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Opiniones de Taj Exotica Resort & Spa, Goa

5 out of 5
Taj Exotica Resort & Spa, Goa
Calwaddo Benaulim, Benaulim, Goa

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 247 de 308 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 36 de 308 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 308 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 308 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 308 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

yash

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about this property is amazing from their staff to the location of this hotel.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

adarsh

Viaje en pareja
We had an excellent 4 day stay at this beautiful property We had a very relaxing and luxurious break with delicious breakfast
Se hospedó 4 noches en abril de 2024
Respuesta de manav, el 26 abr. 2024
Dear AdarshWarm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your wonderful review and expressing your kind sentiments. Thank you for your valuable time in sharing your feedback and I am pleased to note that you had an enjoyable stay, and our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Hari Krishna Sravan

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms are extremely comfortable. It has a huge garden and it leads to a private beach. The breakfast menu is amazing!
Se hospedó 2 noches en abril de 2024
Respuesta de manav, el 26 abr. 2024
Dear Hari KrishnaWarm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your wonderful review and expressing your kind sentiments. Thank you for your valuable time in sharing your feedback and I am pleased to note that you had an enjoyable stay, and our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

8/10 Bueno

Shashibhushan, New York

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great beachside location. Wonderful views and bars facing the ocean. Terrific breakfast buffet. We had to change our first room as it was smelling of cigarettes.
Se hospedó 2 noches en marzo de 2024
Respuesta de manav, el 26 mar. 2024
Dear Mr Bhushan,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaI have personally made a note of your review and ratings regarding your adverse experience, and deeply concerned to note the same. I would like to assure you that your feedback has been strongly taken up with the team and appropriate measures are being initiated to address the gaps.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de manav, el 19 ene. 2024
Dear Jay,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Anuj

Se hospedó 1 noche en diciembre de 2023
Respuesta de manav, el 29 dic. 2023
Dear Anuj,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

6/10 Aceptable

Hina

Le gustó: Servicio y personal
Beach does not have loungers or seats - no licence
We came for a beach holiday to relax - the beach was great but there are no seats or loungers because hotel does not have a licence for them. They asked us to sit behind large mesh wired boundaries. Nowhere on their websites or travel web agents does it tell you that you can’t sit in their beach on loungers or deckchairs. They need to inform on their website and booking platforms so customers can make an informed choice.
Se hospedó 3 noches en noviembre de 2023
Respuesta de manav, el 1 dic. 2023
Dear Guest,Greetings from Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your stay and sparing your most valuable time to share your experience with us. Please do accept my sincere apologies for the inconvenience which was caused to you. I am deeply concerned to note your feedback especially the areas which you have highlighted and reassure you of my personal intervention.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

JANET

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de Manav, el 11 nov. 2023
Dear Janet,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

6/10 Aceptable

Tauseef

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Average beach resort!
Too many house flies across the property. Not the best beach resort in Goa. Breakfast wait time was quite long. Not good value for money.
Se hospedó 2 noches en octubre de 2023
Respuesta de Manav, el 30 oct. 2023
Dear Tauseef,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaI have personally made a note of your review and ratings regarding your adverse experience, and deeply concerned to note the same. I would like to reassure you that this matter is being looked into and appropriate corrected measures have been initiated to address this so that our guests are not inconvenienced any further. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Farnaz

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My friend and I enjoyed our 3-night stay very much. the hotel’s staff and services were helpful and generally great. We specifically enjoyed our one-hour customised cooking session organised by Narmin and a couple of the hotel’s chefs. Delicious food and great fun. If I were to suggest an improvement or two, I'd ask for more activities for adults. Also, it might be easier if different taxes were not excluded from the price lists…
Se hospedó 3 noches en octubre de 2023
Respuesta de Manav, el 18 oct. 2023
Dear Farnaz,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your review and rating us. I am pleased to note that our services met and surpassed your expectations. I have also made a note of your feedback and suggestions and assure you that we will look into.Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

kaustuv

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our second time at Taj exotica goa and as expected we had a very relaxing and joyous stay. The staff as usual very hepful..we will definitely be back again
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manav, el 25 sept. 2023
Dear Kaustuv,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your wonderful review and rating us. I am pleased to note that you had an enjoyable stay, and our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Sushanth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We thoroughly enjoyed our stay here. Staff was excellent save for one individual at the reception. We arrived late to the property at midnight or so we lost about most of our first day experience there. So. We asked during checkin if there is a possibility for a late checkout. They said if there is a possibility they will accommodate us. Come checkout day this person at the reception said they don’t have availability and wanted to charge us an extra 4 grand. The money is not a big deal given what we paid already, But we did not appreciate the dishonesty here. We knew for a fact that they had availability and that the people checking in to our room were coming after our checkout. When we talked to someone else at the reception we were able to resolve this quite easily. Overall everyone else at the property were really kind considerate hospitable and helpful.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manav, el 25 sept. 2023
Dear Sushanth,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your review and sharing your experience with us. Whilst you had a great stay overall and our services measured upto your expectations. I have made a note of your adverse experience and rest assured of my personal intervention. Regret the inconvenience caused and assure you of corrective measures to address the gaps in our service delivery standards.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

harry

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manav, el 22 sept. 2023
Dear Harry,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Manav, el 9 ago. 2023
Dear Guest,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your review and rating us. We are pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you again.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Jigar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great
Se hospedó 2 noches en julio de 2023
Respuesta de Manav, el 26 jul. 2023
Dear Jigar,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in rating us and I am pleased to note that you had a great stay. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Sarah

Se hospedó 5 noches en julio de 2023
Respuesta de Manav, el 19 jul. 2023
Dear Sarah,Greetings from Taj Exotica Resort & Spa, GoaThank you for your positive ratings and we are happy to note that you had a great stay.Kind Regards,ManavGeneral Manager

10/10 Excelente

Sanjiv

Se hospedó 3 noches en julio de 2023
Respuesta de Manav, el 26 jul. 2023
Dear Sanjiv,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in rating us and I am pleased to note that you had a great stay.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Dhruv

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Taj Exotica was excellent. We were especially impressed by the service and hospitality of Mohit at the Lobby Bar!
Se hospedó 3 noches en junio de 2023
Respuesta de Manav, el 19 jul. 2023
Dear Dhruv,Greetings from Taj Exotica Resort & Spa, GoaThank you for your positive ratings and your gracious feedback regarding your recent stay. We are happy to note that you had a great stay and look forward to welcoming you back in the not too distant future.Kind Regards,ManavGeneral Manager

6/10 Aceptable

Smriti

Se hospedó 4 noches en junio de 2023
Respuesta de Manav, el 19 jul. 2023
Dear Smriti,Greetings from Taj Exotica Resort & Spa, GoaThank you for your ratings and we are happy to note that you had a great stay.Kind Regards,ManavGeneral Manager

4/10 Malo

Sarvesh

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pathetic experience
Terrible experience,mattress quality was horrible got back pain;requested for hard mattress but no help with that too.food was below average.wouldn’t recommend anyone to visit.expect far better from India’s premier hospitality chain.they are just running it on brand value and the fact that it’s a great location
Se hospedó 3 noches en mayo de 2023
Respuesta de Manav, el 20 jul. 2023
Dear Sarvesh,Greetings from Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your stay and sparing your most valuable time to share your experience with us. Please accept my sincere apologies for the inconvenience caused to you during your recent stay at the resort. We have made a note of the areas highlighted and taken up with the concerned Heads of Departments to look into. I would also like to assure you that corrective measures are being taken to improve upon the services and address the gaps in our service delivery standards.Regards,Manav Malhotra

10/10 Excelente

Sunil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Helt fantastisk. Kjempe god service. Aldri sett maken. Man får mer enn det man betaler for.
Se hospedó 5 noches en mayo de 2023

8/10 Bueno

GURJIT

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely place, grounds all kept very well. Easy access to Lovely beach. Food is excellent, also definitely something there for everyone. Downsides sorry to have to say but some, only a few, of the staff could use some advice on hygiene, wash or deodorant. They messed up our bill, charged us correctly but gave us someone else's bill, totally different room number, signed as paid.
Se hospedó 7 noches en abril de 2023
Respuesta de Manav, el 21 jul. 2023
Dear Gurjit,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Whilst you had a great stay, I have made a note of your feedback and regret the inconvenience which was caused. I would like to assure you that this feedback has been strongly taken up and appropriate measures are being taken to address the gaps.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

6/10 Aceptable

Nitesh

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The setting is unique - While being guided to the room by reception staff at check-in, my wife slipped because mopping was in progress and floor was wet - there was no signage to indicate this - hopefully the management will use this as a learning activity - it is reduced enjoyment from our 2 night stay as my wife sprained her ankle - Staff were very helpful to address the problem - but could only do limited things afterwards.
Se hospedó 2 noches en febrero de 2023
Respuesta de Manav, el 21 jul. 2023
Dear Nitesh,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Whilst you had a great stay, I have personally made a note of your feedback and sincerely regret the inconvenience which was caused. I would like to assure you that this feedback was strongly taken up and corrective measures have been taken to avoid such incidents reoccurring. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Shelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed at many Taj properties and their excellent service, warmth and hospitality is what stands out. Taj exotica Goa outdid our expectations. We made a short, unplanned stay here because of a Air India flight reschedule and it happened to fall on the day of our 7th wedding anniversary. We didn’t even mention it but Mr Abdullah at the check was generally chatting with us and found out about it. He went to all lengths to make our short stay very special for us… there was a surprise cake, some wine, fruits and exotic chocolates in our room to make our day more memorable ❤️ The staff across the property was also exceptionally warm and friendly. It’s people like Mr Abdullah and the staff at Taj exotica that make their hospitality the best in class. The property is generally lovely, the beach pristine, the landscapes lush and the rooms spacious and comfortable. Just what you need on a relaxing holiday. I was a little disappointed with the quality of food this time though. Not that it was bad but usually Taj food is exceptionally delicious so it’s a high benchmark anyway 🙂 This was a short stay and we definitely plan to come back with family next year and get to enjoy some of the activities we didn’t have time for in this trip like the spa, yoga, photoshoot and sunset rituals
Se hospedó 1 noche en enero de 2023
Respuesta de Manav, el 21 jul. 2023
Dear Shelly,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your feedback and I am pleased to note that you had an enjoyable stay, and our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Amol

Se hospedó 4 noches en diciembre de 2022

10/10 Excelente

Shruti

Respuesta de Manav, el 21 jul. 2023
Dear Shruti,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your Review.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Pravin

Respuesta de Manav, el 21 jul. 2023
Dear Pravin,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your Review.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

Andreas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing stay at the Taj Exotica in Benaulim
We had a wonderful and relaxing week at the Taj Exotica end of November 2022. Comfortable big rooms and beds. And most importantly, great staff. Our special thanks go to Gaurish, Chef Kamel and Srinivas Reddy, who all contributed to making our stay a most memorable experience. Despite a big wedding taking place on the premises, we were not negatively impacted but instead enjoyed the show. Well done. And try the amazing Lobster Village restaurant by the beach.
Indian Wedding by the beach
Indian Wedding by the beach
Se hospedó 6 noches en noviembre de 2022

10/10 Excelente

Jogesh

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff And location is very nice
Respuesta de Manav, el 21 jul. 2023
Dear Yogesh,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your feedback.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excelente

RAHUL

Se hospedó 3 noches en octubre de 2022
Respuesta de Mr. Vishal Singh, el 14 nov. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

SIVA

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excellent Property for Stay
Se hospedó 4 noches en octubre de 2022
Respuesta de Mr. Vishal Singh, el 14 nov. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Shantala

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property
Se hospedó 3 noches en septiembre de 2022
Respuesta de Mr. Vishal Singh, el 14 nov. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Venkatesh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast buffet with many many choices. Ala carte menu was reasonably good. Lounge was great Didn't like the expensive quote of Rs 1600 for cab ride of ~ 10 km, when the comparable GoaMiles app was Rs 350
Se hospedó 2 noches en septiembre de 2022
Respuesta de Mr. Vishal Singh, el 14 nov. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

4/10 Malo

David, Miami

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The hotel structure is not beautiful and poorly decorated. The is no beachside activity. The beach is something beyond the fence. For western visitors it is not what someone would imagine a sea side resort or town. Very little heritage of the cuisine from Portugal.
Se hospedó 2 noches en agosto de 2022
Respuesta de Vishal Singh, el 31 ago. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

4/10 Malo

ilane

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
A éviter un Cauchemar
Cette hôtel hôtel est un réel cauchemar, cela se veut être un 5 étoiles mais en fait ils n’ont aucune notion du service client. De plus ils prennent les clients en otage notamment concernant les transports à partir de l’hôtel. Nous avons dû payer cinq fois le prix pour pouvoir aller dans une autre ville.
Se hospedó 1 noche en agosto de 2022
Respuesta de Vishal Singh, el 11 ago. 2022
Dear Guest, Thank you for taking out time to share your feedback. The resort is spread across 56 acres and for guest's convenience we have golf carts available as in-resort transportation. The transport services offered by the hotel are outsourced through the Taxi Union hence we do not have any control on the charges. We request you to please treat these incidents in isolation and let it not mar your impression about us. Look forward to welcoming you back. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Keerat

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What an absolutely amazing experience we had at Taj Exotica! I flew in from dubai and My flight landed really early (5am), and the staff was kind enough to arrange a room for me to rest since our actual check in was at 3pm.. I was so relieved to get those few hours of sleep and not wait in the hotel lobby for our actual room. Big thanks to the staff, who are so friendly and helpful at all times.. special mention of Ujwal, Rashmita, Vishal, Vinay - everyone so professional, prompt and super helpful. This truly breaks or makes ur stay at any resort.. apart from this the property itself is gorgeous, clean , beautiful beach and great views! Perfect for unwinding for the relaxing holiday. Definitely my go to place, everytime I’m in Goa!
Se hospedó 2 noches en agosto de 2022
Respuesta de Vishal Singh, el 9 ago. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Amit

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay at exotica
Very good stay. The hotel is very good and comfortable. My young daughter didn’t want to come back she thoroughly enjoyed the property. Food was the only downer a lil since I had opted for alacarte the menu was pretty avg. but once I brought the concern to the chef he personally made sure that he cooked special dishes for me so that was mitigated. The staff is very courteous and friendly and allowed late check out which was really good as I had a late flight. I recommend everyone having meals there to call the chef upfront and put your request. The stay was really good and I highly recommend. PS - the golf course is good recommend all to take coaching lesson.
Se hospedó 3 noches en julio de 2022
Respuesta de Vishal Singh, el 21 jul. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Harish

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great time on our anniversary at Taj Exotica. They arranged for a special decoration and cake which made our experience all the more memorable. The food, service and facilities were as expected top notch. Will hope to visit again!
Se hospedó 2 noches en junio de 2022
Respuesta de Vishal Singh, el 5 jul. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing holiday destination
Se hospedó 5 noches en mayo de 2022
Respuesta de Vishal Singh, el 5 jul. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Stuti

Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Sandip

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Vishal Singh, el 12 may. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Viral

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
A stunning location, glorious accommodation, very friendly and helpful staff, a wide choice of excellent dining
Se hospedó 7 noches en abril de 2022
Respuesta de Vishal Singh, el 26 may. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Property
Excellent property. Great hospitality shown by the front-desk staff (specially Sweety ji). Thank you!
Se hospedó 1 noche en marzo de 2022
Respuesta de Vishal Singh, el 19 abr. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Seyyedvahid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every thing was very good the hotel and room and breakfast very very good and helpful staff we have excellent and non forget able lovely stay there
Se hospedó 7 noches en marzo de 2022
Respuesta de Vishal Singh, el 19 abr. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
THE BEST PROPERTY I HAVE VISITED IN GOA,THE STAFF WAS OVER WORKED BUT THEY WERE VERY PROFESSIONAL .. FOOD WAS OK NOTHING LIKE MARRIOT , BUT APART FROM THAT ALL WAS SUPERB THE BEACH , GYM, LANDSCAPE , POOL, EVERYTHING ELSE WAS WOW... ABOVE ALL IT WAS VERY PEACEFUL .. WOULD DEF VISIT AGAIN .. CHEERS TO THEIR STAFF WHICH MADE UP FOR WHATEVER WAS LACKING IN THE FOOD DEPARTMENT
Se hospedó 2 noches en noviembre de 2021
Respuesta de Vishal Singh, el 13 ene. 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

8/10 Bueno

Pankaj

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible non veg food
Se hospedó 3 noches en noviembre de 2021
Respuesta de Mr. Vishal Singh, el 27 nov. 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Ravi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Vishal Singh, el 23 oct. 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

VINOD

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2021
Respuesta de Vishal Singh, el 23 oct. 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excelente

Vijay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2021
Respuesta de Vishal Singh, el 28 sept. 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa