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Opiniones de Campanile restaurant BASILDON - East of London

2.5 out of 5
Campanile restaurant BASILDON - East of London
A127 Southend Arterial Road, Pipps Hill, Basildon, England

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 106 de 700 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 219 de 700 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 156 de 700 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 110 de 700 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 109 de 700 opiniones" "

6.8/10

Limpieza

7.6/10

Servicio y personal

6.0/10

Servicios

5.8/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien desyuno
Se hospedó 2 noches en febrero de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Cercano al aeropuerto de Southend
Hotel de carretera ideal para pasar una noche. Está cerca del aeropuerto de Southend. Desayuno y personal excelente.

6/10 Aceptable

Colin

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 13 may. 2024
Thank you Colin for your ratings. We hope to welcome you again soon.

8/10 Bueno

Peter

Le gustó: Limpieza y servicio y personal
Very close to A127 which is handy but it can also be noisy though not the Hotel's fault.Very close to large Retail Park (Pipps Hill) which is useful for food. Guests need to be reminded of the need not to slam doors at any time particularly at night, slightly annoying that parents allow their children to run around in the dining area. O therwise accomodation suitable for my needs.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 23 abr. 2024
Thank you Peter for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Straightforward room and board, fine for my needs. Nothing to criticise
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Thank you William for your feedback. We are pleased to hear that you have enjoyed your stay and we look forward to welcome you again soon.

6/10 Aceptable

rodney

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Very uneven path ways could be dangerous.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 13 mar. 2024
Thank you Rodney for your feedback. We hope to welcome you again soon.

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good stay
The hotel is a good location for my visits and the staff are great.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager, el 23 feb. 2024
Thank you Stephen for your feedback. We are glad that you enjoyed your stay, and look forward to welcoming you back in the future.

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean comfy
Nice place to stay while traveling through. Food not the best tbh and check out at 12 but maid knocking on doors hour or so early was annoying.
Se hospedó 1 noche en febrero de 2024
Respuesta de Deputy General Manager, el 23 feb. 2024
Thank you Robert for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will continue to work on further improvements. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Deputy General Manager, el 23 feb. 2024
Thank you Sarah for your feedback, we hope to welcome you bank in the future.

4/10 Malo

David

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
What a hole! Not sure whether it's because Basildon is awful or this hotel is bad, but I won't be returning. I think this is the kind of place that prostitutes get murdered... Awful
Se hospedó 2 noches en enero de 2024
Respuesta de Deputy General Manager, el 23 feb. 2024
Thank you David for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay.

10/10 Excelente

Benjamin

Se hospedó 1 noche en enero de 2024
Respuesta de Deputy General Manager, el 23 feb. 2024
Thank you Benjamin for your feedback, we are pleased you enjoyed your stay, and we hope to welcome you back in the future.

8/10 Bueno

Ahmet

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 19 ene. 2024
Thank you Ahmet for your feedback. We look forward to welcome you again soon.

4/10 Malo

Stefan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 15 ene. 2024
Thank you Stefan for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

4/10 Malo

Anita

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Tired. Room was very cold on arrival and took a long time to war up. I tried ringing reception but got no answer. The entrance outside the room was unsafe to get in or out of and I nearly fell over several times. Number 6 room. Outside the concrete path directly at the door was lifted and made getting in and out difficult, a health and safety issue.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 12 ene. 2024
Thank you Anita for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 Malo

Imole

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 9 ene. 2024
Thank you Imole for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

David

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ideally situated for dogs walking
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Thank you David for your feedback. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good value, clean and warm
It was fine for the money. The first room they offered me had not been cleaned but they quickly sorted me out with another one. Very friendly and helpful staff. It felt a bit soulless on a cold November night but it served it's purpose - an affordable, clean, warm bed for the night.
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager, el 24 nov. 2023
Thank you for your feedback. Please accept our sincerest apologies for the error with the first room. We are pleased to hear that our team has looked after you well during your stay. We hope to welcome you again soon.

6/10 Aceptable

Tracey

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
The property is very dated. I think they have long-term guests staying here as there are a lot of personal effects outside the rooms. The rooms look clean but on closer inspection, my attention to detail is needed. Breakfast is plentiful and cooked to order. The staff is very pleasant.
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 13 nov. 2023
Thank you Tracey for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We are happy to hear that you have enjoyed your breakfast with us and our team has look after you well during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

Joshua-brandon

Viaje en grupo, Viaje de negocios
Was lovely room was very clean and price was good would definitely stay again thank you
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 9 nov. 2023
Thank you Joshua-Brandon for your feedback. We are pleased to hear that you have enjoyed your stay and we look forward to welcome you again soon.

2/10 Terrible

Scott

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 1 nov. 2023
Thank you Scott for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Oliver

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
I was very happy with the hotel stay, it was ideal for the venue which i needed to go too. The only small negative thing was that there was no electrical socket near to the bed.
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 30 oct. 2023
Thank you Oliver for your feedback. We have taken onboard your feedback and will work on further improvements. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

8/10 Bueno

Ades

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
clean and comfortable
clean and comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 30 oct. 2023
Thank you Ades for your feedback. We are pleased to hear that you have enjoyed your stay. We look forward to welcome you again soon.

6/10 Aceptable

Carl

Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 30 oct. 2023
Thank you Carl for your ratings. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Tired
Tired but clean
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 30 oct. 2023
Thank you John for your feedback. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

R

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 12 oct. 2023
Thank you R for your ratings. We hope to welcome you again soon.

8/10 Bueno

Rey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de General Manager, el 10 oct. 2023
Thank you Rey for your ratings. We look forward to welcome you again soon.

4/10 Malo

Peter

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 6 oct. 2023
Thank you Peter for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

khalid

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
At Reception asking 100£ deposit if any damages so they deduct, its motel type,
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
Thank you Khalid for your feedback. Please accept out sincerest apologies that some of your expectations were not met during your stay. An automated email was sent upon confirmation advising of the pre-authorisation. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

Paul

Le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 27 sept. 2023
Thank you Paul for your ratings. We hope to welcome you again soon.

6/10 Aceptable

Caroline

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Good for the price
For the price - it’s very good value, but it is very basic and quite dated. The ladies at reception were fantastic!
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
Thank you Caroline for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We have taken onboard your feedback and will continue to work on improvements. We are pleased to hear that our team has looked after you well during your stay. We hope to welcome you again soon.

2/10 Terrible

Marlena

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Don't bother
The carpet smelled like vomit. The room didn't have Aircon so we almost had a heat stroke and lastly you could hear everything through the walls and the couple next door to us were drinking and talking loudly until 5.45am so we didn't get much sleep
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 12 sept. 2023
Thank you Marlena for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. Please kindly inform our 24/7 reception team with any challenges during your stay and our team will gladly assist. We hope you will give us another opportunity to better serve you in the future.

4/10 Malo

Jonathan

No le gustó: Condiciones de la propiedad
Needs a good up grade
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 8 sept. 2023
Thank you Jonathan for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work towards further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 Malo

Thomas

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 5 sept. 2023
Thank you Thomas for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Quick bit of comfort for a short stay in Basildon.
Parking was available extensively and it was convenient to register the vehicle. There's a great menu at the restaurant and the food was tasty. The reception staff were welcoming warm and friendly. Overall I'm pleased with how my stay went at the Hotel Campanile. The room was comfortable and warm and it had excellent ventilation. It was quaint in its layout with a welcoming porch that was entered into by a quirky walkway. Facilities like tea and coffee in the room made the stay over night more enjoyable. There was a great selection of channels of a wide-screen television with high-definition. The location of the room was convenient as it was close to the where service was good. The facilities in the room appeared simple but the standards were acceptable. The linens were clean and fresh towels were provided the stay went very well. The nearby roads continued to be busy however there was quiet enough for a sound sleep. As the hotel was respectably convenient, it remains as a place worth noting for a short stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 4 sept. 2023
Thank you Jeffrey for your feedback. We are pleased to hear that you have enjoyed your stay. We hope to welcome you again soon.

2/10 Terrible

Vicky

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolute disgrace!
Absolute disgrace from the moment we pulled up outside! - run down - very dirty - damaged furniture - very hard and small bed - very small room and bathroom - very dirty restaurant - very bad service upon arrival This place should be closed down it looks like it attracts people that are paying for their rooms by the hour! It is absolutely disgusting!
Se hospedó 4 noches en agosto de 2023
Respuesta de General Manager, el 28 ago. 2023
Thank you Vicky for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 Malo

Lee

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 13 sept. 2023
Thank you Lee for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Aysha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Tracey, el 16 ago. 2023
Thank you Aysha, for your feedback. We look forward to welcoming you back in the future.

8/10 Bueno

Felicity

Viaje familiar
Le gustó: Limpieza y servicio y personal
This was a perfect budget hotel. Looks like a slightly run-down motel and the room was small so the wardrobe was in the bathroom, but we wanted a comfy bed for the night and that's what we got. V comfy. Staff great. No frills.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tracey, el 16 ago. 2023
Thank you Felicity for your feedback. Please accept our sincerest apologies that some of your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

2/10 Terrible

Roxana

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Never again! To noisy, to cold and we are in August, you can hear all the cars that are passing on the route. We had two beds in the room, one was different , one normal. The pictures of the site looks so good, but in reality no.
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 11 ago. 2023
Thank you Roxana for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

6/10 Aceptable

Naomi

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 11 ago. 2023
Thank you Naomi for your ratings. We hope to welcome you again soon.

2/10 Terrible

Kevin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not good
There was insects in our room and at 04:30 I was awaken by shouting from another room. Also whilst waiting for a taxi in the car park a stranger on his balcony with food in his hand shouted at me “Alright mate” Not good…… Would not stay again 😡
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 31 jul. 2023
Thank you Kevin for feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 1 ago. 2023
Thank you Sharon for your ratings. We look forward to welcome you again soon.

4/10 Malo

ANDREW JAMES

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Dated and in need of updating. The basin was cracked. Shower control stiff and unable to adjust. Furniture not in best of condition. Price too high for conditions. Food good but not a good selection. With it's position road noise was a problem.
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 31 jul. 2023
Thank you Andrew for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on improvements. We hope you will give us another opportunity to better serve you in the future.

10/10 Excelente

Colin

Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 31 jul. 2023
Thank you Colin for your ratings. We look forward to welcome you again soon.

2/10 Terrible

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For the £130 you expect some kind of value for money.. but honestly if i view the room beforehand i would never of booked it. Absolutely needs a revamp to say the least. And the Audacity to ask for a 100 pound deposit is a cheek as the room could not of been made worse if you tried.. lets see if i fet my 100 back as we made the room cleaner than we arrived..
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 24 jul. 2023
Thank you John for you feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 31 jul. 2023
Thank you Jacob for your ratings. We hope to welcome you again soon.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 24 jul. 2023
Thank you for your feedback. Please accept our sincerest apologies that your expectations were not met during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

4/10 Malo

Alfred

Se hospedó 1 noche en julio de 2023
Respuesta de General Manager, el 7 ago. 2023
Thank you Alfred for your ratings. Please accept our sincerest apologies that your expectations were not met during your stay. We hope you will give us another opportunity to better serve you in the future.

8/10 Bueno

Brian

Le gustó: Servicio y personal
Over all very helpful staff and rooms were very clean. Property looked to be in need of repairs.
Se hospedó 12 noches en junio de 2023
Respuesta de General Manager, el 7 jul. 2023
Thank you Brian for your feedback. We are pleased to hear that our team has looked after you well during your stay. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.

2/10 Terrible

Robert

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Poor quality hotel.
Room smelt of smoking. Asked for another room which was provided. The condition of this room was awful, with chipped furniture. Decided not to stay there and requested a full refund which was approved. Would definately not stay there.
Se hospedó 4 noches en junio de 2023
Respuesta de General Manager, el 19 jun. 2023
Thank you Robert for your feedback. Please accept our sincerest apologies that your expectations were not met. We have processed the full refund to you as requested. We have taken onboard your feedback and will work on further improvements. We hope you will give us another opportunity to better serve you in the future.