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Opiniones de Hilton Garden Inn Bettendorf/ Quad Cities

3.5 out of 5
Hilton Garden Inn Bettendorf/ Quad Cities
959 Middle Road, Bettendorf, IA

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 303 de 452 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 117 de 452 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 452 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 452 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 452 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hector

Se hospedó 2 noches en agosto de 2023
Respuesta de Grace K FD supervisor, el 3 sept. 2023
Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are nice and clean. Restaurant offered great breakfast and dinner options. The only suggestion I have is better pillows. They are so flat it’s very uncomfortable. Overall great place to stay and will come again!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Julie

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy on and off highway. Staff was excellent and very responsive. Pool and hot tub well maintained. Hotel restaurant even made something off menu to help my upset stomach. Only down side to our stay was our bed was rock hard and we like a SOFT mattress. But if that is to your taste we highly recommend the hotel.
Se hospedó 3 noches en febrero de 2024
Respuesta de Grace Front desk supervisor , el 4 mar. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. I apologize for our mattresses not being as soft as you'd prefer. Our mattresses are just a few months old. We look forward to providing you with another great stay next time you are the quad cities.

10/10 Excelente

Emily

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room. Comfortable and clean. Good food at the restaurant.
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace Front desk supervisor , el 4 mar. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.

10/10 Excelente

Jason, Galesburg st

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very good place to stay. I would stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace Front desk supervisor , el 4 mar. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.

10/10 Excelente

Jason, Galesburg st

Le gustó: Limpieza y servicio y personal
Pool was cold and hot was cold to
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace Front desk supervisor , el 25 feb. 2024
Thank you for taking the time to share feedback about your stay with us. I sincerely apologize for the inconvenience you had during your stay. I will pass this along to our Maintenace team to make sure everything is working correctly. Please do not hesitate to let our staff know about any issues that arise during your stay, in hopes that we can correct the problem before your departure.

10/10 Excelente

Alex Roy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff
Se hospedó 3 noches en febrero de 2024
Respuesta de Grace FD Supervisor , el 20 feb. 2024
Thank you for taking the time to share feedback about your recent stay with us. I am happy to hear you enjoyed the hotel. We look forward to providing you with another great stay next time you are the quad cities.

10/10 Excelente

Doug

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very beautiful hotel. Staff was great. Breakfast was delicious
Se hospedó 2 noches en febrero de 2024
Respuesta de Grace Kientopf, el 12 feb. 2024
Thank you for your review! We appreciate your feedback and look forward to having you stay with us again

10/10 Excelente

Ruth

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They have a chef on site where you can place a breakfast order and he makes it for you personally. They have staff that bring the food directly to you, bring you water and very nice and friendly staff. Highly recommend!
Se hospedó 1 noche en febrero de 2024
Respuesta de Grace Kientopf, el 9 feb. 2024
Thank you for your review! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again

10/10 Excelente

Erin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Traveled for daughter’s dance, hotel was close to dance theater but was also clean and comforting. Pool was clean and open.
Se hospedó 2 noches en enero de 2024
Respuesta de Grace Kientopf, el 2 feb. 2024
Thank you for your review! We appreciate your feedback and look forward to having you stay with us again in the future.

10/10 Excelente

Russell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great place to stay
Se hospedó 1 noche en enero de 2024
Respuesta de Grace Kientopf, el 30 ene. 2024
Thank you for your review! We appreciate your feedback we look forward to having you stay with us in the future.

10/10 Excelente

Tim, Island Lake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, the property is nice. My room had the scent of a smoker had stayed here previously, which would be my only complaint.
Se hospedó 1 noche en enero de 2024
Respuesta de Grace Kientopf, el 24 ene. 2024
Thank you for your review. We are sorry to hear that we didn't meet your expectations. We hope you will give us another chance in the future.

10/10 Excelente

Shane

Viaje familiar
Great propert near the interstate
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace FD Supervisor, el 25 dic. 2023
Thank you for your review! We are glad to hear you enjoyed your recent stay with us. We look forward to having you stay with us in the future.

10/10 Excelente

Gregory, Alexandria

Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace Kientopf, el 24 ene. 2024
Thank you for your response! We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grace FD Supervisor, el 11 dic. 2023
Thank you for your review! We are glad to hear you enjoyed your recent stay with us. We look forward to having you stay with us in the future.

10/10 Excelente

Stan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a wonderful stay.
We have stayed here several times when in the area visiting my son. Always friendly, clean and comfortable. Definitely will be staying here again
Se hospedó 2 noches en diciembre de 2023
Respuesta de Grace FD Supervisor, el 11 dic. 2023
Thank you for your review! We are glad to hear you enjoyed your recent stay with us. We look forward to having you stay with us in the future.

8/10 Bueno

Denise, Wilmette

Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 25 dic. 2023
Thank you for your review! We are glad to hear you enjoyed your recent stay with us. We look forward to having you stay with us in the future.

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza y servicios
Desk clerk was awesome, not a fan of extraprice bottled water in the room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Melissa C, el 28 nov. 2023
Thank you for sharing your thoughts on your recent stay with us. We are very happy to hear that you enjoyed your stay and look forward to having you back next time you are in the area!

10/10 Excelente

Refik

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 24 nov. 2023
Thank you for your wonderful review! We appreciate your feedback and look forward to seeing you again soon.

10/10 Excelente

Laura

Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 24 nov. 2023
Thank you for your wonderful review! We appreciate your feedback and look forward to seeing you again soon.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 17 nov. 2023
Thank you for the great review on your recent visit! We appreciate the feedback and look forward to welcoming you back soon!

10/10 Excelente

Coty

Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 11 dic. 2023
Thank you for your review! We are glad to hear you enjoyed your recent stay with us. We look forward to having you stay with us in the future.

10/10 Excelente

Hope

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for a family stay
Was a wonderful experience for us. Staff was helpful and the room was quiet and clean. The pool was small but not crowded and my girls enjoyed a swim while I soaked in the hot tub. The breakfast was delicious and worth the small cost. We plan to visit again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 13 nov. 2023
Thank you for your wonderful review. We appreciate your feedback and look forward to having you stay with us again.

10/10 Excelente

Sherrie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Greaatbproperry. Conve ient location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grace FD Supervisor, el 10 nov. 2023
Thank you for the great review on your recent visit! We appreciate the feedback and look forward to welcoming you back soon!

10/10 Excelente

Lucinda

Se hospedó 1 noche en octubre de 2023
Respuesta de Grace FD Supervisor, el 7 nov. 2023
Thank you for your 10 star review! We appreciate your feedback and look forward to seeing you again soon.

10/10 Excelente

Shyann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and friendly staff
Se hospedó 2 noches en octubre de 2023
Respuesta de Grace FD Supervisor, el 24 oct. 2023
Thank you for your wonderful 5 star review! We appreciate your feedback and look forward to having you stay in the future.

10/10 Excelente

Mike

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good
Se hospedó 4 noches en octubre de 2023
Respuesta de Grace Kientopf, el 9 oct. 2023
Thank you for choosing us for your hotel needs in the area and taking a few minutes to share your experience with us. We are happy to hear you enjoyed your stay and look forward to welcoming you back next time you are in the Quad Cities!

8/10 Bueno

Barbara

Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace Kientopf, el 2 oct. 2023
Thank you for the great review on your recent visit! We appreciate the feedback and look forward to welcoming you back soon!

8/10 Bueno

Terry

Le gustó: Limpieza y condiciones de la propiedad
I understand that we were early to check in. If we were told that the room was not available then we would have been fine. The front desk agent at the time of check in acted like we were wasting her day. We were on the road at midnight so we were a little slap happy.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace Kientopf, el 27 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future

4/10 Malo

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed frame is safety hazard as wood beams stick out past the mattress into the travel path. I have to think people bang their shins on it all the time. I was still feeling the pain when I started a marathon the next morning. Totally unacceptable!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace Kientopf, el 26 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grace Kientopf, el 22 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Jacqueline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Grace Kientopf, el 22 sept. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Tammy

Le gustó: Limpieza y servicio y personal
The hot tub was not working. No jets.
Se hospedó 2 noches en agosto de 2023
Respuesta de Grace FD supervisor, el 5 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our guest spa. I will address your feedback directly with our team.

10/10 Excelente

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay at this property every year. We come to town for the Davenport antique motorcycle swap meet. It’s always a great stay. This year we ate dinner one night at the Hilton and it wasn’t great. First time we had an issue. Will consider eating there again in the future and hope it was just a rare night. Might check into the service and cook though.
Se hospedó 3 noches en agosto de 2023
Respuesta de Grace Kientopf FD supervisor , el 3 sept. 2023
Thank you for taking your time to share your experience about your stay with us. We appreciate your feedback. We are sorry to hear we didn't meet your expectations. I will pass along to our team on what we can improve on for the future. We hope you give us another chance in the future,

8/10 Bueno

Mandi

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was very nice and clean. It’s right off the expressway not too much around it. Pool was very small if you are planning to swim. But it was perfect for a one night stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Grace Kientopf FD supervisor, el 14 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Rachel

Se hospedó 1 noche en agosto de 2023
Respuesta de Grace K FD supervisor, el 3 sept. 2023
Thank you for taking the time to share your experience with us. We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Nancy

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Grace Kientopf- Front desk supervisor , el 22 jul. 2023
Thank you for your review! We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Emilette

Se hospedó 1 noche en julio de 2023
Respuesta de Grace KientopfFD supervisor, el 14 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

ERIK

Se hospedó 2 noches en julio de 2023
Respuesta de Grace Fd supervisor, el 14 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Brandon

Se hospedó 1 noche en julio de 2023
Respuesta de Grace Kientopf FD supervisor, el 14 ago. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Grace Kientopf- FD Supervisor , el 30 jun. 2023
Thank you for your review! We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Victoria, Waukee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable and great breakfast for a reasonable cost
Se hospedó 1 noche en junio de 2023
Respuesta de Grace Kientopf- FD Supervisor, el 22 jun. 2023
Thank you for your review! We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Cameron

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient location
Se hospedó 1 noche en junio de 2023
Respuesta de Grace Kientopf- FD Supervisor, el 19 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

kristen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very kind and helpful
Se hospedó 1 noche en junio de 2023
Respuesta de Grace Kientopf- FD Supervisor, el 19 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Kevan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Little pricey but none the less a decent stay
Se hospedó 3 noches en junio de 2023
Respuesta de Grace Kientopf- FD supervisor, el 16 jun. 2023
Thank you for the great review on your recent visit! We appreciate the feedback and look forward to welcoming you back soon!

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Grace Kientopf- FD supervisor , el 5 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Michael, Bloomington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Grace Kientopf- FD Supervisor, el 30 may. 2023
Thank you for your review. We appreciate your feedback and look forward to having you stay with us in the future.

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Grace Kientopf- FD Supervisor, el 29 may. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

8/10 Bueno

Leonard

Se hospedó 1 noche en mayo de 2023
Respuesta de Grace Kientopf-FD Supervisor, el 5 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to be to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 Excelente

Vernon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2023
Respuesta de Grace- Front desk Supervisor , el 19 may. 2023
Thank you for your 5 star review! We appreciate your feedback and look forward to having you stay with us in the future.