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Opiniones de Best Western Belleville

2.5 out of 5
Best Western Belleville
387 North Front St, Belleville, ON

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 449 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 412 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 1000 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
Muy cercano a nuestras áreas a visitar.Muy céntrico y limpio
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

10/10 Excelente

María Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sencillo pero confortable. muy amables
Se hospedó 1 noche en junio de 2017

10/10 Excelente

Angelena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that the place was very quiet, and the rooms were clean and large. The staff were very friendly
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had an excellent stay there. Such friendly staff. Breakfast was absolutely delicious. Just all around wonderful experience would definitely book there again
Se hospedó 2 noches en mayo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 7 may. 2024
Thank you so very much for your feedback and hope to see you again!

6/10 Aceptable

Regina

Viaje familiar
Le gustó: Servicio y personal
It was smelly like sewage inside the room
Se hospedó 2 noches en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 7 may. 2024
Our apologies that this affected your stay. We hope to see you return so we can improve your experience with us here at the Best Western.

10/10 Excelente

marnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 7 may. 2024
We appreciate your feedback and hope to see you again soon here at BW Belleville

10/10 Excelente

Katie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Location was great right off the 401, beds were comfy and clean, breakfast was good
Se hospedó 2 noches en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 7 may. 2024
Wonderful to hear this feedback and look forward to seeing you again here at the Best Western Belleville

10/10 Excelente

Martha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding in value. Reception is easy, rooms are extremely clean and comfortable, pool is warm (which I love and can rarely find), the decor is filled with some real local artists' work (again, hard to find, quality of things in the rooms is very good, breakfast is included, and everything is just no-nonsense. All for am incredibly reaasonable price. When travelling through, I actually can't wait to get here as it is so comfortable. Thanks to everyone who contributes to making this place a home away from home!
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 7 may. 2024
This is amazing to read. Super happy to see you had an a amazing experience with us and cant wait to have you back with us here at the Best Western Belleville.

10/10 Excelente

jonathan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
really good
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 24 abr. 2024
Thank you for your feedback!

8/10 Bueno

Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our neighbours were very noisy....They woke up very early and turned on the radio and Tv. Also they didn't hold on to the door when leaving around 6 in the morning.
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 24 abr. 2024
Our apologies that this happened. We would love to see you return and have a more enjoyable experience with us here at Best Western Belleville.

8/10 Bueno

Christian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I went there with my family to watch the eclipse. The hotel is clean and offering free parking. Breakfast is included. There is a mall just across the street. So, it's very convenient for food, doing some shopping. It's located not so far from HWY 401. This hotel is good for people looking for short stay in Belleville.
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 24 abr. 2024
Wonderful to hear you enjoyed your stay with us and the surrounding area. Hope to see you again here at the Best Western Belleville.

10/10 Excelente

Stephen, Toronot

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient, clean and very friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 11 abr. 2024
Thank you for your feedback. Hope to see you again soon here at Best Western Belleville.

6/10 Aceptable

Racquel

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 18 mar. 2024
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville

10/10 Excelente

Colleen

Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 11 abr. 2024
We appreciate your feedback and hope to see you again here at BW Belleville.

8/10 Bueno

Cathy

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Staff was friendly and helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 11 mar. 2024
Thank you for your feedback and look forward to seeing you again soon at the Best Western Belleville.

8/10 Bueno

Kim

Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 5 mar. 2024
Thank you for your feedback!

10/10 Excelente

Lorna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean outside and inside complimentary newspaper.Loved the murals inside the rooms of areas of Belleville and near by sandbanks.And the elevator mural was super..Eating area was well planned out with swimming pool in the background.And enjoyed the temperature of the pool.Anytime complimentary drinks of juice water coffee tea was appreciated.Beds very comfortable.Shower pressure wonderfull.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 5 mar. 2024
We appreciate your feedback and glad to hear you enjoyed your stay. Hope to see you again soon!

8/10 Bueno

Maxime

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 5 mar. 2024
We appreciate your feedback and look forward to seeing you again soon here at the Best Western Belleville

6/10 Aceptable

Kevin

Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 5 mar. 2024
Thank you for your feedback and hope to see you return to the Best Western Belleville

10/10 Excelente

Jennifer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was accommodating.
Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 26 feb. 2024
Appreciate the feedback and hope to see you again!

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A few years ago, when on a road trip from Ontario to Alberta I had the opportunity to stay in a number of Best Western's. I would rate customer service, cleanliness, general condition of the rooms and property as excellent. The Best Western in Belleville did not disappoint !!! I highly recommend travellers to Belleville consider staying at the Best Western! I'm confident you will agree with me that on all levels (customer service, cleanliness, room and property condition) this Best Western's rating is excellent. Enjoy your stay as did I.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 26 feb. 2024
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville.

10/10 Excelente

Felicia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was close to the arena and other hotels
Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 26 feb. 2024
Thank you for your feedback!

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
they were so helpful with changing our room when I found out it did not have a tub but just a shower with it being booked for broomball tournament ( which we were attending) & it being Family day weekend. They were able to let us stay in that room for the weekend. it was so nice since I was experience stiffness after a very long drive that twice as long -ended up 9 hours on road instead of just 4 1/2 due to weather & very slow traffic on the 401.
Se hospedó 3 noches en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
We appreciate your feedback, and so happy to hear you enjoyed your weekend. Look forward to seeing you again soon here at the Best Western Belleville

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a perfect stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
Thank you very much for your feedback. Look forward to seeing you again soon.

4/10 Malo

Hannah

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Disappointed, will not return.
Well first of all the pool and hot tub area was not clean. The pool tiles were slippery like they had algae growing on them. And the hot tub was so dirty there were dirty skin flakes floating on top of the bubbles. And the towels in the pool area were not always stocked. The first time we went there was only two left for the 5 of us. Luckily we thought ahead and brought our own towels. And the second/last time we went, there were absolutely no towels. And the only food we had in our room was some chips and a yoghurt from breakfast and our drinks, but on the second day, there were ants that came into our room that were crowding around our garbage can. And there were some other aspects of the room that I was not pleased with. The room wallpaper was either not put it properly or was starting to peel. It was very bubbled out around the corners. Tint on the windows would also be appreciated because we had the room with the window directly next to the lobby doors and forgot to close our curtain before heading out shopping, and when we came back we could see everything in our room. All our personal belongings. The shower was nice except the door didn’t close properly and there were a few spots of what looked like rush maybe on the shower shelves, and around the boarder of the doors and cracks. Maybe it just wasn’t scrubbed properly. Not sure either way, we were not pleased with it. I was however very happy with the shampoo and toiletries brand. Breakfast was okay,Could’ve been bettr
Se hospedó 2 noches en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
Our apologies in regards to all of these issues. We would love to have you back and show you how much we strive for excellence and to improve your next stay

8/10 Bueno

Rod

Se hospedó 1 noche en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 22 mar. 2024
Thank you for your feedback.

8/10 Bueno

Miguel Ruphuy

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
It was conveniently located for a stop on our road trip
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
We appreciate your feedback and look forward to seeing you again here at BW

10/10 Excelente

Jessica

Le gustó: Servicios
My favourite place to stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
We appreciate your feedback and cant wait to have you back here in Belleville

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really enjoyed the hot tub and the pool. The breakfast had a nice variety of food.
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
Happy to hear you enjoyed your stay and cant wait to have you return!

4/10 Malo

Michelle

Viaje familiar
I have stayed at a lot of Best Western’s and this was my most disappointing. The bed and pillows were uncomfortable and whilst the bathroom had been fairly newly refurbished, the design of the bathtub/shower meant that the side of the tub was very high to climb over and the shower head was mounted quite low. I am 5ft 8 and found it only just high enough. A taller person would struggle to wash hair easily. Towels were small, and low in quantity. The smell of popcorn from the bar area was overpowering and overwhelmed the whole hotel. Breakfast was not well stocked and was understaffed. We were unfortunate that we had some very inconsiderate and noisy neighbours near our room who kept us awake with loud music, doors slamming and wall banging through the night. Despite repeated calls to reception at 11:30pm and 1:00am not much was done and as a result very little sleep was had. We were in town for my son’s tumbling competition and this was not the preparation we needed. Unfortunately, we won’t be staying at this hotel again.
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
We do apologize that you didnt enjoy your stay. If there is anything we can do, please reach out. We would like to have you back to show you how much we enjoy taking care of our guests

4/10 Malo

Alberto

Viaje familiar
No le gustó: Condiciones de la propiedad
The swimming pool water was very dirty. Staff seem to be disconnected or disconcerted with what’s happening around. Not very attentive nor willing to help much.
Se hospedó 1 noche en enero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
Our apologies in regards to your stay. We do hope you return and ensure you have a great experience with us.

10/10 Excelente

Martin

Se hospedó 1 noche en enero de 2024
Respuesta de Amanda Bronzan-Operations Manager, el 20 feb. 2024
We appreciate your feedback and look forward to seeing you again here at The Best Western Belleville

8/10 Bueno

Mike

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you Mike for your review, we hope to see you again soon!

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jai adore
Se hospedó 2 noches en enero de 2024
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your review, we are so pleased that you enjoyed your stay with us! We hope you will return again soon to see us again!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I checked in very late, had breakfast and left, but I appreciated the staff greeting I received when I got there, and the offer of tea or coffee. Breakfast area was very nice and the staff I met in the halls and elevator were very friendly.
Se hospedó 1 noche en enero de 2024
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you so very much for your feedback, we are happy to hear that you enjoyed your stay with us. Thank you for the kind mentions about our staff, we are pleased that they were all friendly and helpful.

10/10 Excelente

Karine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay there. The staff was the nicest. They made popcorn on friday! The breakfast is good according to my boyfriend. I only had the cereals and almond milk (thank you for including dairy free options). It was real sweet !! I recommend eating at Shoeless Joe next to the hotel, it was so good. The pool is nice and the little hot tub is even nicer. Thank you Belleville !
Se hospedó 3 noches en enero de 2024
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your feedback about all the amenities, we are so pleased to hear you loved your stay with us , we hope to see you again soon!

10/10 Excelente

Malana

Se hospedó 1 noche en enero de 2024
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your feedback! We are happy to see you enjoyed your stay with us , we hope to see you again soon!

6/10 Aceptable

Britton

Viaje con mascota, Viaje familiar
No le gustó: Limpieza
room was incredibly hot and dirty
Se hospedó 1 noche en enero de 2024
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your feedback about your stay , we are sorry to hear that your didn't feel your stay was a out of 5. For future stays please advise the front desk that you are not happy with your room cleanliness, and we can ensure too fix that. As well please note at our location the heat is controlled within the room by the guest if you ever need assistance we are here to help!We hope if you are back in the area that you will choose our location again so we can provide you with the 5 out 5 stay you deserve!

8/10 Bueno

Vishal

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great jon best western team
It wss amazing experience with best western, room are clean staff is so helpful amazing hospitality well done bw team. Only reason for me not be rate overall 5, breakfast is not so good and highly recommend they should improve on this.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you Vishal for your feedback, we are so pleased that you enjoyed your stay with us. We appreciate your feedback regarding breakfast, we are always open to ideas on how we can improve!

8/10 Bueno

Genevieve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your review, we appreciate you taking the time to submit feedback about your stay with us! We hope to see you back again soon!

10/10 Excelente

Stacey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your review! We are pleased you enjoyed your stay ! We look forward to seeing you again soon!

10/10 Excelente

Patrick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Renovated
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your review, we are so pleased to hear that you enjoyed your stay at out location! We hope you continue to choose Best Western, and we will see you again soon!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is probably my 15th stay at this hotel. Clean, with helpful and courteous staff—a great value.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you Michael, we are so pleased to see you return to our location time and time again! We look forward to seeing you again in 2024!

8/10 Bueno

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
Overall a nice place to stay, bar restaurant is was above average. Front desk was good, security was great l.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for your feedback, we are pleased to hear that you enjoyed your stay with us! We hope you will choose our location again if you come back to Belleville!

10/10 Excelente

Larissa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you for taking the time to submit a review, we are pleased you enjoyed your stay with us! We hope you come back again in 2024!

10/10 Excelente

Ying, Thornhill

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tonisha Porter -General Manager, el 24 ene. 2024
Thank you kindly for your review! We are so pleased you enjoyed your stay with us!We hope to see you again in 2024!

10/10 Excelente

Axesh

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amanda Bronzan-Operations Manager, el 30 nov. 2023
Thank you for your feedback

8/10 Bueno

Gary

Viaje en pareja
Le gustó: Condiciones de la propiedad
The breakfast was disappointing, no waffle batter, no bacon. The fridge was noisy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda Bronzan-Operations Manager, el 29 nov. 2023
Our apologies in regards to being out of some supplies during your stay. I assure you this is not a regular thing. We do hope you come back to Best Western Belleville t enjoy a full top notch experience

8/10 Bueno

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amanda Bronzan-Operations Manager, el 28 nov. 2023
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville