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Opiniones de The Summit Hotel at Big Sky Resort

3.5 out of 5
The Summit Hotel at Big Sky Resort
50 Big Sky Resort Rd, Big Sky, MT

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 176 de 268 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 61 de 268 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 268 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 268 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 268 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gran lugar - excelente atención
Gran lugar - excelente atención

8/10 Bueno

Weihong

Viaje familiar
对于滑雪的人，这个酒店地理位置是最好的。但是不满意的是，酒店明明有两层的停车位，却不让住宿的客人停车，客人必须把车停在很远的地方，要走路十分钟再回到酒店。你可以使用Valet 停车，但你需要为此多付$35/天，但事实上，Valet的停车场就在酒店的停车场！即使是在淡季，没有什么客人了，到处都是空的停车位，他们也不会让你停车，你必须停在最远的停车场！我们住了三天，每天$1000 ，居然没有room service，我们专门请求room service，可是还是没有，他们只是送过来一些毛巾而已。我们打电话想要order foods，可是没人接电话，打了很多遍，也没人接电话。最后，晚上出门一定要小心，因为有狼，就在门口溜达，每天晚上。
Se hospedó 3 noches en abril de 2024
Respuesta de Zander, Big Sky Resort , el 26 abr. 2024
Thank you for choosing the Summit Hotel!

10/10 Excelente

Megha

Se hospedó 3 noches en abril de 2024
Respuesta de Zander, Big Sky Resort , el 6 may. 2024
Thank you for rating the Summit Hotel!

10/10 Excelente

Arpine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
L.
Se hospedó 3 noches en marzo de 2024
Respuesta de Zander, Big Sky Resort , el 27 mar. 2024
Thank you for staying with us at the Summit Hotel!

10/10 Excelente

Paige

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved every minute here! The restaurants, the room, service, the housekeeping, the Bell staff, every staff person we met, the ski valet, the convenience of everything nearby, even the laundry facilities were amazing! We couldn’t be more happy
Se hospedó 6 noches en marzo de 2024
Respuesta de Zander, Big Sky Resort , el 26 abr. 2024
Dear Paige, Thank you for leaving a review of the Summit Hotel - we are so happy to hear that you enjoyed your stay with us!

10/10 Excelente

Nicole

Se hospedó 7 noches en marzo de 2024
Respuesta de Zander, Big Sky Resort , el 26 abr. 2024
Thank you for rating the Summit Hotel!

10/10 Excelente

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super location and amazing staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Zander, Big Sky Resort , el 21 mar. 2024
Thank you for choosing the Summit Hotel!

10/10 Excelente

jay, Corona Del Mar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peak restaurant was great and service was great as well
Se hospedó 2 noches en marzo de 2024
Respuesta de Zander, Big Sky Resort , el 20 mar. 2024
Thank you for leaving a review of your stay with us!

10/10 Excelente

Hellon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds need updating. We stayed in unit with pull down murphy bed and found the mattress extremely bouncy. A newer foam mattress would be much better
Se hospedó 3 noches en febrero de 2024
Respuesta de Zander, Big Sky Resort , el 29 feb. 2024
Thank you for leaving a review of the Summit Hotel - we appreciate your feedback!

10/10 Excelente

ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ski in/out Carabiner lounge never disappointed
Se hospedó 6 noches en febrero de 2024
Respuesta de Zander, Big Sky Resort , el 28 feb. 2024
Thank you for choosing the Summit Hotel!

10/10 Excelente

Mark

Se hospedó 1 noche en febrero de 2024
Respuesta de Zander, Big Sky Resort , el 20 mar. 2024
Thank you for choosing the Summit Hotel!

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I waffled for months between the Montage and Summit after double booking both -- I realize different price points but I'm loathe to pay Montage prices for subpar service and food (per several friends who had stayed recently). SO glad we chose the Summit. Would go back in a heartbeat. The pros: - Location, location, location. TRUE ski-in, ski-out with terrific ski valets who even walked my skis up the (very) little slope. Two fast, heated, covered lifts right outside. Many varied and excellent dining options within a 3-min walk. - Accommodations were fine, rooms seemed updated recently. Not the height of luxury but good enough. Showers had good water pressure. Thermostats weren't very responsive but fine for us as we like our rooms on the cool side. - Excellent service. The people everywhere, from the front desk to restaurant staff to the ski valets, housekeeping, etc were friendly, attentive and efficient. Notably good for post-Covid service. - Coordination with ski rental, etc was AWESOME. They met us in our room with boots, helmets, lift tickets, etc right after check-in. Skis were waiting for us at the valet the next morning. SO convenient. - We really enjoyed the Chophouse for dinner and the Carabiner was a good place for apres ski. Cons: - The kitchen in our suite didn't have a fry pan. Asked for one but it was never delivered. We managed. - Spa is in another building. - Laundry facilities, though free with free detergent, are not en suite.
Se hospedó 5 noches en febrero de 2024
Respuesta de Zander, Big Sky Resort , el 25 feb. 2024
Dear Susan, Thank you for choosing the Summit Hotel for your trip to Big Sky! We so appreciate all of your feedback and are thrilled to see that you enjoyed your stay with us!

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I can’t say enough great things about this hotel! The location is perfect & the staff is exceptional! My husband and I met on a chairlift 34 years ago and just celebrated our 30th wedding anniversary! The staff went the extra mile and left a special note in our room with a cute snow globe and champagne with 2 gorgeous glasses. Deann at the reception desk was incredibly helpful, even helping us move rooms to a larger bed (double bed was too small for us). Thank you all for going the extra mile. We will definitely be back!
Se hospedó 3 noches en febrero de 2024
Respuesta de Zander, Big Sky Resort , el 19 feb. 2024
Dear Paul, Congratulations for your wedding anniversary - thank you for choosing to spend it with us at the Summit Hotel!

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is fabulous; great location and unbelievably friendly helpful staff. Highly recommend.
Se hospedó 4 noches en febrero de 2024
Respuesta de Zander, Big Sky Resort , el 7 feb. 2024
Thank you for choosing the Summit Hotel!

6/10 Aceptable

Robert, Ladera Ranch

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For the first time ever, I got a room with a Murphy Bed. The pleasure of paying over $600 per night for a Murphy Bed cannot be understated. It looks like the room was designed to be a 1 for a family rather than a real hotel room. In fact, I had a bird's ear view to both the conversation happening in the next room and the kids knocking on my door on the adjoining room. It was an exceptional disappointment. As in "this is one of the absolute worst hotel experiences I can ever remember" disappointed. On a Tuesday! If I should ever return to the Summit, I will be sure to make sure I do not get a room with a bed that folds down from the wall. Be sure to do the same. All that said, the setting and staff were lovely. They brought this review up from 1 star to 3. Overall, it was a MASSIVE disappointment.
Se hospedó 2 noches en enero de 2024
Respuesta de Zander, Big Sky Resort , el 2 feb. 2024
Dear Robert, Thank you for taking the time to leave a review of your stay with us. We are so sorry to see that you were not happy with the Studio/1 Queen Murphy bed hotel room. We do try to make sure that our room types are accurately displayed across all channels, but will use this as an opportunity to evaluate if there are ways in which we could describe it better to avoid future miscommunication. We appreciate your feedback in this matter!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Zander, Big Sky Resort , el 31 ene. 2024
Thank you for rating your stay at the Summit Hotel!

10/10 Excelente

Adam

Se hospedó 4 noches en enero de 2024
Respuesta de Zander, Big Sky Resort , el 29 ene. 2024
Thank you for rating the Summit Hotel!

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful view of Lone Peak from our 7th floor window and the steps away from the Ramcharger eight and Swift Current six ski lifts.
Se hospedó 4 noches en enero de 2024
Respuesta de Zander, Big Sky Resort , el 26 ene. 2024
Thank you for leaving a review of the Summit Hotel!

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a ski in/ski out property, it was literally just steps from the lifts. Ski valet is also right there and extremely convenient. Staff was very nice. loved the breakfast in the restaurant, good drinks at bar, shower was amazing, TV options were great, storage in the room was the best we've seen in a ski resort hotel. For negatives, just 2 things: most importantly, the pillows are ATROCIOUS! Asked at front desk for anything else - different kind, different ones in general - to no avail. We all had to stuff bath towels, sweatshirts, Patagonia puffers, etc in order to sleep at all. To spend $7000 on a week for the hotel stay and need to STUFF your pillow is ridiculous. They are about 12 inches by 12 inches square and about 2 inches thick - all 8 in the room were the exact same. Not one of us could sleep without at least a towel, sweatshirt and a puffer coat folded and stuffed in the pillow case. Last, the self park lot was about a 10 minute cold, dark walk from the hotel. Valet was available for $35/night or something - if you can do it, it's worth it because that walk was not fun. Overall, it was a great stay but seriously, pack your own pillow or extra clothes to stuff the case with or your sleep will be miserable!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Zander, Big Sky Resort , el 23 ene. 2024
Dear Kathy, Thank you for leaving a review of the Summit Hotel! We are happy to hear that you enjoyed your stay, and really appreciate your feedback on the pillows! We will be passing this along to our housekeeping team to address.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was extremely friendly and helpful, and the bell station attendant were very hospitable. We will be staying there again soon.!
Se hospedó 3 noches en enero de 2024
Respuesta de Zander, Big Sky Resort , el 22 ene. 2024
Thank you for staying with us at the Summit Hotel - we look forward to your next visit!

6/10 Aceptable

David

Viaje familiar
Le gustó: Limpieza y servicios
Respuesta de Zander, Big Sky Resort , el 8 ene. 2024
Thank you for choosing the Summit Hotel!

6/10 Aceptable

Hanna

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Zander, Big Sky Resort , el 8 ene. 2024
Thank you for choosing the Summit Hotel!

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Zander, Big Sky Resort , el 25 dic. 2023
Thank you for rating the Summit Hotel!

8/10 Bueno

Justin

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great except the beds! For such a nice resort, you’d think the beds and mattresses would be nicer. Both beds in our room felt very cheap and the mattresses were terrible! Other than that, no complaints!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Zander, Big Sky Resort , el 21 dic. 2023
Thank you for leaving a review of the Summit Hotel! We are sorry to see that you did not find the mattresses comfortable, but truly value your feedback!

10/10 Excelente

Twylla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Zander, Big Sky Resort , el 11 dic. 2023
Thank you for choosing the Summit Hotel!

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zander, Big Sky Resort , el 20 sept. 2023
Thank you for rating the Summit Hotel!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Third yr in a row for late summer stay. I love the rivers & wife loves the mountains & shops
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zander, Big Sky Resort , el 16 sept. 2023
Dear James, Thank you for choosing the Summit Hotel for your yearly visit to Big Sky!

8/10 Bueno

Deann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely stay with great attentive staff! The pool was the very best part! The Murphy bed in the room was a surprise. Not the most comfortable and an inconvenience to move furniture out of the way. The feee parking is the Big Sky Mr parking lot that .4 miles away, unlit and unpaved parking lanes.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Zander, Big Sky Resort , el 14 sept. 2023
Thank you for leaving a review - we appreciate your feedback!

10/10 Excelente

Kadra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Zander, Big Sky Resort , el 9 sept. 2023
Thank you for rating the Summit Hotel!

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were great, we were there off season so it was nice and quiet
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zander, Big Sky Resort , el 8 sept. 2023
Thank you for choosing the Summit Hotel!

10/10 Excelente

kevin

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Casey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome location and excellent views. I wish we could have stayed longer. Our room exceeded our expectations.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Zander, Big Sky Resort , el 4 sept. 2023
Dear Casey, Thank you for leaving a review of the Summit Hotel - we are thrilled to see that you enjoyed your stay with us!

10/10 Excelente

Henry

Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Josh

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Lynn

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Hannah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 29 ago. 2023
Thank you for choosing the Summit Hotel!

10/10 Excelente

lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding staff members and very nice property. Highly recommend..
Se hospedó 2 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 27 ago. 2023
Thank you for choosing the Summit Hotel!

10/10 Excelente

Cristian

Se hospedó 4 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 14 sept. 2023
Thank you for rating the Summit Hotel!

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 19 ago. 2023
Thank you for choosing the Summit Hotel!

10/10 Excelente

Tara Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was just beautiful. Everyone was so nice and accommodating. The hot tub pool was awesome!
Se hospedó 2 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 15 ago. 2023
Thank you for staying with us at the Summit Hotel!

8/10 Bueno

Joseph, Sherwood

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is excellent. Great views of the mountains. The village area is very nice. There was a big bike race so that was fun to watch. Room had a murphy bed and it was the worst mattress I’ve ever slept on. So soft and flimsy. Also the free parking lot is a solid 10 minute walk from the hotel or you can pay to valet. Not ideal as it’s the farthest hotel from the parking lot. But loved the location and was what I was hoping it would be other than bed and parking.
Se hospedó 3 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 13 ago. 2023
Dear Joseph, Thank you for taking the time to review the Summit Hotel - we appreciate your feedback on the parking and the Murphy Bed!

10/10 Excelente

Sarah, Seattle

Se hospedó 3 noches en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 27 ago. 2023
Thank you for staying with us!

10/10 Excelente

Ryan

Se hospedó 1 noche en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 8 ago. 2023
Thank you for rating the Summit Hotel!

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 8 ago. 2023
Thank you for choosing the Summit Hotel!

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Zander, Big Sky Resort , el 7 ago. 2023
Thank you for staying with us at the Summit Hotel!

10/10 Excelente

Raye

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the staff. They were kind, helpful, joyful, and just awesome. The rooms were nice as well. My only wish is that all the fun stuff stayed open later than 5! :)
Se hospedó 1 noche en julio de 2023
Respuesta de Zander, Big Sky Resort , el 6 ago. 2023
Dear Raye, Thank you for leaving a review of the Summit Hotel - we appreciate your feedback!

10/10 Excelente

Carol

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous hotel! Staff was very friendly and very helpful! Room was wonderful! Comfortable bed! Loved the kitchen!
Se hospedó 5 noches en julio de 2023
Respuesta de Zander, Big Sky Resort , el 3 ago. 2023
Thank you for leaving a review of your stay at the Summit Hotel!

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Zander, Big Sky Resort , el 17 jul. 2023
Thank you for choosing the Summit Hotel for your stay!

10/10 Excelente

nader

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to be in
Se hospedó 3 noches en junio de 2023
Respuesta de Zander, Big Sky Resort , el 26 jun. 2023
Thank you for staying with us at the Summit Hotel!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
LOVE this hotel. Wish there was a sauna. Outside of the hotel, perhaps not part of the hotel itself was a hot dog stand that says they charge 4.75 for a combo meal, but 2 combo meals was $26. When I pointed that out, the guy said "hot dogs were 4.75 back in the 1990s". That was weird. They opened at 11:30am, on a Tuesday, and I was 5th in line. It took 32 minutes to get 2 hot dog combos. That was a big downer, but not part of the exact hotel. Summit Hotel was great and the people were VERY friendly and helpful throughout. Very nice hotel.
Se hospedó 3 noches en marzo de 2023
Respuesta de Zander, Big Sky Resort , el 5 abr. 2023
Dear Kelly, Thank you for leaving a review of the Summit Hotel! We are sorry to see your slow and confusing experience at one of the restaurants at the resort (which is separate from the Hotel), but are very happy to see that you enjoyed your stay with us!