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Opiniones de Sofitel Barcelona Skipper

5 out of 5
Sofitel Barcelona Skipper
Avinguda Litoral 10, Barcelona

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 102 de 118 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 118 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 118 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 118 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 118 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

10/10

Servicios

9.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARIEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

claudia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen acceso a transporte público, muy cómodo
Buen acceso a transporte público a pesar de estar lejos del centro de la ciudad , las personas son muy amables en el hotel nos recomendaron buenos restaurantes, la habitación es muy amplia , las personas del check in súper amables
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Manager, el 14 dic. 2023
Estimada claudiaGracias por tomarse el tiempo de reseñar nuestro hotel. Estamos encantados de saber que el acceso al transporte público le resultó cómodo y que nuestro personal fue amable y servicial a la hora de ofrecerle recomendaciones. Nos esforzamos por crear una estancia cómoda para todos nuestros huéspedes, y nos alegramos de haberlo podido hacer por usted.Fatima AhaddafDirectora de Experiencia del Huésped

10/10 Excelente

Morayma

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotwl
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Experience Manager, el 11 dic. 2023
Dear Morayma,Thank you for your wonderful review of Sofitel Barcelona Skipper! We are glad to hear that you had a pleasant experience with us and appreciate that you took the time to share your comments. At Sofitel Barcelona Skipper, we strive to provide the highest quality of service and memorable experiences for our guests. We hope that you will stay with us again soon!Fatima AhaddafGuest Experience Manager

10/10 Excelente

Carlos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo recomiendo ampliamente, todo el personal es maravilloso!!!
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

RAED, PANAMA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best experience in Barcelona, the front desk staff Andres made us feel as home! Thumbs up
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Experience Manager, el 14 sept. 2023
Dear RAED,Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you had an amazing and over the top experience during your stay at our hotel. Our team takes great pride in providing the best experience possible, and we are delighted that our service made a positive impact on your stay. We genuinely care about our guests, and your kind words are truly appreciated.Creating a home feeling is exactly what we aim to achieve, and it's heartwarming to know that we succeeded in providing you with that level of comfort and hospitality.Once again, thank you for choosing our hotel, and we look forward to welcoming you back on your future travels. Sincerely,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Cesar Alexis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente hotel, el más cómodo limpio y elegante!!
Se hospedó 2 noches en noviembre de 2022
Respuesta de Fatima Ahaddaf, el 28 nov. 2022
Estimado Cesar,Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Barcelona Skipper. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperemos poder darle la bienvenida en nuestro hotel muy pronto. Reciba un cordial saludo

8/10 Bueno

Kay

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall our stay was very pleasant.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Eli

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hugo was a great service provider. Everyone was friendly. Hotel remodeled a year ago and looked great. Walking distance to main old city but off the beat and path. Excellent
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Mordhay

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Hermann

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ethel J

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the staffs were very nice and accommodating. The hotel is very new and chic. Our room were kept clean everytime we come back from our daily tours. As promised by Brendan (service desk) I had a cake for my birthday waiting at our room . Axel was very nice as well, my husband was impressed. All in all, we had a great stay and will recommend to our friends.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Fiona

Se hospedó 6 noches en abril de 2024

10/10 Excelente

Jutta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this place & will return. Everything. from the service , the food , & comfort was perfect. Thank you
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Margaret

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a really great stay. The hotel itself was very nice and the team were especially wonderful. My daughter turned 9 during our stay and the team left a cake with number 9 candle and card in our room for her. She was over the moon. Also, at breakfast we asked for a special drink the first morning. The next morning our server remembered and was ready to go with it first thing. Really excellent service. I would definitely stay here again.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Shaohui

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the beach, clean and comfortable. The only drawback was that the pool was too cold when weather is not good.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mohamadreza

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Servicios
Very nice
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Erik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dominic

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Experience Manager, el 28 mar. 2024
Dear Dominic,I thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Marissa

Viaje familiar
Le gustó: Servicios
Great property!
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Experience Manager, el 25 mar. 2024
Dear Marissa,We thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Fatima AhaddafGuest experience Manager

10/10 Excelente

Matthew Leigh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very spacious lobby, great restaurants, quiet location, excellent bedrooms and bathrooms
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Experience Manager, el 21 mar. 2024
Dear Matthew Leigh,I thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Fatima AhaddafGuest experience Manager

10/10 Excelente

Cristina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing! Great location near the beach and very close to the metro, room and amenities were great. Will definitely be staying there again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Experience Manager, el 25 mar. 2024
Dear Cristina,Thank you for taking the time to write such a wonderful review of your recent stay with us. We are thrilled to hear that you enjoyed your experience and appreciate your kind words about our facilities and staff.It is always a pleasure to receive positive feedback and we are grateful for your acknowledgement of our efforts to provide exceptional service. We will be sure to pass on your compliments to our ambassadors, who take great pride in ensuring that our guests have a memorable stay.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back soon for another fantastic stay.Fatima AhaddafGuest Experience Manager

10/10 Excelente

Sabrina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sofitel was amazing- stayed for a conferenfe at the ICCB which is a 10 min taxi, literally on the beach and walking to el born, the room was luxurious w beach view, amenities great, buffet great, lobby bar amazing, definitely would go back nd recommend
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Experience Manager, el 21 mar. 2024
Dear Sabrina,Thank you so much for your fantastic review! We're thrilled to hear that your business stay with us was perfect in every way.It's wonderful to know that you found our hotel and service to be excellent. We're delighted that you enjoyed the decoration, design, as well as the location.Thank you for recommending our hotel, and we look forward to welcoming you back again soon for another outstanding experience!Best regards,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helt topp! Anbefales!!
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Katia

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Boris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very helpful and fabulously staff
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Experience Manager, el 5 mar. 2024
Dear Boris,We very much appreciate your comments regarding your stay at the Sofitel Barcelona Skipper. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FATIMA AHADDAFGUEST EXPERIENCE MANAGER

6/10 Aceptable

Beate

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das Personal ist sehr freundlich und hilfsbereit. Das Hotel selbst von der Einrichtung modern, aber nicht in allen Dingen dem Gast entgegenkommend. Das Frühstücksbuffet ist immer gleich und qualitativ durchschnittlich. Bei der Reinigung der Zimmer wird täglich irgendwas vergessen. Insgesamt ist es unserer Meinung nach keine 5 Sterne wert.
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Experience Manager, el 22 feb. 2024
Dear Beate,Thank you for taking the time to tell us about your experience at the Sofitel Barcelona Skipper. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Experience Manager, el 22 feb. 2024
Dear Antonio,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fatima AhaddafGuest Experience Manager

8/10 Bueno

Mehmet Korkut

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Odada sürekli sesler geliyordu. Ayrıca odam servis odasının yakınında olduğu için sürekli servis odasına giriş-çıkışta kapı sesi ve gürültülere maruz kaldım. İzolasyonu pek iyi değil. Temiz bir hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Experience Manager, el 22 feb. 2024
Dear Mehmet Korkut,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the noise from the nearby service room.Your comfort is of utmost importance to us, and we regret that we fell short of providing you with a peaceful environment. We assure you that we take your concerns seriously and will immediately address the issues. Appropriate measures will be taken to improve the insulation and minimize any disruptive noises.We hope you will give us another opportunity to exceed your expectations on your next visit to Barcelona. Please feel free to contact us directly so that we can make arrangements to ensure a more comfortable stay for you.Sincerely,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Sami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ett av de finaste hotell, frukosten va jätte god och lyxig, rummen är otrolig fina och rena
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Experience Manager, el 14 feb. 2024
Dear Sami,Thank you so much for taking the time to share your positive feedback. We are thrilled to hear that you had a satisfactory experience with us.At Sofitel Barcelona Skipper, guest satisfaction is our top priority, and we are delighted to know that we were able to meet your expectation.We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Best regards,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
Overall very good. Good location within 2 min walking distance from the beach. Entire staff was friendly and courteous.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Experience Manager, el 6 feb. 2024
Dear Mark,Thank you so much for taking the time to share your positive feedback. We are thrilled to hear that you had a satisfactory experience with us.At Sofitel Barcelona Skipper, guest satisfaction is our top priority, and we are delighted to know that we were able to meet your expectation.We appreciate your kind words and hope to have the pleasure of welcoming you back again soonBest regards,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Dominic

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic staff, always ready to help. Very clean and beautiful hotel and rooms
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Experience Manager, el 17 ene. 2024
Dear Alexander,We thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Fatima AhaddafGuest Experience Manager

10/10 Excelente

Amyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Stay. Excellent Staff and hotel. Good size rooms and bathrooms. Lovely location near the beach. :)
Respuesta de Guest Experience Manager, el 10 ene. 2024
Dear Amyn,I thank you for sharing your experience following your stay at the Sofitel Barcelona Skipper.We are glad that you had such a great time in our hotel. Your satisfaction is a great source of motivation and encouragement for all our ambassadors.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Fatima AhaddafGuest Experience Manager

10/10 Excelente

Marife

Le gustó: Condiciones de la propiedad
Exceptional
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Hajer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Carol A.

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Novak

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ali

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

sharla, TURCIFAL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Erick

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good environment
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Experience Manager, el 7 dic. 2023
Dear Erick,Thank you for taking the time to review your stay with us at Sofitel Barcelona Skipper. We are pleased to hear that you found the environment to be good and we appreciate your feedback. At Sofitel Barcelona Skipper, we strive to create a comfortable and enjoyable environment for all of our guests. We hope that you will consider staying with us again in the future.Fatima AhaddafGuest Experience Manager

10/10 Excelente

Wedad

Le gustó: Servicio y personal
Se hospedó 6 noches en noviembre de 2023
Respuesta de Guest Experience Manager, el 1 dic. 2023
Dear Wedad,Thank you for sharing your impressions about Sofitel Barcelona Skipper; we hope the next stay is as enjoyable as the previous one.Warm regards,Fatima Ahaddaf

10/10 Excelente

Kamil

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Very Good hotel and super Deluxe but the morning shift staff make you run away i usually take one night then when is good o extend by week or two but that lady on the morning make me rune away cause of her rudeness
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Helio

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Marko

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff, clean and cozy room. Great breakfast. Swimmingpool at the rooftop was really nice to have a swim with my children.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Viridiana

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Jutta

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wir haben uns rundherum wohl gefühlt. Es hat alles gepasst. Werden sicher nicht das letzte Mal dort gewesen sein.
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Liselotte

Se hospedó 4 noches en octubre de 2023