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Opiniones de Sleep Inn Baton Rouge East I-12

2.5 out of 5
Sleep Inn Baton Rouge East I-12
10332 Plaza Americana Dr, Baton Rouge, LA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 407 de 948 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 338 de 948 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 948 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 948 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 948 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Le gustó: Limpieza
Super nice
Se hospedó 1 noche en abril de 2024
Respuesta de Jeet, el 4 abr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Jaime

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en enero de 2024
Respuesta de MIKE, el 7 ene. 2024
WE THANK YOU FOR YOUR BUSINESS!

8/10 Bueno

Francisco

Se hospedó 2 noches en julio de 2023
Respuesta de Jeet, el 18 ago. 2023
Thank you for your business! We hope to see you again in the future!

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 2 noches en mayo de 2023
Respuesta de Management , el 2 jun. 2023
Thank you for the perfect score. We are happy to hear you enjoyed your stay with us.

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 10 may. 2023
Thank you for sharing your feedback. We are happy to hear you enjoyed your stay.

10/10 Excelente

Juan

Se hospedó 2 noches en abril de 2023
Respuesta de Manager , el 16 may. 2023
Thank you for the perfect score. We are happy to hear you enjoyed your stay with us.

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel correcto Cumplió con las expectativas Buena relacion precio, calidad de servicio
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 22 nov. 2021
Thank you for your feedback. We appreciate our guest taking the time to share their experience at our property. We are glad to hear you enjoyed your stay. We look forward to seeing you again!

8/10 Bueno

Norma

Viaje familiar
Le gustó: Condiciones de la propiedad
Bien
Se hospedó 1 noche en julio de 2021
Respuesta de Tiffany, el 26 jul. 2021
We are glad to hear you enjoyed your stay at Sleep Inn Baton Rouge East. We look forward to seeing you again soon.

10/10 Excelente

Israel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free parking, complementary breakfast, Clean, nice beds, Front desk very helpull
Se hospedó 1 noche en noviembre de 2019
Respuesta de Mike, el 4 nov. 2019
Thank you for your comment. We appreciate your feedback and look forward to seeing you again soon!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo bien desde la llegada la ubicación la estadía y los empleados todo excelente
Se hospedó 3 noches en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Viaje turista
Excelente estadía
Gracias!

10/10 Excelente

jesus, monterrey nl mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
comodo
excelente muy comodo
Respuesta de Mike, el 22 ago. 2015
Gracias por tu commentario !

10/10 Excelente

jean-marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Gerd

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
T
Se hospedó 1 noche en mayo de 2024
Respuesta de Jeet, el 13 may. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Ivan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk was super helpful, breakfast was solid, room was nice enough for a brief stay. Walls were kinda thin and the ac took a bit to start working. Overall, it was affordable and cozy. Would stay again and higly recommend, especially if on a budget!
Se hospedó 2 noches en abril de 2024
Respuesta de Jeet, el 3 may. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Gregory W

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The young lady that checked us in was very professional and helpful. Her name is Ciera
Se hospedó 1 noche en abril de 2024
Respuesta de Jeet, el 28 abr. 2024
Thank you for your business! We hope to see you again in the near future!

6/10 Aceptable

Laura

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
The room we stayed in was not very clean. We actually had to request new sheets and remake our beds ourselves with them after finding dirt smudged on the sheets on one bed and cigarette burn holes in sheets on the other bed. The second floor hallway smelled like pot - thankfully the room did not. There was trash left on the floor beside one of the beds, hair stuck to the dryer, and weird stains on the walls. That room needs a major cleaning. We only stayed for a few hours overnight since we were on the road, so it met our needs for that at least. On the upside, the beds were comfortable, staff was nice, and breakfast was good.
Se hospedó 1 noche en abril de 2024
Respuesta de MINESH PATEL, el 27 abr. 2024
Dear Guest:I am concerned about the Housekeeping problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. At this hotel, we strive to provide the best hospitality possible to our guests at all times. Therefore, it is disappointing to learn that you are unhappy.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.We look forward to serving your future lodging needs.Sincerely,Minesh Patel

10/10 Excelente

Jada

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms was nice .
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 14 abr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza y servicios
Great stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Jeet, el 11 abr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Chinel

Se hospedó 2 noches en enero de 2024
Respuesta de Jeet, el 9 abr. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Bueno

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciated the last minute booking and getting me the best rate using my phone app. I would recommend more hooks and towel racks in the bathroom and in the room so you can hang clothes. Overall it was a great stay!
Se hospedó 5 noches en marzo de 2024
Respuesta de Jeet, el 7 abr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Mildred

Se hospedó 1 noche en marzo de 2024
Respuesta de Jeet, el 25 abr. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Caleb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wasn't afforded the option by management to waive non refund after I booked the wrong date. But I made the best of it, attended a concert, and slept here to avoid the long drive home.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeet, el 12 mar. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

James

Se hospedó 1 noche en marzo de 2024
Respuesta de Jeet, el 31 mar. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Bueno

Marshall

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient to our destination. Staff was very friendly. Good breakfast foods. No restaurants close. Distressed Neighborhood.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 19 feb. 2024
Thank you for your business!

6/10 Aceptable

Diana

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
The rooms are tiny but comfortable. The carpet in the room was dirty and even after they cleaned the room, it didn’t look like they vacuumed. We also had a lamp with a short that the cord would shock you. We told the front desk and nothing was done about it.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 19 feb. 2024
We sincerely apologize for failing to exceed your expectations with your room. Your satisfaction is important to us. Improvements will be made so that we can provide excellent service.

10/10 Excelente

Tabitha

Hotel was clean and front desk was friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 20 feb. 2024
Thank you for your business! We hope to see you again in the near future!

6/10 Aceptable

Deon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeet, el 15 feb. 2024
We sincerely apologize for failing to exceed your expectations. Your satisfaction is important to us.

10/10 Excelente

Coty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 13 feb. 2024
Thank you for your business!

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean Space and Comfortable with Amenities
Clean room and comfortable bed. The girl at the desk could not figure out why there was no stopper for the tub. I suppose since it was an accessible room that most persons used the shower instead. I ended up getting extra wash cloths and stuffing one in the tub drain. The choice of breakfast food was good and there were some hot entrees. We enjoyed our stay overall and found the location convenient to the interstate, restaurants, and other attractions in Baton Rouge.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeet, el 11 feb. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Cavalle

Se hospedó 1 noche en febrero de 2024
Respuesta de Jeet, el 11 feb. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Brent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 3 noches en febrero de 2024
Respuesta de Jeet, el 9 feb. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Bueno

Steven

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was convenient, price was right, bed was very comfortable, room was nicely appointed & breakfast was generous & tasty. We enjoyed our stay. Compliments to the staff. The only issue... the shower floor was very slippery when wet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeet, el 7 feb. 2024
Thank you for your business! We sincerely apologize for the shower floor being wet and slippery. Your satisfaction is important to us.

6/10 Aceptable

waynetta

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
My daughter killed a roach on the wall. Smelled marijuana down the hallways and a lot of doors slamming throughout the night.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 5 feb. 2024
We sincerely apologize for failing to exceed your expectations with your room and your expierence at the hotel. Your satisfaction is important to us.

2/10 Terrible

Elizabeth

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible experience. Air conditioning was not working. Maintenance took 3 hours to check it out. Maintenance guy said he will start working on it and he didn’t, he started working on something else. That pissed me off so I Got a new room. Sheets weren’t changed, they were stained from the previous customers that stayed in the room. Shower wasn’t cleaned, there was hairs.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeet, el 4 feb. 2024
We sincerely apologize for failing to exceed your expectations with your room and customer service. Your satisfaction is important to us.

10/10 Excelente

Alton, New Iberia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Jeet, el 3 feb. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Bueno

Charlene

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Good value
Great price. Room could use vacuuming around edges. Comfortable bed but holes in comforter. Helpful friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de Jeet, el 31 ene. 2024
Thank you for your business! We sincerely apologize for the holes in the comforter. Your satisfaction is important to us. We hope to see you again in the near future!

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staffing was excellent. We was checked in quickly and staff informed us of all we needed to know and we were on our way to the room. Had no issues and room was great
Se hospedó 1 noche en enero de 2024
Respuesta de Jeet, el 23 ene. 2024
Thank you for your business! We hope to see you again in the near future!

8/10 Bueno

Octavia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Jeet, el 8 ene. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Bernell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jeet, el 8 ene. 2024
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

Ashley

Se hospedó 1 noche en enero de 2024
Respuesta de Jeet, el 8 ene. 2024
Thank you for your business! We hope to see you again in the near future!

2/10 Terrible

Espy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sleep Inn
Ac in 1st room didn’t work so we got moved to another room the 2nd room we went to had roaches when we got back into the room
Se hospedó 2 noches en diciembre de 2023
Respuesta de MIKE, el 7 ene. 2024
I am concerned about the roaches problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.

2/10 Terrible

Lloyd J

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Filthy bathroom floor and no hot water and they refused to give a refund!
Respuesta de MIKE, el 7 ene. 2024
I am concerned about the Housekeeping problem you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention.Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken. Please accept my sincere apology for any inconvenience the above issue(s) may have caused.

2/10 Terrible

Marcus

Viaje en pareja
No le gustó: Servicio y personal
My wife and I discovered a red blood like spot on our sheets and after many attempts to get a hold of the manager we never got any communication about this safety issue. The housekeeping staff was very unprofessional and should be more vigilant of potential safety hazards.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jeet, el 7 ene. 2024
We sincerely apologize for failing to exceed your expectations with your bed and housekeeping. Your satisfaction is important to us. Improvements will be made so that we can provide excellent customer service.

8/10 Bueno

Kathleen L

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Comfortable hotel but hard to find
Nice enough room, clean and comfortable. But we had a lot of trouble finding the place. It is down a long service road, that has several hotels/motels on it, and then curves around behind them. We thought we had reached the road's end at another motel, and assumed our GPS had led us astray. After wandering around in the dark and rain, we called the hotel. The young woman didn't seem to know the landmarks in her own town when we described where we were (turns out we were just a couple of blocks away). Finally after we persisted with multiple questions, we got enough info from her to realize we had been on the correct road, but needed to keep following it past the other motel. To her credit, the young woman did apologize, when we got there, for not being better at giving directions. But I would think a hotel that is down a service road with no signs anywhere on the main road should make a point of training its desk personnel in how to help lost tavelers find them. And maybe invest in a big sign on the main road pointing folks in the right direction. Without GPS, we would have had no shot of finding the place.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeet, el 1 ene. 2024
Thank you for your business! We sincerely apologize about the difficulties locating the hotel. We hope to see you again in the near future!

8/10 Bueno

Melissa, Del Valle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A
Se hospedó 1 noche en diciembre de 2023
Respuesta de Peter, el 24 ene. 2024
Thank you for your stay. See u again.

10/10 Excelente

April

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean room and comfortable bed!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeet, el 31 dic. 2023
Thank you for your business! We hope to see you again in the near future!

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Sleepless at the Sleep Inn
Besides having to try and sleep in a room that had been smoked in, our vehicle was vandalized. First of all, the staff was very nice. After checking in, we walked into the room and it had a strong smell of cigarette smoke in a non smoking room. The desk clerk kindly gave us another room. Unfortunately the second room also smelled like smoke but not as strong. The previous guest covered the smoke detector as not to set it off while they smoked in the room. See photo for details. After a not so good night sleep (after 12 hours on the road) we woke up to see that our vehicle had been vandalized. It goes without saying that hotel stay ended up putting a damper on our vacation. We spent a portion of our vacation over the new years weekend trying to get our vehicle fixed enough to get safely back to South Carolina. Absolute Bummer!!!
Vehicle vandalized in hotel parking lot.
Plastic bag covering smoke detector
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeet, el 30 dic. 2023
We sincerely apologize about your room and your vehicle. Your satisfaction is important to us. We will use your feedback to make improvements.

10/10 Excelente

Nan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeet, el 31 dic. 2023
Thank you for your business! We hope to see you again in the near future!

10/10 Excelente

ROXANN, SAN ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeet, el 25 dic. 2023
Thank you for your business! We hope to see you again in the near future!