Thank you for your feedback, Julian. We're delighted to hear that you enjoyed the location and that the service and room were excellent. We appreciate your suggestion regarding the noise from the metro trains. We apologize for any inconvenience this caused during your stay. We will consider your feedback to ensure our guests are well informed about potential noise disturbances. We hope to welcome you back for another great experience.

Gràcies per la teva puntuació. Esperem que hagis tingut una bona estada amb nosaltres i confiem en poder acollir-te de nou.

Muchas gracias por su comentario, Fabrice. Nos alegra saber que disfrutó de su estancia con nosotros y que el equipo y la ubicación superarán las expectativas. Estamos encantados de que vuelva a hospedarse con nosotros pronto.

Dear Omar, we are pleased to know that you had such a wonderful stay with us. Hope that everything went beyond your expectations. Looking forward to hosting you again soon.

Dear Lila, thank you for your feedback. We are glad that overall you had a great stay with us and would love to know what went missing to reach a 10/10 next time. See you soon!

Hola Brenda, muchas gracias por sus comentarios. Nos complace saber que ha tenido una estancia fantástica. Esperamos recibirla nuevamente pronto.

Hi Shir,Thank you for the honest review. We truly appreciate all of our guest's feedback so we may improve our services. We are sorry to hear the value for money of our property has felt insufficient to you. We would love to know more on what you have felt we fell short on, so we may know in which area to work harder to improve.Please do not hesitate in sharing any further feedback you may wish!

Hi Devon,Thank you for taking the time to share your review!We're delighted to hear that you appreciated the amenities of our hotel and the convenient location.However, we're sorry to learn that your experience with housekeeping was inconsistent and that you felt the staff's attention was lacking during certain issues. Please accept our sincerest apologies for any inconvenience caused. We'll address these concerns with our team to ensure we deliver the level of service our guests deserve.We hope to see you again during your next visit so we may give you the experience you deserve!

Hi Jinghua,Thank you so much for the kind review! We are very happy that you have found our facilities convenient and that you enjoyed the service by our staff.We look forward to seeing you again on your future travels!

Hi Diana,We are very happy to hear you had a wonderful experience with us and that you enjoyed our convenient location close to all public transports.Thank you so much for choosing us and see you during your next travels!

Hi Ronald, thank you for your review! It has been a pleasure hosting you in this occasion and we hope to see you again during your next time in the city.Best,

Hi Reiko,Thank you for the honest feedback, we really appreciate all your comments!We are sorry to hear you had some miscommunications regarding the touristic tax. This tax is applicable to all guests staying in properties in Barcelona, which is mostly paid upon Check-in, although some properties choose to include it in the rate. Upon creating your reservation, you should have received a notification to let you know about this tax, we are very sorry if it was not made clear to you at that time. As for the water pressure and the amenities, we are sorry to know these were not up to your standards. We will work hard in order to better all our services and give our guests the best possible experiences!Thank you again!

Hi Astrid, Thank you for your kind comments!We are thrilled to know you enjoyed our location, and we hope we may host you again in your future visits to Barcelona!

Rashel, we appreciate your feedback. We're happy to hear that you enjoy our hotel's central location. We strive to offer exceptional service and amenities to all our guests. We're sorry to hear that we fell short in this aspect. We hope you enjoyed your stay and look forward to welcoming you back in the future.

Thank you for your review, Robert. We're delighted to know that you had an amazing stay with us. We hope you’ll consider staying with us again in any of our 40+ cities.

Your review is appreciated, Sofie. We're glad to know that you enjoyed your stay with us. Thank you for letting us know about your experience and we hope to host you again.

Thank you for your review, Gael. We're glad you appreciated our hotel's central location and helpful city team. We'll take note of your feedback regarding insulation and the room's charm. Thank you again for staying with us.

Thank you for your review, Aamir. We're happy to know that you enjoyed our location. We look forward to your next visit to one of our many properties around the globe.

Thank you for your comment, Kar. We appreciate your perspective and will strive to ensure that our service meets expectations. Your comments are valuable to us as we continuously work to improve our guests' experience.

Ramon, we appreciate your detailed feedback. We apologize for any inconvenience caused by the late check-in policy. It's disappointing to hear about the discrepancy between the personalized welcome card and the breakfast options. We strive to improve and provide a better experience for our guests. Thank you for sharing your thoughts with us.

Thank you for your review, Guiming. We're happy to know that you had a great stay with us. We’re excited to have you travel with us again soon.

Wayne, thank you for sharing your feedback with us. We're sorry to hear that the reservation you made for an interior room did not meet your expectations. However, we're glad that our city team was able to accommodate your needs. We appreciate your compliments about our friendly and helpful city team. Regarding your suggestion about the reception location, we will consider it for future improvements. We look forward to welcoming you again in the future.

Thank you for your review. We hope you’ll consider staying with us again for your future travels.

Gracias por tu comentario, Victor. Nos alegra saber que disfruto de su estancia con nosotros. Esperamos darle la bienvenida de nuevo.

Thank you for your comment, Jorge. We're pleased to hear that you enjoyed your stay and found our hotel in a great location. We look forward to welcoming you back in the future.

Thank you for your feedback, Michael. We're thrilled to know that our city team and cleanliness exceeded your expectations. We can't wait to welcome you back.

Thank you for your wonderful review, Ken. We're delighted to hear that you enjoyed your room and that the location exceeded your expectations. We're pleased to know that the city team was helpful. We appreciate your positive comments and hope to welcome you back for another enjoyable stay in the future.

Your comment is appreciated, Alyson. We're delighted to hear that the services and accommodations met your expectations. We hope you'll consider staying with us again in any of our 40+ cities.

Gerard, gracias por dejarnos conocer su experiencia y esperamos recibirlo nuevamente.

Hi Renee, thank you for your feedback. It's great to know that you enjoyed our location and charming neighborhood. We can't wait to host you back.

Hi Borbala, thank you for your feedback. It's wonderful to know that you enjoyed your stay. We hope you’ll consider staying with us again in any of our 40+ cities.

Thank you for taking the time to share your positive experience, Joosang. We're delighted to hear that our location, city team, and services exceed your expectations. We can’t wait to host you again soon.

Dear Meeta, thank you for your precious feedback. We are sorry that we couldn’t provide the best experience due to the issue with the AC. Note that the channels by default are in Spanish but you can use Roku to see any international ones or change the subtitles of i.e.: BBC. Hope we can host you again soon.

Dear Ricardo, we are pleased to know that you had such a wonderful stay with us. Hope that everything went beyond your expectations. Looking forward to hosting you again soon.

Dear Nina, thank you for your feedback. We are glad that overall you had a great stay with us and would love to know what went missing to reach a 10/10 next time. See you soon!

Dear Jamie, we are sorry that we fell under your expectations. We would love to know what went missing to reach a higher score. We are here at your disposal for any of your comments. Regards and hope to host you again soon.