we can't wait to welcome you back in the future.It was a pleasure having you as our guest, and we look forward to exceeding your expectations once again on your next visit.Thank you for choosing our hotel, and we appreciate you taking the time to share your positive experience.Sincerely,Front Office Team
10/10 Excelente
Juan
Viaje familiar
24 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simply perfect
Great location, perfect place to stay and enjoy Barcelona, close to everything.
Juan
Se hospedó 3 noches en julio de 2023
Respuesta de Raphaelle Niault, el 25 jul. 2023
Dear Juan, Thank you so much for taking the time to share your feedback concerning your recent stay with us.We are delighted to read that you enjoyed your time in our beautiful city and that you have been able to explore it properly! We hope to welcome you back in a near future for another memorable stay.Warmest regards from sunny Barcelona
6/10 Aceptable
Alok
6 jul. 2023
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Alok
Se hospedó 1 noche en julio de 2023
Respuesta de Raphaelle Niault, el 25 jul. 2023
Dear Alok,Thank you for taking the time to comment on your recent stay with us.We are sorry to hear that your property did not live up to your expectations. Customer satisfaction is our number one priority and I would like to sincerely apologise for failing to meet your expectations.Mr Alok, we can only hope that you will allow us to show you the best of our service during your next stay in our beautiful city.Warm regards from sunny Barcelona
6/10 Aceptable
Cliente verificado
Viaje familiar
13 jun. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Confirm your reservation with hotel
Couldn’t find our reservation when we got there. Got a different room then I booked. The Air Conditioning wasn’t working that well. Everything else was fine. The staff was helpful with dinner reservations.
Cliente verificado
Se hospedó 2 noches en junio de 2023
Respuesta de MLana, el 15 jun. 2023
Dear @Anonimus,Thank you for taking the time to let us know about your experience while staying with us. The arrival experience you described and the issue with the A/C are below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team and our housekeeping team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Office Team
10/10 Excelente
Timothy
Viaje familiar
4 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location
Timothy
Se hospedó 1 noche en junio de 2023
Respuesta de Andrea Trouillet, el 15 jun. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excelente
william
Viaje familiar
8 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and great rooms. A
william
Se hospedó 1 noche en mayo de 2023
Respuesta de The Reception Team, el 21 may. 2023
Dear Mr. William,Thank you very much for taking time to review your stay with us!We are glad to know that you enjoyed your time with us.We hope to see you again here at the Reinassance Barcelona Hotel.
8/10 Bueno
Robert
Viaje familiar
4 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very clean. Staff was very friendly and helpful.
Robert
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Office Team, el 7 may. 2023
Dear M. Robert,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Front Office Team
10/10 Excelente
Shawn
17 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were nice and the staff was friendly and helpful.
Shawn
Se hospedó 3 noches en abril de 2023
Respuesta de Steven Marques, el 17 abr. 2023
Dear @Shawn,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback about the room and our staff has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Steven MarquesFront Desk Manager
10/10 Excelente
Goran
4 feb. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Goran
Se hospedó 5 noches en enero de 2023
Respuesta de Steven Marques, el 5 feb. 2023
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire hotel team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Steven MarquesFront Desk Manager
10/10 Excelente
Cliente verificado
Viaje de negocios
21 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 5 noches en enero de 2023
Respuesta de Steven Marques, el 21 ene. 2023
Dear valued guest,Thank you very much for taking the time to share your feedback concerning your recent stay with us.We are delighted to read that you enjoyed our beautiful city and our Hotel.We hope to have the pleasure to welcome you again in a near future.Warmest regards
10/10 Excelente
Norberto
Viaje familiar
11 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Norberto
Se hospedó 1 noche en enero de 2023
Respuesta de Steven Marques, el 21 ene. 2023
Dear valued guest,Thank you very much for taking the time to share your feedback concerning your recent stay with us.We are delighted to read that you enjoyed our beautiful city and our Hotel.We hope to have the pleasure to welcome you again in a near future.Warmest regards
6/10 Aceptable
Thomas Stærmose
14 dic. 2022
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
All in all an okay stay, friendly staff and good location. To mention some disappointment it would be that the roof terrace was closed, construction work below the room and I would expect a 5-star hotel to have a mini bar with a few beers.
Thomas Stærmose
Se hospedó 3 noches en diciembre de 2022
Respuesta de Raphaelle Niault, el 16 dic. 2022
Dear Thomas,I am glad to know that you enjoyed your stay at the Hotel Renaissance Barcelona and specially our location and staff.Our Hotel is located in the city center of Barcelona and at a walking distance from the main touristic attractions as well as some of the most famous restaurants and bars of the city.The objective of our staff is to deliver the best experience possible to our guest and help them in any way possible. I am glad to know that you had received an amazing service.As per our rooftop bar, I am sorry you could not enjoy it due to being closed for the winter season; however, we have our Rumbo Bar open were you can enjoy our food menu and our signature cocktails.I apologize for any disturbance that the construction street work below your room might have caused you.Mr Thomas, we hope that we can welcome you back in our Hotel very soon so you have the chance to discover our beautiful rooftop bar.Warmest regards,
10/10 Excelente
Maria
Viaje familiar
1 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Maria
Se hospedó 6 noches en mayo de 2022
Respuesta de Raphaelle Niault Front Office Manager, el 10 jun. 2022
Dear Maria,
Thank you very much for taking the time to share your experience at the Renaissance Barcelona.
We are delighted to see that you enjoyed your stay with us.
We hope that we will have the pleasure to welcome you back in a near future for another memorable stay!
Warm regards
10/10 Excelente
David
15 abr. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Downtown Barcelona
The staff are very courteous and helpful, I was anxious about the language difference but everyone we enteracted with spoke English for us. Excellent location and quite quarters.
David
Se hospedó 1 noche en abril de 2022
Respuesta de Raphaelle Niault Front Office Manager , el 15 abr. 2022
Dear Mr David,
Thank you for taking the time to share your feedback about our hotel.
We are delighted to read that you enjoyed your stay with us and that you have noticed our staff service.
We really hope that we will be able to welcome you again in Barcelona!
Warm regards
8/10 Bueno
Nataliya, Moscow
Viaje familiar con niños
7 ene. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable location. Rooms are rather old, poor breakfast. Minibars out of order, not enough drinking water in the room
Nataliya
Se hospedó 4 noches en diciembre de 2021
Respuesta de Jonathan Oblitas, el 7 ene. 2022
Dear guest,
Thank you very much for having taking the time to offer us your feedback. We will make sure your recommendations are taking into consideration for future hotel renovations and to review our services. Most importantly, I hope you felt comfortable with the staff and security during your stay, as some of our regular services like the buffet breakfast had to be limited due to covid restrictions. Nevertheless, we welcome all type of constructive reviews that makes us improve, constantly.
Thank you very much once again.
Best regards,
Jonathan Oblitas
Night Manager
8/10 Bueno
Vincenzo
Viaje familiar
1 nov. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gentilezza e disponibilità del personale , struttura non da 5 stelle.
Vincenzo
Se hospedó 2 noches en octubre de 2021
Respuesta de Raphaelle Niault, el 1 nov. 2021
Dear Vincenzo,
Thank you for taking the time to let us know about your experience while staying with us.
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure improvements.
I hope you choose to stay with us again when your travels bring you back to Barcelona.
Sincerely,
10/10 Excelente
Ginella Ramchandani, Aventura
Viaje en pareja
17 oct. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff and Hotel were just fantastic.
Ginella Ramchandani
Se hospedó 4 noches en octubre de 2021
Respuesta de RAPHAELLE NIAULT FRONT OFFICE MANAGER, el 18 oct. 2021
Dear Mrs. Ramchandani,
On behalf of the entire hotel team, I want to thank you for sharing your feedback of your recent stay with us.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
We hope to welcome you again soon.
Sincerely,
2/10 Terrible
Alison
Viaje en grupo
9 mar. 2020
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No sympathy for pregnant woman
Worst experience ever with their management team. Rude & inconsiderate. Would not suggest staying here.
Alison
Se hospedó 2 noches en marzo de 2020
10/10 Excelente
Gurpal
22 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great location and amenities
The place is very close to a green line sub way stop and is extremely close to the luxury shopping area. The amenities are very nice and extremely well built. It’s also only 10 min away from las Ramblas
Gurpal
Se hospedó 1 noche en febrero de 2020
Respuesta de Beatriz Martínez-Mari, el 26 feb. 2020
Dear @Gurpal,
Thank you for taking the time of reviewing your stay with us.
We are delighted to read that you enjoyed our location. It's definitely one of our main strengths. Also I recommend you, if you come back to Barcelona is enjoying the views from our rooftop you can see all the main icons of this vibrant city!
If travel brings you back to Barcelona, please do not hesitate to contact us so we can help you creating new memories.
Kind regards,
8/10 Bueno
Cliente verificado
8 ene. 2020
Le gustó: Limpieza, servicio y personal, servicios
Cliente verificado
Se hospedó 5 noches en diciembre de 2019
Respuesta de Steven Marques, el 14 ene. 2020
Dear Valued Guest,
Greetings from Barcelona!
We are glad to read you enjoyed your stay in our property. We cannot wait to welcome you back. Regards,
Steven Marques
8/10 Bueno
said
Viaje familiar
5 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel and good location
said
Se hospedó 4 noches en diciembre de 2019
Respuesta de Steven Marques, el 5 ene. 2020
Dear Valued Guest,
Greetings from Barcelona!
We are glad to read you enjoyed your stay in our property. We cannot wait to welcome you back.
Regards,
Steven Marques
10/10 Excelente
Cliente verificado
Viaje familiar
4 ene. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ambiance is relaxing. Staff very pleasant and helpful.
Cliente verificado
Se hospedó 2 noches en diciembre de 2019
Respuesta de Lea , el 4 ene. 2020
Dear valued guest,
Thank you so much for sharing your experience with us. We are more than happy to read you enjoyed your stay and our staff members!
Please, let us know if your plans brings you back to our wonderful city.
Regards,
Léa Fabrizio
Front Office Manager
8/10 Bueno
Cliente verificado
Viaje familiar
3 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dear Valued Guest,
Greetings from Barcelona!
We are glad to read you enjoyed your stay in our property. We cannot wait to welcome you back.
Regards,
Steven Marques
10/10 Excelente
Cliente verificado
Viaje familiar
2 dic. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I agree with what's been said already. Excellent hotel in all respects except small (but very nice) bathrooms. Would not bring a swimsuit in the summer. The rooftop pool is tiny and shallow. Location, staff, lobby bar and rooms are very nice. I would definitely go back again if staying in Barcelona!
Cliente verificado
Se hospedó 3 noches en noviembre de 2019
Respuesta de ML , el 4 dic. 2019
Dear @Anonymus,
We do really value your feedback which is really constructive and important for us. The hotel location is a privilege one which makes to discover the local and unique sights of our city.
Our entire team always works with passion and commitment and we are always delighted to receive these type of comments which makes us to see our customers experience.
Thank you very much,
Marc L.
8/10 Bueno
Aviram
9 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value.
Very nice welcome and check in process. Very comfortable room.
Aviram
Se hospedó 2 noches en noviembre de 2019
Respuesta de Lea Fabrizio , el 11 nov. 2019
Dear Aviram,
Greetings from Renaissance Barcelona!
We really want to thank you for your positive feedback.
See you soon in Barcelona,
Léa Fabrizio