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Opiniones de Hampton Inn Biloxi

2.5 out of 5
Hampton Inn Biloxi
1138 Beach Blvd, Biloxi, MS

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 544 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 248 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 91 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 77 de 1001 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rufina

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en septiembre de 2021
Respuesta de Mwood, el 1 oct. 2021
Thank you for the wonderful review. We are very pleased you enjoyed your stay. We appreciate all guest feedback and look forward to your return visit again very soon!

2/10 Terrible

KATHERINE

Se hospedó 2 noches en agosto de 2021
Respuesta de mwood19, el 16 sept. 2021
Thank you for the feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Inside the hotel the service is very good the beach is across the street really close my room had an ocean view. really very nice
Se hospedó 2 noches en julio de 2021
Respuesta de Mwood, el 1 ago. 2021
Thank you for the wonderful review. We are very pleased you enjoyed your stay. We appreciate all guest feedback and look forward to your return visit again very soon!

8/10 Bueno

Jose O

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Mwood, el 17 jul. 2021
Thank you for the wonderful review. We are very pleased you enjoyed your stay. We appreciate all guest feedback and look forward to your return visit again very soon!

10/10 Excelente

Nikki

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing staff
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Anthony

Se hospedó 2 noches en abril de 2024
Respuesta de Dawnett Miller AGM, el 29 abr. 2024
We appreciate you score

10/10 Excelente

Austin

Viaje en pareja
Le gustó: Limpieza
Great stay again ant Hampton Inn.
Se hospedó 1 noche en abril de 2024
Respuesta de Dawnett Miller AGM, el 29 abr. 2024
Thank you we are a family friendly location; we appreciate your business and feedback.

10/10 Excelente

Patricia

Viaje familiar con niños
Beach access, clean room, friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Dawnett Miller AGM, el 29 abr. 2024
We were elated to have the opportunity to have your family at our property. Thank you we appreciate you.

10/10 Excelente

M

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staffs was professional and very friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 15 abr. 2024
We appreciate your business, and feedback.

10/10 Excelente

Victor

Le gustó: Servicios
The hotel is in a wonderful location with a great view of the Gulf. The staff do a great job and are very friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 15 abr. 2024
We were elated to have the opportunity to host your stay on the Gulf Coast.

10/10 Excelente

crystal

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios
Pool was clean
Se hospedó 3 noches en abril de 2024
Respuesta de AGM, el 15 abr. 2024
Thank you, your feedback is greatly appreciated.

10/10 Excelente

Mia

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The guest reps were great at check in. We were informed about free breakfast. & the room was nice & clean, fully stocked with essentials.
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 6 abr. 2024
We appreciate your feedback, thank you for choosing us.

10/10 Excelente

Kirk

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Conveniently located near shopping, restaurants and entertainment.
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 29 mar. 2024
Thank you for choosing us we appreciate your feedback

8/10 Bueno

Allison, Saint Gabriel

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room faced the beach, which was nice, however, right below our window was the pool/hot tub. You could hear every word spoken down there. Also, facing Beach Blvd. was noisy. Not sure why there were so many ambulances with their lights/sirens on day and night but there were many. Not a quiet location of the hotel for sleeping.
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 29 mar. 2024
We appreciate you feedback.

6/10 Aceptable

Lorraine

Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
The housekeeper (older white lady with blonde hair and missing teeth in the front) was very rude and did not make us feel welcome. We simply asked for a set of clean towels. She looked at us and said you are a stayover. Abruptly said I'll get you towels when they are ready (towels were on the cart) we left for the day and came back still no towels that afternoon. Had to call the front to request. She finally brought them to which we replied thanks...she never made eye contact and walked away
Se hospedó 3 noches en marzo de 2024
Respuesta de AGM, el 18 mar. 2024
We are very sorry that your stay was less than satisfactory with us. We will use your experience has a coaching opportunity, we appreciate your business and feedback. Thank you for choosing us.

10/10 Excelente

Dana, Laurel

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 29 mar. 2024
Thank you for choosing us, we appreciate your business.

10/10 Excelente

Wilhemena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very nice, cozy and quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 29 mar. 2024
Thank you we appreciate your business.

10/10 Excelente

Maxie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access. Only wish there were more parking.
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM, el 18 mar. 2024
We appreciate your feedback, thank you for staying with us.

10/10 Excelente

scoutmom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed when it was booked full. Staff was friendly & helpful. Parking lot well lit. Will stay again next year if we have another cheer comp nearby.
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM, el 18 mar. 2024
We are elated that you have enjoyed your stay with us. Thank you for choosing us, we appreciate your business and feedback.

10/10 Excelente

Peggy, Vicksburg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Checkin went well. They were experiencing a staff shortage during a busy convention weekend, but made sure to get everyone taken care of and into a room quickly!! Service was very friendly!! This is the 2nd year our homeschool group has booked with them.
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM, el 18 mar. 2024
We appreciate your feedback, thank you for choosing us.

10/10 Excelente

Tamyrah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly, understandable very knowledgeable. Definitely a travel plus.
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 15 feb. 2024
We were elated to have the opportunity to host your stay, thank you for staying with us we appreciate your business.

10/10 Excelente

India

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love that the staff was nice, accommodating and all around just super pleasant. Breakfast was fresh and great! This was a great place to stop midways for a 16hr drive. Love that they honored my request for late checkout! Allowed me to get some extra hours of sleep before I had to get on the road again. Checkout was easy as was check in! Very grateful for the experience! Thanks y’all!
Respuesta de AGM, el 5 feb. 2024
Thank you for choosing us, we appreciate your business.

10/10 Excelente

Ainsleigh

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved the heated pool, it was great for the kids.
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM, el 5 feb. 2024
We were elated to have the opportunity to host your stay on the Gulf Coast, thank you for choosing us.

2/10 Terrible

Cody

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We had to pay for a room twice. We booked through Expedia and asked to change the check in/check out date. An Expedia agent said that they confirmed the change with the property. Once we got there, the property said that they did not see the change in their system, so in order to get the change, we had to book a new reservation and therefore we had to pay for the same rooms twice. I would not book through Expedia again and would instead book through the property in order to assure that a change in booking goes through smoothly and completely.
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 5 feb. 2024
I am very sorry that your stay was less than satisfactory with us, you had a prepaid reservation for the next day not for the day that you arrived. I am very we cannot change dates on reservations. Please contact your booking agent for your refund. We cancelled your reservations with full refund we cannot refund when you book through a third party. Sorry for you inconvenience thank you for staying with us.

10/10 Excelente

lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will definitely stay again
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 5 feb. 2024
We appreciate your business. See you soon.

10/10 Excelente

Cassey

Viaje familiar
Se hospedó 2 noches en febrero de 2024
Respuesta de AGM, el 5 feb. 2024
We appreciate your scores, thank you for choosing us.

8/10 Bueno

Ellette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's been fun.
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 5 feb. 2024
We appreciate your scores.

10/10 Excelente

Darren

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Very clean cozy and friendly.
Se hospedó 2 noches en enero de 2024
Respuesta de AGM, el 5 feb. 2024
We aim to give our guest the best experience possible, on the Gulf Coast, thank you for giving us the opportunity to host your stay.

10/10 Excelente

Austin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was beautiful right across from the beach. One night stay for a family with children was clean and quiet, and a very good breakfast provided in the morning.
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 5 feb. 2024
We appreciate your business, thank you for choosing us.

10/10 Excelente

Stacey

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property isn’t fancy, but perfect for a quick weekend trip. The staff was extremely friendly and everything was clean and as advertised. We will definitely stay again next time we’re in town for a concert.
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 5 feb. 2024
Thank you, we appreciate your business and feedback.

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love staying here. Great Staff!
Se hospedó 2 noches en enero de 2024
Respuesta de AGM, el 5 feb. 2024
Thank you we appreciate your business and the acknowledgement of our staff.

10/10 Excelente

Kent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall good!
It was overall good. I liked that there was large bottles of shampoo,conditioner,lotion etc. Bed was comfortable. The only thing that I can say is there should be more hand towels for us to use. Thank you
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 5 feb. 2024
Thank you for your review, we appreciate you. You can always call our guest services and request hotels in the future, thank you for choosing us.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
review
The hotel was clean, comfortable and quiet. My only complaint was the difficulty in accessing the parking lot, which was behind the hotel. I would definitely stay here again location is ideal.
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 5 feb. 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excelente

Lucinda

Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 6 abr. 2024
We appreciate your business, thank you for the excellent score.

10/10 Excelente

Madhavan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AGM, el 5 feb. 2024
Loving your stars, thank you for choosing us on the Gulf Coast.

8/10 Bueno

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Noisy at night hard yo stsy asleep
Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 5 feb. 2024
We are very sorry that your stay was less than satisfactory with us. We appreciate your feedback.

6/10 Aceptable

jacob

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hampton Team, el 19 ene. 2024
Thank you for your feedback.

8/10 Bueno

Kimberley

Se hospedó 2 noches en enero de 2024
Respuesta de Hampton Team, el 19 ene. 2024
Thank you for your feedback.

10/10 Excelente

Brittany

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super friendly and I loved the breakfast everything was fresh and a lot of option
Se hospedó 1 noche en enero de 2024
Respuesta de Hampton Team, el 19 ene. 2024
Thank you for your feedback.We look forward to seeing you again in the near future.

6/10 Aceptable

Melanie

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Upon arrival for my stay, I was told AFTER I checked in that there was no wifi or tv service. Had I was told prior to checking in, I would have found a different hotel. This information was not volunteered until after I got to my room and tried to watch tv. I was told that a storm had come through and there was no tv or wifi until possibly Monday. I had a three night stay booked. The hotel clerk told me that they could give me a $10 discount for my stay. I tried calling the complaint line and got no resolution from them, just told that a compliant had been entered into their system and someone would be calling me. I never received a call back. I found that the business practices were very poor and the staff was not helpful. I also asked for towels during my stay and never received them. I had to go ask for them and tissue for my room. I never received house keeping. I would not recommend this hotel and will not be returning again.
Se hospedó 3 noches en enero de 2024
Respuesta de Management, el 19 ene. 2024
Thank you for your feedback. I am truly sorry for the troubles you experienced during your stay. We did have a storm system move through that unfortunately caused the TV dish to shift and the Wi-Fi to go down. We submitted a ticket for the TV that same day but had to wait for them to dispatch to the property the following Monday for the TV to be fixed. The Wi-Fi was confirmed to be back up the following day, Saturday, Jan 6th. We are truly sorry for the issues that occured but they were not planned and fully controllable. The front desk was informed to tell guest as they check-in and also offer the 10 per night discount + allow an early checkout if needed with possible refund. The refund would be based on the check-out time frame and if the room was fully utilized. We will be applying a discount back to your original method of payment as an accommodation. We do hope you will give us another try in the future as we can assure you this was a one-off situation. Thank you.

10/10 Excelente

Stephen

Se hospedó 1 noche en enero de 2024
Respuesta de Hampton Team, el 19 ene. 2024
Thank you for your feedback.

8/10 Bueno

Jill

Viaje en grupo
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Hampton Team, el 19 ene. 2024
Thank you for your feedback.

8/10 Bueno

Valeria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hampton Team, el 9 ene. 2024
Thank you for being our guest! We hope to see you again in the near future.

8/10 Bueno

Beatriz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hampton Team, el 9 ene. 2024
Thank you for being our guest! We hope to see you again in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Hampton Team, el 9 ene. 2024
Thank you for being our guest! We hope to see you again in the near future.

10/10 Excelente

Kim

Se hospedó 1 noche en enero de 2024
Respuesta de AGM, el 5 feb. 2024
We appreciate your business, thank you for choosing us.

2/10 Terrible

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 5 feb. 2024
We appreciate your feedback.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Friendly Getaway
The hotel was a great convenient locations to everything. Room was clean and comfortable. Hotel staff was great, friendly, and very helpful. And of course the fresh bake cookies at 5.
Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 5 feb. 2024
We appreciate your business , thank you for choosing us.

10/10 Excelente

Diana M

Se hospedó 2 noches en diciembre de 2023
Respuesta de AGM, el 5 feb. 2024
Your stars are appreciated, we appreciate you.

10/10 Excelente

Aracely mercado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hampton Team, el 9 ene. 2024
Thank you for being our guest! We hope to see you again in the near future.